True Value Reviews

Updated April 16, 2015
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3.3
78 Reviews
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True Value CEO John Hartmann
John Hartmann
24 Ratings

Employee Reviews

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  1. Inventory Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at True Value

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and great employer.

    Cons

    Building was old; steps were dangerous.

    Advice to Management

    None.

  2. Good company before poor management,

    Former Employee - Anonymous Employee in Mankato, MN
    Former Employee - Anonymous Employee in Mankato, MN

    I worked at True Value full-time (more than 8 years)

    Pros

    Great benefits, decent compensation, good time off

    Cons

    Poor working conditions, that slowly got better. When short staffed hours get very long.

    Advice to Management

    Listen to your employees and do not get rid of the management that did. You have employees that have been in the trenches for years listen to how they can recommend things to get better.

  3. clerk

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at True Value full-time

    Pros

    flexible hours .open enviroment /advancement

    Cons

    low pay. limited hours management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Friendly staff to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Carlsbad, CA
    Former Employee - Sales Representative in Carlsbad, CA

    I worked at True Value full-time (more than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Easy job to handle and low stress if you know your stuff

    Cons

    Under staffed at times, which leads to working multiple departments

  6. TRUE VALUE HARDWARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Reno, NV
    Former Employee - Cashier in Reno, NV

    I worked at True Value full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy access to hardware and planting mediums. Twenty per cent off on all items.

    Cons

    It was difficult for me to stand all day. Values were good, customers were always in a hurry (normal).

    Advice to Management

    none

  7. Excellent place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Minneapolis, MN
    Current Employee - Assistant Store Manager in Minneapolis, MN

    I have been working at True Value (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of hands-on guidance by higher management, pro-active customers.

    Cons

    Sometimes micromanaged, occasional imbecilic customers.

    Advice to Management

    More national advertising would be good, most people know Ace, not us.

  8. Warehouse Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechandise Handler in Fogelsville, PA
    Former Employee - Mechandise Handler in Fogelsville, PA

    I worked at True Value

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, Benefits, peers, hours, that's it

    Cons

    Management is clueless, cut's hours weekly

    Advice to Management

    exchange your brain.

  9. If you want to be a do-it-all handyman and learn something new every day, this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hardware Sales Associate in Taft, CA
    Current Employee - Hardware Sales Associate in Taft, CA

    I have been working at True Value full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This job has allowed me to expand my connections in the blue collar work world. There is always something to learn about construction, plumbing, electrical, painting, key smith and lock repairs. Many of our customers are owners of private business such as handyman services, gardening, etc. and have great knowledge to share with myself and fellow employees. Thanks to this job, I can handle any customer (we get some really mean ones) and I can probably build a whole house from the foundation, up.

    Cons

    Sometimes customers can get angry when they do not find answers to their household problems. They expect our store to have a professional plumber or electrician on standby 24/7 to answer to their every need. Aside from these rough men, it's not so bad.

    Advice to Management

    Managers have a good sense of training every worker to do every job around the store, so everyone has the ability to do just about anything.

  10. Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mansfield, OH
    Former Employee - Sales Associate in Mansfield, OH

    I worked at True Value

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good leadership and not a bad atmosphere to work in at all

    Cons

    Work gets repetitive but still not all that bad.

    Advice to Management

    I do not have any

  11. Gained knowledge but no room to climb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Coordinator in Chicago, IL
    Former Employee - Senior Coordinator in Chicago, IL

    I worked at True Value full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO was decent to start. They match 401k. Nice building and most associates are very friendly. Had some great leaders that worked with me too try and promote me. I love the true value foundation.

    Cons

    Lower management was horrible. Ended up with a micro manager that affected work flow and then would question why you were behind. Pay wasn't competitive and yearly raises were a joke. Difficult to move up or through the company unless you made personal connections. Supervisor's were known to bash you to other departments as not to lose you.

    Advice to Management

    Take a closer look at lower management. I'm all for promoting within but some of them have no management skills and it's causing good people to leave. Continue to update systems. Review pay scale. Hire people to take over people who have left. Usually positions are left empty and employees end up over worked.

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