Glassdoor is your free inside look at True Value reviews and ratings — including employee satisfaction and approval rating for True Value CEO Lyle Heidemann. All 27 reviews posted anonymously by True Value employees.
86% of the CEO
Lyle Heidemann
Former Employee – worked at True Value full-time for more than a year
Pros – - Work/Life Balance
- Located in Chicago
Cons – - Low Compensation
- Lack of Career Mobility
- Low Talent
Advice to Senior Management – Merge with other COOPs or become extinct
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 16:52 PDT
Current Employee – been working at True Value
Pros – It is the only reputable millwork company in the greater Greensboro area. It is a relatively well respected and established business amongst it's few competitors.
Cons – Physical work environment and infrastructure outdated, counterproductive and unprofessional. Disrespect and disregard for employee efforts and achievements. Employee compensation is not adjusted for inflation/current cost of living. Comprehensive negative atmosphere.
Advice to Senior Management – Unfortunately, it is an undeniable truth that no constructive criticism, advice, or suggestion will be heeded by the arrogant and incredulous individuals that run this company. It is my hope that a potential candidate for future employment with this business, considers the regrettable aforementioned statements and avoids the personal and professional cost and capitulation that I have endured as an employee.
No, I would not recommend this company to a friend
2010-11-17 14:36 PST
Current Employee – been working at True Value
Pros – True value is a fun job you learn a lot but when it comes down to the real deal the job sucked you would sit there for four hours and do nothing. true value and there managers need a hip side
Cons – boring you would sit on your butt all day doing nothing
Advice to Senior Management – yo be nice help out and dont have a poor additude torwards you empoloyies
No, I would not recommend this company to a friend
2010-11-08 09:45 PST
Former Employee – worked at True Value
Pros – Respectful of their associates, for the most part.
Cons – DTV is not working. It's not driving retail sales or wholesale purchases through the company. The model is wrong.
Advice to Senior Management – You are a wholesale hardware supplier, owned by a retailer group. Stop thinking of yourself as a retailer. You are a coop. Lyle, True Value is not your Sears legacy!
No, I would not recommend this company to a friend
2009-10-16 16:12 PDT
Current Employee – been working at True Value full-time for more than 3 years
Pros – I have been able to learn a lot in my time here and I continue to grow.
Cons – I really could not tell you any cons at the time except having to cover weekend, night, and holiday shifts at tmes.
Yes, I would recommend this company to a friend
2013-02-01 09:22 PST
Current Employee – been working at True Value full-time for less than a year
Pros – It's mostly low stress. If you put in time off you will ususally get it.
Cons – The pay is $11 hr. Its not bad, but since starting pay at McDonald's is now $12 hr, and Walmart is $17 hr.
Aside from that you do not get to choose the hours that you work. One day you start at 8am the next day 11am. Along, with that you don't get weekends off.
2013-01-21 10:20 PST
Former Employee – worked at True Value part-time for more than 3 years
Pros – -Management allowed employees flexible shifts
-Management extremely knowledgeable on various house hold issues, learned a lot
Cons – It was a high school job, that's all that can be said.
2012-10-22 09:42 PDT
Current Employee – been working at True Value full-time for more than 8 years
Pros – Great camaradre among peers!
Very satisfying work when you know you've helped a retailer succeed.
Cons – Wishy washy management.
No career path for field associates. Management positions continuously filled by industry outsiders who take years to learn the company culture and relationships with retailers.
Advice to Senior Management – Need to create a strategic plan and stick to it.
Cultivate the talent withing instead of constantly looking outside!
No, I would not recommend this company to a friend
2012-07-22 08:06 PDT
Former Employee – worked at True Value
Pros – Benefits and pay were OK.
Most people were pretty nice, with a few exceptions.
Their redesigned retail concept moves them in the right direction.
Cons – Co-op model makes it difficult to implement anything in a uniform manner.
Seemed like career advancement opportunities were limited.
There is a lot of talk about changing the ways they do business, but I'm not sure how committed they are.
Really outdated technology.
Advice to Senior Management – Find a way to cut back expenses on your bi-annual markets and reinvest that money on your logistics and technology infrastructure, which are both in need of additional capital.
2011-06-01 01:35 PDT
Former Employee – worked at True Value
Pros – Good place to work. Become handy lot of opportunity to move within the corporation or become part of the co-op.
Cons – Deal with small accounts. Deal with a verteran account managers who have been their a while. Dealing with competitors ace.
Advice to Senior Management – To establish more markets. Push retail consultants to offer the consumer better benefits. Remove all ties with activant and the high monthly fees.
Yes, I would recommend this company to a friend
2011-05-16 10:23 PDT
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Join a company that values the best Headquartered in Chicago, True Value Company is one of the world's largest member-owned hardware cooperatives. With more than 4,500 independent retailers and an exciting new store… — Full Overview
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