True Value Reviews

Updated August 19, 2014
Updated August 19, 2014
53 Reviews

2.8
53 Reviews
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True Value CEO John Hartmann
John Hartmann
13 Ratings

Employee Reviews

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  1.  

    Tax Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Accountant  in  Chicago, IL
    Former Employee - Tax Accountant in Chicago, IL

    I worked at True Value full-time for more than a year

    Pros

    Pay job growth value change hr people

    Cons

    Pay managers small opportunity small politics

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Lower management needs to improve communication skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Filler  in  Atlanta, GA
    Former Employee - Order Filler in Atlanta, GA

    I worked at True Value full-time for more than 8 years

    Pros

    The benefits are good here.

    Cons

    Lower management does not have the proper manager employee communicating skills. I have read on here where they yell at you, and that is very true.

    Advice to ManagementAdvice

    Learn to appreciate your employees, not stress them out. They play a big role in the operations of the distrubution center. Ask them how are they doing when you approach them, don't talk to them like they are nothing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at True Value

    Pros

    I had an avenue of employment.

    Cons

    Benefits...company didn't want to back employees with them.

    Advice to ManagementAdvice

    Give better benefits.

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  5.  

    Double standards between management and associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk  in  Springfield, OR
    Former Employee - Clerk in Springfield, OR

    I worked at True Value full-time for more than 5 years

    Pros

    Good benefits, flexible work schedule

    Cons

    I was written up for raising my voice (out of frustration)to a manager, however, when a manager yelled and screamed at me (supposedly out of frustration) and I complained about it, I was written up. My supervisor said it was my fault that she yelled at me and therefore justified. Double standard. Twice during this disciplinary action, I had to ask my supervisor to lower his voice (he has a history of yelling at associates under him). This is common practice at the Springfield, OR RDC as upper management turns a blind eye to how their department managers run there associates. I was terminated on the grounds that I create a negative environment. How negative is it when managers and supervisors are allowed to yell and belittle their crew on a daily basis, as well as talk negatively about an associate to other associates. The Outbound Manager routinely told me about others' production rates, personal problems, disciplinary problems.

    Advice to ManagementAdvice

    Wake up! Find out what is going on in your RDC. Knock down the silos and get involved in how supervisors treat their employees.

    Doesn't Recommend
    No opinion of CEO
  6.  

    A well organized company seeking the satisfaction of their customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Jamul, CA
    Current Employee - Customer Service in Jamul, CA

    I have been working at True Value part-time for more than 3 years

    Pros

    Amazing customer service, also has the ability to order almost anything.

    Cons

    Some of their truck drivers are a little on the grumpy side.

    Advice to ManagementAdvice

    Amazing management, although I believe that it is time to upgrade the electronic side of their company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Traditional company in mostly good ways.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Buyer  in  Chicago, IL
    Former Employee - Assistant Buyer in Chicago, IL

    I worked at True Value full-time for more than 3 years

    Pros

    Working here and supporting individually owned hardware stores gave me better job satisfaction than working in other companies. The company is a long-term stable company for those looking for that sort of environment.

    Cons

    Being a relatively small company, the opportunities for advancement are minimal as openings occur infrequently. The nature of the business and store owners tend to be more traditional and slower to adapt to retail trends. Store owners can be very set in their ways.

    Advice to ManagementAdvice

    Improve training programs to build a stronger 'bench' of potential mid-level employees

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to work, especially with the new CEO and direction the company is headed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at True Value full-time for more than 3 years

    Pros

    Personal growth/development, strong focus on values and culture, a lot of managers offer the opportunity to work from home every now and then when needed, everyone really treats you like family

    Cons

    Some managers aren't consistent, but that will hopefully change with the new direction of the company, pay could be more competitive
    (Especially for existing emoyees)

    Advice to ManagementAdvice

    Listen to your teams - there are a lot of great ideas out there, often in the most unexpected places/employees

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Helms True Value - Selah, WA 98942

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Selah, WA
    Former Employee - Sales Associate in Selah, WA

    I worked at True Value full-time for more than a year

    Pros

    Friendly co-workers, decent full-time benefits. Rotating weekends for every employee which is nice since most retailers require employees to work most weekends.

    Cons

    To many managers, disorganized and conflicting direction from leaders. Don't get on the managers bad sides because they will screw you over some how, very vindictive. No advancement, no opportunities to advance in the company.

    Advice to ManagementAdvice

    Design a better management philosophy, get an employee hand book and follow your own rules that you set forth, don't just enforce them on specific people. Learn to communicate and to be truthful and honest with your employees. Treat others like you would want to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Cannot advance your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at True Value full-time

    Pros

    PTO and work/life balance is pretty good

    Cons

    cannot advance your career here, management plays favorites, below market pay

    Advice to ManagementAdvice

    Figure out how to keep your talent here! People are leaving this company for a reason

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Going places, but growing pains expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at True Value full-time for more than 3 years

    Pros

    True Value has a great mission and vision, to support locally owned businesses across the U.S. and around the world. The culture is warm, and believes in their cause and their core values. They're also preparing and getting aligned for growth.

    Cons

    It's been a slow-moving, siloed organization for years, and hasn't invested much in infrastructure over the past few decades (which I believe was out of a good intention to be stewards of member/shareholder funds. But you know what they say about "the road to hell"). They're vastly behind technologically, and while they're looking to change this, and change fast, the growing pains are going to be pretty harsh.

    Advice to ManagementAdvice

    Keep up the current drive for increased collaboration and focus on the customer chain.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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