Truliant Federal Credit Union Reviews

Updated November 14, 2014
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3.4
12 Reviews
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Recommend to a friend
Approve of CEO
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Marcus B Schaefer
9 Ratings

Employee Reviews

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  1. My overall experience with Truliant was very successful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Charlotte, NC
    Former Employee - Member Service Representative in Charlotte, NC

    I worked at Truliant Federal Credit Union part-time (more than a year)

    Pros

    I enjoyed my position, the members and co-workers.

    Cons

    The only down size was they wanted to move me to another location, I declined and left of my own decision.

    Advice to ManagementAdvice

    There should be more communication to their employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Member Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Charlotte, NC
    Former Employee - Member Service Representative in Charlotte, NC

    I worked at Truliant Federal Credit Union part-time (more than 3 years)

    Pros

    Great benefit. Friendly co-worker. nice environment to work in.

    Cons

    horrible at compensating its employees

    Advice to ManagementAdvice

    stop trying to compete with the big banks. give employees more opportunity to grow from within instead overpaying external hires.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. Great if you don't mind brown nosing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Member Financial Center Manager in Winston-Salem, NC
    Former Employee - Member Financial Center Manager in Winston-Salem, NC

    I worked at Truliant Federal Credit Union full-time (more than a year)

    Pros

    Good benefits. Extensive training opportunities. Solid overall mission in how it's carried out for members. Good work/life balance

    Cons

    Very political. Good ole boys network. Good training program for entry and secondary level but training and support for management is poor. Expectations are at times too high considering a poor staffing model to adjust for PTO, Openings, and industry trends. Mission statement is lost between top management and sr vp level in how to relate that to employees

    Advice to ManagementAdvice

    Know what your senior leadership is really doing and how they are doing it. All the great things that the C-level does is lost between Senior Management and Middle Management. Establish a leadership development program that shows and rewards merit not tenure or personal choice

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. College Students ONLY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truliant Federal Credit Union

    Pros

    There are none unless you a lazy individual who is not looking to grow or make money in this company

    Cons

    Not much growth very stifulling company with very very very low pay, be prepared to be on Food Stamps and walk to work

    Doesn't Recommend
    Disapproves of CEO
  6. It is a growing credit union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Charlotte, NC
    Current Employee - Member Service Representative in Charlotte, NC

    I have been working at Truliant Federal Credit Union part-time (more than 3 years)

    Pros

    Great Benefits
    Room for Advancement
    Listen to issues from employees
    Improving customer service standards
    Growing, opening up more locations in NC

    Cons

    Training not so helpful
    Technical issues with new system conversion
    Different rules for different branches

    Advice to ManagementAdvice

    Make sure that the rules apply to all branches across the board, instead of each branch having their own "way of doing things"

    Recommends
    Positive Outlook
    Approves of CEO
  7. Truliant is a fantastic company to work at and they provide a small-business atmosphere with large company assets.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Canton, OH
    Former Employee - Member Service Representative in Canton, OH

    I worked at Truliant Federal Credit Union part-time (more than a year)

    Pros

    Great atmosphere, attainable goals, meaningful compensation, savings opportunities (retirement), descent benefits

    Cons

    Branch competition is pretty fierce, communication can be an issue, senior administration seems distant at times

    Advice to ManagementAdvice

    Even more sharing of the company's plan and direction would be helpful, especially with employees whose jobs are on the line.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Changes at Truliant FCU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative
    Current Employee - Member Service Representative

    I have been working at Truliant Federal Credit Union full-time

    Pros

    multiple locations to work at

    Cons

    Pay, communication between various levels in company

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. This employer was a major stepping stone in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Charlotte, NC
    Former Employee - Member Service Representative in Charlotte, NC

    I worked at Truliant Federal Credit Union part-time (more than 3 years)

    Pros

    My favorite thing about this job was being able to work at my own financial institution.

    Cons

    The only downside was that I was only a part-time employee. I began working there when I was a student working on my first degree. After I graduated, I needed full-time work. They didn't have a full-time position available. I had to go with another opportunity.

    Advice to ManagementAdvice

    Branch meetings within the branch would be a great benefit if they aren't already in effect. It has been a few years since I have been employed there.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at Truliant Federal Credit Union full-time (more than a year)

    Pros

    excellent benefits, great work environment, very positive company culture

    Cons

    none that I can think of

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  11. Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lending Representative in Winston-Salem, NC
    Former Employee - Lending Representative in Winston-Salem, NC

    I worked at Truliant Federal Credit Union

    Pros

    The benefits here are better than average, lots of PTO (if you can request off and get it approved), gym at headquarters for all employees to use.

    Cons

    Not rewarding, lack of opportunity, poor pay and seems to be a disconnect between employees and management. Good luck getting your concerns addressed,

    Advice to ManagementAdvice

    Listen to the employees. Unhappy employees are less motivated and take less pride in their work. Present some career development opportunities, less politics.

    Doesn't Recommend
    No opinion of CEO

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