Trumpet Behavioral Health

  www.tbh.com
Work in HR? Unlock Free Profile

Trumpet Behavioral Health Reviews

Updated July 6, 2014
Updated July 6, 2014
8 Reviews

2.8
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Lani Fritts; Chris Miller
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Behavior Skills Therapist  in  Arcata, CA
    Current Employee - Behavior Skills Therapist in Arcata, CA

    Pros

    Great clients, Great families, Great team, great support! They encourage you to work hard, but also to play hard and have fun!

    Cons

    None, the company is great to work for.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Compassionate Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paraprofessional  in  Kahului, HI
    Former Employee - Paraprofessional in Kahului, HI

    Pros

    My office was understanding and supportive of any changes I requested. Able to work independently and genuine staff.

    Cons

    Not as organized and didn't seem to have good organizational skills.

    Advice to ManagementAdvice

    Detailed Training on Time Management

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    This should be an awesome place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good clinical mission.
    Great clients.
    Amazing and talented co-workers!
    Good ideas for improving systems.

    Cons

    Mismatch between the clinical and financial missions.
    There seems to be a lot going on behind closed doors.
    It seems like the expectation is to work around the clock, even on your "day off".
    People in some regions seem really happy while people in other regions seem miserable.
    Masters level clinicians have huge caseloads, and there might be some job insecurity if you can't handle a huge caseload.
    It is really hard to balance work and family with this company.

    Advice to ManagementAdvice

    This is a human services industry. Are your financial goals realistic given the quality of care that you want to provide?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Good co workers, clients, opportunity to make a difference. Very Poor Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management
    Current Employee - Middle Management

    Pros

    Great co workers
    Great clients
    Making a difference while working

    Cons

    Senior Management
    Disorganization
    Job insecurity if your region is underperforming

    Advice to ManagementAdvice

    Get your systems in place. I echo right hand still doesnt know what left hand is doing.
    Learn to effectively deal with personnel/HR issues. Big problem.
    Venture capitalist owners need to step back and hire strong players to run the organization.

    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Poor Senior Management, Lack of Organization in office, Low Pay for area, Clients don't come first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Skills Trainer  in  Kahului, HI
    Current Employee - Skills Trainer in Kahului, HI

    Pros

    Hours are nice usually. School hours usually 7:45-2:00ish. Helping others is nice. Benefits packages is decent but so is all of Maui for the most part.

    Cons

    Poor up management and office. Not client firs. Low pay. Small raises. Low max out pay.

    Advice to ManagementAdvice

    You already know what you're doing wrong.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Senior Management needs to re-evaluate their priorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    *Collaborative work environment
    *Incentive for ongoing professional development

    Cons

    *Right hand often doesn't know what the left hand is doing
    *Too busy buying other agencies before focusing on the development of their own. (Owned by venture capitalists and money is the focus.)
    *Overworked...foster a culture of round the clock emails and conference calls, etc.
    *Culture of mistrust due to Managements approach on HR matters
    *High turn over

    Advice to ManagementAdvice

    *Client first-profit second approach would go a long way to the overall development of the organization
    *Get an effective HR team in place and stop the secrecy and mishandling of HR matters

    Doesn't Recommend
  8. 4 people found this helpful  

    dedicated client first work going on at the skills training/consultant levels, loses momentum with upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    + working with a population of youth and young adults to create positive change in their lives as well as their families
    + experience behavioral work in a variety of settings: school, home, & community
    + opportunity to internally move up rather quickly
    + creative and collaborative work environment
    + flexible hours

    Cons

    + disconnection between upper management's motivation to create revenue and the skills trainers' and consultants' motivation to create the best possible services to enrich the lives of those they directly work with
    + overworked salaried consultants being assigned too many clients than they can handle, burnout
    + huge revenue and business growth, but no raises
    + multiple field offices with completely different structures, lack of a streamlined model
    + uniform hourly wages that do not correlate to the cost of living in the area

    Advice to ManagementAdvice

    reevaluating your ability to be client first and profitable second would really increase the quality of care for all clients using TBH for services as well as the overall success of clients that would directly correlate to the increased positive image of TBH within the communities we work in and in turn lead to increased profitability in the end

    Recommends
  9. 2 people found this helpful  

    The bottom line matters the most to senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    TBH has mostly built the company on word-of-mouth, and has been fairly successful in doing so. They are rapidly making a name for themselves among providers of services for children with autism.

    Cons

    The company has grown as a result of buying up smaller competitors. The owners are venture capitalists and are very focused on the bottom line. If you work for a division of the company that isn't as profitable, your job is in danger. As an employee, it's very hard to know if what you're being told about the future of the company is really true. Employees in my division were told (after the acquisition) that we would have more capital behind us and that everyone's jobs were safe. A few months later, layoffs began.

    The culture in my division changed dramatically after we were acquired by TBH. I noticed that there were a lot more closed doors and secrecy. And there was a lot less freedom to telecommute-everyone was required to be at their desks for 40 hours.

    A lot of times, the right hand didn't know what the left hand was doing. The corporate office in Pleasanton, CA was never good at communicating with other offices, which tended to cause problems with accounting and HR functions. Senior management had a general mistrust of employees, especially when it came to money.

    TBH has a good mission, which is to improve the lives of children with autism. But it has a festering problem with the way it treats its own employees.

    Advice to ManagementAdvice

    Senior management needs to be more approachable. Closed office doors for eight hours a day make you unapproachable. Before you continue to buy up other small companies, you need to fix your HR processes and work on creating a culture of trust. What you have right now is a culture of fear (everyone is worried about their job) and mistrust.

    Doesn't Recommend

Worked for Trumpet Behavioral Health? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.