Trustmark Mutual Holding Company

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Trustmark Mutual Holding Company Reviews in Lake Forest, IL

Updated April 23, 2014
Updated April 23, 2014
18 Reviews

2.8
18 Reviews
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Joseph Pray
3 Ratings

11 Employee Reviews Back to all reviews

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  1.  

    Much change and little direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Lake Forest, IL
    Current Employee - Project Manager in Lake Forest, IL

    Pros

    1/2 day Fridays
    Company match of up to 5% for 401K
    Onsite gym and cafeteria
    Beautiful building and grounds

    Cons

    Difficult to move up in the organization
    Much change - company focus moving away from insurance to wellness, led to change in leadership and direction

    Advice to ManagementAdvice

    Employees struggle to find a place in the organization with so much change and uncertainty. Make sure employees are trained for new role and are given appropriate tasks and responsibilities based on experience and knowledge.

    Neutral Outlook
    Approves of CEO
  2.  

    Run, and don't look back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Lake Forest, IL
    Current Employee - Underwriter in Lake Forest, IL

    Pros

    - 4.5-day work week
    - on-site fitness facility

    Cons

    - incompetent management
    - indifferent HR
    - no room for advancement
    - senior management is ignorant of technological business needs

    Promotion is all based on who you know, regardless of merit. The level of office politics is depressing, and if you don't find favor with the right people within your first week, you can forget about ever moving up that ladder. Many managers lack even basic spelling & grammar comprehension. Most have zero leadership skills and will avoid conflict (ie, addressing legitimate employee concerns/complaints) whenever possible. The only concern is the bottom line, and management is set on micromanaging & placing arbitrary demands on employees, without bothering to first learn what/how much work said employees actually do on a day-to-day basis. Common sense is a foreign concept. HR comes across as impersonal & unapproachable. If/when you finally do get in to see them with any grievances, you are met with an air of resentment and condescension. The company's computer mainframe system has been around since the 70s and is sorely obsolete. Trustmark is currently contracting out for a new system, but the process has been met with constant roadblocks and speed bumps. The light at the end of the tunnel only seems to get dimmer.

    Senior management has been quitting at an alarming rate over the last year or so. One is reminded of the old adage of rats deserting a sinking ship...

    Advice to ManagementAdvice

    Learn what it is that your employees actually do on a daily basis, especially before attempting to micromanage anyone or anything. Pay attention to suggestions, complaints, etc, rather than just paying lip service, and remember that happy employees are productive employees. Consider some type of mandatory management training course for anyone promoted to a supervisory position, and create a universal standard for promotions rather than trusting the judgment of obviously biased supervisors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Cold hearted Supervisors and Managers, very unprofessional here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL

    Pros

    great co-workers, some people work really hard here

    Cons

    Supervisors, managers, directors, HR staff members, lack of communication, lack of growth, lack of training, pay, benefits

    Advice to ManagementAdvice

    HR staff here is known for hiring people to work here that they know instead of hiring people that have hands on experience

    You should care about your employees as much as you say you care for your clients.

    Make sure supervisors are not playing God within the department they work in

    Make sure employees are properly trained

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Lake Forest, IL
    Former Employee - Business Analyst in Lake Forest, IL

    Pros

    I would strongly consider other opportunities before taking a job with Trustmark or any of its subsidiary companies.

    Cons

    Horrible disorganized management that is not willing to pull their weight and throws others under the bus to advance. HR team blindly that groups together with management. Hiring of friends and relatives as direct reports is commonplace, even though it is not suggested by policies it is not enforced because senior management is doing the hiring.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    I Highly Recommend This Company...to My Worst Enemy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Lake Forest, IL
    Former Employee - Analyst in Lake Forest, IL

    Pros

    - On paper it looks good.
    - You might get lucky and find the 1 or 2 good mangers they have.

    Cons

    My mentor at this company put it this way: every Company has those who will ascend the corporate ladder through standard back-stabbing but this place won't even do you that service, since they prefer letting you walk around with an ax in your forehead. It's a fairly crude work environment for those who have spent any length of time there.  The most unprofessional managers I've seen in any employer. It's like working in the show, The Office, but instead of working for incompetent managers who are lovable at heart, they actually will attempt to undermine you, set you up for failure, micromanage your work product, and use HR to bully you into submission.  

    The interesting thing is they actually have a decent organizational structure and some pretty good procedures in place to operate a business. It's as if someone set up a half-way decent Company years ago and then let it run on its own power. At this point whoever did is long gone and you get stuck with the whatever parasites have attached to the host body. 

    Unfortunately for me, it took years to figure this out. One colleague, who came and went within 6 months time, started looking for a job almost as soon as he arrived after he witnessed a few "team" meetings. I asked him why he was leaving and he looked at me like I was nuts for asking and said management was too dysfunctional for his taste. Fortunately for you, I learned this lesson so that you wouldn't have to but for those who would like to share this experience I'm sure they would love to have you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Consolidation after consolidation of business units.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL

    Pros

    Provided opportunity to work for national insurance company.

    Cons

    Lower management did not support upper management objectives, did not support insurance education of workers.

    Advice to ManagementAdvice

    Insist that middle and lower management get formal education in insurance business.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Slowly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL

    Pros

    great work/life balance
    nice people
    beautiful headquarters with fitness facility
    many employees have 1/2 day Fridays year round

    Cons

    slow to change
    behind the times on technology

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Decent company, medium sized player in the health insurance industry. The best asset to the company is the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Actuary  in  Lake Forest, IL
    Current Employee - Actuary in Lake Forest, IL

    Pros

    The people are great and are the greatest asset to the company. Good work/life balance. Good study program for actuarial students.

    Cons

    Some of the management does not seem to have a proper focus. The company seems to be halting as far as growth of the company is concerned.

    Advice to ManagementAdvice

    Management has made strides to better understand what makes the operational level employees successful. This is a good idea and should be continued and improved. More resources for the employees would be helpful as well.

    Recommends
  10.  

    Political environment can be both pro and con

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL

    Pros

    Work/Life balance. 1/2 day fridays. Work amenities like dry cleaning, cafeteria, and gym in a suburban settings. People are generally nice. If you politic well, you'll do well.

    Cons

    Highly political environment. If you don't like to play office politics, it could be difficult to find opportunities to grow. Seems like every couple of years, there are rounds of layoffs.

    Advice to ManagementAdvice

    Do whatever can be done to remove some of the politicking, this is not an organization the size of BCBS. Treat staff and middle management with the same level of respect as the higher level senior management.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL

    Pros

    Half-day Fridays, good work/life balance. Incredible match on 401(K) - company matches up to 4%, and then contributes additional 5% to retirement fund. People are, for the most part, a good bunch. Nice atmosphere - company initiatives are making changes in culture - such as supporting wellness for employees and trying to address some of the employee concerns that came out of a survey done last year.

    Cons

    Depending on which department you work in, some have good management that seems to really care about its employees while other areas have overpaid, out-of-touch managers. Some senior-level managers do not even know what their employees are working on, do not encourage them or provide any employee recognition. In other words, its a gamble which you end up with.

    Advice to ManagementAdvice

    Take a look at some of the senior management and what their employees really think about how they manage.

    Recommends
    No opinion of CEO

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