Trustmark Mutual Holding Company

  www.trustmarkins.com
  www.trustmarkins.com
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Trustmark Mutual Holding Company Reviews

Updated September 11, 2014
Updated September 11, 2014
20 Reviews
2.9
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph Pray
4 Ratings

Employee Reviews

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  1.  

    Fantastic company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Lake Forest, IL
    Current Employee - Sales in Lake Forest, IL

    I have been working at Trustmark Mutual Holding Company full-time for less than a year

    Pros

    Trustmark is a great company to work for that cares about their employees' health and wellness. They stress work life balance by having 1/2 day Fridays, having an on-site gym with group classes offered before and after work as well as during lunch and having a cafeteria that serves healthy food that is very economical - a lot of the cost is subsidized by Trustmark. I love the culture and the people I work with, including management are truly a team and want everyone to succeed.

    Cons

    I don't have anything negative to say other than I wish I had found this company earlier in my career!

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fixable or not?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant  in  Lake Forest, IL
    Former Employee - Accountant in Lake Forest, IL

    I worked at Trustmark Mutual Holding Company full-time for more than 10 years

    Pros

    Flex Hours
    Half day on Friday

    Cons

    They lay off the best workers

    Advice to ManagementAdvice

    Start working with all your personnel in the department and not only the ones you like.

    Doesn't Recommend
    Negative Outlook
  3.  

    Very happy with my role and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trustmark Mutual Holding Company full-time for more than 5 years

    Pros

    Work/life balance, beautiful gym, lots of wellness activities, fun coworkers, learning opportunities and flexibility with half-day Fridays.

    Cons

    Lots of changes going on and most related to technology. Should help with processes and improvements that are really needed.

    Advice to ManagementAdvice

    Make sure to give recognition to those that deserve it.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    No growth...blanket minimal raises...mass confusion....getting worst...more work no raises...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Trustmark Mutual Holding Company

    Pros

    If you last a long time you can make some money. If you have a friend that is in Management you can move up regardless of how much you screw things up for everyone else.

    Cons

    Managers are focused on own growth and oblivious to and could care less about what else is going on with employees stagnant careers. Raises are terrible...bonuses terrible...blame is passed onto pions so managers keep moving up.

    Advice to ManagementAdvice

    Work the departments with the pions for a week...see what management is really doing with the big fat paychecks they are hogging year after year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Friendly, solid work-life balance, and good retirement package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuary
    Current Employee - Actuary

    I have been working at Trustmark Mutual Holding Company full-time for more than 5 years

    Pros

    Very friendly environment. Everyone gets along, and I've made a lot of good friends while working here. Beyond that, managers are very reasonable about the fact that employees have lives beyond work; while there have definitely been some busy times, there have been just as many morale-boosting employee outtings just to show that the employees are appreciated.

    The retirement package is very generous, one of the best around, and half-day Fridays are great. Onsite gym is also very nice, as it is both convenient and very cheap.

    I've had the opportunity to leave for more money, and chose to stay because I just really enjoy the environment here.

    Cons

    Training is limited. Though there have been recent efforts to change this, it's still largely a "learn as you go" mentality, and that can be difficult and make the on-boarding process unnecessarily stressful until you figure everything out.

    Advice to ManagementAdvice

    A lot of Chief ___ have been added lately. Are you sure they will all be able to return enough value for what I know must be very large salaries?

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Much change and little direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Lake Forest, IL
    Current Employee - Project Manager in Lake Forest, IL

    I have been working at Trustmark Mutual Holding Company full-time for more than 10 years

    Pros

    1/2 day Fridays
    Company match of up to 5% for 401K
    Onsite gym and cafeteria
    Beautiful building and grounds

    Cons

    Difficult to move up in the organization
    Much change - company focus moving away from insurance to wellness, led to change in leadership and direction

    Advice to ManagementAdvice

    Employees struggle to find a place in the organization with so much change and uncertainty. Make sure employees are trained for new role and are given appropriate tasks and responsibilities based on experience and knowledge.

    Neutral Outlook
    Approves of CEO
  8.  

    Seems like you have to know someone to get ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trustmark Mutual Holding Company full-time for more than 8 years

    Pros

    4.5 workdays, gym, cafeteria, coworkers

    Cons

    Incompetent management, the same people get promoted all of the time, good employees get stuck in the same position while others manage to bounce around from department to department

    Advice to ManagementAdvice

    Don't try to tell your employees how to do their jobs when you don't know what their jobs entail.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Run, and don't look back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Lake Forest, IL
    Current Employee - Underwriter in Lake Forest, IL

    I have been working at Trustmark Mutual Holding Company full-time for more than 5 years

    Pros

    - 4.5-day work week
    - on-site fitness facility

    Cons

    - incompetent management
    - indifferent HR
    - no room for advancement
    - senior management is ignorant of technological business needs

    Promotion is all based on who you know, regardless of merit. The level of office politics is depressing, and if you don't find favor with the right people within your first week, you can forget about ever moving up that ladder. Many managers lack even basic spelling & grammar comprehension. Most have zero leadership skills and will avoid conflict (ie, addressing legitimate employee concerns/complaints) whenever possible. The only concern is the bottom line, and management is set on micromanaging & placing arbitrary demands on employees, without bothering to first learn what/how much work said employees actually do on a day-to-day basis. Common sense is a foreign concept. HR comes across as impersonal & unapproachable. If/when you finally do get in to see them with any grievances, you are met with an air of resentment and condescension. The company's computer mainframe system has been around since the 70s and is sorely obsolete. Trustmark is currently contracting out for a new system, but the process has been met with constant roadblocks and speed bumps. The light at the end of the tunnel only seems to get dimmer.

    Senior management has been quitting at an alarming rate over the last year or so. One is reminded of the old adage of rats deserting a sinking ship...

    Advice to ManagementAdvice

    Learn what it is that your employees actually do on a daily basis, especially before attempting to micromanage anyone or anything. Pay attention to suggestions, complaints, etc, rather than just paying lip service, and remember that happy employees are productive employees. Consider some type of mandatory management training course for anyone promoted to a supervisory position, and create a universal standard for promotions rather than trusting the judgment of obviously biased supervisors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Management has high school degrees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trustmark Mutual Holding Company full-time for more than a year

    Pros

    1/2 day Fridays. That's about it.

    Cons

    Management and upper management are people who have been here so long and have been promoted into management positions through the good ole boy favor system. They don't have college educations, therefore the company is only as good as high school graduates can make it. No clear direction. No advancement. Lots of talk about changes but management set in their ways.

    Advice to ManagementAdvice

    Hire some college graduates, make a commitment to change (lip service only goes so far), nice that technology is advancing past the 1990s, future seems dim.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Cold hearted Supervisors and Managers, very unprofessional here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL

    I worked at Trustmark Mutual Holding Company full-time for more than 3 years

    Pros

    great co-workers, some people work really hard here

    Cons

    Supervisors, managers, directors, HR staff members, lack of communication, lack of growth, lack of training, pay, benefits

    Advice to ManagementAdvice

    HR staff here is known for hiring people to work here that they know instead of hiring people that have hands on experience

    You should care about your employees as much as you say you care for your clients.

    Make sure supervisors are not playing God within the department they work in

    Make sure employees are properly trained

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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