Trustwave

www.trustwave.com
Employer Engaged

Trustwave Reviews

Updated February 20, 2015
Updated February 20, 2015
80 Reviews
3.1
80 Reviews
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Trustwave President, Chairman & CEO Robert J. McCullen
Robert J. McCullen
48 Ratings

Review Highlights

Pros
  • Ability to work from home / remotely (in 8 reviews)

  • Good Co, overall good people in most departments, seems to try hard on work life balance (in 7 reviews)


Cons
  • In the past year and a half almost all of the legacy upper management left (in 4 reviews)

  • Corporate culture is dominated by US (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good company with some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Chicago, IL
    Current Employee - Systems Administrator in Chicago, IL

    I have been working at Trustwave

    Pros

    Very talented workforce from top to bottom. There is hardly any political game compared to most companies and everyone is focused on getting the job done.

    Cons

    The entire engineering department is made up of technical minds all the way up to the CTO, so technical skills are valued above all else. Managing people is a secondary concern at best so you have to be self sufficient to thrive. Not much room for advancement.

    Advice to ManagementAdvice

    Get a few managers or directors in the mix who aren't as focused on technical issues who can take care of people.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Could be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trustwave

    Pros

    Good technology acquired from companies.
    Benefits are acceptable, but not great.
    Flexible schedules
    There are some really great people here.

    Cons

    Seems to be a lack of vision and execution from the product side of the company.

    There is a huge lack of communication between departments and no one really wants to work together to solve a
    problem, everyone would rather try to push the issue on someone else than just do it.

    No real job advancement or career path.

    There is a feeling that the company does not really care about you, whatever they can do to save a dollar.

    Advice to ManagementAdvice

    Figure out where the company is going to go and clue the employees in so we can get excited about it too and help work towards it.

    Help break down walls between groups don't increase them. Trustwave could be a great company to work at if people would work together to solve problems not hide from them.

    Some stability in upper management would be a good thing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great benefits & culture - but lack of focus in technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Chicago, IL
    Former Employee - Senior Software Engineer in Chicago, IL

    I worked at Trustwave full-time (more than a year)

    Pros

    - flexible work (can work from home all five days after you prove that you are not a slacker)
    - every developer gets a mac (and other tools if you need it)
    - can move to Denver/Austin or other software development locations
    - if you work in a product team with an engaged business team and good technical leadership like TrustKeeper,
      you might be able to progress faster
    - two-week sprints help in identifying bottlenecks faster

    Cons

    - pay is not keeping pace with other companies in the area
    - no annual stock options (only once at joining time)
    - long interview process
    - company has been privately held for the past nine or so years
      (so stock options are not easily quantifiable)
    - Most of the product teams lack technical focus. UI work is still
      in Adobe Flex which hampers rapid development.
    - Lots of technical debt in core code-base.
    - Deployments and associated ceremonies take almost a day in a supposedly agile environment

    Advice to ManagementAdvice

    I noticed a developer leaving every month, but there wasn't any effort from technical leadership to discuss reasons with the team and to improve things. Only HR conducts exit interviews. It might be useful to spend more effort to understand why talented people leave than on talent acquisition.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Undervalued and Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Trustwave full-time (more than 3 years)

    Pros

    Decent/flexible schedule. Most departments have work from home days.
    Work at your own pace. My team didn't job didn't have deadlines so the stress level was lower.
    Friendly coworkers

    Cons

    Terrible management
    Poor compensation
    No incentive to push yourself
    There is no career path or guidance

    Advice to ManagementAdvice

    Take better care of your employees, especially those that have been there for some time. Revamp lower level and mid management. Trustwave does not have competent management and employees suffer for it. Plus over the last two years they've restructured the upper level management twice. Basically it seems as no one ever knows what is going on and you're in a constant state of flux. Also, Trustwave seems to be big into the buddy system. Friends of low level managers get promotions without being qualified.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Engineering Director in Chicago, IL
    Current Employee - Product Engineering Director in Chicago, IL

    I have been working at Trustwave full-time (more than 3 years)

    Pros

    Terrific mix of technical expertise around the organization: network security operators and engineers, crypto people, pen testers and vuln researchers, "greybearded" Windows and UNIX developers, security and compliance experts, etc. Trustwave is financially robust, and in my experience accommodating of your life outside work. Every year I've seen that the company's value prop — integrated and comprehensive compliance and security — has gotten materially better and better.

    Cons

    The scale and geographic distribution of the company mean that finding and getting in touch with the right person can take some time.

    Advice to ManagementAdvice

    Keep going.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Pretty good atmosphere. Laid back as an intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Accounting Intern in Chicago, IL
    Current Intern - Accounting Intern in Chicago, IL

    I have been working at Trustwave as an intern (less than a year)

    Pros

    Flexible scheduling. Not high expectations for interns.

    Cons

    not highly complex tasks given to interns.

    Recommends
    Positive Outlook
  8. 4 people found this helpful  

    SpiderLabs is Disintergrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Analyst in Chicago, IL
    Current Employee - Security Analyst in Chicago, IL

    I have been working at Trustwave full-time (more than 3 years)

    Pros

    Steady work, great health insurance

    Cons

    The SpiderLabs division used to be a major thought leader in the industry. A series of management changes in SpiderLabs over the last nine months has resulted in huge attrition, especially in the US. Current management is very inexperienced, but too proud to ask for help from the few senior staff that remain.

    Advice to ManagementAdvice

    Dump the current management in SpiderLabs before it's too late.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Increasingly Dissapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Trustwave full-time

    Pros

    Get new equipment, occasional meals, get to work on your own as long as you are competent. The company has a learning curve that is exciting to learn and is quite clever to a problem solving mind set. Hard work is rewarded and if you know what you are doing your opinion 'may' be valued.

    Cons

    Going downhill, becoming more siloed, benefits are becoming less for the employee and more about where to cut corners and save money. Bottom line they are becoming more big company minded with less care for the people and more care for the bottom line "cheap" comes to mind. Lacks proper management structure feels like the ball is dropped or given the excuse that times are busy. Employees should be high on the list since they produce the product especially since the company is successful only if their product is of good quality and cutting edge.

    Advice to ManagementAdvice

    Focus on people and retaining top talent, it will be too late by the time you recognize churn is a problem. Employees may feel like they have no future career path which will leave them unsatisfied.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Good Company...One Bad Apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Greenwood Village, CO
    Former Employee - Senior Software Engineer in Greenwood Village, CO

    I worked at Trustwave full-time (more than a year)

    Pros

    Good work/life balance. Good, intelligent people...for the most part. Plenty of development work. Challenged on a daily basis. Not bored. I had input into the direction of the product and it mattered.

    Cons

    About 6 months before I left they brought in a new Manager for our team. The old manager was a great guy. Smart. Good developer/architect. This new guy was terrible. Poor management skills. Poor development skills. Poor people skills. Big mistake hiring this guy. Not sure how he managed to weasel his way into the company. He was incredibly confrontational and the team-oriented atmosphere suffered and of course morale declined. Two other guys ended up leaving because of this guy.

    Advice to ManagementAdvice

    Get rid of this guy. He doesn't benefit the team. Poor management skills. Poor development skills. Poor people skills. If it hadn't been for this guy, I'd still be there. Aside from this guy, I liked my teammates, management and the company.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Engineer in Chicago, IL
    Former Intern - Software Engineer in Chicago, IL

    I worked at Trustwave as an intern (less than a year)

    Pros

    Good working environment, cool team mates. Work-life balance was great. Not too much work load.

    Cons

    Lacking proper documentation. Hard to quickly jump into new project.

    Recommends

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