Truven Health Analytics

www.truvenhealth.com

Truven Health Analytics Reviews in Ann Arbor, MI

Updated January 5, 2015
Updated January 5, 2015
75 Reviews
3.2
75 Reviews
Rating Trends

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Mike Boswood
40 Ratings

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is (in 14 reviews)

  • Excellent work-life balance if one prioritizes and communicates issues facing him/her well (in 11 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time) (in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are (in 3 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company with great growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    My colleagues are intelligent, motivated, and care deeply about improving the quality of healthcare in the United States. If you enjoy a fast-paced environment with meaningful work, you'll be happy at Truven Health. Flexible hours and ability to work from home are good benefits and the company is very family friendly. We have a generous paid leave policy - even for new employees.

    Cons

    The company is transforming from a product focused business to one that leads with consulting and custom solutions. Our legacy products are valuable, but not as valuable as the talented and dedicated staff. Senior management is still working on the best approach for positive change.

    Advice to ManagementAdvice

    We need to invest more in our employees - create stronger career paths, promote from within, and reward the high performers. Total compensation is good, but it could and should be better considering the caliber of our staff.

    Recommends
    Positive Outlook
  2.  

    Well established industry leader with a lot of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    Some of the best, intelligent, customer focused employees in the business.

    Solid benefits package, with a good work-life balance.

    Cons

    Struggling a bit with "the way forward" after being spun off from Thomson Reuters.

    Advice to ManagementAdvice

    Solidify your strategy and go all in towards it. Stop trying to spread precious investment funding across so many legacy applications. Focus on the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Industry and very talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Ann Arbor, MI
    Current Employee - Director in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 3 years)

    Pros

    Work/Life balance is great. Lot of opportunity to grow within the healthcare market.

    Cons

    Silo work culture in past but now it is improving. Dynamic healthcare market can make it frustrating to work in this chaotic environment

    Advice to ManagementAdvice

    Look for collaborative approach. Doing fast is not always a good thing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    If you're one of the "chosen", you'll do well.

    Cons

    If you're not one of the "chosen ", you'll rot where you are or be forced to leave.

    Advice to ManagementAdvice

    Do something about the mass exodus.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    stable, numbing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    I worked at Truven Health Analytics full-time

    Pros

    Management made it easy for employees to succeed if they followed process. Excellent work was constantly recognized both to the employee and company wide. There was much documentation to look up processes and details. Technology upgrades gave us some great support tools to use. The average employee was very intelligent and friendly, and the workplace was very diverse and safe. Ability to seamlessly work remotely from home was very helpful, especially on poor weather or traffic days. Through the sale from Thomson Reuters to an independent company, I never felt like my job was in danger.

    Cons

    There was almost too much process and documentation. Too much of the week would be spent in meetings that weren't applicable or got off track, and the amount/length of email chains we had to pay attention to made it difficult to stay focused. The complexity of our analytic software made it such that multiple departments would have to stay constantly engaged to figure out fixes and issues, and the operations department was evidently overworked, as was middle management. It was difficult to also feel and see the results of day-to-day work because some of the work was so abstract, so it felt very numbing.

    Advice to ManagementAdvice

    Don't try to change too much all at one time. Sometimes it's tough for employees to get their bearings.

    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    A company with lots of politics and very low employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Ann Arbor, MI
    Current Employee - Systems Engineer in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than a year)

    Pros

    Groups move fast and escalation process of issues is good. Half of the employees here are managers or upper management,directors, managers, vice president for anything , senior directors,etc. I have seen people promoted who does not know anything but only have great connections/relationship to upper management. Overall, this kind of attitude is bad and there are lot of hard working employees who does great job and are not appreciated. Employee satisfaction , on general, is low. Most employees here are exceptional and gives more than 14 hours of their life a day including weekends and holidays for the company.This is not a great thing yet these same people are evaluated to be just achieved and barely given raises. The best you can have a raise per year , if you are lucky , is 2%. I would run away from this company given a choice soon.

    Cons

    Culture of corruption and political games.
    No appreciation for employee's hard work or respect at least.
    Too many stupid leaders/managers who does not know how to lead.
    Less actual doers giving those who make things happen more load and have to extend beyond your working hours.
    Management does not know deviation from work/family hours. They think they own you.
    Lack of relationship between leaders and subordinates .

    Advice to ManagementAdvice

    Its hard to give advice to management who does not listen and thinks they are on the top of the world. Employee relationship must be established so at the the time when you need them most they will work for you. You cannot expect them to be loyal to you if you treat them like a piece of garbage and do not appreciate them.
    - Needs to cultivate innovation instead of pleasing customers at the expense of employee. Loyal employee equals great work which equates to better business.
    - At the rate talented employees are moving OUT of this company, this company is going down.

    Disapproves of CEO
  8. 2 people found this helpful  

    Concerning Direction Changes for a Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 8 years)

    Pros

    Extremely smart coworkers, engaging work, opportunities to work on growth projects, room for upward movement, and flexible time off (but no carry over) and work from home benefits

    Cons

    Transition to VC ownership has been tough, especially for long term employees that are nostalgic for the "way things were". Two of the biggest impacts of this VC ownership has been the investment in training (technical and interpersonal) is non-existent, and the removal of the innovation culture that allowed for funding or creative and leading edge projects. Staff turnover has been high in recent months, with fewer replacements hired, meaning more work for remaining employees with no compensation boosts to support it. Decisions, even with excellent business cases to support them, can take FOREVER. The office culture is often "Dilbertesque" with nonsensical processes and strange management decisions.

    Advice to ManagementAdvice

    Be open and honest about our challenges. Being "cagey" is leading employees to believe that there is writing on the wall regarding our long term future that is not positive.
    Return the innovation structure to the organization in order to allow more visibility for small but profitable ideas from your extremely smart employee base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    Great corporate culture - employees are professional, friendly and highly competent. Generous PTO policy. Tuition reimbursement plan. Many opportunities for employees to engage in corporate-sponsored activities.

    Cons

    Relentless focus on customer-facing (revenue generating) issue means infrastructure is being neglected. Hiring freezes in many areas except the executive level. Maintenance budgets get frozen or cut almost every year. Continually being pressured to do more with less. Benefits options are limited and expensive. Executive level seems very disconnected from daily book of business.

    Advice to ManagementAdvice

    Focus less on quarterly revenue as the only goal and rebuild the infrastructure and core services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Working here is both frustrating and rewarding so you need to be very grounded, confident, and have a thick skin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Left Blank for Anonymity in Ann Arbor, MI
    Current Employee - Left Blank for Anonymity in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    The company's PTO is excellent, and if you get into the right group, the flexibility to work from home is very helpful.

    Cons

    The inequity of perks - HR lists perks (e.g., the ability to work from home, a flexible time schedule, etc.), but they always use the "up to the discretion of your manager." While I understand that is a given, their management is very uneven. Some managers avoid conflict to the point that, if one person in their group abuses working from home, that perk is either taken away from everyone or it's doled out on a limited basis. Lack of raises - the level of raises over the past few years has been quite abysmal which is causing high turnover. If you want a significant raise, you have to leave the company unless you have a manager that is diligent about requesting a market adjustment.

    Advice to ManagementAdvice

    If you're going to preach that you work diligently on hiring and keeping talented employees, you need to show us you mean it by giving increases that prove that claim. Also, if you want to preach the "work smarter, not harder" mantra, work to get rid of the silos of information instead of perpetuating them so that we're not recreating the wheel.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Nice company, but slow moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Ann Arbor, MI
    Former Employee - Senior Software Engineer in Ann Arbor, MI

    I worked at Truven Health Analytics full-time

    Pros

    Quiet work atmosphere.
    Decent pay, but a bit below going rate.
    Work from home several days a week.
    Much more vacation time than you're likely to get from any other company when you hire in.
    Health benefits started day 1.
    Company picnic and holiday parties are very nice.

    Cons

    Resistance to upgrading to newer technology.
    Spend lots of time waiting for management to build consensus to make decisions on what to do.
    Off-shoring work to regain profitability.

    Advice to ManagementAdvice

    Embrace new technology.
    Don't take so long making decisions.

    Recommends
    Neutral Outlook
    Approves of CEO

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