Truven Health Analytics

  www.truvenhealth.com
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Truven Health Analytics Reviews in Ann Arbor, MI

Updated August 1, 2014
Updated August 1, 2014
57 Reviews

3.0
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Boswood
34 Ratings

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is (in 11 reviews)

  • Good work-life balance, flexible, good place to start career (in 5 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time) (in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are (in 3 reviews)

More Highlights

19 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 10 years

    Pros

    If you're one of the "chosen", you'll do well.

    Cons

    If you're not one of the "chosen ", you'll rot where you are or be forced to leave.

    Advice to ManagementAdvice

    Do something about the mass exodus.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    stable, numbing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    I worked at Truven Health Analytics full-time

    Pros

    Management made it easy for employees to succeed if they followed process. Excellent work was constantly recognized both to the employee and company wide. There was much documentation to look up processes and details. Technology upgrades gave us some great support tools to use. The average employee was very intelligent and friendly, and the workplace was very diverse and safe. Ability to seamlessly work remotely from home was very helpful, especially on poor weather or traffic days. Through the sale from Thomson Reuters to an independent company, I never felt like my job was in danger.

    Cons

    There was almost too much process and documentation. Too much of the week would be spent in meetings that weren't applicable or got off track, and the amount/length of email chains we had to pay attention to made it difficult to stay focused. The complexity of our analytic software made it such that multiple departments would have to stay constantly engaged to figure out fixes and issues, and the operations department was evidently overworked, as was middle management. It was difficult to also feel and see the results of day-to-day work because some of the work was so abstract, so it felt very numbing.

    Advice to ManagementAdvice

    Don't try to change too much all at one time. Sometimes it's tough for employees to get their bearings.

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Concerning Direction Changes for a Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 8 years

    Pros

    Extremely smart coworkers, engaging work, opportunities to work on growth projects, room for upward movement, and flexible time off (but no carry over) and work from home benefits

    Cons

    Transition to VC ownership has been tough, especially for long term employees that are nostalgic for the "way things were". Two of the biggest impacts of this VC ownership has been the investment in training (technical and interpersonal) is non-existent, and the removal of the innovation culture that allowed for funding or creative and leading edge projects. Staff turnover has been high in recent months, with fewer replacements hired, meaning more work for remaining employees with no compensation boosts to support it. Decisions, even with excellent business cases to support them, can take FOREVER. The office culture is often "Dilbertesque" with nonsensical processes and strange management decisions.

    Advice to ManagementAdvice

    Be open and honest about our challenges. Being "cagey" is leading employees to believe that there is writing on the wall regarding our long term future that is not positive.
    Return the innovation structure to the organization in order to allow more visibility for small but profitable ideas from your extremely smart employee base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 10 years

    Pros

    Great corporate culture - employees are professional, friendly and highly competent. Generous PTO policy. Tuition reimbursement plan. Many opportunities for employees to engage in corporate-sponsored activities.

    Cons

    Relentless focus on customer-facing (revenue generating) issue means infrastructure is being neglected. Hiring freezes in many areas except the executive level. Maintenance budgets get frozen or cut almost every year. Continually being pressured to do more with less. Benefits options are limited and expensive. Executive level seems very disconnected from daily book of business.

    Advice to ManagementAdvice

    Focus less on quarterly revenue as the only goal and rebuild the infrastructure and core services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Working here is both frustrating and rewarding so you need to be very grounded, confident, and have a thick skin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Left Blank for Anonymity  in  Ann Arbor, MI
    Current Employee - Left Blank for Anonymity in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 10 years

    Pros

    The company's PTO is excellent, and if you get into the right group, the flexibility to work from home is very helpful.

    Cons

    The inequity of perks - HR lists perks (e.g., the ability to work from home, a flexible time schedule, etc.), but they always use the "up to the discretion of your manager." While I understand that is a given, their management is very uneven. Some managers avoid conflict to the point that, if one person in their group abuses working from home, that perk is either taken away from everyone or it's doled out on a limited basis. Lack of raises - the level of raises over the past few years has been quite abysmal which is causing high turnover. If you want a significant raise, you have to leave the company unless you have a manager that is diligent about requesting a market adjustment.

    Advice to ManagementAdvice

    If you're going to preach that you work diligently on hiring and keeping talented employees, you need to show us you mean it by giving increases that prove that claim. Also, if you want to preach the "work smarter, not harder" mantra, work to get rid of the silos of information instead of perpetuating them so that we're not recreating the wheel.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    A company with lots of politics and very low employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Ann Arbor, MI
    Current Employee - Systems Engineer in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than a year

    Pros

    Groups move fast and escalation process of issues is good. Half of the employees here are managers or upper management,directors, managers, vice president for anything , senior directors,etc. I have seen people promoted who does not know anything but only have great connections/relationship to upper management. Overall, this kind of attitude is bad and there are lot of hard working employees who does great job and are not appreciated. Employee satisfaction , on general, is low. Most employees here are exceptional and gives more than 14 hours of their life a day including weekends and holidays for the company.This is not a great thing yet these same people are evaluated to be just achieved and barely given raises. The best you can have a raise per year , if you are lucky , is 2%. I would run away from this company given a choice soon.

    Cons

    Culture of corruption and political games.
    No appreciation for employee's hard work or respect at least.
    Too many stupid leaders/managers who does not know how to lead.
    Less actual doers giving those who make things happen more load and have to extend beyond your working hours.
    Management does not know deviation from work/family hours. They think they own you.
    Lack of relationship between leaders and subordinates .

    Advice to ManagementAdvice

    Its hard to give advice to management who does not listen and thinks they are on the top of the world. Employee relationship must be established so at the the time when you need them most they will work for you. You cannot expect them to be loyal to you if you treat them like a piece of garbage and do not appreciate them.
    - Needs to cultivate innovation instead of pleasing customers at the expense of employee. Loyal employee equals great work which equates to better business.
    - At the rate talented employees are moving OUT of this company, this company is going down.

    Disapproves of CEO
  8.  

    Nice company, but slow moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Ann Arbor, MI
    Former Employee - Senior Software Engineer in Ann Arbor, MI

    I worked at Truven Health Analytics full-time

    Pros

    Quiet work atmosphere.
    Decent pay, but a bit below going rate.
    Work from home several days a week.
    Much more vacation time than you're likely to get from any other company when you hire in.
    Health benefits started day 1.
    Company picnic and holiday parties are very nice.

    Cons

    Resistance to upgrading to newer technology.
    Spend lots of time waiting for management to build consensus to make decisions on what to do.
    Off-shoring work to regain profitability.

    Advice to ManagementAdvice

    Embrace new technology.
    Don't take so long making decisions.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    If you love to work, and love nothing else, work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Management Consultant  in  Ann Arbor, MI
    Former Employee - Data Management Consultant in Ann Arbor, MI

    I worked at Truven Health Analytics full-time for more than 5 years

    Pros

    I learned a lot about the healthcare industry and how to work with data.

    Cons

    Where to start? No promotions unless you are a favorite. 70-80 hour weeks are common. Leadership likes to hire straight out of college, since that population tends to not have a lot of commitments and have no issues working long hours. If you hate your family, love putting in a full day and then another full day once you get home from work, never getting promoted, not getting raises, and being treated like an errant child, then work here. Employees are actively discouraged from moving around or looking for other opportunities within the company. There is far more work than can be completed by the staff, but teams are intentionally kept understaffed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great, forward-moving and friendly company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Ann Arbor, MI
    Former Employee - Intern in Ann Arbor, MI

    I worked at Truven Health Analytics as an intern for less than a year

    Pros

    Good people. Good vacation schedule.

    Cons

    Pay scale seems to be a little off. I'd really like to see more internal upward movement. Seems to be another one of those companies that outsource upper-level management.

    Advice to ManagementAdvice

    Truly evaluate and recognize the talent you have. Consider the employee who has been loyal to the company for 5+ years for an upper position over the outsourced one.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    If you enjoy process improvement, change management, and want to work in a dynamic environment this is not for you -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Analyst  in  Ann Arbor, MI
    Current Employee - Senior Technical Analyst in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 3 years

    Pros

    Decent starting salaries, bonuses for company performance, Nice people

    Cons

    Once you get that starting salary that is where you will stay. There is no upward movement within this company. Myopic management at the top is lied to by the middle. The folks that work here work way harder than is necessary - and they keep it in business. Change is a BAD word while doing more of the same faster is considered stellar. If you want to show up everyday and do the same thing...and then go home and do it some more - work here.

    Advice to ManagementAdvice

    Look a little deeper that which does not make sense - is likely untrue. You need to KNOW what is your business and what business you are in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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