Truven Health Analytics

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Truven Health Analytics Reviews

Updated August 18, 2014
Updated August 18, 2014
58 Reviews

3.0
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Boswood
35 Ratings

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is (in 11 reviews)

  • Good work-life balance, flexible, good place to start career (in 5 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time) (in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    Pros

    If you're one of the "chosen", you'll do well.

    Cons

    If you're not one of the "chosen ", you'll rot where you are or be forced to leave.

    Advice to ManagementAdvice

    Do something about the mass exodus.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    stable, numbing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Management made it easy for employees to succeed if they followed process. Excellent work was constantly recognized both to the employee and company wide. There was much documentation to look up processes and details. Technology upgrades gave us some great support tools to use. The average employee was very intelligent and friendly, and the workplace was very diverse and safe. Ability to seamlessly work remotely from home was very helpful, especially on poor weather or traffic days. Through the sale from Thomson Reuters to an independent company, I never felt like my job was in danger.

    Cons

    There was almost too much process and documentation. Too much of the week would be spent in meetings that weren't applicable or got off track, and the amount/length of email chains we had to pay attention to made it difficult to stay focused. The complexity of our analytic software made it such that multiple departments would have to stay constantly engaged to figure out fixes and issues, and the operations department was evidently overworked, as was middle management. It was difficult to also feel and see the results of day-to-day work because some of the work was so abstract, so it felt very numbing.

    Advice to ManagementAdvice

    Don't try to change too much all at one time. Sometimes it's tough for employees to get their bearings.

    Neutral Outlook
    No opinion of CEO
  3.  

    What was I thinking?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Paid time off is good. If you are in the reach around group you can make good money.

    Cons

    Hard work and dedication do not pay. Raises, promotions and bonuses do not go to the real workers. Very little direction from management until there are major firestorms. No money in budget for hard work and dedication but outrageous amounts available to cover major management mistakes and bonuses for management.

    Advice to ManagementAdvice

    I would be embarrassed if I were in management and they do not take advice.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Concerning Direction Changes for a Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Extremely smart coworkers, engaging work, opportunities to work on growth projects, room for upward movement, and flexible time off (but no carry over) and work from home benefits

    Cons

    Transition to VC ownership has been tough, especially for long term employees that are nostalgic for the "way things were". Two of the biggest impacts of this VC ownership has been the investment in training (technical and interpersonal) is non-existent, and the removal of the innovation culture that allowed for funding or creative and leading edge projects. Staff turnover has been high in recent months, with fewer replacements hired, meaning more work for remaining employees with no compensation boosts to support it. Decisions, even with excellent business cases to support them, can take FOREVER. The office culture is often "Dilbertesque" with nonsensical processes and strange management decisions.

    Advice to ManagementAdvice

    Be open and honest about our challenges. Being "cagey" is leading employees to believe that there is writing on the wall regarding our long term future that is not positive.
    Return the innovation structure to the organization in order to allow more visibility for small but profitable ideas from your extremely smart employee base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Great corporate culture - employees are professional, friendly and highly competent. Generous PTO policy. Tuition reimbursement plan. Many opportunities for employees to engage in corporate-sponsored activities.

    Cons

    Relentless focus on customer-facing (revenue generating) issue means infrastructure is being neglected. Hiring freezes in many areas except the executive level. Maintenance budgets get frozen or cut almost every year. Continually being pressured to do more with less. Benefits options are limited and expensive. Executive level seems very disconnected from daily book of business.

    Advice to ManagementAdvice

    Focus less on quarterly revenue as the only goal and rebuild the infrastructure and core services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Stimulating work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst  in  Chicago, IL
    Current Employee - Research Analyst in Chicago, IL

    Pros

    The work is very interesting and often cutting edge in terms of healthcare delivery, analysis, policy. Most colleagues are nice and many are very smart. There is opportunity to grow if you are assertive and willing to learn new areas. Flexible hours and ability to telecommute. Good computer and data analytics infrastructure. Competitive salary and benefits.

    Cons

    Complex organization that spans many different types of health care clients. Need to be willing to learn new skills and subject areas. Still developing reputation under new name and ownership.

    Advice to ManagementAdvice

    Keep listening to employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    A company with lots of politics and very low employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Ann Arbor, MI
    Current Employee - Systems Engineer in Ann Arbor, MI

    Pros

    Groups move fast and escalation process of issues is good. Half of the employees here are managers or upper management,directors, managers, vice president for anything , senior directors,etc. I have seen people promoted who does not know anything but only have great connections/relationship to upper management. Overall, this kind of attitude is bad and there are lot of hard working employees who does great job and are not appreciated. Employee satisfaction , on general, is low. Most employees here are exceptional and gives more than 14 hours of their life a day including weekends and holidays for the company.This is not a great thing yet these same people are evaluated to be just achieved and barely given raises. The best you can have a raise per year , if you are lucky , is 2%. I would run away from this company given a choice soon.

    Cons

    Culture of corruption and political games.
    No appreciation for employee's hard work or respect at least.
    Too many stupid leaders/managers who does not know how to lead.
    Less actual doers giving those who make things happen more load and have to extend beyond your working hours.
    Management does not know deviation from work/family hours. They think they own you.
    Lack of relationship between leaders and subordinates .

    Advice to ManagementAdvice

    Its hard to give advice to management who does not listen and thinks they are on the top of the world. Employee relationship must be established so at the the time when you need them most they will work for you. You cannot expect them to be loyal to you if you treat them like a piece of garbage and do not appreciate them.
    - Needs to cultivate innovation instead of pleasing customers at the expense of employee. Loyal employee equals great work which equates to better business.
    - At the rate talented employees are moving OUT of this company, this company is going down.

    Disapproves of CEO
  9. 1 person found this helpful  

    Working here is both frustrating and rewarding so you need to be very grounded, confident, and have a thick skin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Left Blank for Anonymity  in  Ann Arbor, MI
    Current Employee - Left Blank for Anonymity in Ann Arbor, MI

    Pros

    The company's PTO is excellent, and if you get into the right group, the flexibility to work from home is very helpful.

    Cons

    The inequity of perks - HR lists perks (e.g., the ability to work from home, a flexible time schedule, etc.), but they always use the "up to the discretion of your manager." While I understand that is a given, their management is very uneven. Some managers avoid conflict to the point that, if one person in their group abuses working from home, that perk is either taken away from everyone or it's doled out on a limited basis. Lack of raises - the level of raises over the past few years has been quite abysmal which is causing high turnover. If you want a significant raise, you have to leave the company unless you have a manager that is diligent about requesting a market adjustment.

    Advice to ManagementAdvice

    If you're going to preach that you work diligently on hiring and keeping talented employees, you need to show us you mean it by giving increases that prove that claim. Also, if you want to preach the "work smarter, not harder" mantra, work to get rid of the silos of information instead of perpetuating them so that we're not recreating the wheel.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Nice people and atmosphere, but not very organized and too many VPs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Most people are nice and the atmosphere is not stuffy. They seem to pay nicely as well.

    Cons

    Lack of communication as there are multiple offices and projects going on at once. There seems to be an abundance of VPs with every title you could think of.

    Advice to ManagementAdvice

    Communicate about the status of projects with a monthly update. The updates do not need to be lengthy or full of buzzwords, just team a is on project x that will wrap up on this date and sell for z. This way people know how our product line is doing and who to contact on each project if needed.

    Approves of CEO
  11. 3 people found this helpful  

    Changing environment... and not for the better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    Pros

    Some really intelligent and dedicated employees - though this company definitely has employees at both ends of the spectrum.
    Flexible work from home opportunities, depending on who your manager is.
    Casual work environment.
    The work itself is actually interesting and enjoyable (when you're not so busy and stressed that you want to pull your hair out).

    Cons

    Poor pay (below market level) - VERY minimal raises (if any), no bonuses (despite company growth).
    Middle management is a joke. If you want to save money, rather than outsourcing and laying off talented working employees, this is where you can cut costs. Most at this level have inflated salaries and bring nothing beneficial to the table.
    TOO MANY MEETINGS. Seriously, way too many unnecessary meetings.
    Unrealistic revenue goals set by upper management - feels as if this is done on purpose to avoid paying bonuses.
    A lot of outsourcing - inefficient due to variability in work hours, lack of training, language barriers, etc.
    No consistency in promotions - this appears to be a political game. If you're one of the "favored" ones or are an offshore employee, you likely will have a promotion coming your way. If however, you are someone who works hard but lacks connections, plan on staying in the same position for many years. This is also true for new hires... those who are more experienced and a better fit for the job but do not have internal connections are looked over, while inexperienced people with connections are hired.
    Understaffed. So, so, so understaffed. This used to be a great place to work, but people are dropping like flies after the Thomson Reuters sale. It started with layoffs, but there have been many voluntary departures as of late. Doesn't make you feel very optimistic for the company's future. When positions do open up, they are typically not filled due to budget constraints. Though the staff decreases, the workload does not.

    Advice to ManagementAdvice

    Your employees are overworked and underpaid... plain and simple. Employees need to be treated with respect, and reward needs to be given when reward is due. There is very little incentive to work hard when so many others around you don't. And even if you do, you do not receive any kind of reward for doing so (other than more work thrown at you because you do such a "great job").

    Negative Outlook
    Approves of CEO

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