Truven Health Analytics

  www.truvenhealth.com
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Truven Health Analytics Reviews

Updated Jul 23, 2014

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3.1 56 reviews

69% Approve of the CEO

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Mike Boswood

(35 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is(in 11 reviews)

  • Good work-life balance, flexible, good place to start career(in 5 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time)(in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are(in 3 reviews)

56 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Stimulating work environment

    Research Analyst (Current Employee) Chicago, IL

    ProsThe work is very interesting and often cutting edge in terms of healthcare delivery, analysis, policy. Most colleagues are nice and many are very smart. There is opportunity to grow if you are assertive and willing to learn new areas. Flexible hours and ability to telecommute. Good computer and data analytics infrastructure. Competitive salary and benefits.

    ConsComplex organization that spans many different types of health care clients. Need to be willing to learn new skills and subject areas. Still developing reputation under new name and ownership.

    Advice to Senior ManagementKeep listening to employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Concerning Direction Changes for a Great Company

    Anonymous Employee (Current Employee) Ann Arbor, MI

    ProsExtremely smart coworkers, engaging work, opportunities to work on growth projects, room for upward movement, and flexible time off (but no carry over) and work from home benefits

    ConsTransition to VC ownership has been tough, especially for long term employees that are nostalgic for the "way things were". Two of the biggest impacts of this VC ownership has been the investment in training (technical and interpersonal) is non-existent, and the removal of the innovation culture that allowed for funding or creative and leading edge projects. Staff turnover has been high in recent months, with fewer replacements hired, meaning more work for remaining employees with no compensation boosts to support it. Decisions, even with excellent business cases to support them, can take FOREVER. The office culture is often "Dilbertesque" with nonsensical processes and strange management decisions.

    Advice to Senior ManagementBe open and honest about our challenges. Being "cagey" is leading employees to believe that there is writing on the wall regarding our long term future that is not positive.
    Return the innovation structure to the organization in order to allow more visibility for small but profitable ideas from your extremely smart employee base.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Not as good as it used to be

    Anonymous Employee (Current Employee) Ann Arbor, MI

    ProsGreat corporate culture - employees are professional, friendly and highly competent. Generous PTO policy. Tuition reimbursement plan. Many opportunities for employees to engage in corporate-sponsored activities.

    ConsRelentless focus on customer-facing (revenue generating) issue means infrastructure is being neglected. Hiring freezes in many areas except the executive level. Maintenance budgets get frozen or cut almost every year. Continually being pressured to do more with less. Benefits options are limited and expensive. Executive level seems very disconnected from daily book of business.

    Advice to Senior ManagementFocus less on quarterly revenue as the only goal and rebuild the infrastructure and core services.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A company with lots of politics and very low employee satisfaction

    Systems Engineer (Current Employee) Ann Arbor, MI

    ProsGroups move fast and escalation process of issues is good. Half of the employees here are managers or upper management,directors, managers, vice president for anything , senior directors,etc. I have seen people promoted who does not know anything but only have great connections/relationship to upper management. Overall, this kind of attitude is bad and there are lot of hard working employees who does great job and are not appreciated. Employee satisfaction , on general, is low. Most employees here are exceptional and gives more than 14 hours of their life a day including weekends and holidays for the company.This is not a great thing yet these same people are evaluated to be just achieved and barely given raises. The best you can have a raise per year , if you are lucky , is 2%. I would run away from this company given a choice soon.

    ConsCulture of corruption and political games.
    No appreciation for employee's hard work or respect at least.
    Too many stupid leaders/managers who does not know how to lead.
    Less actual doers giving those who make things happen more load and have to extend beyond your working hours.
    Management does not know deviation from work/family hours. They think they own you.
    Lack of relationship between leaders and subordinates .

    Advice to Senior ManagementIts hard to give advice to management who does not listen and thinks they are on the top of the world. Employee relationship must be established so at the the time when you need them most they will work for you. You cannot expect them to be loyal to you if you treat them like a piece of garbage and do not appreciate them.
    - Needs to cultivate innovation instead of pleasing customers at the expense of employee. Loyal employee equals great work which equates to better business.
    - At the rate talented employees are moving OUT of this company, this company is going down.

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    • Approves of CEO

    1 person found this helpful  

    Working here is both frustrating and rewarding so you need to be very grounded, confident, and have a thick skin.

    Left Blank for Anonymity (Current Employee) Ann Arbor, MI

    ProsThe company's PTO is excellent, and if you get into the right group, the flexibility to work from home is very helpful.

    ConsThe inequity of perks - HR lists perks (e.g., the ability to work from home, a flexible time schedule, etc.), but they always use the "up to the discretion of your manager." While I understand that is a given, their management is very uneven. Some managers avoid conflict to the point that, if one person in their group abuses working from home, that perk is either taken away from everyone or it's doled out on a limited basis. Lack of raises - the level of raises over the past few years has been quite abysmal which is causing high turnover. If you want a significant raise, you have to leave the company unless you have a manager that is diligent about requesting a market adjustment.

    Advice to Senior ManagementIf you're going to preach that you work diligently on hiring and keeping talented employees, you need to show us you mean it by giving increases that prove that claim. Also, if you want to preach the "work smarter, not harder" mantra, work to get rid of the silos of information instead of perpetuating them so that we're not recreating the wheel.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    1 person found this helpful  

    Nice people and atmosphere, but not very organized and too many VPs.

    Anonymous (Current Employee)

    ProsMost people are nice and the atmosphere is not stuffy. They seem to pay nicely as well.

    ConsLack of communication as there are multiple offices and projects going on at once. There seems to be an abundance of VPs with every title you could think of.

    Advice to Senior ManagementCommunicate about the status of projects with a monthly update. The updates do not need to be lengthy or full of buzzwords, just team a is on project x that will wrap up on this date and sell for z. This way people know how our product line is doing and who to contact on each project if needed.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Changing environment... and not for the better!

    Anonymous Employee (Current Employee) Chicago, IL

    ProsSome really intelligent and dedicated employees - though this company definitely has employees at both ends of the spectrum.
    Flexible work from home opportunities, depending on who your manager is.
    Casual work environment.
    The work itself is actually interesting and enjoyable (when you're not so busy and stressed that you want to pull your hair out).

    ConsPoor pay (below market level) - VERY minimal raises (if any), no bonuses (despite company growth).
    Middle management is a joke. If you want to save money, rather than outsourcing and laying off talented working employees, this is where you can cut costs. Most at this level have inflated salaries and bring nothing beneficial to the table.
    TOO MANY MEETINGS. Seriously, way too many unnecessary meetings.
    Unrealistic revenue goals set by upper management - feels as if this is done on purpose to avoid paying bonuses.
    A lot of outsourcing - inefficient due to variability in work hours, lack of training, language barriers, etc.
    No consistency in promotions - this appears to be a political game. If you're one of the "favored" ones or are an offshore employee, you likely will have a promotion coming your way. If however, you are someone who works hard but lacks connections, plan on staying in the same position for many years. This is also true for new hires... those who are more experienced and a better fit for the job but do not have internal connections are looked over, while inexperienced people with connections are hired.
    Understaffed. So, so, so understaffed. This used to be a great place to work, but people are dropping like flies after the Thomson Reuters sale. It started with layoffs, but there have been many voluntary departures as of late. Doesn't make you feel very optimistic for the company's future. When positions do open up, they are typically not filled due to budget constraints. Though the staff decreases, the workload does not.

    Advice to Senior ManagementYour employees are overworked and underpaid... plain and simple. Employees need to be treated with respect, and reward needs to be given when reward is due. There is very little incentive to work hard when so many others around you don't. And even if you do, you do not receive any kind of reward for doing so (other than more work thrown at you because you do such a "great job").

    – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Overall positive, fast-paced work environment

    Research Analyst (Current Employee) Bethesda, MD

    ProsManagement, flexible hours, telework friendly

    ConsThe benefits not very competitive,

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Shaking off prior ownership, reorganized for growth - but still too many silos.

    Anonymous Employee (Current Employee)

    ProsGreat people, dedicated, smart, really care about customers. Some good products. Just introduced a new training program. Flexible about working from home. Senior management has been there for a long time, seem to really care about employees.

    ConsUnderstaffed in many areas. Although reorg is around customers, customers are organized around products, which means silos just keep going. Mgmt may care about employees but won't fund development. Career paths don't exist. No bonus this year and targets for next year are again probably unrealistic.

    Advice to Senior ManagementIf you want Truven to be a place to make a career, then develop career paths and offer training.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Gutting the Clinical Decision Support staff

    Anonymous Employee (Former Employee)

    ProsToo few to mention here.

    ConsThe Content Development team now has NO physicians on staff (and only one consulting physician remains for one product line). Cost-cutting by the current owner (a private equity firm) continues to squeeze every last dollar out of the CDS side before it completely kills off the non-drug products by making them out of date/ inadequately updated and inadequately reviewed.

    Advice to Senior ManagementPack your bags, you'll be next. . .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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