Truven Health Analytics

  www.truvenhealth.com
  www.truvenhealth.com

Truven Health Analytics Reviews

Updated December 15, 2014
Updated December 15, 2014
70 Reviews
3.1
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Boswood
39 Ratings

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is (in 14 reviews)

  • Excellent work-life balance if one prioritizes and communicates issues facing him/her well (in 11 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time) (in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well established industry leader with a lot of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time (more than 10 years)

    Pros

    Some of the best, intelligent, customer focused employees in the business.

    Solid benefits package, with a good work-life balance.

    Cons

    Struggling a bit with "the way forward" after being spun off from Thomson Reuters.

    Advice to ManagementAdvice

    Solidify your strategy and go all in towards it. Stop trying to spread precious investment funding across so many legacy applications. Focus on the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company with interesting position in Healthcare industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytic Associate
    Current Employee - Analytic Associate

    I have been working at Truven Health Analytics

    Pros

    Good people, opportunity to develop analyst skill-set, good PTO benefits, ability to work for big clients

    Cons

    Managers and above seem to work heavy hours. Advancement process sometimes unclear.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Prepare to be worked to death, at least in State Govt unit; understaffing is Truven's primary cash-management tool.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analytic Consultant
    Former Employee - Senior Analytic Consultant

    I worked at Truven Health Analytics

    Pros

    Immediate coworkers were smart, fun and hardworking.
    Work-from home (or from anywhere) option is very good
    Lots of benefits are good, including domestic partner coverage
    Salary was OK on paper (but if you average it out over all of the extra hours you put in, not so great)

    Cons

    Drastically, comically understaffed, at least in the State Govt business--though I hear this is universal. Don't work for this company if you expect a 40, or even 45-hour week, ever.
    Upper and even Middle Mgmt severely out of touch with what happens on the front lines
    Mgmt completely sucks up to the client, making ridiculously unattainable promises that fall on front-line staff to work nights and weekends to fulfill, for no overtime or barely a thank you.
    Most of Truven's products are geared towards Commercial insurance, and the data model does not work for State Govt, but nobody in Sr Mgmt seems to realize this nor see it as a problem. State Government is NOTHING like Commercial, and every aspect of it including staffing, job titles and descriptions, and org structure needs to be reinvented to account for the MUCH more complex data model between Commercial and State Govt lines.
    Even as front-line staff sputter and choke under from work, every time you turn around, a new "project manager" is bring hired, who is typically utterly clueless to the nature of the daily tasks.
    Also, while they claim to have no money for staff, they are **very** liberal with travel expenditures, flying people all over the country at the drop of a hat and having pretty much no defined limit for meals, etc. Cutting the numerous travel occasions could be put toward hiring FTEs in places it is sorely needed.

    Advice to ManagementAdvice

    You are shooting yourself in the foot by penny-pinching where employees *who actually do the work* are concerned; continuing to bring in more and more middle- and project managers does not solve anything and just wastes the personnel budget that should be used to train and support overworked front-line analysts and data managers. They are the face of the company to clients, and if there is a revolving door due to overwork, or if they are improperly trained because nobody has time to train them when they're already working perpetual overtime putting out fires, it doesn't make Truven look good.

    Make sure you give project managers enough training in the day-to-day of what their projects are about, or at least a cursory overview of the data they are working with, to gain respect from those they are overseeing.

    State Government is NOT like Commercial insurance and the business and data models need to reflect this, including job descriptions and staffing. State databases are ridiculously more complex than Private, and most of the in-house training is based around the simpler models from Commercial, which is a waste of time for State staffs.

    Stop biting off more than you can chew with these large state accounts and celebrating before you realize just what you've gotten into. Make sure the people who are on these accounts from scratch actually have insurance experience and that you have adequate staffing for the very rough road it will be getting to implementation. Burning through staff because there aren't enough of them or they aren't properly trained doesn't do anything but make the client second-guess whether Truven was the right vendor for their needs.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Large organization going through significant changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Truven Health Analytics

    Pros

    Some incredibly smart and dedicated staff working to meet client and market needs. Offers remote as well as office-based positions. Very good benefits.

    Cons

    Not clear that managers are fully developed for leadership skills - more likely that they were good at their jobs and got promoted without a lot of mentoring or coaching along the way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company, great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Manager
    Current Employee - Data Manager

    I have been working at Truven Health Analytics full-time (more than an year)

    Pros

    Great work life balance. Fantastic summer and winter party. Great perks during the year to mingle. Offer time each year to volunteer.

    Cons

    Not many cons. Salary could be higher, but the days off per year that are encouraged to be taken are a great perk.

    Advice to ManagementAdvice

    Doing the right steps to make the future better. Initiatives that have started now will develop into a fruitful work experience later.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Choose your business unit wisely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Truven Health Analytics

    Pros

    -The state government business is fantastic. Avoid Life Sciences like the plague.
    -Great work/life balance.
    -A TON of vacation.
    -Opportunities for growth if you demonstrate ambition (true of state gov't)
    - Great reputation in the health tech world.
    -Intelligent people.

    Cons

    -Lower than market value salary
    -Managers who motivate poorly (life sciences)
    -Promotion into management based solely on performance and not interpersonal skills (life sciences)
    -Lack of sharing internal processes for new hires.

    Advice to ManagementAdvice

    Choose your mid-level management carefully. You're losing good people (not just me) due to poor leadership and motivational skills and demeaning communication.

    Keep up the acknowledge of good work completed.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Used to be a 5-star, now it's a 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time (more than 8 years)

    Pros

    Flexible work-hours, challenging work, great people. I love working in the healthcare industry and the ability to create solutions to help customers and ultimately improve healthcare quality. Good benefits and good salary. If you are an above average worker, you will be treated very well and have a lot of opportunities.

    Cons

    Since the acquisition by a venture capital company, we are just floating in an ocean of indecision. "Who do we want to be?", "What kind of company are we?" are things I hear all the time. We must have a stronger message about what our goals are and what our vision is if we want to turn this ship around and start to have a positive energy in the office halls. Right now, there is much negativity and no hope.

    Advice to ManagementAdvice

    Make a stand and choose a direction and make a big deal about it to the company. Our executive team needs to be a stronger leadership force.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Relatively stable growth, and valuable business (healthcare not potato chips)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time (more than 5 years)

    Pros

    Excellent work-life balance if one prioritizes and communicates issues facing him/her well.
    most in management are approachable and understand employees.
    empathetic and supportive colleagues
    Very little nonsense talk and idle chatter
    Hard work is recognized ; handled offshore well in some parts of the business
    Recent big customer loss was dealt with honestly and communicated openly

    Cons

    Below average compensation and benefits
    Poor raises due to financial status of new company - this will improve with time and with more innovative and high performing solutions in all business segments
    Lack of bullish investment plans again due to debt to be paid off - things will get better hopefully
    Leadership is stagnant - need more diversity in senior ranks. Too many white and older men running the show.

    Advice to ManagementAdvice

    Add some youth to senior management, promote from within, listen to smart folks inside and not just outside consultants, communicate openly and frequently - don't treat employees as kids - we can handle the truth, those that cannot will leave - so what? Keeping them does not help anyway. fix HR and training and invest in new managers. Encourage new ideas and respond to employee suggestions. Don't avoid them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Many years with Truven

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics

    Pros

    Flexible hours and work from home

    Cons

    this company has gone downhill since they were bought by an investor. as an employee I feel like we don't know where we are headed.

    Advice to ManagementAdvice

    good luck!

  11. 3 people found this helpful  

    Good but slightly concerned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time (more than 3 years)

    Pros

    Great work life balance. Ability to work from home and coworkers are very smart and capable. Pay is fair and benefits are good for the most part. The work can be challenging but the stress level is manageable. PTO policy is above average.

    Cons

    Overuse of off-shoring causes more problems than it solves. The parent venture capital company seems to be more concerned with squeezing out short term profits than creating a successful company in the long run. 401k match was recently reduced, still good so I can't complain to much but it is a worrying sign. VC has definitely not helped the company.

    Advice to ManagementAdvice

    Make sure that you are upfront and honest with employees about the company's performance and future. If people feel nervous about things then they will not be as effective at their jobs as they could be.

    Recommends
    Neutral Outlook
    Approves of CEO

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