Truven Health Analytics

  www.truvenhealth.com
  www.truvenhealth.com
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Truven Health Analytics Reviews

Updated September 29, 2014
Updated September 29, 2014
61 Reviews
3.0
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Boswood
37 Ratings

Review Highlights

Pros
  • Flexible work from home opportunities, depending on who your manager is (in 12 reviews)

  • The benefits are very good including work/life balance (in 7 reviews)


Cons
  • Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time) (in 4 reviews)

  • If you are in the Ann Arbor office you are well positioned for advancement, otherwise, be prepared to stay where you are (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Went completely South with Venture Capital Deal...No light at the end of the tunnel!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time for more than 5 years

    Pros

    Great Flex-time with the right manager, excellent vacation and PTO, helpful, intelligent co-workers . Lots of challenges going on in all areas, so a good time for a really, strong, positive, ethical leader to step in.

    Cons

    Where to start. Since we were purchased by a VC, none of the decisions have made sense. THE VC's specialty is government defense contracts, not healthcare. Top level people coming in now are from finance, not healthcare. Direction is to bleed us dry while at the same time deliver faster, better products. HR is not helpful in any way. No product managers left because there is no budget for the products. Technology is stagnant and few, select people get to try something new. Still 4 divided locations. Very few people at the top play nice. Absolutely no place for advancement unless you friends at the top. Very little hope for a major turn around.

    Advice to ManagementAdvice

    You completely don't understand the talent pool that you have. Very good people are consistently under utilized while you keep giving decision making power to people to the wrong people. You are still running everything old school. You want innovation, quick turn around, big data, etc, - give people the right resources to get this accomplished!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good Company with good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Management
    Current Employee - Data Management

    I have been working at Truven Health Analytics full-time for more than 3 years

    Pros

    Very flexible environment, work from home, good colleagues, and challenging work. Fun office culture. Management is always open to your style of work and can adjust, they are good at receiving feedback.

    Cons

    There are not many cons. Salary is slightly under the average industry standard. They are slow in giving promotions, they are good at recognizing good work but slow to reward that with a raise.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Industry and very talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Ann Arbor, MI
    Current Employee - Director in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 3 years

    Pros

    Work/Life balance is great. Lot of opportunity to grow within the healthcare market.

    Cons

    Silo work culture in past but now it is improving. Dynamic healthcare market can make it frustrating to work in this chaotic environment

    Advice to ManagementAdvice

    Look for collaborative approach. Doing fast is not always a good thing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Stable company that offers good benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time

    Pros

    The benefits are very good including work/life balance. Mostly all good people. Bonus can be awarded if you work in the right department. Have laid off or fired very few people at my time there.

    Cons

    Compensation increases are awarded to those who are very close and personable to higher ranking individuals (such as VP and Sr Dir level), as opposed to those who actually put in the hours and time of hard work. Since such, some people are unwilling to put their end of the work in. Some individuals don't posses the skills necessary for the job.

  6. 4 people found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 10 years

    Pros

    If you're one of the "chosen", you'll do well.

    Cons

    If you're not one of the "chosen ", you'll rot where you are or be forced to leave.

    Advice to ManagementAdvice

    Do something about the mass exodus.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    stable, numbing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    I worked at Truven Health Analytics full-time

    Pros

    Management made it easy for employees to succeed if they followed process. Excellent work was constantly recognized both to the employee and company wide. There was much documentation to look up processes and details. Technology upgrades gave us some great support tools to use. The average employee was very intelligent and friendly, and the workplace was very diverse and safe. Ability to seamlessly work remotely from home was very helpful, especially on poor weather or traffic days. Through the sale from Thomson Reuters to an independent company, I never felt like my job was in danger.

    Cons

    There was almost too much process and documentation. Too much of the week would be spent in meetings that weren't applicable or got off track, and the amount/length of email chains we had to pay attention to made it difficult to stay focused. The complexity of our analytic software made it such that multiple departments would have to stay constantly engaged to figure out fixes and issues, and the operations department was evidently overworked, as was middle management. It was difficult to also feel and see the results of day-to-day work because some of the work was so abstract, so it felt very numbing.

    Advice to ManagementAdvice

    Don't try to change too much all at one time. Sometimes it's tough for employees to get their bearings.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A company with lots of politics and very low employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Ann Arbor, MI
    Current Employee - Systems Engineer in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than a year

    Pros

    Groups move fast and escalation process of issues is good. Half of the employees here are managers or upper management,directors, managers, vice president for anything , senior directors,etc. I have seen people promoted who does not know anything but only have great connections/relationship to upper management. Overall, this kind of attitude is bad and there are lot of hard working employees who does great job and are not appreciated. Employee satisfaction , on general, is low. Most employees here are exceptional and gives more than 14 hours of their life a day including weekends and holidays for the company.This is not a great thing yet these same people are evaluated to be just achieved and barely given raises. The best you can have a raise per year , if you are lucky , is 2%. I would run away from this company given a choice soon.

    Cons

    Culture of corruption and political games.
    No appreciation for employee's hard work or respect at least.
    Too many stupid leaders/managers who does not know how to lead.
    Less actual doers giving those who make things happen more load and have to extend beyond your working hours.
    Management does not know deviation from work/family hours. They think they own you.
    Lack of relationship between leaders and subordinates .

    Advice to ManagementAdvice

    Its hard to give advice to management who does not listen and thinks they are on the top of the world. Employee relationship must be established so at the the time when you need them most they will work for you. You cannot expect them to be loyal to you if you treat them like a piece of garbage and do not appreciate them.
    - Needs to cultivate innovation instead of pleasing customers at the expense of employee. Loyal employee equals great work which equates to better business.
    - At the rate talented employees are moving OUT of this company, this company is going down.

    Disapproves of CEO
  9. 2 people found this helpful  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSE  in  Hyderābād (India)
    Current Employee - SSE in Hyderābād (India)

    I have been working at Truven Health Analytics full-time for more than 3 years

    Pros

    If you want to settle down do nothing in your life and just keep getting salary, this is the place for you.

    Cons

    No chance of learning your IT career stagnates here.
    Management in Truven India is poor.

    Advice to ManagementAdvice

    Please try to understand what people working under you are going through?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 10 years

    Pros

    Great corporate culture - employees are professional, friendly and highly competent. Generous PTO policy. Tuition reimbursement plan. Many opportunities for employees to engage in corporate-sponsored activities.

    Cons

    Relentless focus on customer-facing (revenue generating) issue means infrastructure is being neglected. Hiring freezes in many areas except the executive level. Maintenance budgets get frozen or cut almost every year. Continually being pressured to do more with less. Benefits options are limited and expensive. Executive level seems very disconnected from daily book of business.

    Advice to ManagementAdvice

    Focus less on quarterly revenue as the only goal and rebuild the infrastructure and core services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Concerning Direction Changes for a Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Truven Health Analytics full-time for more than 8 years

    Pros

    Extremely smart coworkers, engaging work, opportunities to work on growth projects, room for upward movement, and flexible time off (but no carry over) and work from home benefits

    Cons

    Transition to VC ownership has been tough, especially for long term employees that are nostalgic for the "way things were". Two of the biggest impacts of this VC ownership has been the investment in training (technical and interpersonal) is non-existent, and the removal of the innovation culture that allowed for funding or creative and leading edge projects. Staff turnover has been high in recent months, with fewer replacements hired, meaning more work for remaining employees with no compensation boosts to support it. Decisions, even with excellent business cases to support them, can take FOREVER. The office culture is often "Dilbertesque" with nonsensical processes and strange management decisions.

    Advice to ManagementAdvice

    Be open and honest about our challenges. Being "cagey" is leading employees to believe that there is writing on the wall regarding our long term future that is not positive.
    Return the innovation structure to the organization in order to allow more visibility for small but profitable ideas from your extremely smart employee base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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