Tucows Reviews

Updated August 27, 2015
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3.2
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Tucows President, CEO, and Director Elliot Noss
Elliot Noss
16 Ratings

26 Employee Reviews

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  1. A great place to advance your career in 2012 / 2013

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time

    Pros

    Offers amazing customer service to customers. Strong support for members of the customer service team.

    Cons

    Not on a subway line and parking can be expensive. Ride a bike!

    Advice to Management

    Management has an open door policy. If I had something to say, I'll say it to them. :)


  2. Amazing Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Toronto, ON (Canada)
    Former Employee - Senior Developer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tucows full-time (More than 5 years)

    Pros

    - No micro managing - Lots of freedom and trust in your abilities - Great benefits and travel opportunities - Fantastic inter-company opportunities to move up and increased responsibilities

    Cons

    None...I mean there are always ways to improve things, but no need to be greedy. The environment here is better than any other company I've worked at.


  3. Helpful (1)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Advisor in Toronto, ON (Canada)
    Current Employee - Support Advisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than a year)

    Pros

    Tucows is the definition of a positive work environment. Managers respect and encourage innovation, and they actually act on suggestions to improve the user experience.

    Cons

    If you're looking for an easy job where you can coast, you won't last long here. Tucows requires a passion for what you do. Side Note: A lot of the negative reviews about Tucows were based on a manager who no longer works here.

    Advice to Management

    Keep up the great work!


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  5. Helpful (1)

    Manage key account across North America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Tucows full-time (More than a year)

    Pros

    Excellent work life balance Supportive Management

    Cons

    Slow to change to market needs

    Advice to Management

    Speed to market


  6. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Saint Catharines, ON (Canada)
    Current Employee - Customer Advisor in Saint Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows (Less than a year)

    Pros

    Best place iv ever worked. Willing to work with you towards advancement and honest

    Cons

    There are none at all

    Advice to Management

    n/a


  7. Helpful (2)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Phoenix, AZ
    Former Employee - Sales Representative in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at Tucows part-time (More than 3 years)

    Pros

    This company is client/employee focused, you could work from home and still make decent salary.

    Cons

    It is completely commission based, if you strive hard to develop a disciplined approach to sales you will make it, entry level sales agent will find it difficult to breakeven without much experience in this job.

    Advice to Management

    management should consider paying some form of salary/commission and invest in more training for the entry level recruits


  8. Tucows is a good place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    Agile methodology Flat organization structure Outstanding programmers

    Cons

    A lot of technical debts

    Advice to Management

    nothing


  9. Satisfactory

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Management let us do our jobs without interference Salary and benefits were satisfactory Work environment was pleasant Free lunch and snacks

    Cons

    As off site employees we felt removed from the "real" Tucows Communication was difficult when management was in another country

    Advice to Management

    Keep employee morale and communication high on the list Management team should talk to all levels of employees more often


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid-management in Toronto (Cuba)
    Current Employee - Mid-management in Toronto (Cuba)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than 5 years)

    Pros

    A lot of concern with having people in roles they're aligned with and a strong focus on corporate culture are great.

    Cons

    Few opportunities for career advancement.

    Advice to Management

    More opportunity for advancement within would reduce staff turnover.


  11. Helpful (1)

    Intense high pressure work environment with great people and good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tucows full-time (More than 3 years)

    Pros

    Small enough to be nimble. Large enough to make a difference and pays decently though could be better. Entrepreneurial spirit in the company. Good CEO.

    Cons

    Unrealistic growth goals, quarter to quarter thinking. High employee turnover.

    Advice to Management

    Treat your people better. Improve their pay.



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