Tutor.com Reviews

Updated August 19, 2015
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3.3
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Recommend to a friend
Approve of CEO
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Mandy Ginsberg
17 Ratings

Pros
  • Can work from home even while traveling (in 32 reviews)

  • You have a very flexible schedule (in 25 reviews)

Cons
  • the mentors are horrible, pay is low and you always receive negative comments but no positive (in 13 reviews)

  • I found that the hours available were just not adequate for this to be more than a part-time side job (in 9 reviews)

More Pros and Cons

125 Employee Reviews

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  1. tutor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tutor.com part-time

    Pros

    flexible time that I can both take care of my family and job

    Cons

    not perfect division of the subjects


  2. Fun Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours Reviewing study material Work from anywhere

    Cons

    Low hours throughout the year especially during the summer when school is out Impolite students

    Advice to Management

    Perhaps provide more hours per week for the tutor. Adding new subjects is always a plus


  3. math tutor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Math Tutor II in New York, NY
    Current Employee - Math Tutor II in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tutor.com (More than 3 years)

    Pros

    flexibility, service always available good salary

    Cons

    low availability , on summer work its almost null


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Online Math/Physics Tutor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Math Tutor in Dallas, TX
    Former Employee - Math Tutor in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tutor.com part-time (Less than a year)

    Pros

    -You make your own schedule -Tutor the subjects that you are qualified in. -Online tutoring allows location flexibility.

    Cons

    -The mentors overly scrutinize your technique (some student need to see more of the solutions steps and less questioning). -Mentors advised tutors to question the students, but many students find excessive questioning ineffective and irritating. - If you don't meet your mentor's expectations, you are not allowed to continue tutoring past the probationary period. -Low pay -Rude students -You must accept tutoring sessions 90% of the time you are available in order to be kept in good standing with Tutor.com -Specific computer requirements to run the online chalkboard.

    Advice to Management

    - Have mentors lay off the high scrutiny of the tutor's technique. - Look at what works best for the students based on their satisfaction and performance, not Tutor.com's idea of what is best for the students.


  6. Good part time gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor - English, College-Level Essay Writing, Career Help in Saint Paul, MN
    Current Employee - Tutor - English, College-Level Essay Writing, Career Help in Saint Paul, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than a year)

    Pros

    Setting your own schedule, flexible, it's okay to miss hours, fairly easy to get promoted

    Cons

    Less than typical pay for tutors, no real training (you have to know your stuff and then follow their rules), competition for hours is rough and there are very few available over the summer and around school breaks

    Advice to Management

    Continue to increase tutor wage and benefits; consider expanding to allow tutors to become employees instead of contractors


  7. Worked over the summer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You pretty much get to determine your own hours. Its really not difficult. Most of the people you end up tutoring are middle school kids so its easy.

    Cons

    Software was iffy. Pretty regularly got disconnected. Taking the tests to apply was annoying. The bonuses didn't seem worth it at all. Its obviously not a career.

    Advice to Management

    Differentiate between levels of study. Differentiate between organic chemistry and chemistry. I could tutor both but a lot of chemistry tutors couldn't.


  8. Helpful (3)

    Tutoring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tutor.com part-time (More than 3 years)

    Pros

    The hours are flexible, the students are wonderful, and the classroom is easy to use.

    Cons

    There are scheduling concerns. Some friends and I are at different levels with regard to tutoring. One day we decided to schedule at the same time, and each of the available hours were vastly different. We also noticed that administration will provide additional hours on the schedule when they have need, but otherwise it seems that they provide a certain number of hours on the grid, and for those who are fortunate enough to schedule, they are secured hours. For others, however, they are allowed to "float", which basically means that they are paid per student. It's understandable that there has to be some sort of tiered system, but it's hardly fair that those who float are not recompensed as well as they could be if they worked for a company such as Wyzant. Further, for those who schedule but are not fortunate to get a client, their pay, which should be commensurate with their level, is actually cut in half. For example, if I work at a rate of 12.13 an hour, but for a particular hour had no student with which to work, my actual pay for that hour is not 12.13, but is actually $6.07. A multi-million dollar company should be able to pay the employees the full hourly rate, regardless as to whether a student logs in for help or not.

    Advice to Management

    If you really consider your tutors to be the backbone of your organization, because without them there would be no Tutor.com, allowing more hours on the schedule for your valued employees would truly demonstrate care of the employees.


  9. Helpful (3)

    Very poor experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexibility to choose your own schedule. Look elsewhere like I did. InstaEDU pays twice as much and management is much better. More hours are available as well.

    Cons

    -Very low pay ($10/hr) InstaEDU pays twice as much -Every session is monitored and reports are written about each session and you are expected to respond to each one (and not get paid for it) -Common Core proponents (very likely). A concept can be overtly obvious to the student, and yet they will not be satisfied. -Very few hours available (not even part time) -The system is set up such that you waste as much time as possible with the students (in order to make more money of course). -Very awkward whiteboard (as if writing with the mouse is not already extremely tedious, the platform is grossly underdeveloped) -You'll feel like you've worked way to hard to earn even $50. Not worth the effort. Not even close.


  10. Pays tutors the least, costs customers the most

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor I
    Current Employee - Tutor I
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tutor.com part-time

    Pros

    can work from home, somewhat flexible hours, more work available than other sites.

    Cons

    Tutor.com charges their customers more and pays their tutors less than many of their competitors. They always ask tutors to log on because of high demand but do not offer any incentives (bonuses) to do so. In fact, now they've put a daily hours cap on tutors who work in places where the minimum wage is higher than what they would like to pay (and what they do pay many tutors) - although this is still less money than what many other sites pay all their tutors. Even when there is high demand and not enough tutors available to meet that demand, they will not lift that hours cap. That is, they would rather have customers wait ridiculous amounts of time (some students have told me up to 2 hours) than pay their tutors minimum wage. This is frustrating for both tutors and students. It's amazing they still get so much business, but that's the only reason I bother working here still. As you go on, mentors will require you to ask more and more irrelevant, time wasting questions and use more irrelevant, time wasting tactics in tutoring sessions. This is probably because they care more about the students buying more time than they do about using the time efficiently and learning as much as they can. The script you have to follow is so convoluted, patronizing, and inefficient that students will naturally be dissatisfied and give you low reviews. They have ridiculous time limitations which just annoy students and make it very difficult to give them the help they need. Their whole model is only going to drive students and tutors away.

    Advice to Management

    If you actually want supply to meet demand, let your tutors work during high demand times; though it seems as though you're unconcerned with student wait time or retention. When you constantly nit-pick (in mentor reviews) and try to find every possible excuse to suspend, fire, and restrict people, it doesn't make them feel like they want to work more (for example, during high-demand times) or like they're actually needed or valued.


  11. Helpful (3)

    Anonymous reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor in New York, NY
    Current Employee - Tutor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tutor.com part-time (More than 5 years)

    Pros

    flexible time when you can get it -- and work wherever there is internet condition (if you can get it)

    Cons

    Wondering if Tutor.com enjoys anonymous reviews as much as we do, since it does absolutely no good if we cannot match the review to the situation. An extremely low review of a 5-minute lesson holds as much weight as a stellar review of a two-hour difficult session where the student was pleased. What is "fair" about that? Other than it keeps the tutor from a bonus or a promotion.

    Advice to Management

    Improve the rating system; ill-informed students can wreck an average. Give mentors more latitude than canned responses. Warn tutors that most of the students have a really poor grasp of the English language. Program has really gone downhill in the past 18 months.



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