Twelve Hotels Reviews

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  1. High expectations but Little resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Atlanta, GA
    Former Employee - Front Desk in Atlanta, GA

    I worked at Twelve Hotels part-time

    Pros

    Great luxury boutique hotel - area is great - colleagues are cool

    Cons

    Very little support and motivation from management - no room to move up in the company

    Advice to Management

    Communication and motivation will help build the morale in all departments


  2. Helpful (1)

    Unsupported and unfulfilled.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Atlanta, GA
    Former Employee - Front Desk Agent in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Twelve Hotels full-time (More than a year)

    Pros

    The best reasons to work there is there always something happening. It's a hotel so in large part there are few dull moments. The people I worked with were generally great.

    Cons

    Very little support from management and corporate managers. No room to move up in the company. Petty tyrants abounded. High expectations with few resources.

    Advice to Management

    Have more people working on the front lines. Yes there is a need for a lean team, but better support and management of employees.


  3. front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Atlanta, GA
    Current Employee - Front Desk Agent in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Twelve Hotels part-time (More than a year)

    Pros

    nice people to work with

    Cons

    guests were unplesant and unorderly


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  5. Goes Stale after awhile

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Agent
    Current Employee - Guest Services Agent

    Pros

    Great luxury boutique hotel. You meet great people sometimes.

    Cons

    Management is bad at communicating.. Severely understaffed and under compensated. Promises have never been kept. Option to move up is nil to none.

    Advice to Management

    communicate!



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