Twist Image

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Twist Image Reviews

Updated July 13, 2014
Updated July 13, 2014
9 Reviews

2.3
9 Reviews
Rating Trends

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Mitch Joel
2 Ratings

Employee Reviews

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  1.  

    Great overall experience with some minor faults

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer  in  Montreal, QC (Canada)
    Current Employee - Web Developer in Montreal, QC (Canada)

    Pros

    - Great work environment and relaxed atmosphere.
    - Overall good work/life balance. Not a lot of pressure to do mass OT hours for the most part.
    - Cover costs for upgrading skills if necessary.

    Cons

    - Mandatory 9-5 work days.
    - Poor at returning in lieu time for excessive OT (Known of employees who've put in over 60 mandatory OT hours over a short period of time and returned between 1 to 2 days in lieu).
    - Difficult to get the proper hardware or software when needed.

    Advice to ManagementAdvice

    - Be more transparent with employees across the board.
    - Make sure they understand where they can move with the company and with realistic time frame.
    - Most importantly, need to be more flexible with employee hours and understand a better compensation when expecting them to work large amounts of OT to complete a project with unrealistic deadline.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Project but Bad Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    Pros

    They have good projects & good people

    Cons

    The management system and salaray are bad

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    I had Great Expectations, Low Return on Investment of My Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people who are destined to do great work...elsewhere. I had high hopes that I would be working on challenging and creative projects. What I got was mundane nonsense.

    Cons

    Low pay. They will work you to the bone but not compensate you accordingly. Those who leave do great work for better agencies and clients. If nothing else, Twist Image is a stepping stone. Also, I tried adding Mitch Joel on LinkedIn and he rejected my request. His own employee! My experience with Twist Image has been a rude awakening that I wish on no one.

    Advice to ManagementAdvice

    Get off your high horses. Pay us what we deserve. When people leave it's because of YOU. Do something about it and then you won't have such a high turnover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Oppressive chop-shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    Pros

    Agency experience you'll have when you move to a new agency.

    Cons

    Brutal turnover
    Micromanagement
    Politics
    Late hours
    Thankless
    Substandard creative execution / marketing

    Advice to ManagementAdvice

    Two of the owners = expendable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Disappointed, didn't meet expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative  in  Toronto, ON (Canada)
    Former Employee - Creative in Toronto, ON (Canada)

    Pros

    - The people on the ground (Toronto and Montreal) are great
    - Not too many management levels
    - Company attracts top talent

    Cons

    - Brought in with expectation to lead creative ideation, work on advertising campaigns and new technology. Instead, mostly working on designing Facebook posts and banner ads. No big ideas here.
    - Management expects staff to innovate and generate amazing work that brings in new clients, but this is not encouraged or reflected in the process
    - Partners often talk about new technology, but the internet hasn't been working properly for months
    - Agency touts great environment and modern workplace, yet the work is standard 9 to 5 and the office has had no furniture in meeting rooms for months
    - You are resourced to the brim with mundane work, regardless of seniority level
    - Mostly working on site refreshes, banner ads, little to no work on marketing or advertising ideas
    - Top talent in company leaves after they realize that nothing's going to change
    - Most work is very "safe" and designed by a committee - not a lot of emphasis on creative idea
    - Developers are never encouraged or pushed to deliver quality work. Budget dictates quality so final product is always defective. Nothing widely noted in industry was created or worked on here. Management always shuts down big ideas because they want to be "safe".

    Advice to ManagementAdvice

    Talk less about what the employees could be doing better and lead by example. Give developers and creatives freedom to explore new ideas and put their experience to practice. Sell big ideas to client, instead of just managing a client ask and counting peanuts. Let senior people be senior and don't make them do junior work because it's a waste of their time and your money.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great people, decent work, rather low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People are awesome at TI (especially in the Toronto office).

    Cons

    Don't expect a big raise.

    Recommends
    Positive Outlook
  8.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    A large company that is still run like a family.
    No corporate red tape.
    Direct access to the owners.
    Room to evolve vertically or horizontally.
    Smart people.
    Great clients list.
    Wide variety of project types.

    Cons

    Rapid growth has its challenges.
    Agency life can be stressful at times.
    Some clients are difficult to deal with.

    Advice to ManagementAdvice

    The management team should continue what they are doing. No company is perfect, but overall, they are doing a lot right to be this successful. They listen to the staff, at least those who speak to them. They reward hard work and don't have patience for those who slack.

    Recommends
  9. 2 people found this helpful  

    A good place to start...but you'll want to move on fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Web Developer  in  Montreal, QC (Canada)
    Current Employee - Senior Web Developer in Montreal, QC (Canada)

    Pros

    Good client list
    Pushes the new media and social media envelope
    Good atmosphere
    Nice location in Montreal
    Interesting projects
    Great team members
    Good place to start in the field of digital marketing
    Good place to start your professional development

    Cons

    unpaid overtime hours
    no possibility to bank the overtime hours
    Disorganized at times
    no opportunity for career advancement
    Salaries not up to industry standards
    Communication between the Toronto and Montreal offices is sometimes disconnected
    lacking in the recognition
    High turnover rate
    Lack of guidance
    very young project management team.

    Advice to ManagementAdvice

    Management should listen to their employees. Twist Image experienced rapid growth (now with 2 offices and 100+ employees) and it seems that the management is still running the place as if it was a small design box. They have very good talent and they should work harder to keep them. They also have allot of young talent that needs professional guidance and training. They don't seem to realize that if they would invest more in their employees, they would get a 10 folds return out of them.

  10. 2 people found this helpful  

    Lot's of growth, little upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    Great people
    Big name clients
    Big projects
    Bleeding edge work
    Lots of on-the-fly training (sink or swim)
    Great reputation
    Lots of varied intelligence to soak in

    Cons

    Long hours
    Little support
    Little appreciation
    No sense of stability or job security
    High turn over
    Not a lot of room for personal leadership

    Advice to ManagementAdvice

    Great at hiring amazing people, not so great at helping them grow within the company. So many talented people came and left, and the vast majority of them are now in more senior positions with better pay. It really is a situation where they bring in great talent and then make it almost impossible to want to say. Most find tremendous professional growth for a little while, but then can't move up or feel satisfied with the work, so their work starts to wane and it's only a matter of time before they leave one way or another.

    Recommends

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