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Twitter Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

4.3 162 reviews

95% Approve of the CEO

Twitter CEO Dick Costolo

Dick Costolo

(146 ratings)

80% of employees recommend this company to a friend

Review Highlights

Pros
  • Team meetings on the roof are the best, great teamwork and a lot of smart people (in 20 reviews)

  • a great food, you gain 20 pounds) (in 15 reviews)


Cons
  • We're growing super fast and there are some growing pains (in 9 reviews)

  • Distributed office can sometimes feel disconnected from the HQ in San Francisco (in 6 reviews)

More Highlights
162 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

    3 people found this helpful  

    Brilliant engineers, Poor management

    Engineering Manager (Current Employee) San Francisco, CA

    ProsYou'll be surrounded by smart engineers and exciting technical challenges. Excellent culture even though it is pretentious. The location, office, and free food are great.

    ConsCareer advancement opportunities are not awarded fairly. Promotions are not a significant increase in compensation.

    Compensation is below market rates. There are no bonuses or 401k matching.

    Being a manager sucks. Senior management has acknowledged this and is investing in its managers more.

    Advice to Senior ManagementMake career advancement opportunities fair and detached from the frequent reorgs and the opportunism that follows them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    3 people found this helpful  

    Just okay

    Anonymous Employee (Former Employee)

    ProsGreat office, great location, great food, smart people.

    ConsComplete thrashing on priorities, empire-building, doesn't have good handle on metrics.

    Advice to Senior ManagementReally think about what has the most impact. Then, focus and deliver.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Disapproves of CEO

    20 people found this helpful  

    Meh.

    Anonymous Employee (Former Employee)

    ProsThere are two pluses to working at Twitter that I think no one would disagree with: 1) the free food is delicious. Lance, in the SF office, is a magician and cooks up great stuff. Really, the whole facilities team is great and they don't get enough credit from senior management on how great a job they are doing 2) it's pretty fun working at a company with such pop culture relevance. Going home at night and seeing something on the news about what happened on Twitter today - that's fun. You'll also see an occasional famous person wandering around the SF office.

    ConsThey've gone from a mission-driven company, back when Jack was present in the building, to an ad-driven business. It's less about Twitter being a force for good, or changing the way we communicate, and more about ad revenue and users who can drive up ad revenue. All the news that is deemed exciting is about things like partnerships with obscure ad tech companies that will somehow garner the company more ad revenue or eyeballs on ads. Beyond that somewhat depressing purpose shift internally, there are a few things for candidates to be mindful of:

    1) There is a high saturation of ex-Googlers at Twitter. Apologies if you are one of them. These well-meaning people come from a place where they had heated toilet seats, for starters. What they're use to translates into a fairly large entitlement mentality and a relatively singular way of thinking.
    2) The egos are through the roof in the R&D leadership ranks. The Product and Eng orgs are currently led by alpha ex-Googlers. Conversations with them usually go like this: "I can't possibly be wrong so whatever you're saying better align to what I'm saying." This, and #1, may be impacting innovation in a negative way. On that note....
    3) Arguably, the hackweeks are smoke and mirrors. All the great ideas that come from this (very fun, now less frequent) event go immediately in the filing cabinet, with an occasional exception.
    4) The leadership churn at the top is out of control. One hypothesis: as soon as you do well and get within the upper ring, you're now seen by the eye of sauron. If you are a contrarian or the differing voice in the room, you will wither under the intensity of sauron's gaze and either be pushed aside or find yourself outside. Ponder the causation of this, ponder the role the CEO plays, ponder how narcissism correlates to all that, and you might be nearing an understanding of what's happening here.
    5) "Editing teams" - it's hard to believe this was a mantra that actually came out of someone's mouth. Just stating the obvious here: a focus on firing people, as a means to a company being successful, is reprehensible. I'm hopeful this ill-advised philosophy has been dropped.

    Advice to Senior ManagementFoster more diversity in hiring and in the leadership ranks. A female leader (VP level) in the R&D org would be a good start.

    No, I would not recommend this company to a friend

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    • Culture & Values
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    5 people found this helpful  

    Nice work if you can get it

    Software Engineer (Current Employee) San Francisco, CA

    ProsFast-paced, growing company. Lots of responsibility to be had early in your career. Smart people who'll help you learn and grow.

    ConsNeed to be self-motivated, resourceful to succeed. If something's broken, don't expect someone else will necessarily fix it. Step up and make it better.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    The best company I've ever worked for.

    Operations Engineer (Current Employee) San Francisco, CA

    ProsSmart, talented people.
    Management chain who share your values and back you up.
    Company that values social good as well as turning a profit.
    Great working environment.

    ConsVery little to complain about.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Awesome!

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsGreat people, great office, fun product.

    ConsRapid growth, some people don't understand the product.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Pros & cons abut Twitter

    Account Executive (Current Employee) San Francisco, CA

    ProsSenior management is great. Open dialogue & they care about employees, which speaks to following through on their internal values.

    ConsLOTS of politics; culture is nothing unique to internet/tech space. Expect to work 6 days/week, real-time platform means dealing with issues whether you're on vacation or watching a game at home on Sunday.

    Advice to Senior ManagementSenior management is great at practicing what they preach - thumbs up for CEO Costollo. Work/life balance should be more than having an open beer policy; it should focus on ensuring employees can turn off their computers w/o getting text messages & frantic calls from middle-management.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    1 person found this helpful  

    Moving fast, growing fast

    Anonymous Employee (Current Employee) San Francisco, CA

    Pros-The senior leadership are very open and communicate very well to all employees. Whether it's from email, internal quora-like forum, or the every-other-week all hands meeting.
    -The people who work here are all highly intelligent and really want to make Twitter grow.
    -As they have grown and went through some growing pains, there are more processes and structure on how things are done. A good thing.
    -Experimentation is valued
    - things are changing every month
    - great learning system. lots of classes on all technical and soft topics, and people are welcome to signup even if not directly related to your work.
    -onboarding/orientation process great and will be tailored to your job function.
    -standard silicon valley tech benefits and more.

    Cons- headcount growing very quickly. Due to this, lots more middle management. Although the org chart is still flatter than at other companies.
    - For those coming from other companies or new-grads, one may feel that there are a lot of meetings. That being said, most of the meetings tend to be pretty efficient and timely...because people may have to go to another meeting
    -since the IPO and ensuing employee stock lockup expiration, people from all levels of the company are leaving.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Addenda to an earlier review

    SRE (Former Employee) San Francisco, CA

    ProsI have nothing to add from my previous comments, but this requires twenty words, so I need to add them.

    ConsWorking in SRE has some serious issues. There is an embedded approach -- so one gets one's work assignments and performance assessments from an engineering organization, but promotion/compensation decisions are made by SRE management. It depends on how engaged the SRE management is with the SRE, and some SRE managers are extremely disengaged, or are willing to accept the word of the engineering manager. The engineering manager does not have any incentive to promote the work of the SRE, particularly when the work is a joint project with engineering. Similarly, engineering managers will be more focused on the work of their direct reports, and rightly so.

    This makes the entire SRE employee review process capricious. Strong SREs are more readily lost through bad management, and SRE reviews (conducted entirely within SRE management structure) are more prone to second hand information and favoritism.

    Advice to Senior ManagementReverse this structure. If SREs are to be embedded, make their performance evaluations the responsibility of the engineering managers, and make the SRE management consultants to that process, providing expertise in SRE training and skills.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Best place to work in the city

    QA Engineer (Current Employee) San Francisco, CA

    ProsFood, culture, manager, team-- work life is simple. Very supportive and have lot of co ordination.

    They serve excellent food all the time .

    ConsPeople from south bay, its bad and long to travel

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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