Twitter Reviews

Updated July 1, 2015
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263 Employee Reviews

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  1. Helpful (8)

    Great company - Many weak teams

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Software Engineer in San Francisco, CA
    Former Employee - Staff Software Engineer in San Francisco, CA

    I worked at Twitter full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Good senior management. They strive to be honest and transparent.
    - Good open culture. Many forums to express opinions (especially the internal Q&A tool) and regular "tea-time" allhands meetings
    - Actually a pretty decent engineering org (despite having several engineers who are mediocre). The company has invested very well in building a good engineering muscle and there are still some very topnotch people doing awesome work.
    - Good perks! - Great office, outstanding lunch (except Google and Facebook, NO other company's lunch even comes close to to what Twitter offers. )

    Cons

    - Many strong engineers are leaving. Many teams are just staffed with overwhelming number of mediocre talent.
    - Some teams have mediocre people from engineers all the way to directors! (Managers and Directors tend to be politically inclined in such teams)
    - Backend/infrastructure orgs are a mess. Product orgs are an EVEN bigger mess!. The only org that seem to have their act together is the Revenue (ads) engineering org.

    Advice to Management

    Be aggressive in letting people go. You have 1800 engineers but the output isn't 1800 engineer's worth. You can probably do the job with 1000 engineers!


  2. Helpful (1)

    Fast Growing Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Twitter full-time

    Pros

    * People are generally nice
    * Free food and booze
    * Great office location

    Cons

    * Product direction isn't as clear as it needs to be
    * Unsolved problems that are fundamental to future of company

    Advice to Management

    Figure out how to make Twitter essential to the average person


  3. Helpful (4)

    Ethically driven. Lots of great people trying to do the right thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Twitter full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pros:
    - The company feels very ethically driven. There are a lot of good people who want to do the right thing, even when it may be challenging.
    - It's an exciting, fast-paced environment and the projects you work on can impact the experiences of millions of people.
    - The building and actual office-space are beautiful and the perks are solid (free meals, health insurance, employee stock purchasing plan, discounts to local businesses, etc).

    Cons

    Cons:
    - Internal politics can difficult to navigate and it makes cross-team collaboration more stressful and challenging than necessary.
    - Compensation is lower than competitors and there is no annual company bonus (important to know when negotiating an offer).
    - Leveling is confusing (someone with 2-3 years of experience may be the same level and/or have the same title as someone with 10+) and there's little insight into salary ranges within the levels.
    - Career path options for senior individual contributors is limited.


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  5. Helpful (3)

    working at TWTR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in San Francisco, CA
    Former Employee - Recruiter in San Francisco, CA

    I worked at Twitter full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great activities and food at office

    Cons

    not much career development for existing employment. Don't advance existing employees to management position.

    Advice to Management

    Need better opportunities for training and advancement for existing employees to advance instead of hiring from outside the company


  6. Helpful (31)

    An organization in chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA

    I worked at Twitter full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Great food (every day it's something new and awesome)
    - Good benefits
    - Inside of the office is amazing
    - Fitness classes daily
    - Exclusive promotions to employees (movie premiers, discounts on clothing and services, etc)
    - Good opportunities to take classes and learn new things
    - A very modern technology stack

    Cons

    - Excessive office politics (every company has it, but Twitter seems to be in a class in of itself)
    - Executive churn creates chaos in the organization (new VP every 3 - 9 months)
    - Quarterly reorgs
    - No long term roadmap makes everyone obsessed with short-term goals
    - Lack of coordination between divisions and teams
    - Inability to execute and deliver
    - Irrational behaviour (promoting someone and then firing them four weeks later)
    - Twitter engineering, because of paralysis, can only deliver the most minor of features; most major new products and features are coming from acquisitions

    Chaos sums up my experience at Twitter. Because of reorgs, I averaged 4 different managers a year. I witnessed multiple talented employees explicitly avoid a promotion because of the vastly increased danger it put their careers at Twitter in (hence, the extremely short-lived VPs). Because of the generous equity grants pre-IPO, they elect to keep their head down in obscure areas and vest, rather than apply themselves and be at risk. Ultimately, though, many of these employees get fed up and resign (even though they are leaving hundreds of thousands or millions of dollar in unvested equity). Twitter is bleeding its best talent.

    The fear makes the organization extremely top-down and risk averse. No one wants to propose something novel only to fail and be shown the door. There is no management cover. All the way up the chain, managers will attempt to shift the blame to those below them.

    Advice to Management

    Exit the death spiral. Make a plan and stick to it. Stop firing VPs because they can't turn around an organization in 90 days. Fear isn't a motivator. Stop the bleed.


  7. Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Twitter full-time (More than a year)

    Pros

    Great brand and resource to create opportunity

    Cons

    constant change and management is not confident in plan

    Advice to Management

    Create better structure


  8. Helpful (19)

    Too slow to remove bad managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Twitter full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to be creative and collaborate with smart, resourceful people. Learn as much as you want about any area of the tech stack.

    Cons

    Negative, inexperienced managers and directors hurts morale. Good people leave out of frustration.

    Chaotic interview process is really unfair to interviewing candidates. I was often thrown into an interview panel with only a ten minutes notice and no resume to reference and often no idea which role the candidate was interviewing for.

    Advice to Management

    Create safe, anonymous way for employees to provide feedback about management. Don't let the exit interview with HR be the only way to provide employees a voice.


  9. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Twitter full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Overall, good, nice people. Even the CEO was approachable during my time there. A company you will be proud representing. Great perks.

    Cons

    Strategies pivot quite often. You need to be nimble and open minded. Don't always tell you what you need to hear in the performance cycle. Pivoting can also mean the leadership staff turns over more often than you would like, which leads to even more pivoting and new strategies.

    Advice to Management

    Commit to your leadership staff a bit more. Having more stability there will bring also stability to the company strategies and ultimately to your employees.


  10. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Twitter

    Recommends
    Recommends

    Pros

    Working with extremely smart and intelligent people who love their job. Good food. Lots of opportunities to socialize.

    Cons

    A bad change management. Does PR has to be the worst department everywhere?


  11. Helpful (1)

    Engaging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA

    I have been working at Twitter full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Working with smart people who are trying to build something great
    - Collaborative atmosphere where engineers have real value in decisions that are made
    - Constantly trying to improve

    Cons

    - Staffing levels are not where they need to be in order to build what we're trying to build.
    - Feel like we're missing out on a lot by not being at HQ.



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