Twitter

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Twitter Reviews

Updated December 11, 2014
Updated December 11, 2014
199 Reviews
4.1
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Twitter CEO Dick Costolo
Dick Costolo
180 Ratings

Review Highlights

Pros
  • Team meetings on the roof are the best, great teamwork and a lot of smart people (in 24 reviews)

  • There are lots of smart people, interesting things to work on, and great food (in 17 reviews)


Cons
  • Still some growing pains despite the size of the company (in 14 reviews)

  • Distributed office can sometimes feel disconnected from the HQ in San Francisco (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Having a great time @Twitter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Twitter full-time (less than an year)

    Pros

    - Really smart people and tons of challenging projects.
    - Feel energized to go to work in the morning - since my work can have a big impact on the world.
    - Really good compensation/benefits.
    - Tons of learning opportunities in Engineering.

    Cons

    Since Twitter is now expanding really fast, there are some growing pains like any other company would face. There have been some reorganizations towards that end, but everyone here is fully committed to ensuring the long-term success of Twitter.

    Advice to ManagementAdvice

    The senior management is doing a great job - ensuring that the company provides a great platform to its users. I have to say - keep up the great work !

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Great company overall, but recent churn is disturbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Twitter

    Pros

    Great company to work for. Perks are amazing. Challenging work. Smart people. It's a well oiled machine for a company of its size and has been working to address the *systematic* internal issues (eg developer productivity). Overall it's hard to beat.

    Cons

    The company has been bleeding culture as the old timers leave and the hiring process is slanted towards what have been described fairly accurately as "worker bees from Google." In general, I saw my newer coworkers were smarter but less fun than the older ones.

    Recently there has been a lot of turnover at the company in what is basically a systematic sweeping of house as they look for people internally who aren't up to par. This is concerning even for those above this bar, although I can understand that it may make the company stronger long-term.

    Not enough upward mobility. Promotion/feedback process can be gamed.

    Advice to ManagementAdvice

    Recognize that passion and personality matter.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    bad culture, bad engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Twitter full-time (less than an year)

    Pros

    okay perks, good salary, some interesting work

    Cons

    leadership is bad. culture is very weird - I was in one of the hardest working teams, but on average people worked 40 hours a week and a great deal of that was spent not actually working. very easy to see why the company is struggling to increase profits because under-achieving people are paid high salaries to barely work. the engineers are not smart (I do not understand why so many people say their bar is high) and not all that fun to work with.

    Advice to ManagementAdvice

    do not hand down solutions to engineers. let them engineer. figure out your plan and stick to it. don't let personal problems (or your over-inflated ego) push good employees out of the company (that one is directed at Costolo).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Pressure, Pressure and Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter full-time

    Pros

    Perks obvioulsy (now I know why they have so many perks.. may be just to lure the best of industry talents and squeeze from them as much as possible), brand name, unlimited PTOs, lots of potential to learn.

    Cons

    The entire company is trying to double up profits year on year and so the pressure, really trickles down from top to bottom, You will regret for having joined this place, if only your team is being newly set-up be it regionally or centrally and your manager is relatively new. "Can we rush this out?" was the most frequent phase that I've heard in the organization! Honestly too much work load gives you no space for creativity and all that you try doing is to meet crazy deadlines! I've done much better work in other places and definitely not in Twitter!

    Advice to ManagementAdvice

    Appreciate work-life balance, appreciate women in specific and please give people their personal time after office hours and during weekends! Hire people managers who would suit a start-up like environment that has lots of uncertainties.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 17 people found this helpful  

    Women beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in San Francisco, CA
    Former Employee - Engineer in San Francisco, CA

    I worked at Twitter full-time (more than an year)

    Pros

    The perks are amazing including the food, unlimited PTO, medical/dental/vision, gym reimbursement, celebrity visits, and overall compensation package. Unfortunately these perks make for a glossy exterior trying to compensate for the rotting core.

    Cons

    Work life balance is frowned upon. If you're not in the office late into the evening and answering emails on the weekend you're not working hard enough.

    Good luck trying to focus in one of the worst open floor plan offices I have ever worked in. Row after row of bench style desks where stretching your arms might mean an awkward apology to the coworkers sitting on either side of you less than 3 feet away. They typically cram 50-100 people in a given area with no barriers, not even half walls, so you spend the majority of your working day trying to drown out the distractions.

    Management is unprofessional and frequently in a position just one level higher than they should be. There is no coherent vision for the company except ignore what's best for the users if it means money can be made.

    Finally, there's a reason why Twitter reported the worst representation of women in technical roles (90% male, 10% female). This place is a brogrammer haven. As a woman your faced with a culture that screams petulant college bro from the first day you walk through the doors. Women are frequently given work of lesser importance, have their ideas attributed their male colleagues, are passed up for promotions, and generally made to feel unwelcome. To top it off the women's organizations within Twitter carry no real weight at the company. They are open to all employees so women don't have a safe place to talk about the serious issues facing them without it being made into some kind of joke by male engineers or used against them later.

    Advice to ManagementAdvice

    Stop driving out the talented managers you have and promoting the incompetent ones left behind. Also actions speak louder than words, you need to do something substantive if you want to keep the diminishing pool of technical women you have let alone attract new ones.

    Doesn't Recommend
    Disapproves of CEO
  7. 3 people found this helpful  

    great people but something is off with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Twitter full-time (more than an year)

    Pros

    Great peers and there are many perks around the office such as free meals and famous people stopping by for talks.

    Cons

    The management seems off, I guess they are running trying to fix a lagging user retention by doing whatever they can.

    Advice to ManagementAdvice

    Although they talk about training and hack week, this was hard to get and frowned on by management. Training is not supported by management.

    Neutral Outlook
    No opinion of CEO
  8. 10 people found this helpful  

    a lot of re-orgs, a destroyed company culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter full-time (more than an year)

    Pros

    There are a lot of great people in the company. People used to think about the company and the product. Lately this changed a lot. These days it is more important to play politics. People care about the product less. Instead, they care about their team and personal future career.

    Cons

    People are constantly scared to get fired, no long term plans etc. Many teams don't even know what will happen in next quarter. Currently, it is full of chaos. It was clearly not the case a year ago. Politics play a lot of role these days in many decisions. a lot of power games. We used to constantly think about the company and always used the word "we". These days it is always "they" for other teams or "us" for your team.

    Advice to ManagementAdvice

    Please decide what to do soon and let people focus on their work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    software engineer intern at Twitter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Twitter as an intern (less than an year)

    Pros

    talented people, good food, nice work environment

    Cons

    San Francisco is too crowded and not so easy for life (not safe)

    Recommends
    Positive Outlook
    Approves of CEO
  10. 10 people found this helpful  

    Middle management crapshoot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Twitter full-time (more than an year)

    Pros

    The food's decent (although the snacks aren't really that good). People at the base level are decent and sharp. Fair number of celebrity visits, although it trends heavily towards entertainment celebrities and invites and access are controlled by a pretty tight clique.

    Cons

    All open plan, all the time. Office environment is rows of long tables, of which you get 2/3 a table and a small rolling cabinet. There is no privacy unless you reserve a conference room. Projects fight for spaces away from heavily trafficked corridors and people fight within projects for seats next to windows and away from corridors. Great if you like that layout style, but no consideration if you don't.

    Middle management is like playing Russian roulette. Read the low rated reviews, and you'll see bad middle management is the most common complaint. And since it's policy that no manager have more than 10 direct reports, there's a lot of middle managers. I've had the misfortune to have several managers here who were among the worst I've ever had.

    If you get a bad manager, you need to tough it out (and brown nose) while discreetly arranging to transfer projects. Neither the next level of management nor HR pays any attention to complaints about managers (save perhaps for diversity related issues). Saying, and giving examples of how, a manager doesn't know what they're doing is ignored. If a manager takes a dislike to you, unless you're truly irreplaceable, you're in trouble; they've even fired people just days before the vesting cliff who seemed to be doing a good job.

    While CEO Costello seems a nice enough guy, it's unclear if he's really up to being CEO. There's been a huge amount of turnover at the upper levels, possibly indicating a hiring problem, and the company as a whole, while not completely directionless and drifting, doesn't really have a strong sense of where it's going or how to approach its problems. And there's a definite disconnect between Twitter's supposed culture and values and how a not insignificant amount of middle management acts. Hackweeks, which have been reduced, result in many potentially useful prototypes that then never get followed up on.

    Advice to ManagementAdvice

    Actually listen to complaints about middle managers. This includes an overhaul of how HR approaches it. Figure out directions for the company and focus on them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Amazing people, rapidly growing product, fulfilling work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quantitative Analyst in San Francisco, CA
    Former Employee - Quantitative Analyst in San Francisco, CA

    I worked at Twitter full-time (more than an year)

    Pros

    - Strong growth provided momentum
    - Your work impacts hundreds of millions of users
    - Work along side brilliant people

    Cons

    - Too many layers of management
    - Questionable high level strategy

    Recommends
    Positive Outlook
    Approves of CEO

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