Twitter Reviews

Updated September 27, 2014
Updated September 27, 2014
181 Reviews
4.4
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Twitter CEO Dick Costolo
Dick Costolo
164 Ratings

Review Highlights

Pros
  • Team meetings on the roof are the best, great teamwork and a lot of smart people (in 22 reviews)

  • There are lots of smart people, interesting things to work on, and great food (in 18 reviews)


Cons
  • Still some growing pains despite the size of the company (in 13 reviews)

  • Distributed office can sometimes feel disconnected from the HQ in San Francisco (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Mostly good with pockets of chaos and bad apples

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Twitter full-time

    Pros

    Nice central location in SF great if you live in the city.

    Cons

    Residual chaos from the early days (Ev and Jack management). Some really terrible bad apples still in the company.

    Advice to ManagementAdvice

    Junior / mid-level folks are being lost in the shuffle. Increasing dissatisfaction.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter

    Pros

    Great facility.
    Good leadership.
    Constant innovation.

    They recently opened up a few new floors meaning we have a lot more space for each desk.

    Cons

    The headquarters is situated in not the best area so if you are leaving late you may want to get an escort from twitter security to the Muni station if you don't drive.

  3.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Twitter full-time for more than a year

    Pros

    Amazing company, strong leadership, great career opportunities, ability to make an impact.

    Cons

    Pace within high growth environment can be challenging to manage.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great culture, exciting product, smartest people in the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Twitter full-time for more than a year

    Pros

    Great culture - people are very smart and willing to help. Everyone is friendly.
    Talent - Working alongside the best is the business is exciting and helps everyone grow as a result
    Product - Exciting product developments are getting clients very excited

    Cons

    Hard to stand out

    Advice to ManagementAdvice

    Keep it up and as we grow make sure we are growing in the right ways and with the right people.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great People to Work with in a Chaotic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Twitter full-time

    Pros

    - Working with smart and knowledge people every single second
    - Having famous people come into the office on a weekly appearance (athletes, movie stars, singers)
    - Working with individuals that want to make a difference

    Cons

    - Reorganizations to most departments if not monthly then bimonthly
    - Things are very much subjective such as promotions rather metric/benchmark base
    - People get very frustrated/upset in all departments (engineering, HR, sales etc.) because things are chaotic and seem at most times redundant/no one knows what is going on

    Advice to ManagementAdvice

    Twitter needs to start investing in people within the company that have leadership skills. Twitter continues to proud itself of being a "start up" environment and while it is good to have that atmosphere the company needs to mature quickly and start making processes more streamline since right now is seems like people are running in circles. While Twitter was a great company to work for I do believe that a public traded company needs to have more visibility to their employees (and I'm not meaning Tea Time but in regards to team/org).

    Doesn't Recommend
    Approves of CEO
  7.  

    software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter full-time

    Pros

    good pace, passion, and growth

    Cons

    long commute from south bay to the city

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Very rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter full-time for less than a year

    Pros

    The company stimulates you to be very proactive in defining the problems and the solutions. It takes to be a leader on everything you do.

    The culture is very strong and people really stand for the values.

    Cons

    Still needs to improve in term of processes and tools, but that's the point of the Pros above!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 8 people found this helpful  

    HR is invisible; managers aren't there to help you grow in any meaningful way and sometimes they hurt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Twitter full-time for more than a year

    Pros

    Food, working with many very qualified and mostly ego-less engineers who really care about what they are doing, running a service that people care about, plenty to learn

    Cons

    Your happiness or sadness will depend almost entirely on whether the manager who owns you wants you to be happy or sad, whether they want you to stay or don't care if you disappear tomorrow. There is no obvious way to correct things if you are identified as a "problem". Every team has a completely different style, which accounts for the giddy reviews found elsewhere in this section. The hiring rally in 2013 made it much easier to dispose of people rather than solving problems so they could stay.

    Advice to ManagementAdvice

    DickC is completely legit and has everyone's near-complete trust. Below him are multiple layers of managers who translate his clear directives into unclear directions for unclear reasons. There are also some good managers but they are outnumbered. They said this wouldn't happen to us. It happened. It got worse after the IPO.

    Dick: your team is over-managing the brand. The company will be better off when it can roll with the punches rather than trying to control every utterance that originates inside or outside. There's more life to this company than the stone-faced official word lets anyone know, and that's a shame. The "more layers of managers than Apple" at a fraction of the size is also a shame. Your middle tiers of managers are the company's biggest handicap and always have been since you started dumping them into the structure by the truckload.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent people, benefits, perks, salaries. CEO inspires.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Manager
    Current Employee - Engineering Manager

    I have been working at Twitter full-time for more than a year

    Pros

    People - smart, available, collaboration
    Perks - coffee, food, beer and wine
    Benefits
    Salary
    Great leadership
    Open communication
    Inspiring CEO

    Cons

    Still some growing pains despite the size of the company.
    Internal transfer process is messy.
    More diversity needed.
    Work/life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I love it here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  San Francisco, CA
    Current Employee - Intern in San Francisco, CA

    I have been working at Twitter as an intern for less than a year

    Pros

    - Great culture
    - Fun environment
    - Challenging workload

    Cons

    - Great pay and company values
    - Hard to get ahold of senior management

    Recommends
    Positive Outlook
    Approves of CEO

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