Twitter Reviews

Updated September 2, 2015
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308 Employee Reviews

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  1. Helpful (7)

    No trust, no respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Good food, plenty of resources, still plenty of smart people who are a pleasure to work with.

    Cons

    There is a very narrow view of what is important in an engineer. This feeds the diversity problem as well, but the problem day to day is that managers and the company as a whole do not respect or reward all of the other talents that the great people working there bring to their jobs. They are just constantly criticized for not matching some idealized model of the "perfect engineer". From doing "feedback" for other organizations I know they have a similar process, where it's more about tearing people down than celebrating their contributions. People are leaving every day, and it's not because their stock vested. People who are happy with what they do and feel appreciated do not not leave, people leave when they are unhappy. The entire atmosphere is one of unhappiness, stress, criticism and weekly "disappearances."

    Advice to Management

    Learn that "fair" means appreciating individual talents, not measuring everyone's height and telling those who are not 6' tall to grow, then claiming you're "fair" because you're using the same measurement on everyone.


  2. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Awesome culture. People are great. Perks are world-class. Super smart team. Leadership is very transparent and for the most part, fair. Purpose of company is wonderful, makes you feel good about what you're doing, who you are representing. Revenue team is stellar, with terrific leadership at the top.

    Cons

    Hyper growth mode, resulting in some confusion and communication issues. Some entitlement issues across the board. And a bit of favoritism when it comes to allocation of equity and rewards.

    Advice to Management

    Please make sure to keep the same open, transparent and fun atmosphere that Costolo established in his tenure as CEO.

    Twitter Response

    Jul 23, 2015 – Human Resources

    Thanks for your comments and suggestions. We're reading all reviews and appreciate your feedback. We'll share your thoughts with our executives as well.


  3. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook

    I have been working at Twitter full-time (More than a year)

    Pros

    Great culture High profile clients, big PLCs, world famous brands Smart team/ great people Good benefits

    Cons

    Sometimes lack of clear path to progress Basic pay can be quite low Lots of turnover of staff


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  5. Great place to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in New York, NY
    Current Employee - Recruiter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flat organization, transparent communication, smart people, motivated people, ability to make an impact, fun people

    Cons

    Growing pains - standard changes as we mature and move from a start up to one of the largest players on the net.

    Advice to Management

    Keep driving things like you are.


  6. Happiest I've ever been

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been working at Twitter for 3 months now and I can tell you it's the best company I've worked for in my ten year sales career. The people are great, the product has changed the world and the work/life balance is very fair.

    Cons

    Mission is a little confusing. Teams/offices work in their own little bubbles and need to cross pollinate more. Need to retain quality people.

    Advice to Management

    You have a huge opportunity on your hands and a group of people that are more than capable to deliver on whatever goals you outline.

    Twitter Response

    Jul 15, 2015 – Human Resources

    Thanks for your comments and suggestions. We're reading all reviews and appreciate your feedback. We'll share your thoughts with our executives as well.


  7. Forward thinking and honorable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (Less than a year)

    Pros

    1. Average intelligence of co-workers tend to be above the 75th percentile 2. People tend to prefer doing the right things to doing the things right 3. There is a sense of belief that everyone is doing all they can to make an impact to the business

    Cons

    Sales teams can be overly territorial in nature, leading to unintended competition and "turf war" which can be unhealthy

    Advice to Management

    Maintain the spirit of openness in communication and continue executing on our goals while keeping to the core values that make every employee proud to be a Tweep

    Twitter Response

    Jul 15, 2015 – Human Resources

    We appreciate this feedback – and we hear you! Like you, we care deeply about maintaining Twitter’s culture.


  8. Twitter review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Specialist in San Francisco, CA
    Current Employee - Policy Specialist in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Perks, Benefits, Flexible hours, Friendly staff. Very casual environment but people want you to succeed. Meetings are short and you have to be on point and direct. People seek feedback and want your feedback. The benefits are similar to other tech companies and comparable. And of course, the food is amazing.

    Cons

    Not understanding of growth Transparency on career development Leveling within the department is skewed and unfair

    Advice to Management

    I think management is great here and gets good training, at least in San Francisco. However, we are unclear in my department about how leveling works and growth. While the company thrives on being open and transparent, non-engineers still struggle to figure out growth.


  9. Helpful (1)

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time

    Pros

    What I love about Twitter is that everyone working at Twitter believes in the power of Twitter and the vision of the company. Twitter is making an impact on the world - and the employees are motivated to work hard to help the company grow. The work is interesting and constantly changing. The culture is vibrant and always full of excitement. There is a sense of community here that is unlike any other company - very supportive. Also, fun Friday happy hours! Breakfast, lunch, and dinner is provided - and the food is incredible. My personal favorite is the new smoothie/juice bar. You can work off the extra calories at the cross fit gym or yoga studio, or the SF fitness right by the office.

    Cons

    The company is continuously growing, so it's easy to start to feel like it's difficult to stand out here. It's on you to branch out to meet people outside your team.

    Advice to Management

    Continue to push your teams to push the boundaries and take risks. The culture here is incredible, try to maintain it as the company continues to grow.

    Twitter Response

    Jul 7, 2015 – Human Resources

    Very helpful comments – thank you!


  10. Helpful (13)

    Joined with hope, left with utter disappointment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Twitter full-time (More than a year)

    Pros

    - Good food. - Still have a lot of potential if they can right the wrongs and truly put the right person in charge.

    Cons

    - Chaotic management and product roadmap. - Mediocre middle managers who know little about the technical aspects of the team or the projects. Due to constant reorganizations, a lot of the managers are assigned to teams or projects that they have no technical expertise in. - Lack of product vision. Suffer from extreme short-sightedness to boost MAU and revenue number to satisfies Wall St.. Lurching from crisis to crisis and stuck in a vicious cycle. - Over-reliance on AB testing to determine which features to launch, sometimes in the expense of user experience. Features launches are delayed due to unfavorable DDG results on certain metrics even when the features are clear improvement for customer experience. - People are leaving in flocks. Lots of people who joined before IPO, who are truly passionate about what they do and passionate about the company, left because they do not see the company appreciates their contribution and the management in the company have the trust in them.

    Advice to Management

    - Build a product team that's truly bold, innovate and brave enough to develop game changing features. Stop relying 100% on DDGs and minor improvements. - Assign the right managers to projects. Hire, and retain, senior and experienced people who have the technical knowledge to lead a project. Stop the constant reorganization. Let the teams grow organically. - User first! Twitter is a consumer facing company. Think about features that would make them love the product and keeps coming back, not features that would satisfy Wall St.'s next earning expectation.

    Twitter Response

    Jul 1, 2015 – Human Resources

    Thank you for your candid feedback. It really helps us to improve the overall employee experience at Twitter. Your comments will be shared with our leadership team (in an anonymous report) to ... More


  11. Sr. Technical Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Recruiter in San Francisco, CA
    Current Employee - Senior Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Culture, People, Brand, Product are amazing

    Cons

    Attrition has been higher recently

    Twitter Response

    Jul 1, 2015 – Human Resources

    Thanks so much for your review!



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