Tyco Reviews

Updated July 7, 2015
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2.6
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Recommend to a friend
Approve of CEO
Tyco CEO George R. Oliver
George R. Oliver
88 Ratings

Pros
  • The work/life balance is probably the best attribute to this company (in 16 reviews)

  • A very diversified company with some great benefits (in 18 reviews)

Cons
  • A company that promotes work life balance but does not grant it to you (in 11 reviews)

  • Upper management is constantly breathing down employees necks (in 21 reviews)

More Pros and Cons

488 Employee Reviews

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  1. Worked in TYCO Maintenance division in Abu Dhabi, UAE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Engineer in Abu Dhabi (United Arab Emirates)
    Current Employee - Maintenance Engineer in Abu Dhabi (United Arab Emirates)

    I have been working at Tyco

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working hours is good.
    Flexibility to change site.

    Cons

    Lots of dirty politics
    Managers are not technically qualified and also educational Wise because of this for their existence they do dirty politics.
    No management reviews are done for lower division.

    Advice to Management

    Never blindly believe maintenance Manager lots wrong feedback given to management and false promise to employee who resigns from their post


  2. Helpful (2)

    If you're looking for competitive salary, look elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Cranston, RI
    Former Employee - Engineering in Cranston, RI

    I worked at Tyco full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great working environment, people are fabulous. If you don't care about the money,
    the environment is great. It was a nice place to work, but slim chance of any forward
    movement...they don't like to promote from within

    Cons

    Salary is thousands less than same positions in other companies in the state

    Advice to Management

    Be more personable with your subordinates


  3. Helpful (3)

    Tyco/SimplexGrinnell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tyco full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay and benefits at the field level not bad compared to industry standards, but nothing to rave about. Fairly decent training available on Simplex equipment, but very difficult to get the training approved.

    Cons

    Run, don't walk away from this company. Unless you are in a revenue generating position (field tech, field inspector, etc.), you are always looking over your shoulder wondering when your position will be deemed by the corporate Six Sigma bean counters as no longer needed. Little or no notice given when you are on the chopping block, then you are callously tossed aside like old, used tissues. Admin and low level management/supervisory positions are especially vulnerable and change hands or are eliminated with no thought as to the consequences other than how it affects next month's bottom line.

    Advice to Management

    Listen to what your front line people have to say. They are hearing 1st hand what the customers want/don't want, like/don't like. Don't rely so heavily on and get lost in the quagmire of reports and numbers.


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  5. Helpful (4)

    troubled company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales
    Current Employee - Commercial Sales

    I have been working at Tyco full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible work schedule, good work/family balance

    Cons

    lowest pay schedule in the industry. salary of commercial account rep is half of that of sister-company, simplex-grinnell...with commission pay-out that is also below industry standard

    Advice to Management

    management is deaf to any advice. too many levels of upper management. very closed group. ever changing focus and direction. in contradiction to their slogans, are far from customer service focused. they do not realize after 130 years that it is easier to keep customers than to get new ones.


  6. Helpful (3)

    Customer Service (or lack thereof)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westminster, MA
    Former Employee - Customer Service Representative in Westminster, MA

    I worked at Tyco full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good starting pay and mostly a nice group of people to work with.
    Low stress
    Great benefits and a lot of discounts
    Having almost no competition because Tyco owns all the competition or buys them and liquidates them.

    Cons

    Customer and employee satisfaction are very far down the priority tree.
    Service offices rarely have enough technicians or equipment to help all their customers in a timely fashion.
    Severe lack of management in most departments because most managers have been with Tyco/SimplexGrinnell from the start and have no idea how to manage a large company. Also, most managers are head of multiple different departments at once and are not able to get anything done properly of efficiently.
    Lack of raises, and when you do get a raise its a joke. I spent 3 years in a new department and get a .30 cent raise and was told "that is really good!" considering other people got raises of .16 cents and less.
    Customers constantly unsatisfied because it sometimes takes multiple weeks go service them, if their request doesn't get lost in the bureaucracy.
    Technicians get a lot of overtime but are often forced to work shifts that can exceed 16 hours a day, and though customers are told they will have a technician at a specific time, it rarely happens because the technicians are scheduled back to back.

    Advice to Management

    Quit and let someone younger that actually has qualifications do the job correctly, A lot of managers have no idea what they are doing and what proper etiquette is. My manager would constantly say degrading things about other employees when they were in the room and no one bothered going to HR about it because the said manager would just tell HR to go screw off because she has been there longer than them.


  7. Helpful (6)

    Sinking Ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tyco full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Brand Recognition.
    Decent benefits.
    Good people at the district level who really try to do a good job in spite of senior leadership.

    Cons

    Customers and employees are a distant second and third in order or importance. Shareholders are the most important thing to the "leaders" of this organization and every single decision that is made is to support George Oliver's promise to Wall Street.
    They make more and more profit each year but they do it by cutting cost, not by fostering a culture of performance or creativity. This need to "control" cost is the reason raises essentially vanished and districts are not given the tools and resources needed to take care of customers.
    Top down management at it's finest. You need approval from 10 people to get anything done. Leaders are coming into the organazition and bailing after a short time due to this suffocating management structure. They want yes men not real leaders because real leaders would tell them they are ruining the business.
    As a manager, you don't get your performance objectives or your compensation plan until halfway through the year only to realize they once again have set an impossible goal without any collaboration or feedback from you about what your market looks like for the year.
    Huge imbalance in pay amongst salespeople creates a culture wher some groups think they are better than others.

    Advice to Management

    Do everything the opposite way you are doing it now.
    Take care of your customers and employees first and stop trying to manipulate stock price. Simplex is funded by customers, not stockholders as we got along just fine without them for 100 years.
    Stop cloning the same senior leaders and get some people in here that aren't stuck in the 1900's.
    Stop lying to us about being too broke to pay us while senior leaders fly around on private jets.
    Flatten out the organization. There are way too many layers of management and frankly they need to get the hell out of the way and let the people who actually touch customers run the business.


  8. Helpful (1)

    Terrible Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Tyco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some good and talented people work there.

    Cons

    Company was constantly cutting benefits and staff. They wanted to outsource everything to India and did. I also found senior management to be unethical and would do anything to make themselves look good including violating federal regulations. I left as fast as I could! It was one of the most unprofessional places I have worked.

    Advice to Management

    Replace all of your upper management. Get some morals and treat your employees better.


  9. Helpful (1)

    Tyco Integrated Security is a horrible company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation in Salt Lake City, UT
    Current Employee - Installation in Salt Lake City, UT

    I have been working at Tyco

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady Paycheck
    Decent benefits
    Regular Hours
    Company Vehicle for Installers

    Cons

    Upper management incapable of telling anyone the truth about anything
    Lower management to even a state level not allowed to make any decisions
    Company doesn't care about emploees or their direct customers
    I've never seen moral this low in any company
    Nobody trusts anyone else
    No motivation from the company to excell
    No training
    No support
    No place for advancement
    Company has been downsizing at an alarming rate
    This company preaches ethics, but doesn't practice it at all.

    Advice to Management

    Go back to college and take the management course again. According to a proven successful business model, happy employees lead to a successful company. Without happy customers you are bankrupt. Successful management structures are a pyramid. Rule from the top down. Let local managers manage locally and intervene only when expectations aren't being met.


  10. Just B S

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Modesto, CA
    Current Employee - Service Technician in Modesto, CA

    I have been working at Tyco

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great techs that care about customer service

    Cons

    Horribly way over management that never thinks of the customers. Management that have never and will never learn about being in the field. They keep the techs around to have people to lay blame on about all the flaws in their systems and every customer complaint.

    Advice to Management

    Listen to the techs. They have all the answers. And by the way. Do something about the miserable pay.


  11. Helpful (2)

    Branch management makes all the difference with this company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technician
    Current Employee - Senior Technician

    I have been working at Tyco full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Name recognition.
    Great website for benefits.
    Nice gift at 20 years.
    Great customers.

    Cons

    Branch management does not always approve vacation.
    Sales staff gets lazy and doesn't pursue business opportunities.
    Travel time is on the technician.
    Certain branches are losing market share.
    Company discourages the promotion of technicians.
    Non-technical management and supervisors are frequently clueless about tasks.

    Advice to Management

    Evaluate yourselves and make changes as needed.



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