Tyler Technologies

  www.tylertech.com
  www.tylertech.com

Tyler Technologies Reviews

Updated December 17, 2014
Updated December 17, 2014
100 Reviews
3.9
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tyler Technologies President, CEO, and Director John S. Marr Jr.
John S. Marr Jr.
55 Ratings

Review Highlights

Pros
  • Work-Life balance, great people to work with, great financials (in 9 reviews)

  • Good benefits, free beverages, room for advancement, company cares about employees (in 8 reviews)


Cons
  • Upper management does not empower middle management to make decisions (in 4 reviews)

  • Rapid growth resulted in high turnover (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I worked as an intern at Tyler in the Plano office, and I had an absolutely fantastic experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Plano, TX
    Former Employee - Software Developer in Plano, TX

    I worked at Tyler Technologies as an intern (less than an year)

    Pros

    The atmosphere is fantastic, and it's easy to get along with everybody and make a real impact in the company.

    Cons

    The pay is not absolutely fantastic, and some teams are better than others and some managers are more effective than others.

    Advice to ManagementAdvice

    Keep up the good work and continue to allow the company to grow!

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Exciting, challenging and fun workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager (PMI Certified) in Lakewood, CO
    Former Employee - Project Manager (PMI Certified) in Lakewood, CO

    I worked at Tyler Technologies full-time (more than 5 years)

    Pros

    Professional yet relaxed atmosphere. Great team attitude across all departments.

    Cons

    Slow to add staff as workload increased.

    Advice to ManagementAdvice

    Excellent relationships with management at all levels. Focus on high turnover and improve path to hire so it responds more quickly.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Great team to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tyler Technologies full-time (more than 5 years)

    Pros

    Great benefits and PTO, stable company with great outlook, excellent products for the public sector, value work-life balance

    Cons

    Base pay is not competitive, managers do not communicate very well, not many opportunities to advance within some divisions, onboarding training was lacking

    Advice to ManagementAdvice

    Management talks a big game about the desire to hear employee ideas for product development, customer service, etc....but ONLY if it aligns with their ideas. If you really care about your team (like you say you do...) do more than just shake your head in agreement.....lots of talented people have left because of this. Are you willing to lose more?

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company, amazing opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Falmouth, ME
    Current Employee - Anonymous Employee in Falmouth, ME

    I have been working at Tyler Technologies full-time (more than 8 years)

    Pros

    The biggest benefit of working at Tyler Technologies is the ability to advance your career. There is room for movement for everyone in a relatively short amount of time. They are very competitive in pay/benefits, you'd be hard pressed to find better in this area. Training is always available as well as the best, most current tools to complete your job. The office feels a bit corporate, however the atmosphere is far from it. Management is always open and willing to hear an employee's concerns or complaints and will go to bat for them when necessary.

    Cons

    Many people that work here are "idle"...they get enough done to keep their jobs. This is extremely disruptive to the rest of the achievers and over-achievers to get their jobs done as these people weigh them down.

    Advice to ManagementAdvice

    Eliminate the dead weight - we have plenty of it.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall its been a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Tyler Technologies full-time (more than 8 years)

    Pros

    Extremely stable company with a healthy backlog of new sales and work. I have been able to change positions and grow through a variety of roles. My work schedule is fairly flexible after putting in several years.

    Cons

    Upper management does not empower middle management to make decisions. The company is growing so quickly with new commitments it is tough to maintain work-life balance and complete tasks efficiently.

    Advice to ManagementAdvice

    Empower employees so relatively minor decisions do not have to go to the executive level.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tyler Technologies full-time

    Pros

    - Friendly Environment
    - Good benefits
    - Job Security
    - Stable company

    Cons

    - Little room for growth
    - After a period of time, the learning stops

  8.  

    DO NOT WORK HERE IF YOU ARE A MINORITY! You wont get very far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Tyler Technologies full-time (more than 3 years)

    Pros

    The company has great benefits and office luxuries. There are opportunities to grow, but that does not seem to be the case of the minorities.

    Cons

    There are so many inconsistencies with the policies that are supposed to be upheld. I believed that the company places too much emphasis on acquiring contracts, and not enough time perfecting the product. That is be number one. Things are not communicated well to the people that are at the bottom of the ladder. And those are the people that are working with the users directly. It just seemed so disorganized.

    The biggest issue is the "clicky" nature of the company. It is not what you know, it is who you know. Don't expect to be promoted unless you are best friends with some of the directors.

    Advice to ManagementAdvice

    More time should be spent on testing the products before they are presented to the clients.
    More time should be spent on communicating changes that effect people that use the software.
    Give people a fair chance to climb the corporate ladder.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Great Learning Experience However Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Consultant in Tempe, AZ
    Former Employee - Implementation Consultant in Tempe, AZ

    I worked at Tyler Technologies full-time (more than an year)

    Pros

    Great Stepping Stone for your next career as you as faced with constant pressure perform and in the process learn valuable skills that will help you stand out in your next career.

    Cons

    Be prepared to get hundreds of emails everyday. Vacation was never a vacation due to constant emails and if you didn't keep up, you will easily spend an additional day working just to make up for this. Quota is all management cares about. Travel is highly highly highly intensive. Be prepared to miss out on family gatherings, birthdays and just having a life in general. Training for some products are offered with high detail while some are very vague and you are often left to struggle when implementing the program. Pay is very low as well for the amount of after hours, nights and weekends spent to meet all deadlines and client deadlines.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Pleasant Surprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant in Renton, WA
    Current Employee - Implementation Consultant in Renton, WA

    I have been working at Tyler Technologies full-time (less than an year)

    Pros

    - Very healthy market position, product portfolio and business growth.
    - Attentive management, very solid company foundations and values. Both Renton and Maine offices / people are outstanding.
    - Good onboarding and training process (as I gather it has recently improved).
    - Good work / life balance, working with decent, professional people, very little bs as far as I can tell. Casual dress code in office, and very decent break room facilities.
    - Working with contemporary technologies (Microsoft stack) and a diverse customer base.

    This all adds up to a 5-star ranking which is rare in today's corporate environment.

    Cons

    The Renton office is a bit out of the way in terms of surroundings (car dealerships, industrial etc.). But it's a better commute for most people than into Seattle.

    Advice to ManagementAdvice

    Stay the course!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Ok place to work if you're young single white male.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Tyler Technologies full-time (more than 3 years)

    Pros

    There's plenty to learn and do. Decent benefits and good workspace. Good office location to avoid some of the worst traffic in the Dallas area. Good springboard for being a superstar at your next job.

    Cons

    There's plenty of opportunity for travel and overtime hours. However, rewards come from who likes you not necessarily from good performance. Which can also be good if you don't like changing jobs and just want to hang on to something until you retire. The worst thing is, if you have any issues involving discrimination or harassment, there is no one to go to. The compliance training says to go to the level of management you feel comfortable with, but if you do HR cautions you that upper management is far too busy to be bothered with personnel issues and you should discuss with your manager (who, by the way, is the PROBLEM). And HR (the management puppets) will tell you right out they don't believe that what you're saying could really be happening. They won't even check it out.

    Advice to ManagementAdvice

    Technical people are not people people. If you're going to promote technical people to management, they should be required to take management training and they should be mentored. Technical people truly don't 'get' that they don't get it and are not managing well. When the company is making good money, it's easy to think of employees as replaceable, but there comes a time when it's good to have loyal experienced people and that starts now not when you really need them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Tyler Technologies Photos

Work at Tyler Technologies? Share Your Experiences

Tyler Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.