Tyler Technologies

  www.tylertech.com
  www.tylertech.com

Tyler Technologies Reviews

Updated October 22, 2014
Updated October 22, 2014
97 Reviews
3.9
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tyler Technologies President, CEO, and Director John S. Marr Jr.
John S. Marr Jr.
52 Ratings

Review Highlights

Pros
  • Work-Life balance, great people to work with, great financials (in 8 reviews)

  • Good benefits, free beverages, room for advancement, company cares about employees (in 8 reviews)


Cons
  • Upper management does not empower middle management to make decisions (in 4 reviews)

  • Rapid growth resulted in high turnover (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tyler Technologies full-time

    Pros

    - Friendly Environment
    - Good benefits
    - Job Security
    - Stable company

    Cons

    - Little room for growth
    - After a period of time, the learning stops

  2.  

    Overall its been a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Tyler Technologies full-time (more than 8 years)

    Pros

    Extremely stable company with a healthy backlog of new sales and work. I have been able to change positions and grow through a variety of roles. My work schedule is fairly flexible after putting in several years.

    Cons

    Upper management does not empower middle management to make decisions. The company is growing so quickly with new commitments it is tough to maintain work-life balance and complete tasks efficiently.

    Advice to ManagementAdvice

    Empower employees so relatively minor decisions do not have to go to the executive level.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    DO NOT WORK HERE IF YOU ARE A MINORITY! You wont get very far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Tyler Technologies full-time (more than 3 years)

    Pros

    The company has great benefits and office luxuries. There are opportunities to grow, but that does not seem to be the case of the minorities.

    Cons

    There are so many inconsistencies with the policies that are supposed to be upheld. I believed that the company places too much emphasis on acquiring contracts, and not enough time perfecting the product. That is be number one. Things are not communicated well to the people that are at the bottom of the ladder. And those are the people that are working with the users directly. It just seemed so disorganized.

    The biggest issue is the "clicky" nature of the company. It is not what you know, it is who you know. Don't expect to be promoted unless you are best friends with some of the directors.

    Advice to ManagementAdvice

    More time should be spent on testing the products before they are presented to the clients.
    More time should be spent on communicating changes that effect people that use the software.
    Give people a fair chance to climb the corporate ladder.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Pleasant Surprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant in Renton, WA
    Current Employee - Implementation Consultant in Renton, WA

    I have been working at Tyler Technologies full-time (less than an year)

    Pros

    - Very healthy market position, product portfolio and business growth.
    - Attentive management, very solid company foundations and values. Both Renton and Maine offices / people are outstanding.
    - Good onboarding and training process (as I gather it has recently improved).
    - Good work / life balance, working with decent, professional people, very little bs as far as I can tell. Casual dress code in office, and very decent break room facilities.
    - Working with contemporary technologies (Microsoft stack) and a diverse customer base.

    This all adds up to a 5-star ranking which is rare in today's corporate environment.

    Cons

    The Renton office is a bit out of the way in terms of surroundings (car dealerships, industrial etc.). But it's a better commute for most people than into Seattle.

    Advice to ManagementAdvice

    Stay the course!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Ok place to work if you're young single white male.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Tyler Technologies full-time (more than 3 years)

    Pros

    There's plenty to learn and do. Decent benefits and good workspace. Good office location to avoid some of the worst traffic in the Dallas area. Good springboard for being a superstar at your next job.

    Cons

    There's plenty of opportunity for travel and overtime hours. However, rewards come from who likes you not necessarily from good performance. Which can also be good if you don't like changing jobs and just want to hang on to something until you retire. The worst thing is, if you have any issues involving discrimination or harassment, there is no one to go to. The compliance training says to go to the level of management you feel comfortable with, but if you do HR cautions you that upper management is far too busy to be bothered with personnel issues and you should discuss with your manager (who, by the way, is the PROBLEM). And HR (the management puppets) will tell you right out they don't believe that what you're saying could really be happening. They won't even check it out.

    Advice to ManagementAdvice

    Technical people are not people people. If you're going to promote technical people to management, they should be required to take management training and they should be mentored. Technical people truly don't 'get' that they don't get it and are not managing well. When the company is making good money, it's easy to think of employees as replaceable, but there comes a time when it's good to have loyal experienced people and that starts now not when you really need them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Great Learning Experience However Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Consultant in Tempe, AZ
    Former Employee - Implementation Consultant in Tempe, AZ

    I worked at Tyler Technologies full-time (more than an year)

    Pros

    Great Stepping Stone for your next career as you as faced with constant pressure perform and in the process learn valuable skills that will help you stand out in your next career.

    Cons

    Be prepared to get hundreds of emails everyday. Vacation was never a vacation due to constant emails and if you didn't keep up, you will easily spend an additional day working just to make up for this. Quota is all management cares about. Travel is highly highly highly intensive. Be prepared to miss out on family gatherings, birthdays and just having a life in general. Training for some products are offered with high detail while some are very vague and you are often left to struggle when implementing the program. Pay is very low as well for the amount of after hours, nights and weekends spent to meet all deadlines and client deadlines.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Bangor, ME
    Former Employee - Software Developer in Bangor, ME

    I worked at Tyler Technologies full-time (more than an year)

    Pros

    The company had many opportunities to advance in position or to move around in the company. The salaries were nice as well.

    Cons

    There was a lot of micro managing that happened at the company. People constantly needed updates on what you had been working on.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great culture, laid back

    • Culture & Values
    Current Employee - Software Developer Intern
    Current Employee - Software Developer Intern

    I have been working at Tyler Technologies as an intern (less than an year)

    Pros

    Great work culture
    laid back
    free drinks and snacks
    genuine and passionate people
    feels like a family

    Cons

    There's nothing bad here... some say salary is not good but as an intern that wasn't really a concern of mine.

    Advice to ManagementAdvice

    Love how there's no/little corporate BS. Keep up the amazing work!

    Recommends
    Approves of CEO
  10.  

    Tyler notices when their employees pull their weight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tyler Technologies full-time (more than an year)

    Pros

    culture is as though each division works independently while being flexible enough to work together when required

    Cons

    when i started I didn't feel like this company was a good fit for me. management style has however changed and this is no longer the case

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    My time at Tyler Technologies was full of deceitful, and unprofessional treatment by deployment management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deployment Specialist in Lubbock, TX
    Former Employee - Deployment Specialist in Lubbock, TX

    I worked at Tyler Technologies full-time (less than an year)

    Pros

    Friendly Colleagues who are willing to help, great building, free soda's, juice, tea, great benefits.

    Cons

    Terrible pay for the work you do as a deployment specialist. Pay is no where near in line with the workload. Technical management, in particular, deployment management is lacking in a lot of ways. The lack of professionalism and lack of wanting to hear employees out is astonishing from a management position. Deployment management does not honor employee request mentioned in interview. For me, my request was no week long travel, and minimal after hours work. At the time of the interview, the deployment management agreed to this and said at most you are gone 3 days a week and it is usually only every few weeks. I made it clear how I could not do week long/after hours travel. Deployment management is extremely condescending and un-willing to hear the employees piece. Take into account, deployment will honor your request in the interview, then deny every hearing you say it later on.

    Advice to ManagementAdvice

    Listen to your employees, honor their request, it keeps morale up, and if morale is up, employees perform better, which in turn makes you as a manager look better. Don't hire someone when they request a specific travel schedule only to change it a few months down the road of their employment, that is deceitful and unprofessional. Be more aware of the workload your employees are undertaking. Deployment is VERY back-logged and needs major help. Employees are expected to work after hours on a consistent basis to make up for the lack of support (additional employees) management does not provide

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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