U-Haul

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U-Haul Reviews in Houston, TX

Updated February 24, 2014
Updated February 24, 2014
213 Reviews

3.2
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
101 Ratings

Review Highlights

Pros
  • Ability to work from home, free turkey for Thanksgiving, great work/life balance (in 18 reviews)

  • some of the other reviews say that part time doesn't get benefits but you do (in 12 reviews)


Cons
  • I never heard a co-worker speak of upper management and differently either (in 14 reviews)

  • part time positions only making it hard to find full time employement (in 13 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Eventful, challenging, rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Clerk  in  Houston, TX
    Former Employee - Rental Clerk in Houston, TX

    Pros

    Meeting new people. Helping people.

    Cons

    Can't always satisfy every customer.

    Advice to ManagementAdvice

    Always have a manager onsite.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Long hours, endless to-do lists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Houston, TX
    Former Employee - General Manager in Houston, TX

    Pros

    Work your own property, meet a lot of nice people, help relieve moving stress, qualifying for monthly bonus is a plus, apartment and utilities are provided

    Cons

    Working 12-13 hour days, have to work weekends and holidays, health insurance has high deductible, outside work in extremely hot conditions, endless to-do lists from MCP, getting phone calls from storage customers in the middle of the night, having multiple one way trucks dropped off on property overnight, house keepers that make their own schedule and upper management - when questioned - says they have been with us a long time so we're lenient with their hours/days,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Area Field Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Field Manager  in  Houston, TX
    Former Employee - Area Field Manager in Houston, TX

    Pros

    Field support was ok. The dealer's within the route for the most part were an extended family, and the company benefits were good.

    Cons

    Local management constantly pulled you off of what you were doing to address something that could have waited which simply created more work. Long hours for little pay

    Advice to ManagementAdvice

    Markeing Company Presidents have to much freedom to add to the Area Field Manager's or General Manager's work, which is in direct contrast to company policy. Usually at the request of their supervisor or Area District Vice President. The quality of the work done is poor and simply has a trickle down effect to customers, and company employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot  in  Houston, TX
    Current Employee - Pilot in Houston, TX

    Pros

    Good schedule and good airplane to fly

    Cons

    Pay needs to be upped to industry standards or better.

    Recommends
  6. 3 people found this helpful  

    Okay job, but.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager  in  Houston, TX
    Current Employee - General Manager in Houston, TX

    Pros

    Excellent benefits for full time employees once you are eligible.
    U-haul is nationwide so plenty of opportunities to work for U-haul

    Cons

    Low paying job for the work that is expected.
    Lack of formal training for employees.
    Management of the company is somewhat old school and stereotypical, there tends to be the idea that females belong in certain rolls within the company and males belong in others.

    Advice to ManagementAdvice

    Pay people better or lighten the workload some how. Also come up with some type of formal training program for general managers

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