U-Haul

www.uhaul.com
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U-Haul Reviews in Houston, TX

Updated February 28, 2015
Updated February 28, 2015
7 Reviews
4.3
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
7 Ratings

Review Highlights

Pros
  • Ability to work from home, free turkey for Thanksgiving, great work/life balance (in 23 reviews)

  • some of the other reviews say that part time doesn't get benefits but you do (in 14 reviews)


Cons
  • Will only give you part time hours even if you don't need health insurance (in 19 reviews)

  • Upper management not asking enough question upon dismissal of employee (in 17 reviews)

More Highlights

7 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great job for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at U-Haul

    Pros

    .Schedule Flexibility
    .Cool uniforms/nice jacket
    .Relaxed job, not stressful

    Cons

    .Only part-time hours, no fulltime
    .Lots of online courses
    .Alot of work for average pay

    Advice to ManagementAdvice

    Give more incentives and raises with each certification

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Great Company with Great Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at U-Haul full-time (more than 3 years)

    Pros

    Great Benefits, flexible work schedule, challenging environment.

    Cons

    Salary not as high as it should be for the amount of work expected, customers can be ruthless with their expectations and get very angry because they are moving and stressed out, the IT department always makes computer updates that crash and take down the computers at the worst possible times (especially just before the summer moving season!).

    Advice to ManagementAdvice

    Overall management is good if you follow policies and procedures and your store is profitable.

    Positive Outlook
  3. 1 person found this helpful  

    Long hours, endless to-do lists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX

    I worked at U-Haul full-time (less than a year)

    Pros

    Work your own property, meet a lot of nice people, help relieve moving stress, qualifying for monthly bonus is a plus, apartment and utilities are provided

    Cons

    Working 12-13 hour days, have to work weekends and holidays, health insurance has high deductible, outside work in extremely hot conditions, endless to-do lists from MCP, getting phone calls from storage customers in the middle of the night, having multiple one way trucks dropped off on property overnight, house keepers that make their own schedule and upper management - when questioned - says they have been with us a long time so we're lenient with their hours/days,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Area Field Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Field Manager in Houston, TX
    Former Employee - Area Field Manager in Houston, TX

    I worked at U-Haul full-time (more than 8 years)

    Pros

    Field support was ok. The dealer's within the route for the most part were an extended family, and the company benefits were good.

    Cons

    Local management constantly pulled you off of what you were doing to address something that could have waited which simply created more work. Long hours for little pay

    Advice to ManagementAdvice

    Markeing Company Presidents have to much freedom to add to the Area Field Manager's or General Manager's work, which is in direct contrast to company policy. Usually at the request of their supervisor or Area District Vice President. The quality of the work done is poor and simply has a trickle down effect to customers, and company employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Eventful, challenging, rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Clerk in Houston, TX
    Former Employee - Rental Clerk in Houston, TX

    I worked at U-Haul part-time (more than a year)

    Pros

    Meeting new people. Helping people.

    Cons

    Can't always satisfy every customer.

    Advice to ManagementAdvice

    Always have a manager onsite.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot in Houston, TX
    Current Employee - Pilot in Houston, TX

    I have been working at U-Haul

    Pros

    Good schedule and good airplane to fly

    Cons

    Pay needs to be upped to industry standards or better.

    Recommends
  8. 3 people found this helpful  

    Okay job, but.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at U-Haul

    Pros

    Excellent benefits for full time employees once you are eligible.
    U-haul is nationwide so plenty of opportunities to work for U-haul

    Cons

    Low paying job for the work that is expected.
    Lack of formal training for employees.
    Management of the company is somewhat old school and stereotypical, there tends to be the idea that females belong in certain rolls within the company and males belong in others.

    Advice to ManagementAdvice

    Pay people better or lighten the workload some how. Also come up with some type of formal training program for general managers

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