U-Haul

www.uhaul.com
Employer Engaged

U-Haul Reviews

Updated February 28, 2015
Updated February 28, 2015
308 Reviews
3.1
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
138 Ratings

Review Highlights

Pros
  • Ability to work from home, free turkey for Thanksgiving, great work/life balance (in 23 reviews)

  • some of the other reviews say that part time doesn't get benefits but you do (in 14 reviews)


Cons
  • Will only give you part time hours even if you don't need health insurance (in 19 reviews)

  • Upper management not asking enough question upon dismissal of employee (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at U-Haul

    Pros

    .Schedule Flexibility
    .Cool uniforms/nice jacket
    .Relaxed job, not stressful

    Cons

    .Only part-time hours, no fulltime
    .Lots of online courses
    .Alot of work for average pay

    Advice to ManagementAdvice

    Give more incentives and raises with each certification

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great highschool job as a customer service representative. Learned how to be a good customer service representative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul

    Pros

    okay pay for high school student, learn that hard word pays off, learned how to drive large trucks and keep them clean.

    Cons

    Sometimes the work hours get to you because sometimes its really early like around 6am during the busiest time of the month.

    Advice to ManagementAdvice

    Keep up what you are doing, make the check in process much more efficient so that the workload can be reduced.

    Recommends
    Neutral Outlook
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cst in Charlotte, NC
    Current Employee - Cst in Charlotte, NC

    I have been working at U-Haul

    Pros

    Benefits are great all around

    Cons

    Part-timers' don't get vocation time.

    Advice to ManagementAdvice

    Great management makes a store run so smooth.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Dumped seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Center Sales and Reservations in Phoenix, AZ
    Former Employee - Center Sales and Reservations in Phoenix, AZ

    I worked at U-Haul part-time (less than a year)

    Pros

    Good pay & hours. 401k available quickly. Work from home.

    Cons

    This was a seasonal position with the implication that there would be permanent positions at the end of the "season". Instead we were let go & jobs were posted in their website almost immediately.
    The managers did not respond to at home reps in as swift a manner as the on site reps.

    Advice to ManagementAdvice

    Work from home agents deserve the same attention and respect as the employees you can see every day. We felt very marginalized and ignored.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Horsham, PA
    Former Employee - Customer Service Representative in Horsham, PA

    I worked at U-Haul

    Pros

    Good experience. Solid pay for people trying to work through school.

    Cons

    Hard to move up in company.

    Advice to ManagementAdvice

    Give some incentive besides not losing your job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Network support specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul

    Pros

    If you a big butt- kisser you be fine with this company.

    Cons

    all bad things companies do this want has it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    The center was great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul

    Pros

    The employees and even managers at the center were great. Fun to work with, and flexible with my schedule

    Cons

    Upper management, from Phoenix, is terrible. People who have never done the jobs they demand so much from. You can't assign scheduled work, that you say should take 8 hours, and expect me to get it done in 5, while sticking to your schedule.

    Advice to ManagementAdvice

    Do the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great Company, if your related to managemment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Field Manager in San Luis Obispo, CA
    Former Employee - Area Field Manager in San Luis Obispo, CA

    I worked at U-Haul full-time (more than a year)

    Pros

    Great company, it provided a great living for my family.

    Cons

    I was terminated when my manager wanted to put in his family in my position. As long as you are connected you can go where you want to in this company. I did a great job by the reviews of my dealers, but I was still put on a non-rehire status.

    Advice to ManagementAdvice

    I know its a good ole boy club but be a little more open minded when you terminate loyal employees.

    Recommends
    Positive Outlook
  10.  

    A Company that Cares

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul

    Pros

    A family oriented feel throughout the company. In a day and age when benefits are scarce, U-Haul definitely pulls through with good ones and continues to find ways to provide them to its employees.

    Cons

    I think that depends on each person's idea of what a "Con" is for themselves. For some of the people I know, it's the long commute to work, for others it is something different. Every company has its Pros & Cons, but then you have to look at whether the Cons out-weigh the Pros for yourself. Maybe they do, maybe then don't. When you have MANY employees that are celebrating 20+ years with the company, I think that speaks for itself.

  11.  

    This is a company that tries.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Center
    Current Employee - Contact Center

    I have been working at U-Haul

    Pros

    The company is dedicated to helping people during one of the most stressful times in life. They are also committed to creating a culture of well-being in the workplace.

    Cons

    Sometimes, the individual employee may get overlooked or fall through cracks. Certain departments have too much power over employees lives and do not wield it thoughtfully.

    Recommends
    Positive Outlook
    Approves of CEO

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