U-Haul Reviews

Updated June 29, 2015
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3.1
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Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
172 Ratings

Pros
  • Work from home and great earning potential (in 23 reviews)

  • some of the other reviews say that part time doesn't get benefits but you do (in 14 reviews)

Cons
  • Pay should be higher even for part time (in 19 reviews)

  • Mental torture at all times from upper management (in 17 reviews)

More Pros and Cons

386 Employee Reviews

Sort: Popular Rating Date
  1. Storage center manager for 5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Center Manager in Myrtle Beach, SC
    Current Employee - Storage Center Manager in Myrtle Beach, SC

    I have been working at U-Haul full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay and benefits great to work for

    Cons

    None that i have come across


  2. Long hours great benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tampa, FL
    Current Employee - General Manager in Tampa, FL

    I have been working at U-Haul full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great. Living on site can be both a pro & a con. Joe Shoen runs a great company. It's your MCP that can make your job enjoyable or horrendous.

    Cons

    They post your personal cell phone on your business cards and throughout the property. They say 40 hours a week, but its more like 50. You get calls on your day off.

    Advice to Management

    Require credit cards on truck rentals.


  3. U-Haul Roadside

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Phoenix, AZ
    Current Employee - Dispatcher in Phoenix, AZ

    I have been working at U-Haul full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Hours, Locations, Benefits, Co-Workers, Offices

    Cons

    Pay, Lack of Communication, Departmental Issues, Scheduling, Some management

    Advice to Management

    More communications


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None I can think of.

    Cons

    Poor management, corporate support was virtually nonexistant. Poor customer service is part of the company culture.

    Advice to Management

    Invest in good staff members. Stop misleading pricing practices. Bring customers to your business through good service and quality equipment, not the lowest price. Eliminate dealer programs.


  6. Helpful (1)

    Home trainning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations in Phoenix, AZ
    Former Employee - Reservations in Phoenix, AZ

    I worked at U-Haul

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Able to do it from home. No travel time.

    Cons

    System must be compatible with your computer. My laptop was able to do all the pretest but coutl not run the links to their site and I was not able to log in on time as was terminated. They do not allow you to be late at all.

    Advice to Management

    Maybe more help with tech once you start. Downloading the programs does not mean that they will work correctly.


  7. RM

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul

    Pros

    Good higherup people, love helping customers

    Cons

    Understaffed, overworked, sometimes getting yelled at


  8. Horrible experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Manager in Plano, TX
    Former Employee - Reservation Manager in Plano, TX

    I worked at U-Haul (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I cannot think of any pros after my experience.

    Cons

    Hired for a reservations manager position and within an hour after starting the position, I am terminated because I am told that I am not positive and upbeat enough! Crazy people. Seriously.

    Advice to Management

    Reevaluate your hiring people at Plano location.


  9. U-Haul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    When ever you become full-time the benefits for you and your family are great.

    Cons

    To become full time you must be a general manager and work about 60+ hours a week and be on call 24/7.

    Advice to Management

    Allow employees to become full-time without having to be general managers so that they may receive benefits for their families as well.


  10. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at U-Haul full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There is nothing good about this company

    Cons

    Worst company I have ever worked for.


  11. Uhaul Work at Home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at U-Haul

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    During the summer there are opportunities for overtime and the bonuses make the paychecks somewhat livable on.

    Cons

    During the winter the hours are horrible. You will be told to log out early just about everyday and will be lucky to get 12 hours a week.

    Advice to Management

    I don't have any advice for management, management is decent and pretty helpful.



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