U-Haul Reviews

Updated August 1, 2015
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423 Employee Reviews

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  1. Helpful (2)

    Home trainning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations in Phoenix, AZ
    Former Employee - Reservations in Phoenix, AZ

    I worked at U-Haul

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Able to do it from home. No travel time.

    Cons

    System must be compatible with your computer. My laptop was able to do all the pretest but coutl not run the links to their site and I was not able to log in on time as was terminated. They do not allow you to be late at all.

    Advice to Management

    Maybe more help with tech once you start. Downloading the programs does not mean that they will work correctly.


  2. Helpful (1)

    U-Haul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    When ever you become full-time the benefits for you and your family are great.

    Cons

    To become full time you must be a general manager and work about 60+ hours a week and be on call 24/7.

    Advice to Management

    Allow employees to become full-time without having to be general managers so that they may receive benefits for their families as well.


  3. CSR

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul part-time

    Pros

    Benefits for full-time, potential for career advancement.

    Cons

    Extreme temperatures make it hard work, not enough hours for part timers.


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  5. Helpful (1)

    RM

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul

    Pros

    Good higherup people, love helping customers

    Cons

    Understaffed, overworked, sometimes getting yelled at


  6. AFM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    company vehicle and gas card, work out side, great benefits, great people.

    Cons

    hours sometimes, working out side in winter,


  7. Helpful (1)

    Uhaul Work at Home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at U-Haul

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    During the summer there are opportunities for overtime and the bonuses make the paychecks somewhat livable on.

    Cons

    During the winter the hours are horrible. You will be told to log out early just about everyday and will be lucky to get 12 hours a week.

    Advice to Management

    I don't have any advice for management, management is decent and pretty helpful.


  8. Better Options for Better Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV

    I have been working at U-Haul part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for personal growth development and minimal economical assistance.

    Cons

    Few full-time positions and frown on working extra time even when necessary.

    Advice to Management

    Full time employment will help lower high turn over


  9. Helpful (3)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Potential to increase income through bonus structure for larger locations.

    Cons

    Upper management puts huge pressure on lower management to do anything it takes to succeed, and are more than happy to replace you at a moments notice.


  10. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY

    I have been working at U-Haul

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Different every day. Love my co worker's. Pay is okay. Basically we are CSR's so can't complain to much.

    Cons

    Getting yelled at by certain people. So e customers can just set the mood for the day and those are the days that really suck. But over all can't complain.

    Advice to Management

    I can't think of anything really. I enjoy my management team and can't really say anything bad about any of them. I a. Still fairly new so I can't say things won't change but as of right now things are good.


  11. Customer Service Rep

    Current Employee - Assistant Manager/Ubox Shipping Coordinator in Kansas City, MO
    Current Employee - Assistant Manager/Ubox Shipping Coordinator in Kansas City, MO

    I have been working at U-Haul (More than 3 years)

    Pros

    The staff is friendly. Laid back work environment.

    Cons

    Pay, Boring work. No real training.



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