U.S. Bank Reviews

Current Employee – been working at U.S. Bank full-time for more than 10 years

Pros – Corporate culture treat customers right treat employees right, open honest communication.

Cons – Banks pay is generally lower

Advice to Senior Management – Available

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time

Pros – Get to motivate everyone around you to be successful.

Cons – Customer Service is graded by the customers and it makes things tough.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time for more than a year

Pros – great people to work with. The people you have on your team eventually turns into family at the end. the pay is a little above average and you get a decent sized cubicle that is sometimes shared.

Cons – hard to get holidays off especially in the 24hr dept. Most management is not very helpful with questions, they are young with a position of power which goes frequently abused.Call center environments so you do get burned out quickly. Not much room for career opportunities without knowing somebody

Advice to Senior Management – Hire an older generation who won't abuse their power.

No, I would not recommend this company to a friend

Current Employee – been working at U.S. Bank full-time for more than 7 years

Pros – Richard Davis (CEO) & his directs are amazing. I feel incredibly blessed to know they are running our company. I believe in the trickle down effect, which gives me hope. The culture was changing, but recently my area has brought in less than smart & dynamic executives from other banks who don't carry the same philosophy as Richard.

Cons – Management below the Vice Chairs see their parts rather than the whole & it becomes discouraging to see how my supervisors don't support Richard's vision. I feel as though we in the trenches get it but there is a huge gap between those of us at the grass roots level & the Senior Executives.

Advice to Senior Management – You cannot give them any because they already think they know it all or it isn't applicable to them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time for more than a year

Pros – Pay & Benefits Great Company Work Environment

Cons – Strict Management Employees Blah Blah

Advice to Senior Management – Know their Job

Former Employee – worked at U.S. Bank full-time for less than a year

Pros – staff is encouraged through quarterly incentives

Cons – While staff was friendly I was poorly trained

No, I would not recommend this company to a friend

Current Employee – been working at U.S. Bank full-time for more than 3 years

Pros – Mutual leadership. Excellent core values and ethics. Sense of community throughout departments and room to move up or gain experience quickly.

Cons – Parking downtown is expensive. Some departments are continually ranked poor and slow and no apparent action is taken to correct the issues.

Advice to Senior Management – Take more random input throughout the year and not just one large survey

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time for more than 7 years

Pros – Pension and 401k match, good vacation policy and bank holidays, top-management is in a league of their own. Leaders work to identify young talent and raise them up.

Cons – Salaries are average or below

Advice to Senior Management – Stay true to your values and mission like you always have! Also, create more flexibility in roles to keep the younger generation.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time for less than a year

Pros – - Room to advance
- Encouragement by management to increase job skills and advance within the company
- Online training and mentorship programs
- Toastmasters available at some sites
- Well-used employee recognition system
- Excellent Intranet: IT, HR, and everything you need
- Use of virtual teams for Elan subsidiary and some other departments
- Great benefits packages, inclusive for same sex couples
- Lots of diversity
- Encourages ideas from employees; ideas used are publicly acknowledged and employee is rewarded
- Employees that have been there 30, 40, 50+ years and are still happy
- Millennial team that advises management on what that generation responds to
- Community service is encouraged by the company, 16 paid hours a year to go out and volunteer
- Commitment to veterans; banking packages, emphasis on hiring vets, plus bank volunteers send care packages and so on
- A company that actually focuses on customer service rather than giving lip service like some other companies

Cons – Technology could use some upgrades, but to their credit, it is clearly a focus and an ongoing effort

Advice to Senior Management – Continue what you are doing. You're moving the right direction. I recommend you expand your use of telecommuting, where possible and for those individuals that prefer it. Virtual teams are cost-saving and make for more productive employees. Remember to empower your introverts: they can do wonderful things for you and if they're in a job that can be done from home, you'll get even more from them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at U.S. Bank full-time for more than 3 years

Pros – Higher levels of management are extremely sharp, professional, and committed to the success of the company.

Cons – As with any large company, management discretion and innovation to change is increasingly bureaucratic further down in the organization. The right ears are out there if you know where to find them, however the conservative culture generally accepts a slower pace of change.

Advice to Senior Management – The company would benefit from improved efforts at upward mobility and recognition. Current system of promotion/recognition is extremely slow and difficult. May have some issues with responsibility and pay parity.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company