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U.S. Bank
3.2 of 5 787 reviews
www.usbancorp.com Minneapolis, MN 5000+ Employees

U.S. Bank Reviews

Updated Jun 15, 2013
All Employees Current Employees Only

3.2 787 reviews

                             

90% Approve of the CEO

U.S. Bank Chairman, President, and CEO Richard K. Davis

Richard K. Davis

(575 ratings)

60% of employees recommend this company to a friend
787 Employee Reviews
Relevance Date Rating
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Valuable experience and a place you can be proud to be associated with

Customer Service Manager (Former Employee)
Columbus, OH

I worked at U.S. Bank full-time for more than a year

ProsGreat education and training opportunities. Promotions and cross training and moves between different functional areas are very accessible.

ConsSeems to be trending more and more to a sales driven culture at the expense of outstanding service and doing what is best for the customer. Limited presence in central Ohio and limited advertising/promotion.

Advice to Senior ManagementImprove compensation. Compensation quality should match organization quality. Re-examine some products and policies that are not necessarily in the customers best interests but are in place simply as high revenue sources....overdraft policies, payday advances, check deposit by phone fees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Rewarding. Career opportunity with this bank

Anonymous Employee (Current Employee)

I have been working at U.S. Bank full-time

ProsEthical Company with great values

ConsPay is not good at all

Advice to Senior Managementtake care of top producers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good benefits and has a strong sense of work, family, and personal time balance.

In-Store Banker (Current Employee)
Bend, OR

I have been working at U.S. Bank full-time for more than a year

ProsGood chance for internal promotion

ConsIn-Store branches are constantly busy and hectic. It is also more difficult to advance if you arent perfectly balanced in your performance or have an "in".

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Sr. Product Manager

Senior Product Manager (Current Employee)
Minneapolis, MN

I have been working at U.S. Bank full-time for more than a year

ProsUS Bank is a solid, financial stable company with solid, strong executive leadership. It supports a good work/life balance. US Bank is a great supporter of the community and encourages employees to volunteer by provided paid time off.

ConsSalaries start out low but if you get promoted, you have opportunities to get bigger bonuses.

Advice to Senior ManagementJust speaking to my department, not the executive level, managers do not groom you for the next level or explain what skills/experience they are looking for. Managers need to provide more feedback to employees.

Yes, I would recommend this company to a friend

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Investigations Analyst

Investigations Analyst (Former Employee)
Minneapolis, MN

I worked at U.S. Bank full-time for more than 7 years

Pros-Enjoyed the people I worked with
-Ample vacation time
-Overall good job

Cons-Very little room to advance within the department
-Pay wasn't great

Yes, I would recommend this company to a friend

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Working here has made me clinically depressed.

Project Manager (Current Employee)
Saint Louis, MO

I have been working at U.S. Bank full-time for more than 7 years

ProsBusiness Casual Dress Code
Free Coffee and Fruit
Office has carpet AND hardwood flooring
Office has plenty of natural light.

ConsI have zero autonomy. Half of my time is spent on reports that no one reads. Management demonstrates a total lack of trust in employees. There is no room for advancement. I have zero work/life balance. Our sales staff offers a real bill of goods, then we have to deal with unrealistic expectations of customers, who have never read their term sheet.
I'm actually in therapy now because I hate it here so much.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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US Bank the next level of Banking

Anonymous Employee (Current Employee)

I have been working at U.S. Bank full-time

ProsGet to motivate everyone around you to be successful.

ConsCustomer Service is graded by the customers and it makes things tough.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Amazing great work life balance

Operations Manager (Current Employee)
Minneapolis, MN

I have been working at U.S. Bank full-time for more than 10 years

ProsCorporate culture treat customers right treat employees right, open honest communication.

ConsBanks pay is generally lower

Advice to Senior ManagementAvailable

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Strong ethics and culture, bright future - overall a good place to work

Portfolio Analyst (Current Employee)

I have been working at U.S. Bank full-time for more than 7 years

ProsPension and 401k match, good vacation policy and bank holidays, top-management is in a league of their own. Leaders work to identify young talent and raise them up.

ConsSalaries are average or below

Advice to Senior ManagementStay true to your values and mission like you always have! Also, create more flexibility in roles to keep the younger generation.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Approves of CEO

 

Dynamic CEO

Project Manager (Current Employee)
Minneapolis, MN

I have been working at U.S. Bank full-time for more than 7 years

ProsRichard Davis (CEO) & his directs are amazing. I feel incredibly blessed to know they are running our company. I believe in the trickle down effect, which gives me hope. The culture was changing, but recently my area has brought in less than smart & dynamic executives from other banks who don't carry the same philosophy as Richard.

ConsManagement below the Vice Chairs see their parts rather than the whole & it becomes discouraging to see how my supervisors don't support Richard's vision. I feel as though we in the trenches get it but there is a huge gap between those of us at the grass roots level & the Senior Executives.

Advice to Senior ManagementYou cannot give them any because they already think they know it all or it isn't applicable to them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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