Glassdoor is your free inside look at U.S. Bank reviews and ratings — including employee satisfaction and approval rating for U.S. Bank CEO Richard K. Davis. All 787 reviews posted anonymously by U.S. Bank employees.
90% of the CEO
Richard K. Davis
I worked at U.S. Bank full-time for more than a year
Pros – Great education and training opportunities. Promotions and cross training and moves between different functional areas are very accessible.
Cons – Seems to be trending more and more to a sales driven culture at the expense of outstanding service and doing what is best for the customer. Limited presence in central Ohio and limited advertising/promotion.
Advice to Senior Management – Improve compensation. Compensation quality should match organization quality. Re-examine some products and policies that are not necessarily in the customers best interests but are in place simply as high revenue sources....overdraft policies, payday advances, check deposit by phone fees.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-04 05:26 PDT
I have been working at U.S. Bank full-time
Pros – Ethical Company with great values
Cons – Pay is not good at all
Advice to Senior Management – take care of top producers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-03 21:52 PDT
I have been working at U.S. Bank full-time for more than a year
Pros – Good chance for internal promotion
Cons – In-Store branches are constantly busy and hectic. It is also more difficult to advance if you arent perfectly balanced in your performance or have an "in".
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-28 23:45 PDT
I have been working at U.S. Bank full-time for more than a year
Pros – US Bank is a solid, financial stable company with solid, strong executive leadership. It supports a good work/life balance. US Bank is a great supporter of the community and encourages employees to volunteer by provided paid time off.
Cons – Salaries start out low but if you get promoted, you have opportunities to get bigger bonuses.
Advice to Senior Management – Just speaking to my department, not the executive level, managers do not groom you for the next level or explain what skills/experience they are looking for. Managers need to provide more feedback to employees.
Yes, I would recommend this company to a friend
2013-05-01 05:47 PDT
I worked at U.S. Bank full-time for more than 7 years
Pros – -Enjoyed the people I worked with
-Ample vacation time
-Overall good job
Cons – -Very little room to advance within the department
-Pay wasn't great
Yes, I would recommend this company to a friend
2013-05-01 13:12 PDT
I have been working at U.S. Bank full-time for more than 7 years
Pros – Business Casual Dress Code
Free Coffee and Fruit
Office has carpet AND hardwood flooring
Office has plenty of natural light.
Cons – I have zero autonomy. Half of my time is spent on reports that no one reads. Management demonstrates a total lack of trust in employees. There is no room for advancement. I have zero work/life balance. Our sales staff offers a real bill of goods, then we have to deal with unrealistic expectations of customers, who have never read their term sheet.
I'm actually in therapy now because I hate it here so much.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-11 18:55 PDT
I have been working at U.S. Bank full-time
Pros – Get to motivate everyone around you to be successful.
Cons – Customer Service is graded by the customers and it makes things tough.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 21:22 PDT
I have been working at U.S. Bank full-time for more than 10 years
Pros – Corporate culture treat customers right treat employees right, open honest communication.
Cons – Banks pay is generally lower
Advice to Senior Management – Available
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-24 17:41 PDT
I have been working at U.S. Bank full-time for more than 7 years
Pros – Pension and 401k match, good vacation policy and bank holidays, top-management is in a league of their own. Leaders work to identify young talent and raise them up.
Cons – Salaries are average or below
Advice to Senior Management – Stay true to your values and mission like you always have! Also, create more flexibility in roles to keep the younger generation.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-21 13:08 PDT
I have been working at U.S. Bank full-time for more than 7 years
Pros – Richard Davis (CEO) & his directs are amazing. I feel incredibly blessed to know they are running our company. I believe in the trickle down effect, which gives me hope. The culture was changing, but recently my area has brought in less than smart & dynamic executives from other banks who don't carry the same philosophy as Richard.
Cons – Management below the Vice Chairs see their parts rather than the whole & it becomes discouraging to see how my supervisors don't support Richard's vision. I feel as though we in the trenches get it but there is a huge gap between those of us at the grass roots level & the Senior Executives.
Advice to Senior Management – You cannot give them any because they already think they know it all or it isn't applicable to them.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-16 20:29 PDT
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