U.S. Bank Reviews

Pros

Financially sound
Senior management has great vision for the future.
The company covers a large footprint
Employee survey invites feedback from employees

Cons

Compensation not competitive
Health insurance coverage not competitive
Training for new employees has become increasingly less comprehensive over the years.

Advice to Senior Management

Look at developing talent internally vs hiring from outside the company.
Work with departments to increase open two way communication, sometimes frontline employees feel overloaded with information.

Pros

free checking account for employees, its wonderful being able to help customers realize their dreams. Policies and procedures are well thought out and clearly written. Operationally sound.

Cons

Like being micromanaged? How about promotions and recogntion not to those qualified but rather to whomever has the best suck-up ability? Have ethics and believe in doing something right rather than just to get approal from the analysts? Then US Bank might indeed be a good place for you to work. The pervasiveness of such behavior starts at least at the top of retail banking within the Cincinnati market

Advice to Senior Management

Take a long hard look at how you run your shop. Trying to get ahead in the eyes of Richard Davis by the scheming, deceitfulness and not doing right by either the employees or most importantly the customers by the unethical sales activities promoted here will ultiimately crash and backfire. Pay your people competitively, with a competitive incentive package and work on the benefits packages. Even if I get sick, its cheaper and better coverage to have no coverage at all.

Pros

great hours and family life balance only when fully staffed

Cons

they are very behind on the times with technology and do not staff properly creating bad customer experiences when vacations or illness occurs with coworkers.

Advice to Senior Management

Put action behind your words, we can provide outstanding customer service when we are constantly short staffed

Pros

US Bank does offer employment stability

Cons

If management does not like you then it doesnt matter how hard you work. You will not be going anywhere in the company. They will keep you under their thumb until you decide to quit.

Advice to Senior Management

Change middle management and lower management. Your paying your district managers to ignore their employees dedication and hard work. Your branch managers are getting paid to do nothing!!!!!

Pros

Paid time off, Associates, paid tuition

Cons

senior management has not been changed in over 25 years same good ol boys club.

Advice to Senior Management

Change the management in this sector of your business.

Pros

Steady work, salary is fair, good people in some areas, nature of work can be very easy, goals are fairly low in some areas

Cons

Terrible favoritism, terrible leadership in upper management, sales goals are high in some areas, very narrow idea of "perfect" employee, awful working environment

Advice to Senior Management

Hiring managers should have personal relationships/friendships with potential employees (conflict of interest!), good employees who meet/exceed the goals YOU have provided should be rewarded for that, not forced to continue on because they don't spend time brown-nosing, smoking with, or sucking up to managers in other areas.

Pros

Steady 9-5 and seems like a stable job

Cons

Not much professional growth. Even if you are promoted, you still handle the same types of problems. Reconciliation work becomes a pain after awhile. Lots of manual work needing processing.

Advice to Senior Management

Reduce the amount of tedious manual work. Workers do not know really understand the task they do, and how it relates to the big picture. Drastically reducing the amount of manual work will drastically reduce attrition.

Pros

Great teamwork, clear and well documented procedures, outstanding management. A lot of opportunities to telecommute (for the right positions). I couldn't be happier. They have a lot of good things going on and I plan to stick around to be part of it.

Cons

The level of insurance benefits have been eroding over the years. As health costs have gone up, the bank has struggled to offer affordable health coverage to everyone. Costs to the employee have had to increase, while the High-Deductible health plan is now the only option for coverage. This may be expected just about anyplace offering health coverage these days.

Advice to Senior Management

Keep up the good work, and thanks for being solid and true to best business practices before and through the financial crisis.

Pros

1) Outstanding senior leadership
2) Strong position among competitors
3) Solid advancement potential
4) Good reputation
5) Pay increases for good performance

Cons

U.S. Bank is a solid bank to work for. However, over the past several years banks have been hit especially hard during this economic downturn.

Advice to Senior Management

Keep it up! You have positioned U.S. Bank as an industry leader by avoiding risky lending, and dicey bets.

Pros

Senior management is very competent and knows where they want the company to be. It is fun and you learn a lot as well and get to know many different kinds of customers. Incentive plan is above average but could be better.

Cons

Lower management are not all that they could be and could be doing different things while giving the chance for lower people to move up. Good career center website, just not great within the HR department and hiring process.

Advice to Senior Management

Grow a backbone. You're a manager and hold people accountable for not doing their job correctly. And pay your solid performers better.