U.S. Bank Reviews

Pros

One of the few growing banks, conservative in investments, not one of the "big banks" people hate, senior management is pretty direct,

Cons

Stingy with benefits relative to other banks as well as stingy with perks on simple things such as coffee in the office. If you want to direct deposit your paycheck, you are required to deposit the whole check into a US Bank account.

Advice to Senior Management

A little more expenditure for employee comfort would make the workplace much more enjoyable. Also, focus on improving Information Technology for employees and customers, which currently feels outdated.

Pros

Very nice people
Large bank, lots of opportunities for advancement
Great mentoring as I was a college student at the time

Cons

Large bank with many inefficiencies
Lower level employees are often ignored, management definitely plays favorites so get on their good side

Pros

There is room for advancement, company is well positioned and their outlook for growth and expansion is bright. I appreciate and applaud their concern for customer service. and Richard K Davis is a great leader that has slowly implemented some technoly to the bank.

Cons

No work life balance, this company pushes sales goals all the time, compensation is not great. Bonuses are based on share and compare group and the perfomance no matter how well will not always be rewarded, instead you will see branches with small sales goals succeed with little or no work. Health plans have little to no coverage, employees paychecks are sometimes covering health care expenses. Technology is also very slow, not keeping pace with other large commercial competitors.

Advice to Senior Management

Take a look at some of your upper management and their sales approach, they will push and push and when things dont go right they will turn their back on their employees. You also need to improve your healt plans, they are still expensive, based on your compensation and record profits, it would be nice to invest on your employees.

Pros

Opportunities for growth into other positions
They make a great effort to promote from with in.
Senior management communicates well with the employees at the all employee event.

Cons

Effective managers as trainers and coaching. Some where good and some not so good.
Security is important. But extremist approach if you make an error.

Advice to Senior Management

Believe in the mission and vision that is set forth by Richard Davis. Carry this vision to all levels. US Bank is a great company. Training and coaching skills are important for continuing staff development.

Pros

Easy
Good Benefits
Nice Bonuses
Nice vacation time
Good upper management

Cons

low pay
high sales enviroment depending on your branch
sometimes you feel like a number because it is so large.
Most of the branches are very old and are former branches too other banks that were bought out by by US or merged with.

Pros

Great relationships with co-workers, friendly environment, FT availability, bank hours 9-6 a plus, acknowledgment for well performance, benefits, bonus's, etc.

Cons

Personally, I am doing phenomenal at US Bank, and when I started I was told that after a minimum of 6 months, you are eligible for a promotion and during my time here, I have seen two of my friends who are also doing great that have been promoted before their initial 6month benchmark and when I proposed the idea of a promotion to my manager, I was suggested to wait a YEAR. Personally, I find this incredibly strange as the time frame for a promotion went from 6 months to people getting it sooner than that to a year. Not okay!

Advice to Senior Management

Stick to you word. Don't tell new comers that they have the potential to grow and be with the company for years to come if branch managers aren't able to stick to their that promise.

Pros

Supportive management, flexible hours for a student working part time.

Cons

Pay could be a little better

Pros

Good benifits and adequate chances for advancement.

Cons

For amount of of responibility required the wages are just a little low.

Advice to Senior Management

The different divisions seem to need a way to funnel information to labor force more succinctly.

Pros

Good perks with bank offered products like checking/savings, loans interest rates.
Immediate boss was amazing, best experience of my life.

Cons

Pay is terrible compared to other similar jobs in the area.
Benefits are below standard.
Senior leadership is delusional and naive and tried to impose his own antiquated personal (including religious) and professional beliefs on employees.
HR department is the worst I have ever experienced. Constantly sending mixed messages and changing mind about actions to take re: employees. Response time to e-mails and calls was inexcusable, given the urgency of some situations.

Advice to Senior Management

Open yourself up to others points of view. LISTEN, for a change instead of trying to impose your ridiculous viewpoint on everyone. Everyone is not going to be like you. Just because someone has not worked at the bank forever does not mean that their experience, thoughts and ideas are less valuable. Because someone does not run a department exactly like YOU would does not mean the department is unsuccessful, especially when they are meeting and exceeding all objectives.

Pros

Name
Interconnected between some departments
Competent management of bank

Cons

Horrible management on investment side

Advice to Senior Management

Fix your wagon and stop driving people away. Retail was very supportive to investment and insurance people, yet trust was completely out of touch and competitive. At least act like you value long term employees, even if they aren't bankers. Learn to communicate bad news at the right time and effectively. For example,. not on December 20th regarding pay cuts or the week before a "reward" trip. Anticipate reaction of the employees and have a better comeback than "That's the way it is and in short you are lucky to have a job - next." It's bad for morale and shows an utter lack of empathy toward your sales force and other humans, in general. Very short-sighted management of this ancillary side of the business. If it were run half as well as the bank, you would have something good to grow on. Instead, you literally had to scrap it and start over causing much bad conversation about an otherwise well-run bank. I had a great 9 year run there but left with my entire department wondering why I hitched my wagon to those 5 stars.