U.S. Bank
3.2 of 5 1,325 reviews
www.usbank.com Minneapolis, MN 5000+ Employees

U.S. Bank Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.2 1,325 reviews

                             

90% Approve of the CEO

U.S. Bank Chairman, President, and CEO Richard K. Davis

Richard K. Davis

(932 ratings)

61% of employees recommend this company to a friend
1,325 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work life balance is pretty good, most people friendly (not true in upper management)"
    in 76 reviews
  • "Great work environment and they really listen to their employees"
    in 41 reviews
Cons:
  • "Worst work/life balance of my entire career while employed at US Bank"
    in 28 reviews
  • "Upper management would never tell you about change until it was already rolled out"
    in 42 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Teller

    Teller II (Current Employee)
    Los Angeles, CA

    ProsGreat training and opportunities for career growth.

    ConsThe overall compensation is low vs. job requirements.

    Advice to Senior Managementnone.

    Yes, I would recommend this company to a friend

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    Rewarding company for top performers

    Anonymous Employee (Current Employee)

    ProsGreat company that value employees hard work and performance. They are growing fast and sooner will be one of the top bank in the county. They are already on top when it comes to commercial banking and treasury management services.

    ConsLess branches as compare to competitors..................

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Just a job

    Deposit Processor (Former Employee)
    Cincinnati, OH

    ProsThe incentive pay was good....Mgmt was very nice and understanding.

    ConsSome of the co workers were horrible, immature,INSECURE women who tried to cause problems for others. The same people employed in the same monotonous position for years. No room for advancement.

    Advice to Senior Managementbe more observant of how your employees interact w/one another.this will help weed out the bad apples that ruin the whole bunch.Know that work place harassment is prevalent.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great leadership & fantastic culture

    Anonymous Employee (Current Employee)

    ProsSenior management believes that happy, dedicated, loyal employees will deliver outstanding customer service and as a result, shareholders will be rewarded. And the results indicate that they're right. A great place to work.

    ConsNeed to invest more in technology. Need to better publicize the tremendous wealth management capabilities within Ascent Private Capital Management and The Private Client Reserve of U.S. Bank. We're really good at wealth management, but many people don't realize it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great company overall, but know your local management.

    Teller Coordinator (Former Employee)

    ProsThere are amazing resources available to employees. The bank genuinely cares about its employees and their communities. Development, education and involvement is part of the corporate culture. Some divisions have faster growth than others, but experience counts. There is plenty of movement across divisions. If you don't grow here, it's because you're actively trying not to.

    ConsWork/life balance is going to be difficult in any customer-facing position. That's just the nature of the beast. There are also places in the bank where management doesn't know what their subordinates positions actually entail. This makes it difficult to do some jobs while servicing customers and dealing with increasing regulations. Be very aware of what you're getting into before you say yes.

    Advice to Senior ManagementLow-level management needs more support. It's a thin, dangerous line that most Customer Service Managers, Teller Coordinators and Operations Specialists have to walk. Listen to them! These are your front line people, the ones in the trenches every day. Cross-training should be required for all members of management.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
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    • Approves of CEO

     

    US BAnk makes you feel like part of the team.

    Personal Banker (Current Employee)

    ProsYou are treated fairly and paid a good salary.

    ConsLong hours in the In-Store locations

    Advice to Senior ManagementBe more flexible with In-store employees on hours.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    US Bank values their employees. They provide training and tools for sucess

    Customer Service Representative (Former Employee)
    Portland, OR

    Prosfair wages, good hours, friendly staff, full-service cafeteria, good benefits

    ConsSometimes it doesn't matter how you say it, or how many tools you have been provided, some people don't want to hear what you have to say. Customers are in vulnerable positions while on the phone and can lash out at you personally and professionally. Its a little emotionally taxing at times. You just have to let it go.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Good place to work.

    Information Security Analyst (Current Employee)
    Richfield, MN

    ProsTheir IT processes are managed in a very formal way with project managers and business analysts making sure that requirements and schedules are met. I have worked other places that had very informal environments and I found that the formality can be very useful. The project I was on was very well managed.

    ConsI worked their as a contractor and they do not like to keep contractors long term.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Fantastic company with endless career growth!

    Personal Banker II (Current Employee)
    Cincinnati, OH

    ProsI've experienced nothing but amazing career growth out of the two years that I've been with USB. If you are motivated and treat what you do as a career, then this company will treat you as family! U.S. Bank works to develop their talent, pushes you for success and gives so much back to the communities that we live. I'm certainly proud to work for this company.

    ConsI'm biased, I love where I work, I'll admit it.

    Advice to Senior ManagementKeep up the good work! We're a company that continues to grow as a business thus our management team and our front lines as well. No one is left behind in my opinion and yet another aspect of USB that makes me proud to work there.

    FYI-- Richard is amazing! To hear our CEO speak and the way he engages everyone is simply inspiring. He has truly started at the bank from the front lines as a teller/banker, and now he's one of the most admired CEOs in our country. I'm most proud of his community relations pursuits and focus on diversity and inclusion. Couldn't ask for a more focused, innovative, and involved executive team!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Senior banker

    In-Store Senior Banker (Former Employee)
    Cincinnati, OH

    ProsLeadership genuinely concerned about employees and development. Great products.

    ConsPay raise and incentive payoff is low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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