U.S. Bank Reviews in Iowa

I have been working at U.S. Bank full-time for more than a year

Pros – US Bank is a quality organization that supports the growth and development of its employee. It is a bank that has quality products that make themselves very easy to stand behind.

Cons – Retail banking, by nature, is a very time consuming and frustrating line of business that often offers very little compensation or thanks for the job performed.

Advice to Senior Management – Offer more employee engagement to those employees on the organization's front lines--i.e. tellers, bankers, etc. These jobs are too easy to burn out on.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at U.S. Bank full-time for more than 3 years

Pros – Learn great lending practices for your future

Cons – Do not do your own underwriting, so deals are lost due to centralized underwriting.

I worked at U.S. Bank

Pros – Not much experience is needed
Awesome bank hours

Cons – Coworkers were high on themselves

Yes, I would recommend this company to a friend

I have been working at U.S. Bank

Pros – room to advance in career, motivated co-workers and managers, strong community banking bonds, great customer service.

Cons – poor pay for responsibilities of tellers, minimal bonus'

Yes, I would recommend this company to a friend

I have been working at U.S. Bank

Pros – I get to network with professionals on a daily basis.

Cons – Managers treat you like dirt. I've been told I was replaceable and that is just unacceptable and degrading. Everyone talks about each other behind their back and there is no workplace culture. This is the only job where I have cried multiple times because of my manager yelling at me over a simple mistake.

Advice to Senior Management – Get to know the managers that are running your branches. Maybe they are the reason so many people are unsatisfied!

No, I would not recommend this company to a friend

I have been working at U.S. Bank

Pros – Great benefits and opportunities to move within the company. Most employees are great to work with and have a willingness to learn the banking industry and help customers. US Bank does have a great training program for incoming employees not yet accustomed to the banking world or that are fresh out of college. There are plenty of opportunities to move within the company so if you are completely unhappy with your current position you have the opportunity to move. Not only positions but other branches. I started out at a branch and became very unhappy with my immediate management and moved to a similar position at another branch.

Cons – Very poor hourly pay and sales bonuses are on a points system. Don't expect to make it big with US Bank or pile up the savings account working here. This bank pays so crappy it creates a terrible turnover rate for employees that are willing to learn then move on to a similar position with a competing bank for better pay. That creates an atmosphere with a lot of talent, unfortunately most employees at US Bank are far from seasoned. Most customers are going to need to speak with a manager if they want to talk with an employee with some history. US Bank has incredible amounts of fees for everything and it only seems to be getting worse. Before moving locations it almost got to the point where I was getting so accustomed to the customer complaints I had automatic responses.

Advice to Senior Management – Focus on employee compensation and employees may put forth effort. You can't expect other banks in the same market to pay nearly $2 more per hour per position and have employees feel they are being treated well.

No, I would not recommend this company to a friend

I have been working at U.S. Bank

Pros – It is a large company that still believes in family first. They compensate well compared to other banks in the region. There seems to be a lot of opportunity for advancement. The company is always coming up with more innovative ways to serve the customer and make their banking easier and better for them. Although we have shareholders and are required to meet certain criteria, the customer's needs are always #1.

Cons – There are a number of different departments throughout the country that deal with different aspects of banking. Sometimes even an employee has to make a number of phone calls on behalf of a customer in order to get something corrected.

Advice to Senior Management – Keep making advancements in the way we provide services to our customers.

Yes, I would recommend this company to a friend