U.S. Bank

www.usbank.com

U.S. Bank Reviews in Iowa

Updated January 27, 2015
Updated January 27, 2015
1,667 Reviews
3.3
1,667 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,133 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great People Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Davenport, IA
    Current Employee - Teller in Davenport, IA

    I have been working at U.S. Bank part-time (less than a year)

    Pros

    good coworkers, flexible hours as I am currently going to school

    Cons

    High incentive goals that hard difficult to match working part time

    Recommends
    Positive Outlook
  2.  

    Great company, many expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Iowa City, IA
    Current Employee - Teller in Iowa City, IA

    I have been working at U.S. Bank (more than a year)

    Pros

    Very involved in the community. Awesome parties for winning campaigns/contests. Management puts effort into who they hire to make sure there is a good fit.

    Cons

    Lots of micromanaging. Sales calls daily. Always having to be in a good mood and nice, even for customers who do not deserve it. Company relies heavily on customer service scores.

    Advice to ManagementAdvice

    Less micromanaging

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great to work for, but has its share of bureaucratic BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller in Humboldt, IA
    Former Employee - Vault Teller in Humboldt, IA

    I worked at U.S. Bank full-time (more than a year)

    Pros

    great people

    interesting work

    decent pay and benefits

    Cons

    as in all office environments - "great people" is not always a guarantee, nor an all-the-time statement

    no hope of a full-time position as a teller (they are basically making it impossible for this to be your career anymore - it's full time enough to get you benefits and to take up all your time so you can't really work a second job without wearing yourself out, but not full time enough to really support you)

    as always in pretty much any big company, not a lot of perspective from the highest high-ups about what is really best for the little guys down the line

    Advice to ManagementAdvice

    Pay a little more attention to suggestions and comments - don't ask for feedback if you're just going to ignore it.

    When you give employees an "anonymous" survey, make it actually anonymous. Don't have private sit-down meetings between employees and their bosses when said employees put anything negative in the survey about said bosses.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Still drinking the Kool-aid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dubuque, IA
    Current Employee - Anonymous Employee in Dubuque, IA

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Senior leadership that is focused on doing the right things for the right reasons. Compensation is performance based, expectations are high. For people who are motivated to perform, there is tremendous potential. The company offers many tools to be personally and professionally engaged in your community, providing paid time off for volunteerism and making financial contributions to charities that match the volunteer efforts of all employees. Career growth potential is unlimited if you are willing to relocate.

    Cons

    It is possible for people to stay below the radar and exist in an unmotivated, under-productive state. I believe that the employee experience can vary widely from location to location influenced heavily by local management.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Universal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Banker II in Coralville, IA
    Former Employee - Universal Banker II in Coralville, IA

    I worked at U.S. Bank full-time (more than a year)

    Pros

    Can be fun environment if you like sales.

    Cons

    This company creates an environment for bankers to compete against each other. This has created a culture of selfishness and individual agendas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fine company, but working at a bank wasn't for me.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Bank Teller in Iowa City, IA
    Former Employee - Bank Teller in Iowa City, IA

    I worked at U.S. Bank full-time (less than a year)

    Pros

    Well structured. Makes for a good work-life balance.

    Cons

    It's boring. It was also more of a sales job than I expected. You have to be ok with trying to sell products to customers via cold calling and when they come into the bank for transactions. You can make better money doing pretty much anything else.

    No opinion of CEO
  8.  

    great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Peak Time Teller in Cedar Rapids, IA
    Current Employee - Peak Time Teller in Cedar Rapids, IA

    I have been working at U.S. Bank part-time (less than a year)

    Pros

    compensation is great, great room for advancement

    Cons

    need more hours for more benefits

  9.  

    US Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst in Des Moines, IA
    Former Employee - Network Analyst in Des Moines, IA

    I worked at U.S. Bank full-time (more than a year)

    Pros

    Solid Company, Fair compensation, poor management has moved on, etc.

    Cons

    Had to travel, Had a non-IT manager over IT

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Bad manager, decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker in Iowa City, IA
    Current Employee - Universal Banker in Iowa City, IA

    I have been working at U.S. Bank full-time (more than a year)

    Pros

    good training, large company, interesting culture

    Cons

    poor management, bad pay, don't encourage individual ideas, incentives not good

    Advice to ManagementAdvice

    relax and let the employees do the work

    Neutral Outlook
    Disapproves of CEO
  11.  

    Manager of Retail Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager II in Des Moines, IA
    Former Employee - Branch Manager II in Des Moines, IA

    I worked at U.S. Bank full-time (more than 8 years)

    Pros

    Finally getting updated technology, many resources to find answers to problems, etc. Excellent training process. Large bank with small bank feel.

    Cons

    Human Resources tends to have more say in matters than management. Bonus structure has many caveats, if you miss one category, you may not be paid incentive. If you are not in a city where there is a large presence, there is little room for advancement, or other opportunities.

    Recommends
    Positive Outlook
    Approves of CEO

U.S. Bank Photos

Work at U.S. Bank? Share Your Experiences

U.S. Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.