U.S. Bank Reviews in Minneapolis-St. Paul, MN Area

Pros

Initial pay is good when taking the position but will not remain competitive over time. The longer you are here, the further away from the market value you will receive.

Good Benefits – Vision, matching 401K, ect…

Cons

This job was previously a job I was satisfied will but that has all changed. After numerous unnecessary re-organizations and process changes this job has become a nightmare. Communication from upper level management to mid-level management (and staff) is awful. Management will not clearly communicate their objectives and/or are not aware of their objectives themselves.

Management will quickly point the finger at other employees underneath them as soon as things go bad. Management taking responsibility is a foreign concept in their world. Even if they (Management) approved the process, work, reports, ect...somehow they forget that.

Advice to Senior Management

Listen to Audit Project Manager, Seniors, and Staff – Audit Manager & Directors are so far removed from the audit process they don’t understand.

Pros

Nice people to work with and a fun atmosphere a few young people here which is good most are temps

Cons

I believe they are on a hiring freeze right now so one can not get hired full time and contimue

Advice to Senior Management

Leadership is good overall they help explain things to you and it will make sense after working hands on. Management is nice and helping overall

Pros

Solid stable conservative bank; "buttoned-up" too much for most financial professionals.

Cons

Questionable management in the Commercial Bank; 100%+ turn-over in many jobs. Retail branch management seems to be more compentent and turn-over isn't as high.

Advice to Senior Management

Value your employees; minimize turn-over; mentor employees and provide tangible career development benefits of staying with the bank versus leaving; create healthier work environment within the Commercial Bank; eliminate negative thought leadership.

Pros

Stable corporation in an industry experiencing turmoil; good business model. Current senior leadership has steered this ship well (if you'll pardon the metaphor).

Decent benefits and employee perks.

Flexible schedule for technology employees.

Cons

Poor career development - My manager has no clue about this. Compared to other companies like Best Buy and Target where management is very involved in making career path information available, our management here is woefully inept and/or ill equipped. I have been in several areas of the bank and it is pervasive.

Low salaries.

Insufficient management training and/or selection. The criteria used for selecting managers appears to be based primarily on how long a person has been in their respective area and not if their personality and skill set qualify them to lead a group of people. Knowledge and experience alone are not enough. Managers should have interpersonal, team building and leadership skills also. In my opinion, the latter are more important than the former. A monkey can be trained - a leader has intrinsic ability. Not everyone is a leader.

Advice to Senior Management

Please address the 'cons' above.

Pros

Good People, Good Benefits, Bank Holidays

Cons

below market salary
60 hours a week
acquiring too many companies with same number of staff
lots of office politics

Advice to Senior Management

Keep your best talent, pay them what they are worth

Pros

The bank is responding to employee survey results admirably. Improvements in compensation, communication, systems and technology are planned. The bank is well capitalized and highly rated by the rating agencies. Its as healthy a bank as there is in the entire country.

Cons

The management at the top have for the most part lived though the Grundhofer regime (notoriously cheap), and while they may collectively agree with Davis' desire to update the organization, I don't feel any of them are interested in or capable of pulling this off. The real improvements will like happen as newer blood moves up the chain of command.

Advice to Senior Management

I'd like to see more training, upgraded work environments, updated systems and technology, and younger and more cavalier management. New thinking and innovation are under appreciated and under developed. The glut of new talent to enter the job market over the past few years has new ideas and higher standards. To capture and retain these individuals, the bank will need to step up its offerings.

Pros

Good place to break into industry, learned a lot about banking, made some good contacts, liked quite a few of the people I worked with, and overall enjoyed the experience

Cons

Large amount of work, high expectations, management did not provide all the tools necessary to reach expectations, and occasional mandatory overtime (not much, but just added to the feeling of an overwhelming work-load)

Advice to Senior Management

At the time, the focus was on managing work rather than people. Focus on the people will create more buy-in from employees and reduce dissension. This was a small part of the bank and most likely not the case throughout the rest of the bank. Immediate manager did a pretty good job, problems stemmed from farther up the food chain.

Pros

Insurance and Benefits are fair. Tools to complete your job are provided. Federal holidays are observed. Vacation time is fair.

Cons

C level employees are overpaid as with most bank institutions. Communication is not up to par. Customers are viewed as vessels to get more and more out of them.

Advice to Senior Management

Customer Service is poor on the sales level! Remember that without customers you have no business. Base-line salaries so that there is not such a huge disparity between employees doing the same jobs. Contrary to what management believes employees do share their incomes and it is disheartning to hear your co-worker makes 20,000- 40,000 more than you!

Pros

The division I worked in believed in promoting within. It is possible to move up in the company even without a degree.

Cons

It was frustrating to work really hard, have an excellent performance review and receive only a 2 or 3 percent raise. Management seemed unwilling to fire poor performers which resulted in low morale. Even after a promotion, sometimes getting a raise was difficult.

Advice to Senior Management

Please start paying for performance in reality. Value your employees so you don't keep losing them to your biggest rival.

Pros

Location, Dress Code, work life balance. The Bank works hard to provide a decent work life balance. Hours rarely exceed 45 per week. Senior Management is very approachable and willing to listen.

Cons

Compensation, professional development, career advancement. The bank's compensation scheme is poor. High performance is not rewarded and talent often leaves. The bank's technology is antiquated due to a lack of investment. There is little career advancement although the bank is attempting to improve this area.

Advice to Senior Management

Pay more. Use modern cost management like lean or 6 Sigma to allow for greater investment in people and technology.