U.S. Bank Reviews in Minneapolis-St. Paul, MN Area

Pros

Good, consistent earnings. Bottom line driven. The company makes decision which maximize shareholder value. Conservative financial management has helped the company weather the financial storm.

Cons

No formal or informal channels of communication between management and employees. Employees do not feel in touch with organizational goals and objectives. My boss directed me, "US Bank does not tolerate candor in the workplace." Management places a greater emphasis on protecting their own reputation than good business decisions based on facts and figures.

Advice to Senior Management

Pay attention to the survey results. The poor morale is the result of the tone at the top. Being miserly on administrative expenses is penny wise but pound foolish.

Pros

Good job stability, decent pay, lots of time off. Good place to work, not great. During this economy it works.

Cons

Everything moves slowly, hiring, training, back office support. Systems are relatively outdated and need to be. Building is cheap feeling.

Advice to Senior Management

Pay, it needs to be more competitive, if this were the case less would need to be spent on acquisition and straining.

Pros

Great work environment with a family atmosphere. Excellent benefits with great advancement opportunities for someone with drive. Vacation is a plus.

Cons

Due to its large size it feels like less of a family atmosphere. The benefits are limited and advancement opportunity is non-existent.

Advice to Senior Management

Mr Davis is running the bank wonderfully in this tough economic climate and will make this bank stronger in the end.

Pros

You can learn a lot here, and take it to another company. The people who work here are fun to be around. The company is very understanding of its employees time off needs and employees are allowed very flexible hours. Also a very stable company to work for. Management is very conservitive with the handling of bank assets and the company didnt take too much damage from the current economy crisis.

Cons

The pay scale is horrible. Raises are non existant, instead you get a yearly bonus of about 2-3% of your salary. Since the only way to get a raise is to work 60 hours a week and basically become a brainwashed slave, you get stuck making the same salary for years. Everything is so segregated, each department does its own thing without knowledge of how it effects other departments. Can cause many issues with processing errors etc. Management expects employees to work 60+ hours if they are salary and still maintain a pleasant personality. Turnaround is high. People stay in a position for a year or two and then move on.

Advice to Senior Management

Review salaries and you will retain more employees.

Pros

Career advancement and personal growth are two of the largest reasons. Also, it is a large enough firm where you can find your particular niche. Moving vertically and horizontally is simple and sometimes neccessary. Furthermore, there are decent people in most departments. The salary is fair but not really anything to write home to mom about. If you can work your way up the ladder, you will do alright.

Cons

Sometimes management can just see you as number. The key is to make yourself a good number and really stand out. They will reward and promote good quality work. They could use a better salary structure.

Advice to Senior Management

None

Pros

The only real "pro" was the location was very convienent at the time.

Cons

Below average wages, middle management is poor & overly motivated by 'making their number' rather than fostering a good employee base or maintaing good morale within the department. This lack of humanization led to very high turnover which in turn kept numbers down and perpetuated the downward sprial.

Advice to Senior Management

I got the feeling that senior managment is probably really only aware of limited areas of the bank - its a big corp so there is really no feeling that lower level employees even think about a senior management presence.

Pros

I've worked for US Bank for 6 years and my co-workers are like family. We have fun at work. We joke around but when it comes to our customer service we give out 5 star service. We are very friendly with our customers and can call them by name. We have a loving atmosphere. Our bankers strive to help us with current knowledge of bank products. Our teller coordinator takes care of all of our scheduling and is very flexible about appointments and time restraints. We have many employees who have other side jobs or family commitments and our teller coordinator works around them. We are a goal oriented office, and we like to have little competitions to see who can do the most sales. We support each other. We love to get together after work for dinner or movies or other social events. We love coming to work because it is such a fun office.

Cons

re-formating management, cutting hours, freeze on hours and hiring, low salary

Advice to Senior Management

Take care of your employees, listen to employee feedback, ask for employee feedback, support employees

Pros

1. Leadership of our new CEO, Richard Davis
2. By being more conservative, USBank avoided risky schemes and are in the best financial condition of any large bank in the US.
3. Diversification of business beyond retail banking. Payment Services, for example, is a great contributor to company revenue, profitability, and growth.

Cons

1. Culture varies from group to group.
2. Even during good times, if you need office supplies, you often have to buy your own.

Advice to Senior Management

We appreciate the energetic leadership, enthusiasm, fairness, and common sense that Richard Davis brings to the CEO role. Wish more managers would follow his positive example.

Pros

Best reason is due to conservative financial position and therefore secure job. Company would rather limit raises than fire employees. This is only beneficial if you enjoy status quo and prefer an environment where people don't challenge the norm or themselves to solve problems. The other positive is the current CEO has been a strong leader throughout the tough financial turmoil and managed to preserve cash rather than purchase any dysfunctional financial institute. I would not recommend working for US Bank unless you don't want control over your own success or the ability to work hard and actually see progress.

Cons

US Bank is a very conservative company which promotes based on tenure rather than prodcution. Usually companies are successful because people take ownership together and work hard to see the company succeed. US Bank is like any other exceedingly large bank with far too much beauracratic red tape. Nobody has the ability to make significant progress so therefore nobody does. Even if people try there are most likely people who are uncomfortable with the changes and therefore push back. The whole idea of a meritocracy is lost. Its not a bad place to work for a period of time, but I think if you stayed for a long time you would either succumb to the environment of carelessness or quit.

Advice to Senior Management

I would tell Senior Management to put into place better ways to gauge performance from their subordinates.

Pros

5 weeks of vacation, central location, great people to work for.

Cons

pay was pretty average, and raises were based departments, not as much on individual performance

Advice to Senior Management

keep up the great work