U.S. Bank Reviews in Minneapolis, MN

Updated October 23, 2014
Updated October 23, 2014
1,525 Reviews
3.3
1,525 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,060 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 95 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 42 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

130 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Big ideas, small follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Minneapolis, MN
    Former Employee - Manager in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Company provides decent benefits and can be accommodating for those looking for a flexible schedule

    Cons

    Technology is extremely poor. Many initiatives happen at one time with a great deal of overlap and stress for client facing employees. Internal assistance seems to always give you the run around and generally provides inaccurate information. Employee expectations are confusing and recognition is lopsided.

    Advice to ManagementAdvice

    Stop focusing on fixing everything at once. Pick a proposed initiative and focus on it. Then go on to another one. Take more pride in the quality of service offered to customers as well as fellow employees. Taking on too much makes it seem as though you are unable to handle responsibility.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great Place to Work. Great Culture and Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Minneapolis, MN
    Current Employee - Human Resources in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Benefits include: Medical, Dental, Vision, 401K match, Tuition Reimbursement, generous paid vacation and holidays. Pension plan offered, generous STD and LTD. Onsite Health Care for employees
    Some perks include discounts on services: Cell Phone, Car Rental, Hotel, etc.
    Work from home opportunity in many areas.

    Cons

    Salary can be a little low as you move with in the company but benefits are above and beyond. Career Growth opporutnites available but can be challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fair Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Minneapolis, MN
    Current Employee - Assistant Vice President in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 10 years)

    Pros

    Flexibility and work life balance. Great culture.

    Cons

    Pay, personal growth, technology, benefits

    Advice to ManagementAdvice

    pay the current market wage

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    U.S. Bank has been a good employer, but definitely seems to care less and less about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate Assistant in Minneapolis, MN
    Current Employee - Real Estate Assistant in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    The benefits you recieve by working at the bank are great. They have a great vacation set-up and their maternity program is one of the greatest i've heard of. They also sponsor large organizations such as United Way and allow employees to volunteer at a site of their choice once a year or longer depending on how long you have worked for the company.

    Cons

    The bank in some departments seem to care more about how the company is doing, rather than how the employees are enjoying their work situation. Many people have devoted most of their time and energy to stay late and come in on weekends to stay caught up on work.

    Advice to ManagementAdvice

    Something that needs to be looked at is the U.S. Bank Talk to US Survey, my manager got the results and talked about them, but continues to never change the issues. One of the biggest issues from the survey was communication.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Minneapolis, MN
    Current Employee - Sales Manager in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 8 years)

    Pros

    Upward potential, national positions. Great Culture

    Cons

    Changing Mgmt focus, product set, target clients

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great experience in U.S. Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Minneapolis, MN
    Former Employee - Intern in Minneapolis, MN

    I worked at U.S. Bank as an intern (less than an year)

    Pros

    The office has a very friendly working environment. Everybody is nice and easy to talk to. I feel peaceful and easy to focus on my work when I was working there.

    Cons

    They are not an international company, they focus on developing local business and has great ties to local companies. But if you are looking for global development, this might not be a good place to work.

    Advice to ManagementAdvice

    Everything is good, the office is very cooperative. They focus on having a good employer and employee relationship, and their HR works really hard. The company currently has a good CEO and people like this CEO much more then the former one, so everybody is happy.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Business Partner in Minneapolis, MN
    Current Employee - Human Resources Business Partner in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Great work environment, management is awesome.

    Cons

    limited upward mobility for HR.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Demanding + Fair Compensation + Great Street Cred.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Minneapolis, MN
    Current Employee - Vice President in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 8 years)

    Pros

    Demanding. Mostly fantastic people. Also, the U.S. Bank name says a lot on your resume. The brand is strong and a successful run at USB will get people's attention.

    Cons

    Slow to identify talent and advance people's careers. Harder to open doors inside the bank than it should be. Bank is so risk averse that it is afraid to fire people who need to be fired.

    Advice to ManagementAdvice

    Identify talent & create more opportunities for you best people.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    External training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance in Minneapolis, MN
    Current Employee - Compliance in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Solid company with good prospects in the future, solid ceo

    Cons

    Be careful if you join the bank and have certifications, the wealth management group will not give me money to maintain certifications let alone enhance your current knowledge base.

    Advice to ManagementAdvice

    Be more open minded to keing existing employees further knowledge growth

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Unsurprising amount of bureaucracy and office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer in Minneapolis, MN
    Current Employee - Senior Applications Developer in Minneapolis, MN

    I have been working at U.S. Bank as a contractor (less than an year)

    Pros

    Coworkers were educated, interesting, good people to work with.
    Downtown Minneapolis office very conveniently located.

    Cons

    On the job training was nonexistent.
    Decisions were not made by experts, but by management for political reasons.
    Technology being used by employees was outdated, due to long expense cycles. Software very outdated due to underpowered IT.
    Even the development team I was on lacked important tools which would have made work flow better.

    Advice to ManagementAdvice

    Listen to people when they're experts in their field.
    This should have been the reason you hired them.

    Recommends
    Neutral Outlook
    Disapproves of CEO

U.S. Bank Photos

U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Lobby Area
US Bank Plaza
U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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