U.S. Bank

www.usbank.com

U.S. Bank Reviews in Minneapolis, MN

Updated January 30, 2015
Updated January 30, 2015
1,673 Reviews
3.3
1,673 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,134 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

140 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Senior Internal Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Audit Senior in Minneapolis, MN
    Current Employee - Internal Audit Senior in Minneapolis, MN

    I have been working at U.S. Bank full-time (less than a year)

    Pros

    Great work/life balance, annual bonuses, great 401k match, long-term incentives if you're employed long enough

    Cons

    Very slow to update to the times

    Recommends
    Positive Outlook
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Minneapolis, MN
    Former Employee - Personal Banker in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Great company to work for. Room for advancement

    Cons

    VERY tight with the budget. They dont even give you pens at the branch

    Advice to ManagementAdvice

    Keep your employees happy

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Minneapolis, MN
    Current Employee - Financial Analyst in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Great Manager. I like the work. Co-workers and Management is awesome.

    Cons

    Work load can get a little light.

    Advice to ManagementAdvice

    Promote continued education and technology.

    Recommends
    Positive Outlook
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  5.  

    Great people, excellent talent, but tough on salaries and moving up the chain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Minneapolis, MN
    Former Employee - Senior Financial Analyst in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    US Bank is a great place to get your feet wet. They have great training and mentoring programs, as well as a very strong presence in the super-regional banking industry. Richard Davis is a very smart and talented CEO, and sticks strong to the "simple banking" principal.

    Cons

    Compensation for hard-working and very talented young employees in highly visible roles is sub-par, especially in the non-revenue generating business lines. HR does not go out of their way to help much. Titles are handed out, but no monetary rewards.

    Advice to ManagementAdvice

    Seems that most employees are being micro-managed, and when any issues arise, managers do not know where to go or how to get answers.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Tellers are disposable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Coordinator in Minneapolis, MN
    Former Employee - Teller Coordinator in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    customers
    cash handling
    experience
    staying busy
    adequate training program

    Cons

    pay
    nearly impossible to move up/out of the branch
    very easy to get fired

    Advice to ManagementAdvice

    listen to concerns, help tellers move up, pay better, promote from within, hire better branch managers

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Fired for reporting immigration violation to US Bank ethics committee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Minneapolis, MN
    Former Employee - Software Developer in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Flexible working hours and slow laptop running outdated version of MS windows.

    Cons

    Do NOT report any kind of issue to US Bank's Ethics committee. Management will intimidate and find an excuse to terminate your employment for no reason. After years of working at US Bank I was terminated. After reporting potential issue to ethics committee I suffered constant work reviews and harassment. US Bank made my life hell. My advice is never report any ethics issue to US Bank.

    Advice to ManagementAdvice

    Protect US Bank employees who demonstrate courage to raise ethics issues. The reality is the opposite at US Bank.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    U.S. Bank Response

    Jan 27, 2015

    We would appreciate the chance to learn more and speak with you confidentially about your concerns. Please email us at hr.employee.relations@usbank.com. Thank you.

  8.  

    Neat Place To get a loan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Operations in Minneapolis, MN
    Former Employee - Vice President Operations in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 8 years)

    Pros

    open for business every day

    Cons

    logo silly but nice bright colors

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Manage up or stagnate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Minneapolis, MN
    Former Employee - Senior Manager in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 10 years)

    Pros

    The company has longevity for many employees who stay there for years. It is financially very well managed. It was the only large bank that made profits throughout the recent downturn. As a bank it plays safe, but continues to return sound if not spectacular results

    Cons

    Beyond a certain level up, your progress is tied to managing up only. Some managers simply do not care about their subordinates if it suits them, they will ignore and let some languish.

    Advice to ManagementAdvice

    Pay attention to how your senior level executives treat their subordinates. Perhaps you know it and think it works well for the company. The practice of "managing up" is rife in some departments. If you want talent to contribute at a higher level, manage the politics so that it truly serves the company and all of the people who are willing to do a great job. (2) Separately, your customer service as a bank is slipping very much. Many customer service people do not do a great job, the culture is simply not there to make sure that they (a) know what they are doing, (b) solve problems for their customers (3) make it easy to do business with the bank. Sometimes the decline is so slow that you may not notice until it becomes a strategic concern and huge problem.

    Doesn't Recommend
  10.  

    a regional bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Minneapolis, MN
    Current Employee - Credit Analyst in Minneapolis, MN

    I have been working at U.S. Bank

    Pros

    nice people, less stressful comparing to other big banks

    Cons

    people are underpaid in general

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Corporate Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Manager in Minneapolis, MN
    Former Employee - Portfolio Manager in Minneapolis, MN

    I worked at U.S. Bank as a contractor (more than a year)

    Pros

    Good hours and a decent salary!

    Cons

    Office needs updating. Lots of meetings. No employee input or creativity.

    Recommends
    Neutral Outlook
    Approves of CEO

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