U.S. Bank Reviews

Updated April 19, 2015
154 reviews filtered by
  • Minneapolis, MN
  • Any Job Title
3.4
154 Reviews
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
117 Ratings

154 Employee Reviews

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  1. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Minneapolis, MN
    Current Employee - Project Manager in Minneapolis, MN

    I have been working at U.S. Bank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work life balance. Most ethical bank in the world!

    Cons

    I cannot think of any.

    Advice to Management

    Keep up the good work.

  2. Great bank but VERY CHEAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MOrtgage Loan Originator in Minneapolis, MN
    Current Employee - MOrtgage Loan Originator in Minneapolis, MN

    I have been working at U.S. Bank

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Get bank and they don't micro manage you

    Cons

    The pay is ok but the bank is VERY CHEAP. You can hardly get the basics to do your job

    Advice to Management

    Management is ok. They seem to be relatively in touch with what going on with the economy

  3. Company is very customer service focus and puts clients needs first. I have had a pleasant experience working so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker in Minneapolis, MN
    Current Employee - Universal Banker in Minneapolis, MN

    I have been working at U.S. Bank part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees don't have to meet unrealistic retail sales goals like similar banks
    You are compensated very well for selling credit products
    They focus on quality rather than quantity of new business

    Cons

    Systems are older compared to other similar banks
    Less contact with higher management

    Advice to Management

    Lesser hierarchy system. You should be able to talk with your boss's boss without going through hurdles

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  5. Great work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Specialist in Minneapolis, MN
    Current Employee - Accounting Specialist in Minneapolis, MN

    I have been working at U.S. Bank full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible with scheduling! Work/life balance is very important. Lots of learning opportunities and career development is emphasized.

    Cons

    Low salaries and VERY poor health insurance. My deductible is ridiculously high, my mother didn't believe me when I mentioned it, thought I'd misunderstood. Also work within the branches is terrible, no work/life balance there and VERY high turn over (only within the branches, avoid that at all cost).

    Advice to Management

    Better training is needed in all areas I've worked so far. In branches turn over is so high and one of the main reasons is the tellers are thrown into a very high pressure situation with only 4 days of training, much of which is not about day to day tasks but entirely regarding legal issues.

  6. A company that attracts many talented people with a non biased lens toward performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Group Manager in Minneapolis, MN
    Former Employee - Senior Group Manager in Minneapolis, MN

    I worked at U.S. Bank full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work life balance, self directed career growth

    Cons

    Technology prioritization is slow and arduous

    Advice to Management

    Become more agile and less dependanr on matrix decisions

  7. Due Dates before Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Minneapolis, MN
    Current Employee - Business Analyst in Minneapolis, MN

    I have been working at U.S. Bank

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    401K 4% match. Work from home flexability.

    Cons

    Poor if any training, too many open job postings cannot be filled - extra work goes to those of use on the front line. Expectation is we do not say no and when we do management is difficult. When we do take it on (working 50 plus weeks) expectation is our performance remain stellar. No time to take needed vacations & time off.

    Advice to Management

    I don't know if they will even think this is applicable to them but here is my try... employee needs to be considered into overall agenda. Currently the due date is more important than the employee. People expected to work late & weekends to compensate unrealistic expectations.

  8. Great company to work for. Great benefits, vacation package, etc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Underwriter in Minneapolis, MN
    Current Employee - Mortgage Underwriter in Minneapolis, MN

    I have been working at U.S. Bank full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, ability to work from home, open communication

    Cons

    You have to be very self motivated and detail oriented

    Advice to Management

    Open communication, give praise when deserved, offer help and be a leader

  9. Good company and work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Coordinator in Minneapolis, MN
    Former Employee - Implementation Coordinator in Minneapolis, MN

    I worked at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance and employees are valued.

    Cons

    Low pay for the industry.

    Advice to Management

    Pay is too low at HQ.

  10. Very high ethical standards for a bank which is nice to be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Minneapolis, MN
    Current Employee - Teller in Minneapolis, MN

    I have been working at U.S. Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management, opportunities for cash bonuses based on referrals, management really focuses on employee development and feels like you are really being supported and looked out for, hire within first so its nice that employees looking to advance have a better chance, best banking package given to employees

    Cons

    somewhat archaic way of doing things, operations is a pain in the butt and they really focus in on making sure you are doing everything procedurally correct and its a big issue if your not, audit season is a headache and huge stress factor, customer service is rated and can be a pain in the butt because of the all or nothing mentality of scoring, referrals get annoying, can be high stress due to nature of customer service industries, hard to get a promotion or raise it seems

    Advice to Management

    I would advise upper management to focus on not only recognizing but REWARDING employees for their hard work; banking is a tough and demanding (mentally and emotionally) job; good employees don't get enough credit and compensation for that. Also, the bank brand is weak.

  11. Enjoyable when challenged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Analyst in Minneapolis, MN
    Current Employee - Treasury Analyst in Minneapolis, MN

    I have been working at U.S. Bank full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly coworkers.
    Provides initial challenge to structure creative career trajectories.

    Cons

    Somewhat bureaucratic with processes and career mobility.
    IT infrastructure
    Certain main stream operating software packages are dated.
    Quality of middle management not as strong as front office Executive Management team.

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