U.S. Bank Reviews

Updated March 25, 2015
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3.2
1,775 Reviews
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,175 Ratings

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)

Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time (less than a year)

    Pros

    Flexible Schedule, Management is Nice.

    Cons

    Not enough Employees lots of Temps - High Turn over

    Advice to ManagementAdvice

    Hire your Temps after initial 6 month contract.

    Recommends
    Positive Outlook
  2. Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Pros

    Company President committed to employees, met awesome people, worked with some great managers. Huge on giving back to the community.

    Cons

    Management styles can make or break the department. Which is too bad, because the bank has a lot to offer.

    Advice to ManagementAdvice

    Provide meaningful training that can actually be used day to day...... especially if your going to micro manage your staff.

    Recommends
    Positive Outlook
    Approves of CEO
  3. U.S. Bank was a great learning experience. All of the managers are usually friendly, but you have to stay on quota.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I in North Las Vegas, NV
    Former Employee - Personal Banker I in North Las Vegas, NV

    I worked at U.S. Bank full-time (less than a year)

    Pros

    You can advance quickly by surpassing the quotas.

    Cons

    If you don't surpass your quota, you could get on your district manager's bad side.

    Advice to ManagementAdvice

    Do more coaching so your bankers are always closing deals.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Saint Louis, MO
    Current Employee - Branch Manager in Saint Louis, MO

    I have been working at U.S. Bank

    Pros

    US Bank is great at doing the right thing financially for our customers.

    Cons

    Since US Bank always stays above reproach it is harder to get loans approved

    Advice to ManagementAdvice

    Productivity and Revenue goals need to be realistic based on branch and demographic

    Recommends
    Positive Outlook
    Approves of CEO
  6. Good management. Takes control of anything they do. Don't put it on anyone else. Great possibilities for future there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banker I in Boise, ID
    Current Employee - In Store Banker I in Boise, ID

    I have been working at U.S. Bank full-time (less than a year)

    Pros

    Good people. Lots of communication. Any problems? They will let you know. Not just let it slip by without helping you out.

    Cons

    Must be a hard worker. And you must want to work as much as possible. If you don't want a future in banking? Don't work here.

    Advice to ManagementAdvice

    Management treats everyone right. Possibly a tougher hr. Took 3 months to rid a negative worker. Other than that. All positive.

    Recommends
    Positive Outlook
    Approves of CEO
  7. IRA Customer Service Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Pros

    Great experience and opportunity for development

    Cons

    New department with lots of internal politics

    Advice to ManagementAdvice

    Communicate with staff more

  8. A company that attracts many talented people with a non biased lens toward performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Group Manager in Minneapolis, MN
    Former Employee - Senior Group Manager in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 10 years)

    Pros

    Work life balance, self directed career growth

    Cons

    Technology prioritization is slow and arduous

    Advice to ManagementAdvice

    Become more agile and less dependanr on matrix decisions

    Recommends
    Neutral Outlook
  9. Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor
    Former Employee - Advisor

    I worked at U.S. Bank

    Pros

    Great support from management and what you need to be successful. More then enough lead sources to produce revenue. Nice physical office and atmosphere.

    Cons

    That you do not really own your own business. The clients are the banks and not yours, so is all the income and relationships.

    Advice to ManagementAdvice

    Make more of an ownership type of feeling. As independent you actually have something that is yours, a business that you can build.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Good for a bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    I enjoyed the people I worked with and compared to other banks, sales is not pushed down your throat as much.

    Cons

    We did not have enough staffing.

  11. Encouraging, collaborative environment where home and work life balance is a priority.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Processor
    Current Employee - Case Processor

    I have been working at U.S. Bank

    Pros

    In every area I have worked with this company everyone has been friendly, encouraging and willing to help you succeed in your position. They place significant importance on home and work life balance, encouraging healthy habits and being a part of the community around you. I have always been encouraged to volunteer in the community, we constantly have fundraisers for different charitable organizations and it is an overall positive environment. Salary is competitive and there are so many opportunities for advancement in the path you are on or exploring new advancement opportunities in other areas of the company.

    Cons

    Any kind of customer service work can be difficult at times, however that is not necessarily the company that is at fault. As a teller overtime was discouraged so it could be stressful at times to make sure you stay at exactly 40 hours for the week. In other positions though overtime is encouraged as a normal part of the job. Learning is essential to the company which is a positive thing, every year you are required to take refresher courses in your areas of expertise, however there were never really set times to do this work so you would have to find a way to fit it in with all of your other responsibilities but still manage to get all your work done and meet the deadline. If time was specifically set aside for those kinds of things it would have been really helpful.

    Advice to ManagementAdvice

    I think having time set aside to finish learning requirements each year would be very helpful. Incentive programs can be helpful too but sometimes they don't always seem realistic, especially for the teller side of the company. I think there are a lot of opportunities for advancement in this company but sometimes it's hard to know exactly what those opportunities are. Maybe making a point of reaching out to employees on the lower end of the scale, such as tellers or customer service representatives, and encouraging them to shadow employees in different areas would be beneficial in helping us to understand our options for advancement.

    Recommends
    Positive Outlook
    Approves of CEO

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