U.S. Bank Reviews

Updated October 16, 2014
Updated October 16, 2014
1,504 Reviews
3.3
1,504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,048 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 95 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 40 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Coordinator in Brookfield, WI
    Current Employee - Mortgage Coordinator in Brookfield, WI

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    2 weeks paid vacation and casual dress code

    Cons

    Low pay and co workers who complain about everything

    Advice to ManagementAdvice

    Care more about your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Good, fun, nice place to work

    Cons

    No cons that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to Work. Great Culture and Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Minneapolis, MN
    Current Employee - Human Resources in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Benefits include: Medical, Dental, Vision, 401K match, Tuition Reimbursement, generous paid vacation and holidays. Pension plan offered, generous STD and LTD. Onsite Health Care for employees
    Some perks include discounts on services: Cell Phone, Car Rental, Hotel, etc.
    Work from home opportunity in many areas.

    Cons

    Salary can be a little low as you move with in the company but benefits are above and beyond. Career Growth opporutnites available but can be challenging.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    decent entry level job if you want to pursue banking....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Banker in Mesa, AZ
    Former Employee - Universal Banker in Mesa, AZ

    I worked at U.S. Bank full-time (more than an year)

    Pros

    Ability to move up,
    stability,
    very thorough training.
    401k, full benefits and time off is good
    Always room for improvement and coaching to make you more successful

    Cons

    Management is never on the same page, very high turnover
    Days in Phoenix az can be very slow as US bank is not very popular out here
    Extremely old teller systems
    Low compensation and incentives

    Advice to ManagementAdvice

    upgrade systems

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall a positive working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I
    Current Employee - Teller I

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    Positive working environment with a helping atmosphere. Customer interaction is usually positive.

    Cons

    Low compensation. Slow to hire and regularly short staffed. Building and facilities are in need of maintenance and update.

    Advice to ManagementAdvice

    Make hiring decisions quicker and schedules completed sooner than the week before. Difficult to make weekend plans without knowing schedule in advance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Technologically Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    - My job is great for my situation. (I'm a computer science major and I develop scripts and macros to automate mortgage servicing)
    - My work is mostly autonomous. No one watching me or looking over my shoulder everyday
    - People are friendly

    Cons

    - USBank is slacking in the technology dept.
    - Low Pay

    Advice to ManagementAdvice

    Look into the software development world and use in house software to replace 1000s of salaries

  8.  

    Very Stable, Good Midwestern Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Analyst in San Francisco, CA
    Current Employee - Product Analyst in San Francisco, CA

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Work/Life balance is good. You never have to worry about the future of the company or the risk of losing your job. People are for the most part friendly and easy to work with - it's not cut throat. There are opportunities to move around to different groups if you're proactive in looking for them.

    Cons

    Many people have worked at the company for lots of years and sometimes aren't open to new ways of doing things. The conservative nature of the budget makes it hard to get new projects going even if they'd make the company better off in the long run. Bureaucracy can make things take forever!

    Advice to ManagementAdvice

    Be open to new ideas, flexible work arrangements. Don't be afraid to spend money to get some important things done.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great to work for, but has its share of bureaucratic BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller in Humboldt, IA
    Former Employee - Vault Teller in Humboldt, IA

    I worked at U.S. Bank full-time (more than an year)

    Pros

    great people

    interesting work

    decent pay and benefits

    Cons

    as in all office environments - "great people" is not always a guarantee, nor an all-the-time statement

    no hope of a full-time position as a teller (they are basically making it impossible for this to be your career anymore - it's full time enough to get you benefits and to take up all your time so you can't really work a second job without wearing yourself out, but not full time enough to really support you)

    as always in pretty much any big company, not a lot of perspective from the highest high-ups about what is really best for the little guys down the line

    Advice to ManagementAdvice

    Pay a little more attention to suggestions and comments - don't ask for feedback if you're just going to ignore it.

    When you give employees an "anonymous" survey, make it actually anonymous. Don't have private sit-down meetings between employees and their bosses when said employees put anything negative in the survey about said bosses.

    Recommends
    Approves of CEO
  10.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst
    Current Employee - Programmer Analyst

    I have been working at U.S. Bank part-time (less than an year)

    Pros

    - Supportive management.
    - Flexible work hours.
    - Positive atmosphere.
    - Great people.
    U.S. Bank is a great place to work at. Everyone is very supportive and extremely smart and talented. We are a team and we never leave anyone behind. You'll have a great time at U.S. Bank!

    Cons

    - None
    - U.S. Bank is a great place to work at.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company with many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Coordinator in San Diego, CA
    Current Employee - Teller Coordinator in San Diego, CA

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    There is always a way to move up if you are dedicated.

    Cons

    The compensation could be better. The pay is slightly less than other banks, however they do not have as much sales pressure.

    Advice to ManagementAdvice

    Promote from within based on skill and knowledge, not just from time at the company.

    Recommends
    Positive Outlook
    Approves of CEO

U.S. Bank Photos

U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
US Bank Plaza
U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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