U.S. Bank Reviews

Updated September 4, 2015
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3.3
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Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,363 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

2,186 Employee Reviews

Sort: Popular Rating Date
  1. Good Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Saint Louis, MO
    Former Employee - Teller in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    I was hired as a part-time teller in my senior year of college and after I graduated I converted to full-time for two months before leaving (six months total). I really liked my teller coordinator and the resources available to me through the learning portal. I gained more experience in communicating to all levels of customers. Due to my performance, I was assigned more tasks, like back up vault teller and ATM teller.

    Cons

    I did not like the training, it was tedious and feel it lacked on U.S. Bank's products and did not prepare me for marketing our products to customers. Getting shopped within the first couple of weeks of working on the teller line. I wish I would have had more job opportunities within the company.

    Advice to Management

    Become more competitive in regards to compensation. Put a plan into effect for low performing regions/ branches - more accountability.


  2. Great Company, Great CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer II in Minneapolis, MN
    Former Employee - Applications Developer II in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    CEO acts like one of the cogs. Great work life balance for me, nice amount of PTO

    Cons

    Health insurance a bit high, but that is everywhere now, big bank red tape

    Advice to Management

    Thanks for being awesome.


  3. Teller review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    our manager was great and treated everyone with respect and tried to help them as much as they could.

    Cons

    My immediate supervisors wasn't the best leader


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Employee focused with flexibility. Opportunity for promotion and growth. Senior management is engaged and in touch with the workforce. Lots of opportunity to volunteer.

    Cons

    Benefit costs are on the higher end. As with any large company, sometimes technology can be slightly outdated, however the software is above average for the size.


  6. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Great environment, good benefits, you learn a lot!

    Cons

    Not a lot of opportunity.. They hire from outside rather then within.


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Peak Time Teller in Joplin, MO
    Former Employee - Peak Time Teller in Joplin, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank (Less than a year)

    Pros

    They take great care of employees

    Cons

    Very, very pushy as far as referrals


  8. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Lockbox Operations in Covington, KY
    Current Employee - Government Lockbox Operations in Covington, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank (More than a year)

    Pros

    Great benefits and decent pay.

    Cons

    Upper Management is sometimes not out for the employee.


  9. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Eau Claire, WI
    Former Employee - Personal Banker in Eau Claire, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank part-time (More than 3 years)

    Pros

    Working with customers Solving customer's problems Giving advice and tips for a better banking experience

    Cons

    The verbal abuse from customers Not enough help when needed


  10. Good Bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pasco, WA
    Current Employee - Assistant Manager in Pasco, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    The company is heading in the right direction, very conservative bank. They offer a great amount of vacation and paid sick time off. Where I work at we also have every weekend off, federal holidays off and paid. They offer bonuses and commission based on sales.

    Cons

    The buildings lack renovation, the income is lower compared to local credit unions in the area, they do not allow overtime, to grow with the bank you usually have to move out of the are you live in where there are opportunities. The raises each year are ridiculous!! your lucky to have a .25 raise yearly.

    Advice to Management

    it would be great to pay hard working employees what they deserve. Yearly raises should at least be .75 to those who earned it. Update your buildings!


  11. Love it here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    The senior leadership is open to critical feedback, and I believe we are headed in the right direction, especially compared to other financial institutions.

    Cons

    At times I wish we were compensated more, but I strongly believe that our company culture far outweighs being slightly underpaid.

    Advice to Management

    Continue inspiring your employees! While we may not be the most progressive bank, continue to look for opportunities to invest in critical initiatives that will make us stronger in the long run!



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