U.S. Bank Reviews

Updated June 29, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,276 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

1,984 Employee Reviews

Sort: Popular Rating Date
  1. Good bank, good products and services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Anaheim Hills, CA
    Current Employee - Branch Manager in Anaheim Hills, CA

    I have been working at U.S. Bank full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Products are great best on the market, really focused on getting new customers to bank

    Cons

    Takes a while to make more money, points and incentives are hard to make


  2. Business Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very good company to work for and great work life balance. The goals set are very realistic and can be met if you just do it! Upper management is nice and you have decision making when putting in a loan, most big banks they are fast to decline and not listen, US Bank will let you tell the business owners story to make a good loan.

    Cons

    The technology from the employee standpoint is behind time but for the clients they are up to speed so they clients do not know.

    Advice to Management

    Keep up the positive attitude and great CEO.


  3. Good for sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Vancouver, WA
    Current Employee - Personal Banker in Vancouver, WA

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits. Managers are great for the most part. Great place to start, they hire based on customer service skills, and train you for the banker skills.

    Cons

    If you work instore the hours are horrible. Work life balance is hard to have. Sales, sales, sales! you have sales points to hit every month. If you don't hit them they will ride you about it.


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  5. Good environment to work in. Sales pushy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I liked the atmosphere us bank created. I felt like they cared about their employees. I worked at an in store branch

    Cons

    Very sales oriented. It is not a place to work if you hate to push products on customers. Aisle time was not fun.

    Advice to Management

    Continue to make employees feel valuable. I don't feel like aisle time is very effective.


  6. Teller/Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired From US Bank in Ross, OH
    Former Employee - Retired From US Bank in Ross, OH

    I worked at U.S. Bank (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You are eligible to participate in a 401K plan, after one year of employment. They match your 401K contribution up to a point. They have a pension plan. US Bank is a strong and healthy company. Job security. I had great co-workers.

    Cons

    The insurance is not good. The premiums are high, there is a very high deductible before you get anything. After you meet your deductible, it does not get much better. Management is constantly pressing employees to sell, sell, sell.

    Advice to Management

    Value your employees more.


  7. U.S. Bank as a whole cares about their enployees, but U.S. Bank Home Mortgage does not.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The bank as a whole truly cares for their employees. Growth within the bank is encouraged and made possible. Most employees have been with the bank 20, 30, 40+ years. Richard Davis, our CEO, is a visionary. He is honest and has a heart for all his employees, down to the very bottom.

    Cons

    However, the upper management at Home Mortgage presents a much different story. They don't care about you. At all. They only see $$$. Operations is a DISASTER. Ratings below are based on the bank as a whole, not this division.

    Advice to Management

    To Upper a Management at Home Mortgage: until you start sincerely caring about people, you will not retain your employees (not that you want to...to you I know we are all disposable and replaceable).


  8. Great environment makes up for average pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Minneapolis, MN
    Current Employee - Data Analyst in Minneapolis, MN

    I have been working at U.S. Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Highly ethical corporation (especially when measured against its peers) that cares about it's employees and the communities it serves. Great work environment and retirement benefits.

    Cons

    Slightly below average compensation and healthcare options.


  9. Mortgage Loan, Customer Service, Accounting,

    Former Employee - Mortgage Underwriter in Cleveland, OH
    Former Employee - Mortgage Underwriter in Cleveland, OH

    I worked at U.S. Bank full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    very ambitious, motivated, caring, cheeful, accountable and credible

    Cons

    try and please everybody and I found out I can't

    Advice to Management

    treat all employees the same


  10. The COMPANY is great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time (Less than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    A strong, ethical company with good direction in changing economic times. Non-discriminatory policies.

    Cons

    Middle managers, inconsistency from region to region.

    Advice to Management

    Good work overall, just wish you could prevent the power trips in middle management, and enforce the non-discrimination policies at that level.


  11. HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at U.S. Bank (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    U.S Bank is a great company to work for. Excellent growth opportunities, benefits, and management.

    Cons

    Pay periods were changed from Bi Monthly to Bi Weekly.



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