U.S. Bank Reviews

Updated July 27, 2015
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3.3
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Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,309 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

2,057 Employee Reviews

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  1. Helpful (5)

    Fraud Case Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Case Processor in Kansas City, MO
    Current Employee - Fraud Case Processor in Kansas City, MO

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits as far as Employee Assistance Funds to help families with unexpected disasters or live events, tuition reimbursement, my department is very flexible with time off and work-life balance. Large company so you would think there would be lots of room to move.One of the number one companies for employing Veterans, which I think is something to be proud of.

    Cons

    Low pay, even with such a large company there seems to be more hiring from outside instead of promoting within which is frustrating since they will help you pay to get your degree but will not promote you easily once you get that degree. Also seems like, in my department for sure, people can get away with doing little to no work and it's just expected for others to pick up slack and no repercussions for the people not doing there job.

    Advice to Management

    Promote from within if you have someone who meets the qualifications. It is frustrating to bring in a team or department manager who barely knows how to manage a group, let alone they do not know anything about the job we do and sometimes/quite a bit cannot answer any of the relevant questions we have to help us do our job.


  2. Treasury Management Sales Associate

    Former Employee - Treasury Management Sales Associate in Dayton, OH
    Former Employee - Treasury Management Sales Associate in Dayton, OH

    I worked at U.S. Bank (More than 8 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Richard Davis is a Great President

    Cons

    Senior management not on tap with core values of Company

    Advice to Management

    Senior management needs to be more employee-oriented and not process-oriented.


  3. U.S Bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in South Jordan, UT
    Current Employee - In-Store Banker in South Jordan, UT

    I have been working at U.S. Bank

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The company really seems to strive to do the right thing for the employee. Great starting pay entry-level. Lots of opportunity to advance if you are willing to put in the work. Great people.

    Cons

    Terrible health insurance. Not too flexible with school schedules. In-store hours are very long and can interfere with work-life balance. No part-time.

    Advice to Management

    Please consider making a full-time position at 35 hours. Those with school schedules would appreciate it.


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  5. Helpful (1)

    Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great boss and wonderful teammates. Always challenged with interesting projects.

    Cons

    A lot of turnover in the branches.


  6. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere and great people to work with. Managers care

    Cons

    Generally it's not a bad career if you enjoy finance or banking. It wasn't my cup of tea.


  7. Great Company Vision - Tough Times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Administrator in Boston, MA
    Current Employee - Portfolio Administrator in Boston, MA

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great senior leadership with clear direction and goals for company and business line

    Cons

    Little upward mobility and insular thinking among groups leads to tension


  8. Can be a great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at U.S. Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People love the company and tend to stay a long time. There is always someone celebrating their 30th or 35th anniversary with the company.

    Cons

    The bank is very conservative when it comes to compliance, and that can make it difficult to compete with more nimble competitors. However, this could also be viewed as a 'pro' since it creates more stability.


  9. As a company, I think it tries to be a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Coeur d'Alene, ID
    Current Employee - SERVICE ADVISOR in Coeur d'Alene, ID

    I have been working at U.S. Bank full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people that work there are some of the nicest. The company seems to care about people and it's not a soul sucking place to work. They do provide retirement and basic health insurance, which is a tough thing to find. They also spend a lot of time training new hires.

    Cons

    It's a very lonely job. I work at a call center and there is no effort made to connect employees with each other. I can go an entire workday never speaking with any of my coworkers because of the scheduling and breaks. As an employee I feel as though I'm just a worker bee that they really don't have the time to invest in.

    Advice to Management

    Find ways for us to actually get to know each other. It's a really lonely job. I'm fairly certain that I have some really neat coworkers, but I'm not sure because I never get to talk to them.


  10. Commercial Banking Relationship Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Positive Outlook
    Positive Outlook

    Pros

    The position is in sales but provides a flexible work schedule and an excellent benefit package.

    Cons

    The scope of the position requires a thorough understanding of credit and underwriting which takes time to learn.


  11. Good

    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at U.S. Bank (More than a year)

    Pros

    Friendly employees and people to work for.

    Cons

    Career progression and compensation is not the greatest asset.



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