U.S. Bank

www.usbank.com

U.S. Bank Reviews

Updated January 24, 2015
Updated January 24, 2015
1,657 Reviews
3.3
1,657 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,130 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Laid back, all cultures and life styles welcome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Specialist in Portland, OR
    Current Employee - Small Business Specialist in Portland, OR

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    Extremely professional work environment. If you can be successful at US Bank you can do well at any financial institution. Great reputation, US Bank is very conservative, our best interest is to be paid back so we don't overextend the customer. US will not take part in bad investments for example the mortgage crisis... While other banks were giving out insane mortgage rates to anyone, We kept our same lending guidelines the same, resulting in US not needing the "bail out" and not setting our customers up for failure.

    Cons

    Compensation is low compared to other banks. It's joked about that US Bank is the training institution for all other banks. It is difficult to move up in house and when you do, the pay is usually considerably lower then someone who is hired on from another employer.

    Advice to ManagementAdvice

    Pay BBO's more, We lose so much money training the Business Banking Officers, having them work for US for 2 years then move to another bank. In turn US Bank not only loses good employees but also gives other institutions the benefit of hiring a well trained employee with a possible book of business.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Banker
    Former Employee - Universal Banker

    I worked at U.S. Bank full-time (less than an year)

    Pros

    Good bonus structure. Helpful upper management. Great coaching.

    Cons

    Manager was overbearing, however that was branch specific. Having best sales in district, she would still be hovering asking why I wasn't making cold calls.

    Advice to ManagementAdvice

    If an employee has a system that works, allow them to work at their production.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Specialist
    Current Employee - Small Business Specialist

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Growth opportunities, Tuition Reimbursement, Company values, Training, Culture

    Cons

    Compensation average at best, marketing, internal systems not always functional

    Advice to ManagementAdvice

    I would suggest expanding your marketing efforts beyond the START program and HELOC rates and start letting customers know about the wide range of services the bank can offer to both consumers and small businesses.

    Recommends
    Neutral Outlook
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  5.  

    Very tight security. Confidential information. Data Entry 8-10 hrs a day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Representative in La Mirada, CA
    Former Employee - Data Entry Representative in La Mirada, CA

    I worked at U.S. Bank

    Pros

    Dress was casual. Data Entry, update files, open mail, Full benefits. Good hours 8am-430pm- or 6am-430pm
    Weekends off. Lunchroom had vending machines, refrigerators, microwave, cable television

    Cons

    Little room for promotion. Job depended on a contracted employer.

    Advice to ManagementAdvice

    Management was fair. Human Resource department accessible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    There is a lot to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lockbox Clerk II in Cincinnati, OH
    Current Employee - Lockbox Clerk II in Cincinnati, OH

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    There are many positions with in the lock box to lean. That will also help you move up in the bank.

    Cons

    The equipment is not the easiest to work with due to the age of it.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working for US Bank is reassuring, it is one the strongest financial institutions in the Nation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Convenience, advancement, view, strength and core values

    Cons

    Hours, pay, marketing, having set guidelines.

    Recommends
    Positive Outlook
  8.  

    Good Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Good work environment. Always a new challenge

    Cons

    Very poor benefits. Employer 401k match made annually for the following year at the end of January, the next year

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great outside of retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Career development, training, large company so there is room to grow

    Cons

    Benefits, work life balance, compensation

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Minneapolis, MN
    Former Employee - Personal Banker in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Great company to work for. Room for advancement

    Cons

    VERY tight with the budget. They dont even give you pens at the branch

    Advice to ManagementAdvice

    Keep your employees happy

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great coworkers but

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Lincoln, NE
    Former Employee - Teller in Lincoln, NE

    I worked at U.S. Bank

    Pros

    Flexible schedule, coworkers, pretty fun job!

    Cons

    Pay, Sales rewards aren't done right, lack of advancement

    Advice to ManagementAdvice

    Pay more, have more ways of advancing without having to go through a bunch of random positions

    Recommends
    Neutral Outlook
    Approves of CEO

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