U.S. Bank Reviews

Updated July 30, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,309 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

2,062 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great boss and wonderful teammates. Always challenged with interesting projects.

    Cons

    A lot of turnover in the branches.


  2. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 24 Hour Call Center Personal Banker With Selling in Overland Park, KS
    Current Employee - 24 Hour Call Center Personal Banker With Selling in Overland Park, KS

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great managers for the most part, obviously can't bat .1000, but some of the greatest managers that really have a passion for improvement.

    Cons

    Pay could be a bit more competitive, but nothing horrible

    Advice to Management

    Great stuff. If your own manager won't help, someone else will.


  3. Teller Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Coordinator in Chicago, IL
    Current Employee - Teller Coordinator in Chicago, IL

    I have been working at U.S. Bank (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    US Bank is excellent at promoting from within the company. There is also ample room for growth including many different departments to work in.

    Cons

    Although US Bank takes pride in providing excellent customer service, the surveys that score this could use some improvement.

    Advice to Management

    Knowing your employees strengths and weaknesses, will help in better coaching and overall employee satisfaction through utilizing each individual's strength.


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  5. Banker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Approves of CEO
    Approves of CEO

    Pros

    It has a great upper management team which makes good decisions.

    Cons

    nothing bad to say about the company.


  6. Helpful (5)

    Fraud Case Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Case Processor in Kansas City, MO
    Current Employee - Fraud Case Processor in Kansas City, MO

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits as far as Employee Assistance Funds to help families with unexpected disasters or live events, tuition reimbursement, my department is very flexible with time off and work-life balance. Large company so you would think there would be lots of room to move.One of the number one companies for employing Veterans, which I think is something to be proud of.

    Cons

    Low pay, even with such a large company there seems to be more hiring from outside instead of promoting within which is frustrating since they will help you pay to get your degree but will not promote you easily once you get that degree. Also seems like, in my department for sure, people can get away with doing little to no work and it's just expected for others to pick up slack and no repercussions for the people not doing there job.

    Advice to Management

    Promote from within if you have someone who meets the qualifications. It is frustrating to bring in a team or department manager who barely knows how to manage a group, let alone they do not know anything about the job we do and sometimes/quite a bit cannot answer any of the relevant questions we have to help us do our job.


  7. Can be a great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at U.S. Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People love the company and tend to stay a long time. There is always someone celebrating their 30th or 35th anniversary with the company.

    Cons

    The bank is very conservative when it comes to compliance, and that can make it difficult to compete with more nimble competitors. However, this could also be viewed as a 'pro' since it creates more stability.


  8. Treasury Management Sales Associate

    Former Employee - Treasury Management Sales Associate in Dayton, OH
    Former Employee - Treasury Management Sales Associate in Dayton, OH

    I worked at U.S. Bank (More than 8 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Richard Davis is a Great President

    Cons

    Senior management not on tap with core values of Company

    Advice to Management

    Senior management needs to be more employee-oriented and not process-oriented.


  9. U.S Bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in South Jordan, UT
    Current Employee - In-Store Banker in South Jordan, UT

    I have been working at U.S. Bank

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The company really seems to strive to do the right thing for the employee. Great starting pay entry-level. Lots of opportunity to advance if you are willing to put in the work. Great people.

    Cons

    Terrible health insurance. Not too flexible with school schedules. In-store hours are very long and can interfere with work-life balance. No part-time.

    Advice to Management

    Please consider making a full-time position at 35 hours. Those with school schedules would appreciate it.


  10. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere and great people to work with. Managers care

    Cons

    Generally it's not a bad career if you enjoy finance or banking. It wasn't my cup of tea.


  11. Great Company Vision - Tough Times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Administrator in Boston, MA
    Current Employee - Portfolio Administrator in Boston, MA

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great senior leadership with clear direction and goals for company and business line

    Cons

    Little upward mobility and insular thinking among groups leads to tension



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