U.S. Bank Reviews

Updated September 16, 2014
Updated September 16, 2014
1,440 Reviews
3.3
1,440 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,005 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 80 reviews)

  • There are lots of opportunities for advancement and lateral career changes (in 30 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 34 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    External training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance  in  Minneapolis, MN
    Current Employee - Compliance in Minneapolis, MN

    I have been working at U.S. Bank full-time for more than 3 years

    Pros

    Solid company with good prospects in the future, solid ceo

    Cons

    Be careful if you join the bank and have certifications, the wealth management group will not give me money to maintain certifications let alone enhance your current knowledge base.

    Advice to ManagementAdvice

    Be more open minded to keing existing employees further knowledge growth

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great co-workers, awful management and work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Banker, Teller  in  Madison, WI
    Former Employee - Universal Banker, Teller in Madison, WI

    I worked at U.S. Bank full-time for more than 3 years

    Pros

    Compensation was competitive, hired great people at non-management positions, some locations seemed to be great places to work

    Cons

    Work/life balance was terrible, scheduling and management rules varied at each location. There is no set policies throughout the company. Everything is left up to 'branch manager discretion.' This meant a new manager could come in (high management turnover) and change a veteran employees set schedule. They could also change vacation time practices and policies, sometimes doing so halfway through the year. It was very difficult for anyone with another job, school, a family, or just a life outside of work. Some locations required availability of 7am-6:15pm M-F and every Saturday morning while only scheduling employees 15-40 hrs/wk. If you questioned management or we're not able to comply with schedule changes, you set yourself up for retaliation in the form of even more last minute schedule changes, not approving vacation requests and even employee reprimands-which were all considered "OK" because it is the manager's discretion. There is no set hiring wage for positions and raises are few and far between. Often employees didn't know why they were or were not getting a raise.

    Advice to ManagementAdvice

    Branch manager discretion for so many policies and practices leaves too many things unclear and gives too much power to a single individual. If an employee does not get along with that one manager it makes retaliation and harassment way to easy to get away with. I am surprised that a major national bank wouldn't have some sort of online scheduling system, with across the board policies regarding how to request off and update availability. The work environment is amazing at some locations, while absolutely horrible at others. This inconsistency makes it difficult to know what you are getting yourself into when you start working for U.S. Bank.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Minneapolis, MN
    Current Employee - Sales Manager in Minneapolis, MN

    I have been working at U.S. Bank full-time for more than 8 years

    Pros

    Upward potential, national positions. Great Culture

    Cons

    Changing Mgmt focus, product set, target clients

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    DON'T GO INTO THE RMDM DEPARTMENT- IT'S A TRAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Saint Louis, MO
    Current Employee - Relationship Manager in Saint Louis, MO

    I have been working at U.S. Bank as a contractor for less than a year

    Pros

    You're employed and are earning a paycheck.

    Cons

    Started as a temp. We had to evacuate the building downtown 1 hour before the end of my shift and as a temp- the bank wouldn't pay for it but did so for permanent employees. Clocking in and out for work, lunch, and breaks is an annoying process. 1 minute late is an occurrence. Management say with their mouth that they value their employees & the job is relevant, and that they're about helping the mortgagor but it's all LIES. They treat employees like slaves that are disposable. There's a revolving door- the turnover is sooooo HIGH. There's no way this sort of environment is beneficial for the customer. People are being trained and then quitting or getting fired for very lame reasons. Gosh- I could go on and on. If you're a conformist, don't like to think outside the box, okay with not being significant or an asset then this is your job.

    Advice to ManagementAdvice

    Get new management that are ambitious, professional, and can work with a high sense of integrity.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Middle of the road company with good values and local community commitment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Pittsburgh, PA
    Current Employee - Senior Project Manager in Pittsburgh, PA

    I have been working at U.S. Bank full-time for more than 10 years

    Pros

    Good work environment with modest benefits.

    Cons

    U.S. Bank is well known for poor compensation across the whole company.

    Advice to ManagementAdvice

    Very good company values and committment to local communities; however, very poor pay scales across the board in the whole company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Typical Corporate Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time for more than 3 years

    Pros

    There is a lot of growth and advancement that you can become part of.
    Even though their insurance is high, and has a high deductible they pay toward your HSA account.

    Cons

    The drive to the city is long.
    If you work your typical 8-5 shift you are noted as the person that leaves at 5 oclock. So basically they want you to work over your scheduled hours if you are salary.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Banker  in  Seattle, WA
    Former Employee - Small Business Banker in Seattle, WA

    I worked at U.S. Bank full-time for more than 3 years

    Pros

    great way to move up if your good at sales

    Cons

    hr is not the best at doing there investigation

    Advice to ManagementAdvice

    work with your bankers

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It is a great company to work for, very flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Specialist  in  Saint Paul, MN
    Current Employee - Security Specialist in Saint Paul, MN

    I have been working at U.S. Bank full-time for less than a year

    Pros

    The teamwork environment is awesome, and the works hours are flexible

    Cons

    The cafeteria is quite expensive and you have to pay for parking

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Clerk  in  Denver, CO
    Current Employee - Mail Clerk in Denver, CO

    I have been working at U.S. Bank part-time for more than a year

    Pros

    Good benefits, good pay, company values, many opportunities to move up, bonus

    Cons

    Management, department restrictions, policies for hours

    Advice to ManagementAdvice

    Work for your employees so that they may work back with you.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Proud to have worked for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker II  in  Akron, OH
    Former Employee - Personal Banker II in Akron, OH

    I worked at U.S. Bank full-time for more than 8 years

    Pros

    Usbank has it together. They do very well at rewarding great performance and give you all the tools and resources needed to perform at your best. Advancement is available and encouraged. Some of the benefits are very competitive. Work life balance is a strong focus.

    Cons

    There is room for improvement in compensation and health benefits. I have no other complaints.

    Advice to ManagementAdvice

    There is too much of a divide between the traditional and in-store markets. Having worked in both, I believe there needs to be more consistency in policy and more collaboration between these two markets.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for U.S. Bank? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.