U.S. Bank Reviews

Updated July 2, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,276 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

1,989 Employee Reviews

Sort: Popular Rating Date
  1. Steady place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    It's a very stable place to work, good work-life balance. Layoffs are rare, people go home at 5 and after hours client contact is not a regular thing (with some exceptions). If you want to do the same job, check your boxes and go home at 5 for 25 years, this is your place. There is not much pressure to develop as an employee, if that's your kind of thing.

    Cons

    If you have any ambition of promotion or growing your skills, run for the hills. Pay is under market. Mid-senior management actively obstructs employee growth for all but a select few. Management is very wedded to the idea "this is how we've always done it," and even questioning why will get you blacklisted. No support for participation in industry groups or skills acquisition.

    Advice to Management

    Actively support employee growth. Do things that make sense, not because someone thought a checklist of a checklist was a good idea 15 years ago.


  2. Good Company/People, Bad Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    The people are excellent and the training is great.

    Cons

    Compensation in both wages and benefits is very poor.


  3. Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Product Manager in Atlanta, GA
    Former Employee - Business Product Manager in Atlanta, GA

    I worked at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong Brand & Policies aligned to maintain profitability status

    Cons

    Many "consensus toll gates" on the road to obtain a decision to tweak a traditional process valued by leadership

    Advice to Management

    Let the talent you bring in from outside your organization blend their experiences with your culture more seamlessly to keep pace with your more nimble competition ...


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  5. Business Banking Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary, benefits, and experienced upper management

    Cons

    I don't see any cons


  6. psc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Los Angeles, CA
    Current Employee - Personal Banker in Los Angeles, CA

    I have been working at U.S. Bank

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good pay -- easy goals

    Cons

    health insurance needs a major relook


  7. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Rapid City, SD
    Former Employee - Teller in Rapid City, SD

    I worked at U.S. Bank full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent benefits. Nice to be able to buy an extra week of vacation each year.

    Cons

    In comparison to other banks, the pay is very poor & raises are few & far between. Company is pushy on getting sales referrals. Upper management is poor & does not care about their employees. Very little room for advancement, even if you have a college education.

    Advice to Management

    Start paying employees what they are worth- this would greatly help with your high turnover rates. Offer better raises & more opportunity for advancement. Treat your employees with care & respect.


  8. Good bank, good products and services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Anaheim Hills, CA
    Current Employee - Branch Manager in Anaheim Hills, CA

    I have been working at U.S. Bank full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Products are great best on the market, really focused on getting new customers to bank

    Cons

    Takes a while to make more money, points and incentives are hard to make


  9. Tough Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at U.S. Bank full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The base salary is a bit higher than market peers.

    Cons

    Bonuses much lower than market peers. AND benefits are terrible - health insurance is awful, very expensive premiums to employees, plus $3,500 deductible mean you basically only have catastrophic coverage. They charge you to participate in the 401k. And tricky loopholes mean benefits you think you participate in after one year vesting period actual don't start for a year and a quarter or two.

    Advice to Management

    If you gave an inch on your all hallowed expense ratio (pick up a larger percentage of employee health insurance premiums, lower the deductible, cover maintenance medications, pay for employee parking, provide water, coffee, paper towels, sponges and soap in your employee kitchens, allow employees to take Uber or taxis when traveling rather than requiring them to use public transportation - even at night, when travelling alone), your employees might be happier and you'd have a lot less turnover - and why don't you see employee turnover as an issue to be concerned about?


  10. Business Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very good company to work for and great work life balance. The goals set are very realistic and can be met if you just do it! Upper management is nice and you have decision making when putting in a loan, most big banks they are fast to decline and not listen, US Bank will let you tell the business owners story to make a good loan.

    Cons

    The technology from the employee standpoint is behind time but for the clients they are up to speed so they clients do not know.

    Advice to Management

    Keep up the positive attitude and great CEO.


  11. Good for sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Vancouver, WA
    Current Employee - Personal Banker in Vancouver, WA

    I have been working at U.S. Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits. Managers are great for the most part. Great place to start, they hire based on customer service skills, and train you for the banker skills.

    Cons

    If you work instore the hours are horrible. Work life balance is hard to have. Sales, sales, sales! you have sales points to hit every month. If you don't hit them they will ride you about it.



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