U.S. Bank Reviews

Updated August 30, 2015
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3.3
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Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,348 Ratings

Pros
  • Good flexibility in terms of work-life balance (in 99 reviews)

  • Good work environment with modest benefits (in 47 reviews)

Cons
  • Work life balance can be tough sometimes (in 45 reviews)

  • Upper management doesn't care about the little guy (in 52 reviews)

More Pros and Cons

2,163 Employee Reviews

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  1. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mutual Fund Services in Milwaukee, WI
    Current Employee - Mutual Fund Services in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Good starting base salary for a person, such as myself, coming out of college. -good benefits -20+ days of vacation -work schedule somewhat flexible

    Cons

    You work for a bank, therefore, they don't spend a lot of money on technology, cubes are old, only one desk chair option and it is uncomfortable, we have to pay for parking at the downtown Milwaukee location.


  2. Love it here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    The senior leadership is open to critical feedback, and I believe we are headed in the right direction, especially compared to other financial institutions.

    Cons

    At times I wish we were compensated more, but I strongly believe that our company culture far outweighs being slightly underpaid.

    Advice to Management

    Continue inspiring your employees! While we may not be the most progressive bank, continue to look for opportunities to invest in critical initiatives that will make us stronger in the long run!


  3. Teller 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Saint Joseph, MO
    Former Employee - Teller in Saint Joseph, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank (Less than a year)

    Pros

    Loved the customer interaction at the branch level.

    Cons

    Too much selling products that customers didn't need. Mediocre Training. Branch Management not the greatest


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  5. Structured Financial Analyst investor reporting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Structured Financial Analyst in Chicago, IL
    Former Employee - Structured Financial Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Work life balance is decent, some long nights can be expected. 401k match is 4% if you take advantage of it. Subsidize part of monthly transportation cost. Low stress environment to gain technical skills. Some continued skill building training but not enough to make a difference.

    Cons

    With the good comes the bad, in this case lots of it. Your experience in the Chicago location will depend solely on who is your direct manager, some take the time to provide guidance and support, others look at you as a completely replaceable part of the machine. Low morale, low pay compared to industry norms. High turnover rate. Lack of retention of quality employees. Division sets unreasonable goals which impact end of year bonus (not in a good way). Don't expect opportunity for growth within structured finance as it is very top heavy, if management is content, then very little thought is given to analyst level employees. The culture in the Chicago location has been toxic for the last 2 years but is slowly starting to change, Only transferable skills gained are technical, all other aspects of structered finance are niche and do not carry over to broader financial industry. No employee perks (not even coffee). There is no incentive to out perform peers because there is no pay for performance.

    Advice to Management

    Management needs to pay for performance and adjust salary to market. Retain talent, the reason people leave is because they gain skills and then leave after 2 years to get 25% pay increase elsewhere. Invest in your employees. Conservative or not, the bank is experiencing brain drain by failing to keep high performing employees happy. Stop turnover, it creates a toxic environment and low morale. In my time before I left the bank over 20 people had left in 2 years. Almost 1 per month, that is unacceptable and should be a red flag that change is needed. Give Boston and Irvine more work as Chicago has been the work horse of GSF-IR since 2008


  6. The first bank I've ever worked at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    Loyalty to employees and customers, great vacation/sick time right out of the gate, opportunity for quick growth and advancement., hours (banker hours!)

    Cons

    High turnover which leads to poorly trained employees, low salary and incentive pay,


  7. Securities Operations Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to start your career. Friendly atmosphere to work in. Most managers are very laid back and know you have a life outside of work.

    Cons

    Poor pay compare to other banks. Only way to get promoted is if your in the click with managers. They play favoritism. Mangement makes promises but never intends to keep them.

    Advice to Management

    Look outside the box. Give the hard workers a chance to be promoted instead of the people you go to happy hour with.


  8. it&c

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 10 years)

    Pros

    It depends on which market you are in but the Twin Cities has a fairly decent work life balance. Vacation time is decent. Benefits package is comparable to other banks in the area

    Cons

    Pay is not even close to their competitors. Management uses the market to explain why raises are not what they should be (cost of living increases do not exist) but then announce top earnings and huge bonuses for the executives.

    Advice to Management

    Work on helping your employees but catching up with your competitors. Upgrade your technology. Do these things or stop making us take a survey to measure our engagement every year but doing nothing about the pain poins.


  9. Executives need to be watched

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Saint Louis, MO
    Former Employee - Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    Great people and overall a good, solid company (compared to the other major banks).

    Cons

    Too much faith in executive management. I have seen entire departments let go using shady legal tactics.

    Advice to Management

    Instead of trusting everything that your SVPs are telling executive staff, get some feedback from the management teams. Too many people are let go for ridiculous reason...GOOD people.


  10. Good Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    Very stable company. Puts themselves in good position not to have to do layoffs

    Cons

    Benefits could be a little better.


  11. Lick box clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lockbox Clerk in Gresham, OR
    Former Employee - Lockbox Clerk in Gresham, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    Only worked from 2008 -2009, job was was fun, challenging and I would love to do it again. My immediate supervisor was awesome. Most coworkers were nice.

    Cons

    Way to strict on attendance policy and mistakes policy. The department manager was openly against women and tended to berate women in front of everyone, while showing men respect and privacy.

    Advice to Management

    Learn how to manage your employees equally. Allow a person to be human, and get sick and make mistakes without fear of immediate termination. Provide proper training of employee and inform them of all policies up front. Be diverse to people with disabilities.



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