U.S. Bank

  www.usbank.com
  www.usbank.com

U.S. Bank Reviews

Updated November 26, 2014
Updated November 26, 2014
1,572 Reviews
3.3
1,572 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,088 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, many expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Iowa City, IA
    Current Employee - Teller in Iowa City, IA

    I have been working at U.S. Bank (more than an year)

    Pros

    Very involved in the community. Awesome parties for winning campaigns/contests. Management puts effort into who they hire to make sure there is a good fit.

    Cons

    Lots of micromanaging. Sales calls daily. Always having to be in a good mood and nice, even for customers who do not deserve it. Company relies heavily on customer service scores.

    Advice to ManagementAdvice

    Less micromanaging

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Corporate Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Manager in Minneapolis, MN
    Former Employee - Portfolio Manager in Minneapolis, MN

    I worked at U.S. Bank as a contractor (more than an year)

    Pros

    Good hours and a decent salary!

    Cons

    Office needs updating. Lots of meetings. No employee input or creativity.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Hard work-Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Days flew by with challanging workload. Able to work from home if necessary. Ok benefits.

    Cons

    Management doesn't have a clue how to motivate or train personal.

    Advice to ManagementAdvice

    Try mentoring instead of bullying.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time (more than 10 years)

    Pros

    I think there is a great work atmosphere

    Cons

    lack competitive compensation and salary

    Advice to ManagementAdvice

    become more relatable with employees

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    OKAY - good money for a short period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paralegal in Saint Louis, MO
    Current Employee - Paralegal in Saint Louis, MO

    I have been working at U.S. Bank as a contractor (less than an year)

    Pros

    the money was $22 an hour -- good pay

    Cons

    they made a promise to hire us full time and they could not ---they should not make promises that they could not keep

    Recommends
  7. 3 people found this helpful  

    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Coordinator in Brookfield, WI
    Current Employee - Mortgage Coordinator in Brookfield, WI

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    2 weeks paid vacation and casual dress code

    Cons

    Low pay and co workers who complain about everything

    Advice to ManagementAdvice

    Care more about your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great Place to Work. Great Culture and Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Minneapolis, MN
    Current Employee - Human Resources in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Benefits include: Medical, Dental, Vision, 401K match, Tuition Reimbursement, generous paid vacation and holidays. Pension plan offered, generous STD and LTD. Onsite Health Care for employees
    Some perks include discounts on services: Cell Phone, Car Rental, Hotel, etc.
    Work from home opportunity in many areas.

    Cons

    Salary can be a little low as you move with in the company but benefits are above and beyond. Career Growth opporutnites available but can be challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Mankato, MN
    Former Employee - Teller in Mankato, MN

    I worked at U.S. Bank part-time (more than an year)

    Pros

    Great people. Strong bank

    Cons

    Retail hours weren't great for me.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Big ideas, small follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Minneapolis, MN
    Former Employee - Manager in Minneapolis, MN

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Company provides decent benefits and can be accommodating for those looking for a flexible schedule

    Cons

    Technology is extremely poor. Many initiatives happen at one time with a great deal of overlap and stress for client facing employees. Internal assistance seems to always give you the run around and generally provides inaccurate information. Employee expectations are confusing and recognition is lopsided.

    Advice to ManagementAdvice

    Stop focusing on fixing everything at once. Pick a proposed initiative and focus on it. Then go on to another one. Take more pride in the quality of service offered to customers as well as fellow employees. Taking on too much makes it seem as though you are unable to handle responsibility.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    US Bank is very competitive and can be very demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    US Bank has many locations and departments where one can experience a variety of different opportunities. There are Bonuses offered in the majority of sales positions. US Bank offers better than average benefits especially if you have been with the company for more than 5 years.

    Cons

    US Bank is very demanding and at times can feel very overwhelming when lack of staffing occurs, which at times is constant, especially the bigger FTE office. This is usually good and bad, often times these branches are the ones who employees get promoted so it can feel like your constantly training. (Good with the Bad like I said)

    Advice to ManagementAdvice

    When hiring new employees pending the position, have at least three weeks of dedicated off site training program(s) so that the new employees can get some sort of proper training and out of the way of customer interactions. This at times can be more of a hardship to the existing office and detriment to customer loyalty scores can suffer with existing staff.

    Positive Outlook
    Approves of CEO

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