U.S. Bank

www.usbank.com
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Employee Reviews

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  1.  

    Not the best bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in San Francisco, CA
    Former Employee - Teller in San Francisco, CA

    I worked at U.S. Bank part-time (less than a year)

    Pros

    - Hourly pay is pretty good for tellers
    - Lots of opportunities to move up

    Cons

    - The bank has shady practices
    - Slow foot traffic and high sales goals
    - Selling products that are bad for customers
    - Unrealistic sales goals are the worst part of the job

    Advice to ManagementAdvice

    - Don't force a teller to sell products that make a customers financial situation worse

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Call Center Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Denver, CO
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Denver, CO

    I worked at U.S. Bank

    Pros

    Managers are approachable and reasonable; Cost of health insurance middle-of-road; New opportunities open up quickly

    Cons

    Sales pressure, high volume call pressure

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Private Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Private Banking Relationship Manager in San Francisco, CA
    Former Employee - Private Banking Relationship Manager in San Francisco, CA

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    High focus on integrity, team like feel. Service for clients with over a million is better than at many banks

    Cons

    A HUGE disconnect between senior management and local middle managers- everyone is working but pulling in different directions

    Advice to ManagementAdvice

    Communication is key!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Seattle, WA
    Current Employee - Personal Banker in Seattle, WA

    I have been working at U.S. Bank full-time (more than a year)

    Pros

    Great company with great values that takes care of its employees and offers much opportunity to move up.

    Cons

    Base salary is lower than most financial institutions and the incentive compensation is lacking.

    Advice to ManagementAdvice

    Many managers need to provide a more professional relationship with employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great people with lackluster pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Operations Specialist in San Jose, CA
    Former Employee - District Operations Specialist in San Jose, CA

    I worked at U.S. Bank full-time (more than 5 years)

    Pros

    I got lucky enough to work with a great team for over 4.5 years. Overall great benefits including medical, dental and time off for volunteering (5 Star program)

    Cons

    Some branch employees are not as motivated/dedicated and tend to slack off which leads to rest of team picking up the slack. Also Salary/Bonus is not on par with the industry

    Advice to ManagementAdvice

    Improve salary structure and promotions within the company. Otherwise new hires are receiving better end then internal employees. Internal employees have more of a incentive to switch to a competitor then come back when there's an opening.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Retail banking is not what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Denver, CO
    Former Employee - Personal Banker in Denver, CO

    I worked at U.S. Bank full-time (more than a year)

    Pros

    Professional setting and quality training.

    Cons

    Sales driven. High emphasis on loans and credit cards. Job jeopardy if manager goals aren't met. Poor pay scale.

    Advice to ManagementAdvice

    Don't threaten an employee's job if they don't refinance loans or sell a credit card. Pay better than $15/hour for a personal banker.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    US BANK from a banker's point of view

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Los Angeles, CA
    Former Employee - Personal Banker in Los Angeles, CA

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Good benefits, Large organization, many career opportunities in lateral moves or geographical moves

    Cons

    Smaller salaries comparing with other banks, big turnover and small interest in investing in the employee. Depending on the division you work, sometimes there are some unrealistic goals.

    Advice to ManagementAdvice

    Review goals depending on the location of the branch.

    No opinion of CEO
  9.  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Portland, OR
    Former Employee - Personal Banker in Portland, OR

    I worked at U.S. Bank full-time (more than a year)

    Pros

    Good work/life balance. Ok advancement opportunities.

    Cons

    Underpaid. Revolving management. Unqualified personnel.

    Advice to ManagementAdvice

    Turnover is costly, both monetarily and in reputation.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Stuck in the Middle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at U.S. Bank

    Pros

    Locations are amazing across the country. Branch personnel excellent. Everyone there wants to work hard and do a good job. Excellent products, product development is on top of their game. Always forward thinking.

    Cons

    If you are in Middle Management there is no such thing as work life balance. As a District Manager, your job is to keep your branches focused and take care of the customers while hitting your sales goals. Your regional presidents, need to take lessons: understanding and listen to objections that happen. Take the time to observe branch life. All they care about is "if you don't do your job", in their eyes, you are treated without respect.

    Advice to ManagementAdvice

    HR needs to make sure they listen to individuals even if it has to do with upper management. Listen to your District managers. They are smart, wonderful leaders that can burn out very quickly.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Good life and work balance

    Cons

    No movements and growth, low salary and benefits

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