U.S. Bank Reviews

Updated March 25, 2015
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  1. Lower branch level employees such as tellers and bankers are scrutinized while managers get to sit back.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    depending on the location, your co workers can make the work day better.

    Cons

    Constant scrutiny about numbers and customer service.

  2. A solid company - great job, not really career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    The company is stable and has some perks of employment.

    Cons

    If you don't live in Minneapolis there are not many options for career advancement. The comp levels and benefits are weak compared to competitors.

    Advice to ManagementAdvice

    Senior leadership is very impressive, however that focus on what really matters begins to diminish as you go further down the reporting structure. I think executive level employees would be very sad to see what really goes on.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Pros

    Good Company and great people

    Cons

    Temp Status was held for a long time.

    Advice to ManagementAdvice

    Pay

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great company but salary is flat. They care more about stock holders than employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer IV in Saint Louis, MO
    Current Employee - Applications Developer IV in Saint Louis, MO

    I have been working at U.S. Bank

    Pros

    This is a very stable company with excellent benefits and enlightened management, in the right position it would be opportunities to grow and there is always a lot going on

    Cons

    In IT for the past 2 years all salaried employees have been required to take a pay reduction in the form of an extra week of unpaid vacation, for which the compensation was reduced from pay checks throughout the year. This was in an effort to afford stock buy backs and make earnings numbers to impress investors. That's great got strengthening the company but very unfair to employees who have bills and budgets of our own. To make matters worse raises for meeting performance goals have been 1 or 2% and bonuses not so great. Last year I was pleased to see a 2% raise until i learned that my bonus had been decreased by almost the same dollar amount as my pay increase! Career opportunities for growth within my business unit have been non existent.

    Advice to ManagementAdvice

    You have been cutting the corners on compensation for skilled and experienced IT professionals in key positions for too long. As the economy opens up we ARE getting outside offers. You can expect to start bleeding tech talent very soon if things continue in this trend. I have been key on some large projects and I can tell you I am looking.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Pay was decent and coworkers were friendly, but the sales and red tape were suffocating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at U.S. Bank

    Pros

    The pay for my professional experience was good. The benefits were moderately good too.

    Cons

    Sales quotas were very demanding and my immediate supervisor offered more criticism than coaching. About a few months in I got a new supervisor and things were better, but by that time I was burnt out and looking for a way out. Also, the sales process had so much red tape and redundancy that it made the sales process unbearable.

    Advice to ManagementAdvice

    Start finding ways to streamline the sales process of account opening and loan origination.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. If you work hard, you are given glorious stories of moving up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Denver, CO
    Former Employee - Customer Service Manager in Denver, CO

    I worked at U.S. Bank (more than 8 years)

    Pros

    I loved the feeling of working as a team to accomplish one simple goal. We really came together after our robberies. The vacation time is nice, but with a high turn around for employees you may not get your first choice at a time to take it.

    Cons

    The upper management has no notification of your accomplishments. They are only made aware of the mistakes you make.

    Advice to ManagementAdvice

    Quit dangling the growth in front of others. That is only a ploy to get you to work at a salary for for more hours than you were at the hourly rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Part Time Teller Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Bellevue, WA
    Former Employee - Teller in Bellevue, WA

    I worked at U.S. Bank part-time (less than a year)

    Pros

    This gave me some of my best training on how to be a stellar example of customer service, and I left with fantastic tools to appear to be the best in the room with customer service. The company also has very good benefits.

    Cons

    Very "sales" driven, and I was held to the same sales expectations of full-time employees, which I felt took away from my ability to focus on maintaining good customer service.

    Advice to ManagementAdvice

    Realize that numbers aren't everything.

    Doesn't Recommend
    Neutral Outlook
  9. I enjoy banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    The environment team effort commission

    Cons

    Sales and scorecards termination if sales aren't

    Advice to ManagementAdvice

    Treat employees and clients better

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Internal targeted Department audits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    I love expanding my knowledge base by learning all the different business lines. As well as the every change research of new regulations.

    Cons

    The drive to work is 50 miles one way for me.

    Recommends
    Positive Outlook
  11. Enjoyable when challenged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Analyst in Minneapolis, MN
    Current Employee - Treasury Analyst in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Friendly coworkers.
    Provides initial challenge to structure creative career trajectories.

    Cons

    Somewhat bureaucratic with processes and career mobility.
    IT infrastructure
    Certain main stream operating software packages are dated.
    Quality of middle management not as strong as front office Executive Management team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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