U.S. Bank Reviews

Updated October 19, 2014
Updated October 19, 2014
1,506 Reviews
3.3
1,506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,049 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 95 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 40 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people to work with, underwriting to get a loan through is not easy.

    Former Employee - Mortgage Originator in Denver, CO
    Former Employee - Mortgage Originator in Denver, CO

    I worked at U.S. Bank full-time (more than an year)

    Pros

    Freedom to perform the job as needed and schedule flexibility. My co-workers were great, good benefits, solid bank with a good customer base, not a lot of "cold" calling.

    Cons

    The underwriting process to get a home loan through was a challenge as several different underwriters would look at the entire file when additional conditions were requested, adding their conditions, resulting in having to go back to the borrower numerous times for additional information.

    Advice to ManagementAdvice

    Have the same underwriter review the file. Get final documents out to the borrower at least 2 - 3 days before the scheduled closing.

  2.  

    OKAY...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Saint Paul, MN
    Former Employee - Personal Banker in Saint Paul, MN

    I worked at U.S. Bank full-time (more than an year)

    Pros

    Large Minnesota based Company, pretty good benefits, matching 401k

    Cons

    Not very good salary. Afternoon and evening hours. You are watched like you are a teenager in middle school.

    Advice to ManagementAdvice

    Trust us to do our job. Micromanaging over your shoulder constantly does not make for a good work experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Hard to stomach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Kirksville, MO
    Former Employee - Personal Banker in Kirksville, MO

    I worked at U.S. Bank full-time (more than 5 years)

    Pros

    I had an amazing working staff. Our staff was courteous, prompts, responsive and overall an GREAT team.

    Cons

    As a corporation the bottom line is the dollar figure. How much could you sell to an individual. Coming from a small market I knew "Mr. Smith" did not want a credit card as he had mentioned several times. But, corporate felt the need to keep asking...keep asking.... keep asking....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Was a great Company to work for until New Regional and District Managers came aboard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Store Senior Banker in Cleveland, OH
    Former Employee - In-Store Senior Banker in Cleveland, OH

    I worked at U.S. Bank full-time (more than 5 years)

    Pros

    In-store locations are more laid back atmosphere than in a traditional branch. Vacation and sick time were right on track. Promotions are available if you have the right managers helping.

    Cons

    Micro-Managed when New Regional and District Managers arrived. Make your loan quota's or you will be terminated, no matter how long you have been with the Company or if you met all your other goals that have been set. Watch out for your fellow team members cause they will steal all your loans because of the quota's. Don't talk to the H.R. dept. cause they will stab you , NO SECRETS will be kept if you call about someone. Very poor Health care Coverage and pay a tremendous amount for, in which covers nothing.

    Advice to ManagementAdvice

    The President/Ceo needs to start going into branches and seeing what is really going on, instead of relying on the ones beneath him, because they need more guidance on how to treat there employees, your surveys do not ask the questions that need to be addressed, especially since he started out as a teller, get off your high horse and come back to reality, maybe you won't have the big turn over you are going through, The Cleveland market use to be known as the most loyal employees, better check and see why in the last 3 or so yrs, your employee turnover has quadrupled or even more. Hmm New Regional and District Managers, maybe that's the problem. Oh and don't expect a raise because your not going to get one unless you are in the top 2%

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Best company I've worked for yet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Saint Louis, MO
    Current Employee - Teller I in Saint Louis, MO

    I have been working at U.S. Bank part-time (more than an year)

    Pros

    Awesome upper management, hours/holidays, scheduling is good and flexible

    Cons

    Having to sell credit cards is sort of harder, sometimes miscommunication errors.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry in Chicago, IL
    Former Employee - Data Entry in Chicago, IL

    I worked at U.S. Bank full-time (more than 10 years)

    Pros

    Very quite place to work in.

    Cons

    Working and doing a good job with the supervisor.

    Advice to ManagementAdvice

    Give you time to really learning the job you are doing.

    Recommends
    Approves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Minneapolis, MN
    Current Employee - Sales Manager in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than 8 years)

    Pros

    Upward potential, national positions. Great Culture

    Cons

    Changing Mgmt focus, product set, target clients

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great employer with stable employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payment Solutions Consultant in Billings, MT
    Current Employee - Payment Solutions Consultant in Billings, MT

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Freedom to run your business within a business.

    Cons

    Hard to get promoted and upward mobility is slim

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Banker in Seattle, WA
    Former Employee - Small Business Banker in Seattle, WA

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    great way to move up if your good at sales

    Cons

    hr is not the best at doing there investigation

    Advice to ManagementAdvice

    work with your bankers

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Typical Corporate Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    There is a lot of growth and advancement that you can become part of.
    Even though their insurance is high, and has a high deductible they pay toward your HSA account.

    Cons

    The drive to the city is long.
    If you work your typical 8-5 shift you are noted as the person that leaves at 5 oclock. So basically they want you to work over your scheduled hours if you are salary.

    Recommends
    Neutral Outlook
    Approves of CEO

U.S. Bank Photos

U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Lobby Area
US Bank Plaza
U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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