U.S. Bank Reviews

Updated September 19, 2014
Updated September 19, 2014
1,448 Reviews
3.3
1,448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,011 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 80 reviews)

  • There are lots of opportunities for advancement and lateral career changes (in 30 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 34 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place To Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank part-time

    Pros

    Company is very consumer oriented, values employees

    Cons

    Pay is not very competitive, KDS/Gallup scores weigh heavily on branches

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    It is a wonderful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Team Leader  in  Saint Louis, MO
    Current Employee - Mortgage Team Leader in Saint Louis, MO

    I have been working at U.S. Bank full-time for more than 5 years

    Pros

    Great growth opportunities and good development

    Cons

    Conservative pay and communication is not as open between areas as it should be

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Management is very unprofessional at my location..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller II  in  Fremont, OH
    Current Employee - Teller II in Fremont, OH

    I have been working at U.S. Bank full-time for more than a year

    Pros

    I was able to transfer to a different branch to bump up from a part time teller to a full time teller. Pay wasnt bad for when I first started. I like the company and the products they offer.. My experience couldve been much better if my management wasnt so immature and disrespectful. I wouldnt recommend to ANYONE to apply at my branch until that demon woman is fired.

    Cons

    Pay raises are NOT likely. Health insurance truly SUCKS. Assistant managers can really ruin an entire branch. They are very nasty about being over on your weekly time. I wasnt even being paid overtime because I was 35 hours a week, but I would get yelled at for being over by an hour in a week and would have to take an extra long lunch the next week to make up for it; so they wouldnt have to pay me a PENNY more than they had to. I was even scheduled at much less than 35 hours one week just because the assistant manager felt like punishing me! Call nights, where you have to stay an hour or more after work to make proactive sales calls, are guaranteed if you dont make your sales expectations every week... Total BS.. Not all branches are like that though thank goodness.. Gallup is pretty stupid. I used to do the monthly reports for my branch and one single grade below perfect can stop you from getting a bonus. Awful execution with that... Good program and idea besides that.

    Advice to ManagementAdvice

    Get your stuff together and seriously look into your assistant/scheduling managers. Some of them are CROOKED and should not be in charge of anything. The company itself is wonderful and I was always proud to say i worked here, but I cannot handle the verbal abuse anymore. I have submitted a case with HR, but havent heard anything back from them yet... which is unfortunate. You could've kept a seasoned employee that knew what they were doing.. Putting in two-weeks notice very soon.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  Minneapolis, MN
    Current Employee - Senior Product Manager in Minneapolis, MN

    I have been working at U.S. Bank full-time for more than a year

    Pros

    Great benefits along with plenty of opportunities for promotions. Veteran friendly company.

    Cons

    There is a lot to learn in the first year. The tools are very specific to banking.

    Advice to ManagementAdvice

    The new on boarding process was a great help. Continue to put resources there. A key for me going forward is the education benefit. I plan to be with the company for several years to come.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at U.S. Bank full-time for more than 10 years

    Pros

    Management cares about the employees

    Cons

    I haven't come accross any cons yet

    Advice to ManagementAdvice

    Kepp up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Banker  in  Saint Paul, MN
    Current Employee - Call Center Banker in Saint Paul, MN

    I have been working at U.S. Bank part-time for less than a year

    Pros

    Care about employees, Growth opportunities

    Cons

    I havent ran into any yet

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    All fluff no substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager  in  Cincinnati, OH
    Former Employee - Regional Manager in Cincinnati, OH

    I worked at U.S. Bank full-time for more than 10 years

    Pros

    Alot of paid time off due to bank holidays

    Cons

    Huge corporation where dreams go to die. Corporate vision translates to business line nightmares. Management I had to deal with was crude, passive aggressive, ignorant and unbelievably unprofessional.

    Advice to ManagementAdvice

    Take some courses on how to manage people. Making veiled threats, cutting them off mid sentence, and threatening them with losing their job is not a coaching session.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investor Accounting Specialist  in  Chicago, IL
    Current Employee - Investor Accounting Specialist in Chicago, IL

    I have been working at U.S. Bank full-time for more than 8 years

    Pros

    Good work atmosphere. Great work and life balance. Good flexible schedule.

    Cons

    No opportunity for advancement. Average pay.

    Advice to ManagementAdvice

    Great company's values. Stable company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It was wonderful I liked it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Default Counselor  in  Saint Louis, MO
    Former Employee - Default Counselor in Saint Louis, MO

    I worked at U.S. Bank full-time for more than a year

    Pros

    Its a real good position

    Cons

    You do have room for advancement

    Advice to ManagementAdvice

    I fill that when you have left US BANK IN good standing you should get another opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Excellent Company, Veteran Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Auditor  in  Minneapolis, MN
    Current Employee - Internal Auditor in Minneapolis, MN

    I have been working at U.S. Bank full-time for more than a year

    Pros

    Flexible Schedule, Good Pay, Paid 2 week Military Leave, Excellent Advancement Opportunities, CEO actually cares about employees

    Cons

    Medical Insurance could be better

    Recommends
    Positive Outlook
    Approves of CEO

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