U.S. Cellular

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U.S. Cellular Reviews in Goldsboro, NC

545 Reviews

3.2
545 Reviews
Rating Trends

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Kenneth R. Meyers
100 Ratings

Review Highlights

Pros
  • It also depends on your own manager if there is any sort of understanding for a work/life balance (in 43 reviews)

  • Employees have great benefits even if you are part time (in 65 reviews)


Cons
  • Work-life balance is difficult in retail stores, especially with somewhat high turnover (in 34 reviews)

  • The new billing system has caused a conflict in so many areas it is really sad (in 15 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Exciting Learning Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Interim Retail Sales Manager  in  Goldsboro, NC
    Current Employee - Interim Retail Sales Manager in Goldsboro, NC

    Pros

    The Values and Behaviors of the D.O.
    The stories and experiences in regard to winning customer service-a customer thanking us for our help.
    The empowerment and freedom to make decisions to provide an effective customer experience.
    Benefits w/pension plan, tuition- reimbursement
     good vacation time awarded
    Market Leaders try to help morale and look out for us

    Cons

    pay is not the best (but not the worst)
    hours- vacation blackouts
    lack of incentives-for the non-sales support groups
    no visibility of senior leadership except in the home area (chicago)

    Advice to ManagementAdvice

    Be more visible to all markets instead of a select few.
    Don't be afraid to get the latest and greatest- Not meaning the i-phone, but look at a phone/device we can be exclusive on that is the best.
    Raise data limits; Let the family plans with data share their data like they would minutes.
    Get more input from store level for major changes such as Plan-grams, store hours, compensation. some of these decisions are very different by store, location, and markets.

    Recommends
    No opinion of CEO

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