U.S. Cellular Reviews

I have been working at U.S. Cellular full-time for more than 3 years

Pros – The pay and benefits are good for what you do.

Cons – No longer employee and customer focused, now focused on the dollar at all cost. New manager's lack good leadership skills and training

Advice to Senior Management – Quit trying to be Verizon and go back to having your own identity and values.

No, I would not recommend this company to a friend

I have been working at U.S. Cellular full-time for more than 7 years

Pros – Salary is competitive and the benefits are great.

Cons – job security, often feel like any day could be your last day. There was a lot of favoritism in this call center. Job is repetitive and you get almost no training (i.e tech support specialist), you have to learn as you go. Lack of consistency from management.

Advice to Senior Management – Provide better training and systems so your employees can perform their jobs.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at U.S. Cellular full-time for more than 7 years

Pros – good place to grow and develop.

Cons – too many recent changes, layoffs, new systems.

Advice to Senior Management – stand up for what you think is right don't just go with the flow.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at U.S. Cellular full-time for more than 7 years

Pros – Great to work with Co-Workers.

Cons – Smaller wireless provider. Hope the company last a long time.

Advice to Senior Management – None

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at U.S. Cellular full-time for more than 3 years

Pros – As a Retail Wireless Consultant there is a good training program. The good Sales Managers that I had had did a good job helping me along, and I never felt like there was a manager that I couldnt talk to. Even though it's a retail schedule the work/life balance is very good, I never worked more than 40 hours/week (unless I requested to over holidays), and there's never any work to take home with you

Cons – Sold Chicago market to Sprint and closed the stores in Chicago. I never felt like there were a lot of opportunities to move up in the organization if I did not want to become a Sales Manager or work at a call center.

Advice to Senior Management – There has been a lot of change at U.S. Cellular over the time that I've been there and some of it has been difficult, make sure to keep communication open and honest like I feel like you do

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at U.S. Cellular

Pros – Good pay for entry level

Cons – Bad hours but good pay

Advice to Senior Management – Tighten up

I have been working at U.S. Cellular full-time for more than 3 years

Pros – Ability to work from home, time off (after 3 years - 3 weeks vacation, 1 week personal, 6 days sick), friendly atmosphere, annual bonuses

Cons – lots of changes and uncertainty, job security due to many recent cuts

Yes, I would recommend this company to a friend

I have been working at U.S. Cellular full-time for more than a year

Pros – The people are friendly and the company seems to support a good work/life balance. Benefits are fair to good.

Cons – The pay is a little low. It is also difficult for people to move up or move to different positions. The system is very rigid and difficult to change. The "DO" seems to be guidelines for how associates should respect each other, but the company often does not follow the same guidelines in it's relationship with employees.

Advice to Senior Management – Stop using the DO as a club. Look at all the corporate policies and make the system treats every associate with respect.

Yes, I would recommend this company to a friend

I have been working at U.S. Cellular

Pros – good pay, respectable vacation times

Cons – not so flexible scheduling and poor senior management

Yes, I would recommend this company to a friend

I have been working at U.S. Cellular full-time for more than 7 years

Pros – Wonderful place to work. Love it here. Plan on staying here forever.

Cons – A lot of reorganizations, can make things stressful at times

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company