U.S. General Services Administration

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U.S. General Services Administration Reviews

Updated March 3, 2015
Updated March 3, 2015
105 Reviews
3.2
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. General Services Administration Acting Administrator Daniel M. Tangherlini
Daniel M. Tangherlini
41 Ratings

Review Highlights

Pros
  • Work Life Balance is exceptional in today's environment (in 18 reviews)

  • Teleworking, New technology initiatives, Flexible work hours (in 9 reviews)


Cons
  • Not as in tune with private-sector business principles as one would hope (in 4 reviews)

  • It's the federal government so there is quite a bit of red tape and slow movement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to start a federal career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration

    Pros

    Very nice Employees and Management
    Great work life balance

    Cons

    Often tasks go without recognition

  2.  

    Management analyst with GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time (more than 10 years)

    Pros

    Good work life balance, benefits, promotion potential. Ability to telework is nice. The transit subsidy helps a lot with commuting costs.

    Cons

    Most boring job imaginable. So much government red tape BS. Lots of lazy employees, crazy, paranoid employees, and weirdos. Not much room for new ideas.

    Advice to ManagementAdvice

    Focus less on trivial administrative matters, like how long someone is away from their desk during lunchtime, and more on employee performance.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Too many inconsistent processes and procedures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Specialist
    Current Employee - Human Resources Specialist

    I have been working at U.S. General Services Administration full-time

    Pros

    There is a lot of opportunity for telework and various alternative works schedules.

    Cons

    The Human Resources Department is full of employees that have only worked for the agency and do not have knowledge or do not care to practice good, sound, personnel practices. There is a culture of pre-selection in the HR Department and management/supervisors are blatantly committing Prohibited Personnel Practices by providing favoritism to those who have been "loyal" to GSA instead of promoting/reassigning based on merit, knowledge, skills, and abilities. There is an issue with veterans preference being improperly adjudicated and personnel selected for positions from public announcements based on the erroneous veterans preference status. Simple HR terms are not understood by some of the uneducated/ignorant managers. Many of the HR "Specialists" do not even know how to do basic qualifications, job analysis, pay setting, etc. The whole HR department needs to be overhauled. There are a few good HR people; however, they tend to not last very long because of the disorganization, inconsistency, and egos that are overly inflated of people in leadership positions.

    Advice to ManagementAdvice

    Consider announcing all HR positions through the National Recruitment Center that is being established and having the area of consideration merit-wide. Do not let managers make hiring decisions based on favoritism or friendships that are established. Ensure there is panel of interviewers that are from various offices and do not allow panels to be established in one office where one of the panel members is the supervisor of another panel member. Require HR personnel to attend HR training through USDA for any courses relevant if not already trained in those areas.

    Doesn't Recommend
    Negative Outlook
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  5.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration

    Pros

    Great people that lead to great teamwork.

    Cons

    Theres always a bad seed in every office. In which it kind of ruins everything else.

    Advice to ManagementAdvice

    Allow more employees to get training in other fields or more in depth in their current field.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    GSA Region 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Specialist in New York, NY
    Current Employee - Leasing Specialist in New York, NY

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    Great Work-Life Balance, Telework available

    Cons

    Moving to the 55th Floor of 1WTC, Some micromanagement

    Advice to ManagementAdvice

    There are things that work in other Regions in GSA that should be implemented here, and are not. Management is struggling to find ways to get things done when they are working well elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Interview

    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC

    I have been working at U.S. General Services Administration full-time (less than a year)

    Pros

    very basic interview but very professional

    Cons

    Pay wasn't what I wanted but accepted

    Recommends
  8.  

    Tremendous opportunity to influence the Design, Build, Operate community of Facility Portfolio Owners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Washington, DC
    Current Employee - Consultant in Washington, DC

    I have been working at U.S. General Services Administration

    Pros

    Never bored, always a new challenge/opportunity. Working with professionals in all areas. Ability to establish improved policies and procedures, as well as creating new National Standards in Building Asset Classification Systems.

    Cons

    Decentralized management structure creates too many layers of management and leads to an consensus driven decision making process which discourages innovative solutions.

    Advice to ManagementAdvice

    There is a need for business lines to integrate decision making to better serve the taxpayers through lowering the costs of ownership of the built environment.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Kansas City, MO
    Former Intern - Intern in Kansas City, MO

    I worked at U.S. General Services Administration as an intern (less than a year)

    Pros

    Very Nice co-workers, laid back environment

    Cons

    Very boring and mundane, work consisted of scanning all day.

    Advice to ManagementAdvice

    Interns are there to experience day to day operations versus busy work. I really don't feel as if I learned anything valuable pertaining to real estate.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Nice people, but processes are not consistent and it's all about who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time

    Pros

    GSA believes in telework which is awesome, there are also alternative work schedules available for most employees. Usually GSA has higher graded positions than other federal agencies.

    Cons

    Lack of progression once you get to GS-12. Favoritism is alive and well and for most promotion opportunities, it is already pre-determined who gets the position (although that is illegal and very hard to prove.) Also, autonomy is non-existant and as an employee, you will not be allowed to use your brain.

    Advice to ManagementAdvice

    Allow achievers to grow without micro-managing and make the hiring process more fair. You should not promote others solely due to longevity. Skill level, experience, and technical know-how is much more important.

    Doesn't Recommend
    Negative Outlook
  11.  

    Interesting and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Assistant
    Former Employee - Special Assistant

    I worked at U.S. General Services Administration full-time (more than a year)

    Pros

    Many functions and responsibilities

    Cons

    It's the federal government so there is quite a bit of red tape and slow movement

    Recommends
    Neutral Outlook
    No opinion of CEO

U.S. General Services Administration Photos

General Services Administration Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
The entry hall of the U.S. General Services Administration building (Photo thanks to Flickr user M. V. Jantzen, available under by-nc v2.0)

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