U.S. General Services Administration

www.gsa.gov
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U.S. General Services Administration Reviews

Updated April 8, 2015
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3.1
111 Reviews
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Recommend to a friend
Approve of CEO
U.S. General Services Administration Acting Administrator Daniel M. Tangherlini
Daniel M. Tangherlini
44 Ratings

Pros
  • Work Life Balance is exceptional in today's environment (in 18 reviews)

  • Teleworking, New technology initiatives, Flexible work hours (in 9 reviews)

Cons
  • Not as in tune with private-sector business principles as one would hope (in 4 reviews)

  • It's the federal government so there is quite a bit of red tape and slow movement (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great place to start a federal career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration

    Pros

    Very nice Employees and Management
    Great work life balance

    Cons

    Often tasks go without recognition

  2. Good work enviroment.

    Former Employee - Financial Analyst in Atlanta, GA
    Former Employee - Financial Analyst in Atlanta, GA

    I worked at U.S. General Services Administration

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent training and good work environment.

    Cons

    Possible layoffs if not employed as a permanent employee.

  3. GSA is a great company to work with and to work with And other agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Construction Project Manager in Atlanta, GA
    Current Employee - Construction Project Manager in Atlanta, GA

    I have been working at U.S. General Services Administration

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    the pros is the ability to work and to do your best

    Cons

    The length it takes to get projects approve

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  5. Needs much help...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Specialist
    Former Employee - Contract Specialist

    I worked at U.S. General Services Administration

    No opinion of CEO
    No opinion of CEO

    Pros

    The agency offer plenty of trainings and benefit programs. The salary is not bad as well.

    Cons

    Promotional positions are given to the under qualified and ineligible (unfair competition).

    Advice to Management

    Allow all employees to be cross-trained throughout the Agency.

  6. GSA was among the top 20 government places to work during the first decade of the new millineum.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Manager
    Former Employee - Asset Manager

    I worked at U.S. General Services Administration

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Hiring capacity to bring on new, young, smart, talent, and open minded management group to lead the teams.

    Cons

    The Las Vegas incident was overblown and overreacted to by most and they've taken significant steps backward.

    Advice to Management

    Grow up, trust your people from actions. Its easy to see through words when actions do not support the words.

  7. common sense level is at zero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Budget Analyst in Chicago, IL
    Former Employee - Budget Analyst in Chicago, IL

    I worked at U.S. General Services Administration full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    as a contractor - none.. we got paid time off on federal holidays and that's about the extent of positive experiences

    Cons

    -most people that work there are just a bunch of automatons.... spending the day there is like watching paint dry ( I know cubicle jobs are typically boring, but this place took it to another level)

    -some managers were a nightmare.. you have to deal with omnipresent micro-managers who would constantly stare at employees to the point of uncomfortable

    - ever since the vegas scandal, they don't spend money on anything.. no napkins, cups or anything in the break room.. same goes for office supplies.. when I asked for a mouse pad once I got a sticky used one...umm thanks?

    Advice to Management

    quit or retire.. everyone is looking after their own self interest there's no reasoning with these people.. anytime you ask anything or suggest anything.. you get a rehearsed answer that doesn't even make sense

  8. This is the Government. No matter what they say about trying to be like private industry-- it's the GOVERNMENT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contracting in Chicago, IL
    Current Employee - Contracting in Chicago, IL

    I have been working at U.S. General Services Administration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Liberal work/life balance and good benefits. The leadership is very political and has no professional background except working for the Government.

    Cons

    Professional level of co-workers is very low. Advancement is non existent, unless you are under 40.

    Advice to Management

    Take care of performers. Measure actual performance, not ridiculous things like employee engagement or other soft targets. Watch the actual bottom line, not made up statistics.

    Forget your National Office wunderkinds- they don't know what they're talking about. Talk to your regions if you really want to know what's going on. Your staff in DC is myopic and not productive.

    Best thing to happen was for Tangherlini to move on, no agenda except cutting costs regardless of the impact on service or quality.

  9. Not a horrible experience for a contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. General Services Administration

    Pros

    There is room to learn a lot if you start with a great team. If you like working with people and learning some of the gobernment back story and inner workings this a=is a good place.

    Cons

    working with gov't fixures who are fixated in minutia or the not my job mindset. Back biting and pettiness when you think outside the box. Dangerous for a contractor.

    Advice to Management

    Value your contractors. They go through too much to just gain a clearance to be readily expendable by fixtures.

  10. Management analyst with GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good work life balance, benefits, promotion potential. Ability to telework is nice. The transit subsidy helps a lot with commuting costs.

    Cons

    Most boring job imaginable. So much government red tape BS. Lots of lazy employees, crazy, paranoid employees, and weirdos. Not much room for new ideas.

    Advice to Management

    Focus less on trivial administrative matters, like how long someone is away from their desk during lunchtime, and more on employee performance.

  11. Too many inconsistent processes and procedures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Specialist
    Current Employee - Human Resources Specialist

    I have been working at U.S. General Services Administration full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There is a lot of opportunity for telework and various alternative works schedules.

    Cons

    The Human Resources Department is full of employees that have only worked for the agency and do not have knowledge or do not care to practice good, sound, personnel practices. There is a culture of pre-selection in the HR Department and management/supervisors are blatantly committing Prohibited Personnel Practices by providing favoritism to those who have been "loyal" to GSA instead of promoting/reassigning based on merit, knowledge, skills, and abilities. There is an issue with veterans preference being improperly adjudicated and personnel selected for positions from public announcements based on the erroneous veterans preference status. Simple HR terms are not understood by some of the uneducated/ignorant managers. Many of the HR "Specialists" do not even know how to do basic qualifications, job analysis, pay setting, etc. The whole HR department needs to be overhauled. There are a few good HR people; however, they tend to not last very long because of the disorganization, inconsistency, and egos that are overly inflated of people in leadership positions.

    Advice to Management

    Consider announcing all HR positions through the National Recruitment Center that is being established and having the area of consideration merit-wide. Do not let managers make hiring decisions based on favoritism or friendships that are established. Ensure there is panel of interviewers that are from various offices and do not allow panels to be established in one office where one of the panel members is the supervisor of another panel member. Require HR personnel to attend HR training through USDA for any courses relevant if not already trained in those areas.

U.S. General Services Administration Photos

General Services Administration Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
The entry hall of the U.S. General Services Administration building (Photo thanks to Flickr user M. V. Jantzen, available under by-nc v2.0)

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