U.S. General Services Administration

  www.gsa.gov
  www.gsa.gov

U.S. General Services Administration Reviews

Updated December 13, 2014
Updated December 13, 2014
97 Reviews
3.2
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. General Services Administration Acting Administrator Daniel M. Tangherlini
Daniel M. Tangherlini
41 Ratings

Review Highlights

Pros
  • Work Life Balance is exceptional in today's environment (in 18 reviews)

  • Teleworking, New technology initiatives, Flexible work hours (in 9 reviews)


Cons
  • Not as in tune with private-sector business principles as one would hope (in 4 reviews)

  • It's the federal government so there is quite a bit of red tape and slow movement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Toxic workplace with no accountability and too much red tape.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at U.S. General Services Administration full-time (more than 10 years)

    Pros

    Employee benefits, work at home opportunities, vacation time

    Cons

    Toxic environment affecting physical and mental wellbeing of employees, but not being addressed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Welcome to the Hamster Wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Realty Specialist in New York, NY
    Former Employee - Realty Specialist in New York, NY

    I worked at U.S. General Services Administration full-time (more than 3 years)

    Pros

    -Work life balance
    -Great place to work if you want to pursue other opportunities while not having to quit your day job. The work is simple enough that you can dedicate just 5% of your brain to it, and not suffer any noticeable drop in your performance.

    Cons

    -Nepotism runs very deep. Having the right surname will get you far.

    -Promotions are doled out to people who have the right friends which leads to having completely unqualified people in decision making positions.

    -Zero accountability for tenured employees. Think bringing someone's supervisor into a dispute will get things solved? Fat chance because the supervisor usually doesn't have a clue whats going on either. So trying to solve a problem ends up getting you in trouble for 'impeding' work flow i.e. just shut up, stop complaining about the lack of help you get from people you depend on to do your job and just do their job for them.

    Advice to ManagementAdvice

    Just because someone looks nice in a suit does not mean they are fit to lead or make decisions.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at U.S. General Services Administration full-time (more than 5 years)

    Pros

    They support telework, life/work balance and training.

    Cons

    Changing leadership, an otherwise obscure agency as far as the general public is concerned GSA was brought to attention due to scandals resulting from Las Vegas conferences. The overall mood in the agency changed and a lot of needed travel was disapproved.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contracting Office in Washington, DC
    Current Employee - Contracting Office in Washington, DC

    I have been working at U.S. General Services Administration full-time (more than 8 years)

    Pros

    For a government installation, it is more like a fortune 500 company. Not as much red tape.

    Cons

    Still needs to be more opportunities available for promotion.

    Advice to ManagementAdvice

    Provide more opportunities for individuals seeking advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Regular Government Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    work life balance is good with compressed schedule, leave, and benefits. Interesting work.

    Cons

    Typical government drone job - little opportunity for advancement.

    Advice to ManagementAdvice

    Office culture is negative, promotions are not always merit based. Training from the inside does not keep us up to speed on the industry.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    ePM Regional Systems Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EPM Regional Systems Administrator in Fort Worth, TX
    Former Employee - EPM Regional Systems Administrator in Fort Worth, TX

    I worked at U.S. General Services Administration full-time (more than an year)

    Pros

    Excellent training capabilities and professional work environment.

    Cons

    Typical government slowness and management is too politically correct.

    Advice to ManagementAdvice

    Become more like the competitive commercial industries and eliminate stratification of personnel who don't perform timely work.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    An awesome experience in the business of government!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Specialist in Fort Worth, TX
    Current Employee - Contract Specialist in Fort Worth, TX

    I have been working at U.S. General Services Administration full-time (more than 8 years)

    Pros

    GSA is very family friendly... and promotes a professional environment in the work place. I have been with GSA (two different Regions) for a total of 8 years now...I worked prior for DoD and other Federal Agencies, I have over 25 years of government experience, I have found that GSA is about serving the American tax payer and promoting excellence in Acquisitions. If you have family issues, they give you time away (various type of Leave Programs) to help you do what you need to do....the culture is positive and I have worked for some great supervisors...if you give 100% and work hard, you can expect 110% back in support. GSA is a great place to work and I would recommend the organization to all my family and friends.

    Cons

    There are challenges in all jobs ....you just have to rise to the occasion, view them as opportunities to excel and be positive knowing you have a team of professional to help you overcome the obstacles... I have found that if you keep a positive attitude and a good spirit, plus work as a team, you can get any "Cons" to be "Pros" and the job done! No one will be efficient and effective in this Organization if you can't work with others...You have realize its not personal but its about the process when you hit Cons...to be able to work with others, and where some don't like it and others think its a management problem, it's not that but rather its about "accountability." As an 1102 (Contracting Officer/Contract Specialist) you appreciate the peer review and MARS Inspections and constructive criticism...all Cons can be overcome with the right attitude!! Even promotions (for an example) can be had up into the 'top 3' level if you work hard, get your degree (minimum Bachelors) and be patient, you time and your turn will come!!! No one can hold you back but you.

    Advice to ManagementAdvice

    People are your most valuable asset....always show an interest in people. Take a few minutes every day, to say a kind work, hello or good morning when you arrive, walk around and let employees know you appreciate them and what they do, show interest in the births of a new child or congratulate a new marriages...all it takes is 2-3 minutes to send them an email or visit their cubical and speak a kind word.... I assure you when people know that you care about them, they will go out their way to care about the success of the mission and team spirit will grown powerful and positive. When they know you have their back...they will go to any lengths to support the organization in a positive way with family and friends. Finally, Dan Tangherlini has an awesome team that surrounds him, they help him succeed and therefore the whole Organization succeeds... I have personally witnessed that and since he has taken the helm of leadership, GSA's negative image is getting better, day by day, especially with the new goals and vision!!! It's a journey ... let's enjoy it together!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to Start Career or Last Hoorah Before Retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time

    Pros

    Flexible Work Schedules
    Family-Oriented
    Great Benefits

    Cons

    Morale is Stale
    Promotions are few

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    Telework policy, benefits and the culture is great

    Cons

    Interacting with agencies outside of GSA is frustrating

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Innovative in Work/Life Balance; Lacking in Strong Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    Teleworking, New technology initiatives, Flexible work hours.

    Cons

    Haven't seen a lot of positive changes since our reorganization. Lots of lip service, but not a lot of action. Supervisors are weak and mismanage staff. Not a lot of opportunity for career growth. Difficult to leave bad work environment.

    Advice to ManagementAdvice

    Supervisors do not always follow guidance of HR. Supervisors do not support staff.

    Recommends
    Neutral Outlook
    Approves of CEO

U.S. General Services Administration Photos

General Services Administration Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
The entry hall of the U.S. General Services Administration building (Photo thanks to Flickr user M. V. Jantzen, available under by-nc v2.0)

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