U.S. General Services Administration

  www.gsa.gov
  www.gsa.gov

U.S. General Services Administration Reviews

Updated December 17, 2014
Updated December 17, 2014
98 Reviews
3.2
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. General Services Administration Acting Administrator Daniel M. Tangherlini
Daniel M. Tangherlini
41 Ratings

Review Highlights

Pros
  • Work Life Balance is exceptional in today's environment (in 18 reviews)

  • Teleworking, New technology initiatives, Flexible work hours (in 9 reviews)


Cons
  • Not as in tune with private-sector business principles as one would hope (in 4 reviews)

  • It's the federal government so there is quite a bit of red tape and slow movement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Innovative in Work/Life Balance; Lacking in Strong Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    Teleworking, New technology initiatives, Flexible work hours.

    Cons

    Haven't seen a lot of positive changes since our reorganization. Lots of lip service, but not a lot of action. Supervisors are weak and mismanage staff. Not a lot of opportunity for career growth. Difficult to leave bad work environment.

    Advice to ManagementAdvice

    Supervisors do not always follow guidance of HR. Supervisors do not support staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Once was OK, getting worse by the day...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time (more than 8 years)

    Pros

    Work Life Balance is exceptional in today's environment.
    Benefits are good, but under pressure.
    Reasonably nice people so long as you follow the arcane rules.
    Helping the US taxpayer.
    You'll never be fired for incompetence, and you'll probably be promoted!

    Cons

    Insane documentation.
    Repetitive inane task work.
    Horrible computer systems that get worse and worse, not better.
    Leadership is clueless and only politically motivated.
    "Team" concept that means "work group", not team. No teamwork.
    Inadequate support staff.
    No Raises, No Bonuses no matter how the good work is.
    No recognition.
    No Praise.

    Advice to ManagementAdvice

    Get an integrated relational database and provide computer systems that work.
    Test computer systems before implementing them.
    Listen to computer system users and act on users advice.
    Pay attention to what you're really doing, not making more and more silly controls that make work impossible.
    Pay attention to morale: your people do not appreciate what you're doing, only making things more difficult.
    Make the people who benefit from performance measures do their own measuring.
    Reward good performers, fire bad ones.
    Move toward competency, not a diversity of incompetence resulting from mishandled diversity programs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at U.S. General Services Administration full-time (more than 10 years)

    Pros

    Work-Life Balance; Very pro-teleworking; Great ability to move throughout the agency--regions and service. Consistently rated as one of the best Government agencies to work for

    Cons

    The scandal 2 yrs ago has led to a loss of key executives, and a stagnancy in middle management. The new Administrator has been a great change, but the middle managers are scared to make an decisions.

    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration

    Pros

    Family friendly employment policies. Opportunities for advancement.

    Cons

    Susceptible to national politics. On the smaller side agency size wise.

    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great Telework, other than that not much else to offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Budget Analyst in Washington, DC
    Current Employee - Budget Analyst in Washington, DC

    I have been working at U.S. General Services Administration full-time (more than 5 years)

    Pros

    This agency is excellent for someone who can work in a very mobile setting.

    Cons

    Leadership has lost values, low low morale everywhere. Promotions and training are out the window. No prospects for growth or hope.

    Advice to ManagementAdvice

    Consider listening to the bottom feeders of the organization, allow for people to get promotions, and remove stagnation and waste where it really matters...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great work/life balance...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Atlanta, GA
    Current Employee - Specialist in Atlanta, GA

    I have been working at U.S. General Services Administration full-time (more than 8 years)

    Pros

    Great work/life balance
    Pay
    Opportunity to work on major projects, early on

    Cons

    few opportunities to move up

    Advice to ManagementAdvice

    Get to know the strengths of your team

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    So hard to get stuff done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC

    I have been working at U.S. General Services Administration full-time (more than 3 years)

    Pros

    You can have an impact beyond just this agency. Some are focused on innovation and improving government. Super-flexible work schedule.

    Cons

    What a pathetic culture. Incentives are all wrong. It is a very hard place to work. It seems like there are no systems--that every time you need to do timekeeping, hiring, contracting it's like it's never been done before. Staff offices think that their job is to tell you what you should do rather than provide services to program staff. No reason to learn anything, though, because next time it will be handled differently. And for an agency that is expert in acquisitions it is impossible to get anything through contracting.

    Advice to ManagementAdvice

    Quit nibbling at the edges and get your act together. Line offices spend too much time doing work that staff offices are paid for--and get crummy results. We should be able to hire and contract without such grief. And if you are committed to telework, make it easier to have people who are working remotely participate. We use personal gmail accounts for google hangout because the "telepresence" tools just don't work.

    Stop chasing fads and develop a real culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Better than most Federal Agencies...But...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at U.S. General Services Administration full-time (more than 10 years)

    Pros

    - It is an honor to serve the public and fellow Federal employees by ensuring the safety of our public buildings.
    - Working on challenging, interesting building projects.
    - Great benefits for Holidays, Vacation, Sick Leave, and Insurance Coverage.

    Cons

    - Pay is not commensurate with private sector.
    - A significant sector of workforce is wrought with over-entitlement issues, lack of motivation, and lack of commitment to quality and regulatory compliance.
    - Upward mobility is stymied due to lack of attrition.
    - Extremely limited with regard to commonplace business gifts - no game tickets, limited to $20 value token gifts/meal/etc.
    - Important, urgent building needs are seriously underfunded

    Advice to ManagementAdvice

    - Be Proactive and OVER reactive.
    - Be leaders, not organizationally paralyzed followers.
    - Use common sense
    - Institute a real bonus plan to reward high achievers

    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Congress is killing good government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Washington, DC
    Former Employee - Information Technology in Washington, DC

    I worked at U.S. General Services Administration full-time (more than 3 years)

    Pros

    Still about as flexible and innovative as any agency in government.

    Cons

    Congressional meddling make work very frustrating. The near total absence of salary increases cause employees to fall farther and farther behind the private sector counterparts with whom they collaborate on a daily basis. GSA just can't attract the talent it needs to be an effective partner.

    Advice to ManagementAdvice

    The clubby recruitment of senior staff from the Administrator's personal network is not beneficial for Agency functioning. Go to industry for recruits. They know GSA's business better than GSA does.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at U.S. General Services Administration full-time (more than 5 years)

    Pros

    Excellent ability to be your "own boss" when performing your duties. You get to plan your work and report only as needed as long as you don't get in trouble or break the law and rules.

    Cons

    Changing directions at times without notice to the local level. Many times the Central Office sends out changes without advance notification and not well communicated.

    Advice to ManagementAdvice

    Better Communications to all affected participants as changes are contemplated and make sure everyone that needs the information gets it

    Recommends
    Positive Outlook

U.S. General Services Administration Photos

General Services Administration Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
The entry hall of the U.S. General Services Administration building (Photo thanks to Flickr user M. V. Jantzen, available under by-nc v2.0)

+ Add Photo

Work at U.S. General Services Administration? Share Your Experiences

U.S. General Services Administration

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.