U.S. Office of Personnel Management

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U.S. Office of Personnel Management Reviews

Updated June 30, 2015
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43 Employee Reviews

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  1. Good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Office of Personnel Management

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work overall. People are great, work is not that hard, just lots of it.

    Cons

    Will only hire if you have military experience. Having a Disability does not help getting a permanent position.

    Advice to Management

    Stop being so political in hiring and promoting over good hard working people.


  2. Helpful (1)

    Ok place, not great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigator Assistant
    Current Employee - Investigator Assistant

    I have been working at U.S. Office of Personnel Management full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers are nice and friendly. Teleworking is the best.
    Overtime

    Cons

    If you like working hard, where your work is timed and pressured on you, they track you entrance/exit times, monitor your lunch and breaks, track your workload, track your whereabouts when not actively using your PC, don't get bonuses, hardly any promotional positions, you get criticised when doing more than you have to, or written up when not doing enough, not trained to standard or even trained the wrong way, this place is for you.

    Advice to Management

    Nothing


  3. Special Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in Washington, DC
    Current Employee - Special Agent in Washington, DC

    I have been working at U.S. Office of Personnel Management part-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay, flexibility interesting, important work

    Cons

    Antiquated investigation procedures. Unpractical ACD's. Threatening, punitive environment.

    Advice to Management

    I would not allow you to investigate my day care worker. Subject practically runs his own case. Best sources not obtained, only fastest source due to unattainable ACD's. Process to make better investigations overlooked. Social websites need to be reviewed not only to get to know Subject better, but to select DCR's.


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  5. Helpful (1)

    Basically a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Office of Personnel Management full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    GS-12 pay with OT and the ability to TDY overseas.

    I spent way too many years working as a "Special Agent" for OPM. The money was pretty good, and with travel and OT, I was making well into six figures, which is why I stuck around a lot longer than I should have.

    Cons

    First off, the Office of Personnel Management should not be handling these investigations. Over the years, they took what was, at one time anyway, a moderately respectable investigative process, and turned it into a box-checking human resources function. OPM Special Agents don't actually investigate anything. They can't. OPM won't really let them and, as such, local, state and federal law enforcement agencies don't respect them and very rarely provide any cooperation. Often times, local police departments refuse to even run names for their background checks and the "Special Agents" have to use the public terminals at the courthouse like every other schmuck out there just to check for criminal records. That ain't quality law enforcement folks, it's not even quality background investigating.

    A vast majority of the background checks are also still done by contractors, who carry similar (silver instead of gold) badges and credentials and basically have the same level of authority (which is to say none) that OPM Special Agents have. This also leads to issues with other local, state and federal agencies as they are never quite sure who they are actually dealing with.

    Investigations are run on strict deadlines and performance isn't measured by your ability to investigate, it's measured by your ability to essentially produce widgets. To make your production numbers you have to complete a certain amount of tasks per day. Be it personal interviews, obtaining records, or talking to Subjects, your success is measured as if you were producing Fords on an assembly line, not working an investigation.

    As an OPM Special Agent, you also have absolutely no authority or access to any systems or intelligence that might make your job easier or more effective. Cripes, as an OPM Special Agent and federal employee, you can't even get into most of the federal buildings in the country without having to take off your shoes and belt - that's the level of respect people have for your "Special Agent" title - rent-a-cops guarding the door for $12.00 an hour don't even respect you. You'll have a TS, but you'll never actually use it and for the longest time (hopefully they've changed this in the last year) you weren't even allowed to use the internet in any meaningful way to investigate your Subject. It's insanity.

    If you are in a position to pass on this job - give it a wide berth.

    Advice to Management

    Give the whole flippin' program back to DOD or DOJ or some agency, somewhere, that knows how to run an actual investigation.


  6. Special Agent

    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at U.S. Office of Personnel Management full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Only good thing about this place is the pay check... but still not enough money to put up with any of the crap.

    Cons

    God. I dont even know where to start. First of all management is a complete joke. All they care about is loading you up with more cases than any one person could ever handle. Then they throw scare tactics at you every other day. YOU COULD NOT PAY ME ENOUGH MONEY IN THE WORLD TO EVER WORK THERE AGAIN!!!!!!!!!!!!!!! THANK GOD I GOT OUT OF THAT PLACE. PLEASE PLEASE DO YOURSELF A FAVOR AND NEVER EVER WORK HERE!

    Advice to Management

    GET A CLUE!


  7. Current Federal employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Office of Personnel Management

    Pros

    Flexible work schedules; great benefits

    Cons

    Tumultuous relationship between union and management


  8. Backwards looking agency with minimal growth opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Office of Personnel Management

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Very minimal amount of tasks to accomplish
    -Friendly co-workers
    -Great benefits

    Cons

    -Minimal Training
    -Management plays a turf war with each other
    -No room to grow

    Advice to Management

    -Encourage employees to attend training
    -Communicate the ability to move-up within the organization
    -End the good old boys club that exists in SES level positions
    -Get out of Boyers, PA


  9. Helpful (1)

    OPM

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Office of Personnel Management

    Pros

    flexible schedule, good benefits, job security

    Cons

    lack of negotiation power, stalled cost of living raises, minimal bonuses opportunity


  10. Helpful (1)

    It was a very good opportunity career wise. The only intolerable aspect was senior staff who weren't welcoming.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at U.S. Office of Personnel Management full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great career opportunity. Endless training opportunities.

    Cons

    Senior staff members were very unwelcoming. The pace of production was slow, to me.

    Advice to Management

    Be welcoming to new staff members. Have senior staff be willing to share information with new staff members.


  11. Helpful (1)

    Hmmmmmmm...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at U.S. Office of Personnel Management

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Awesome opportunities to learn, grow and contribute to many projects and critical initiatives. Telework initiative has proven effective for those who do not abuse it.

    Cons

    Management not up to par....top heavy and not in line with Directors' goals. Extremely poor supervisory/management training.



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