U.S. Physical Therapy Reviews

Updated May 4, 2015
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U.S. Physical Therapy President, Chief Executive Officer and Director Chris Reading
Chris Reading
17 Ratings

30 Employee Reviews

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  1. Helpful (1)

    Great Company but there's room for Improvement!

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at U.S. Physical Therapy full-time (More than 5 years)

    Pros

    One of the reasons that I have stuck around is that my boss allows us to have a flexible schedule as long as your work gets done and on time. We are also extremely lucky to still have a company Holiday party in December and a Fun day at Moody Gardens in Galveston as a thank you for all the hard work.

    Cons

    The benefits are a little lacking, especially as they don’t match your 401k. Pay is under most of the industries standards in all departments and they have lost a lot of great employees because of this. They also don’t really promote from within, if they do the pay really isn't worth the additional work and headaches. There aren't really an advancement opportunities unless you are in the Operations side of it.

    Advice to Management

    Upper management does a great job of running the company and directing it in a way to keep this company growing. However, this comes with a down side, each time they add clinics it creates a huge amount additional work for us. They forget that we are the force behind them; most departments are understaffed and have been for a while. They have recently starting hiring in certain departments but there needs to be more.


  2. Was great, room for improvement

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Physical Therapy

    Pros

    Was a very productive corporate employee. Got the job done! I was let go based on I don't know what....

    Cons

    Benefits were ok, not great. Leadership was biased


  3. Helpful (1)

    Amazing Culture at USPh!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Physical Therapy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been in healthcare for many years and worked for all of the big guys. Never before have I seen a company that was run by therapists, for healthcare professionals. The CEO is a t PT, the COO is a manually trained PT. The legal counsel is an OT, the compliance officer is a nurse. There are so many more throughout the corporate company. Patient care and supporting the therapist comes first. They know what we go through in the clinic because they all have been there. A great company to be a part of.

    Cons

    I can't think of one...


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  5. Helpful (1)

    Stay away from this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Therapist in Chicago, IL
    Former Employee - Physical Therapist in Chicago, IL

    I worked at U.S. Physical Therapy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They occasionally pay their bills on time.

    Cons

    The group that I was a part of was taken over by USPh. After that, it was all downhill. No leadership. No accountability. It's all about the bottom line. They imposed a minimum visits per day requirement without any attempt to understand how the group had previously been successful. It lead to the inevitable decline in quality of care, poor morale and worse performance. So then they cut staffing which further worsened matters. It gotten to the point where I had to leave because I had grown to hate a job I had once loved.

    Advice to Management

    I don't have any advice for management. They're doing great. The stock price is up. They're rolling in the dough. My advice is for investors and potential employees.

    For investors, stay away from this company. It is being built on a house of cards. They are rapidly acquiring new groups and clinics without the infrastructure to support it. Most of the leadership is former HealthSouth guys. You would think they would have learned their lesson.

    For potential employees, stay away from this company...unless you like the life and passion sucked from you by a bunch of bean counters who only care about volume.

    Actually, I do have some advice for management... Don't think you are fooling anyone by posting fake positive reviews on this page. Only corporate monkeys talk about "culture".


  6. Physical Therapist Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Physical Therapy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company to work for. A great support network from the clinic all the way to upper management. I have been with the company over 2 years and could not be happier. Great benefits, PTO and continuing Ed. Exceptional co-workers make it fun to go to work everyday.

    Cons

    I have not found a con to this point.

    Advice to Management

    I would recommend this company to anyone looking for a great opportunity. I have been recruiting Therapist for many years and the reason I came on with them was there ethical practices, the way they take care of there employees and there company vision for long term growth and stability.


  7. Great, growing company where ethical standards, employees and patient care are the key's to success.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at U.S. Physical Therapy full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work-life balance, ethical company, growing company, challenging experiences

    Cons

    no 401k matching is available

    Advice to Management

    Keep up the great work, but never settle when it come to benefits that can not only keep, but attract good employees to USPH, like 401k Matching...


  8. Helpful (1)

    From a clinic employee, corporate gets what?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Physical Therapy full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I love the patients we see, but that could be said for any clinic in our area. The staff that we have remaining is friendly. Several have left to work elsewhere.

    Cons

    Corporate greed. Our clinic was acquired by USPH. Patient care doesn't matter at all and the quality has decreased based on corporate directives. It sounds like corporate employees aren't treated that well, but they are treated better than those in the clinics. In reading the earlier reviews, at least you all get fun things like parties throughout the year. Of course I'd rather receive a matching 401k than a yearly party.

    The IT systems are horrible. We had a good system in place and were forced by the IT director to change systems. Now we don't have a decent scheduler and none of our notes are electronic. We were told by IT that we were going electronic and that still hasn't happened.

    Accounting is just as bad. We have had services shut off due to our bills not being paid.

    Advice to Management

    Zero advice to offer as they don't care. Those in charge only care about pumping up the stock price so they can cash our the massive amounts of options they have acquired. Fat cat stock options while those doing the work have poor medical benefits and zero retirement options.


  9. Helpful (3)

    Don't waste your time!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Physical Therapy

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There's not a single one I can think of.

    Cons

    So many that I can't type out all of them. This company doesn't care about you at all. You are just a number to them. Horrible place to work.


  10. Helpful (2)

    Focused on getting paid only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Therapist in Webster, TX
    Former Employee - Physical Therapist in Webster, TX

    I worked at U.S. Physical Therapy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Treatment autonomy, mostly orthopedic pts and no weekends

    Cons

    Despite 16 yrs experience, 8 in spotts mediicine OP clinic, only paid $75,000/yr for 60+ hour week. They attempt to entice you with completely unattainable bonus program. Furthermore, have to see 3 pts/hr more concerned with pushing paper, marketing and administrative duties than building positive treatment outcome refferal base.
    Also, PTAs in upper management dictating how to properly treat and manange patient load when they do visit clinic.
    Although salaried, treat you like an hourly time clock worker uf come in a little late, sfter working 10 hours previous day, if have cancellation on the books . Truly worst work environment in my 16 years as PT.

    Advice to Management

    Let positive RX outcomes drive patient refferals not cheap marketing ploys or appeasing greedy wotk comp managers. Also, back up therapist against poor upper management scrutiny. Basically, if pts are improving quickly, safely, effectively and referring doctor is pleased, do not fixate and on minor administrative concerns.


  11. Helpful (1)

    Don't waste your time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Receptionist
    Former Employee - Medical Receptionist

    I worked at U.S. Physical Therapy full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It's a job and most therapists really do care about what's best for the patients

    Cons

    There's no room for improvement unless you go from being receptionist to doing billing and it stops there. Working alongside the physical therapists, there is such a stress on them to see enough patients to make the corporation enough money. To corporate, they aren't humans who need help, they're an account number in their system they can bill. The stress on the therapists and the stress that's put on the biller or receptionist is not worth the meager salary.

    Advice to Management

    Realize the reason why patients return is because they feel they're time is valued and their needs are the highest priority, not what insurance they have and how quickly they can be swept out the door.



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