U.S. Security Associates

  www.ussecurityassociates.com
  www.ussecurityassociates.com

U.S. Security Associates Reviews

Updated October 19, 2014
Updated October 19, 2014
208 Reviews
2.1
208 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard Wyckoff
9 Ratings

Review Highlights

Pros
  • If your looking for an easy job, they don't get easier than this one (in 8 reviews)

  • easy work nothing extremely difficult but it all depends on the account you are located at (in 7 reviews)


Cons
  • No raises given unless you move to a site that pays more (in 12 reviews)

  • Low pay & account managers that leave you waiting for your check (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Primarily a 'Give What You Get' Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Atlanta, GA
    Current Employee - Security Officer in Atlanta, GA

    I have been working at U.S. Security Associates full-time (more than an year)

    Pros

    The job is not labor intensive
    For beginners or a fall back
    Really hard to get fired once you have a decent schdule

    Cons

    Hard to get a schedule
    They tend give you horrible hours.
    No benefits
    No good leadership
    If there's a problem don't expect it to be fixed
    Vacation hard to take (from my experience).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for taking the time to leave us feedback about your experience. We value our employees, and we would like to help you find a schedule and position that meets your needs and allows you to ... More

  2. 1 person found this helpful  

    Fun work, emotionally driven managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Captain in Columbus, OH
    Current Employee - Security Captain in Columbus, OH

    I have been working at U.S. Security Associates full-time (more than an year)

    Pros

    If you work for a good client the work can be fun and you can experience a lot of variety

    Cons

    Managment is always trying to look for a reason to be upset. If it isn't perfect you might lose your job.

    Advice to ManagementAdvice

    Yelling at your people shows a lack of class and highlights lack of managment ability.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Not a career and no hope of going anywhere within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at U.S. Security Associates full-time (less than an year)

    Pros

    The easiest job you can find as a security guard.

    Cons

    No structure to how things are run between corporate, your site manager, and the client. No communication of how things SHOULD be ran between the client and the security guards working the job site. Must drive your own vehicle while on duty but you get NO reimbursement for gas and U.S. Security Associates will tell you they are not liable for your vehicle (in case you get a nail in your tire). Provides a uniform that is two sizes too big and NO reimbursement to get the pants hemmed (pants come un-hemmed). No chance to move-up, no raise will be given, NO HEALTH INSURANCE even though they are supposed to provide it.

    Advice to ManagementAdvice

    Reimbursement for gas while on the job because some job sites have the security booth a 1/4 mile away from the building. Reimbursement for gas because while on duty, the job site has multiple buildings that can only be reached by vehicle and I have to use my own. It costs $10 to get pants hemmed, I make $10 an hour, there is no reason why I should have to pay for a uniform to be fixed that you provided in the first place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    As a result of our targeted hiring and promotion practices, we have low turnover within our workforce—great for career development, but less than ideal when you’re awaiting promotion. But our growth ... More

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  5. 2 people found this helpful  

    Reported racially motivated comments against my race, name calling, company did nothing in fear of loosing the account

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer, Concierge in Plano, TX
    Current Employee - Security Officer, Concierge in Plano, TX

    I have been working at U.S. Security Associates full-time (more than an year)

    Pros

    Highest pay rate starting at $11.00 within the security industry

    Cons

    Most contract companies like this one threaten to fire you indiscriminately. Contract companies like US Security Associates are not considerate of their employees due to fear of losing their contract account particularly with JCPENNY, Plano TX where I was posted. If the client, i.e. JCPenny account, did not like the way an officer look they would ask to have you transferred to another post. And US Security Associates would transferred based on availability if you were a good officer or fire you

    Advice to ManagementAdvice

    Don't sweep serious issues under the carpet. "Equal employee employment" means Equal employee employment and should be taken seriously even if it means loosing an account

    Doesn't Recommend
    No opinion of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for your review. Our core values—trust, ethics, lawfulness, and honesty—drive our management philosophy. We never tolerate discrimination or any other harassment or unethical behavior. If ... More

  6. 1 person found this helpful  

    Advance Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Tucson, AZ
    Former Employee - Security Officer in Tucson, AZ

    I worked at U.S. Security Associates full-time (more than 5 years)

    Pros

    I have nothing good to say

    Cons

    Insurance suck; supervisors who don't listen when they need to

    Advice to ManagementAdvice

    Would have been better if you don't rehire individuals that pull no-call no shows, and then promote them

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for your feedback. Coming straight from the front lines, your advice is key in helping us steer our organization. We’re sorry that your experience was frustrating. We are constantly ... More

  7. 1 person found this helpful  

    I regret working for this company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Security Associates

    Pros

    If you are desperate for a job.

    Cons

    Corporate nor immediate supervisor care about their staff. Payroll is always screwed up and always had to wait 2 weeks later to get your money on your next check. You never receive an evaluation for a raise or promotion. They don't care if you are sick, in pain, needing surgery, just work until you can't take any longer. The insurance sux because it's an off brand insurance and more expensive than insurance you (ie....United Health, Cigna, BCBS) There isn't any dental or vision insurance. Staff do not receive breaks/lunch. This company needs to be put out of business because the Manager are rude, unprofessional, and selfish. I will NEVER apply back there again because they don't appreciate their staff and how hard they work.

    Advice to ManagementAdvice

    Management need to be retrained or get rid of the old and begin with the new. They need training on professionalism, being sympathetic, and understanding.

  8. 2 people found this helpful  

    "If it doesnt affect you, who cares what the Policy is!! hahaha"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at U.S. Security Associates full-time (less than an year)

    Pros

    Easy job to get, they will hire anyone with a clean record, even if you cant do your job well, or if you ate paint chips as a child, They have a Job for YOU!!!

    Cons

    They will try to break the law every chance they get, then make jokes about it like the title of this Review. No lie a REGIONAL MANAGER Said this to me while he laughed about an attendence policy that breaks NH State Law.

    "Ohh just dont be Late and you dont have to worry about the attendence policy". This left me speachless. The Policy was later changed to be more in-line with NH law, but still in a very grey area.

    Nothing gets done, and the Managers Brick wall you. until you mention the NH Department of Labor Inspectors name.
    then all of a sudden things get done. It shouldnt take threats of legal action to fix things that are blatantly illegal

    Oh yea the Pay is crap, Pay raise? Forget about,
    Getting your own 9-5, Monday through Friday? not before another guard dies or quits.
    Promotion to Supervisor? a dollar more. 100% more workload, with a dollar extra for your trouble. ya no thanks.
    Getting Vacation time? forget about it, you better Plan your vacation a year out or it will be denied. that is if you even still work for this crap company.

    Jobs in this Company are for Retired Folk, Overweight Folk and kids fresh out of highschool.

    If you are in your 20s or 30s, its time to stop wasting your life away in a dead end job, and get a Job with some hope of advancement.

    Advice to ManagementAdvice

    Pay Raise, 90day Raise. 180 Day Raise, 360 Day Raise.

    Attendence Policy's that arnt illegal. with Regional Managers making Jokes about them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Security company for first timers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in Brooklyn, NY
    Former Employee - Security Guard in Brooklyn, NY

    I worked at U.S. Security Associates part-time (more than an year)

    Pros

    They employ you without any working experience.

    Cons

    They pay minimum wage for most of their sites. Pay check is inconsistent. Change your site without any prior notice. No union and benefits. Often loosening sites. No room for growth.

    Advice to ManagementAdvice

    Get a union, provide benefits and pay increase.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    it was not goo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in San Leandro, CA
    Current Employee - Security Guard in San Leandro, CA

    I have been working at U.S. Security Associates full-time (less than an year)

    Pros

    they were nice and good

    Cons

    a lot of work they had you do

    Advice to ManagementAdvice

    none they never talk with you or anyone

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Supervisor in Atlanta, GA
    Former Employee - Site Supervisor in Atlanta, GA

    I worked at U.S. Security Associates full-time (less than an year)

    Pros

    Plenty of overtime, if you like having no life.

    Cons

    company doesn't care about you, AT ALL

    Advice to ManagementAdvice

    Learn what it means to be a manager. You work for the people under you, not the other way around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you very much for your feedback. We appreciate the hard work you have contributed to our company. Our management team’s doors are always open; please share your concerns with your direct ... More

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