U.S. Security Associates

www.ussecurityassociates.com

U.S. Security Associates Reviews

Updated January 23, 2015
Updated January 23, 2015
250 Reviews
2.2
250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard Wyckoff
26 Ratings

Review Highlights

Pros
  • If your looking for an easy job, they don't get easier than this one (in 8 reviews)

  • easy work nothing extremely difficult but it all depends on the account you are located at (in 7 reviews)


Cons
  • Pay is too low for the job they want you to do, No raises, insurance is horrible (in 15 reviews)

  • No advancement into supervisor/manager roles (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    long term working relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Charleston, SC
    Former Employee - Security Officer in Charleston, SC

    I worked at U.S. Security Associates

    Pros

    experience flexibility training opportunity reputation

    Cons

    lonely hrs. short contract temp. no ben. low pay

    Advice to ManagementAdvice

    please give me good reference

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    US Security Associates cares about the process and performance of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Phoenix, AZ
    Current Employee - Operations Manager in Phoenix, AZ

    I have been working at U.S. Security Associates full-time (more than 3 years)

    Pros

    Being a national company, US Security Associates (Advance Security in AZ) has an online application process that they use for qualified applicants. The system is monitored regularly to make sure that qualified candidates are put through the process as efficiently and timely as possible. We look for the best possible candidates to fill our open positions. The process is longer than some security companies, but it is uniform in its process through the country. This is to make sure that we get the best people to work for our clients from every angle. The application process is the best gauge in the country to make sure we hire the best candidates at the time. Candidates also have the responsibility to make sure they follow the application process and complete the applications fully. Not doing this, slows the entire process down and wastes valuable time in the hiring. This system will not allow candidates to move on to the next stage of the process without completing the current stage they are in.

    Cons

    The application process could be frustrating at time because this is a new system and the learning curve does take time to master. The operations managers are required to look at their applicants on a daily basis. Some of the time frames in processing applicants are beyond are control because we have o wait for other companies finish their portion of the paperwork to get applicants through the next stage. Backgrounds for US Security Associates are done by a seperate thrid-party vendor, which takes up to 3-10 days depending on where the applicant has lived in the past ten years. Motor Vehicle records can take 2-3 days to receive, and the processing of the guard license can take as much as 3 weeks. This is what slows our hiring process down. Once someone is hired, it also takes about 1-2 days to get the candidate into the system so we can schedule them to their first job site. It does take time to hire good people, but our retention rate is over 94%. That says it all in the security industry.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    My experience with this company has been a little prosperous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Security Associates

    Pros

    One of the best things working with U.S. security associates, i get plenty of overtime

    Cons

    Short notice when they need you to work overtime

    Advice to ManagementAdvice

    Manage time better

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I love working with this Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Supervisor in Nashville, TN
    Current Employee - Security Supervisor in Nashville, TN

    I have been working at U.S. Security Associates full-time (less than a year)

    Pros

    They care that your Trained properly for the job your Applying for

    Cons

    The pay could be better being Guards are on call 24/7

    Advice to ManagementAdvice

    If, pay was better it'd be great. Because, the dedicated worker has to suffer due to the un-dedicated workers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great level of professionalism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Marietta, GA
    Current Employee - Security Officer in Marietta, GA

    I have been working at U.S. Security Associates part-time (more than a year)

    Pros

    It promotes discipline. Also create awareness to modern technologies in the industries. Educates officers to individual's rights and responsibilities in the community

    Cons

    Vulnerable to undisciplined citizens. Require high tech of human and material resources

    Advice to ManagementAdvice

    Continues strategic study, understanding and application of the environmental factors to crisis resolution

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Next level security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Security Associates

    Pros

    This is a great company to work for. One of the largest security companies in the world which provides professional security personnel .

    Cons

    The only con would be that they don't hold many contracts in the Imperial Valley.

    Advice to ManagementAdvice

    I would find someone to represent USSA in the Imperial Valley and bid on these contracts. Most are settling for whats available.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer
    Former Employee - Security Officer

    I worked at U.S. Security Associates

    Pros

    good company better than a lot other security company i have worked for. better pay than many other security company. better chances for growth

    Cons

    You will need to write a lot of reports. Writing reports is something that all security guards must do, because it helps to log and keep track of everything suspicious that goes on while you're on duty. These reports may be used in court or to help clarify any incidents that may have occurred, so you need to know how to write well

    Advice to ManagementAdvice

    better managment

    Recommends
    Approves of CEO
  9.  

    Empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Manager in New York, NY
    Current Employee - Field Manager in New York, NY

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    They give you a chance even if your prior job experience isn't extensive.

    Cons

    Upper management only cares about the client. Employee's have no voice and are often mistreated. Upper management constantly asks for favors but never returns the favors. Poor compensation and treatment leads to a high turnover rate.

    Advice to ManagementAdvice

    Listen to your employees and treat them better and quality might improve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    u.s security associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Security Associates full-time (less than a year)

    Pros

    friendly employees, nice uniform, local

    Cons

    administration, management, treat employees poorly

    Doesn't Recommend
    Negative Outlook
  11.  

    Expect Not To Be Paid or Paid Late!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Federal Way, WA
    Current Employee - Security Officer in Federal Way, WA

    I have been working at U.S. Security Associates part-time (more than a year)

    Pros

    Friendly, personable staff. They don't have the "wanna-be cop" attitude that many other security managers have in the region. They are flexible and provide all training that is necessary on a new site.

    Cons

    I have not been paid for several days now from Thanksgiving until the present time. The managers all tell me that it is out of their hands and it that corporate is responsible since they have a cheap payroll system for the volume of employees that they have. I know of others who have the same problem of paychecks not arriving or being late. Meanwhile, I have now been given a pay card that still is invalid after several days. I am also about to not be paid for tomorrow, according to my bank. No automatic check is coming.

    Advice to ManagementAdvice

    Please fix this problem before it leads to further problems for USA which will include an investigation.

    Neutral Outlook
    No opinion of CEO

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