U.S. Security Associates

www.ussecurityassociates.com
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U.S. Security Associates Reviews

Updated March 2, 2015
Updated March 2, 2015
269 Reviews
2.3
269 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard Wyckoff
30 Ratings

Review Highlights

Pros
  • If your looking for an easy job, they don't get easier than this one (in 8 reviews)

  • easy work nothing extremely difficult but it all depends on the account you are located at (in 7 reviews)


Cons
  • Pay is too low for the job they want you to do, No raises, insurance is horrible (in 15 reviews)

  • No advancement into supervisor/manager roles (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Boston, MA
    Former Employee - Security Officer in Boston, MA

    I worked at U.S. Security Associates

    Pros

    Great people to work with and for!

    Cons

    Get stuck on a shift if someone calls in sick.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Awesome company to work for, excellent in-depth training an outstanding leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Securities Officer in Louisville, KY
    Current Employee - Securities Officer in Louisville, KY

    I have been working at U.S. Security Associates (less than a year)

    Pros

    Comprehensive training, plenty of room in opportunity for growth. Social interaction and a sense of accomplishment.

    Cons

    Sometimes there are long hours, and you may find yourself staring at a gate or door for long periods of time but that's about the worst thing

    Advice to ManagementAdvice

    Touch base with your officers regularly throughout shift. Or make them do something to detour them from falling asleep.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It's not meant to be made a career out of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    It's real easy to get hired.

    It depends on what site you're sent to. If you're lucky, you'll get a site/shift where you have to do hardly any work and still get paid a dollar or two above minimum wage.

    If you're hired on full-time you'll have a steady 40 hours a week schedule, and work the same shifts on the same days every week.

    This can be a great second part-time job. You can work as a floater (reserve guard) and work on an as needed basis, i.e. when someone calls out, quits, or is fired. Floaters are scarce in this company, so you'll be almost untouchable when it comes to job security and making mistakes.

    Cons

    Their only concern is having as many clients as possible and keeping those clients. The actual guards are secondary. So if there's ever an issue, it is dealt with harshly (you're either fired, threatened to be fired, or suspended). They lead by fear and just threaten to fire you for almost every mistake the client has a problem with. Even if it's just an honest mistake and you're a good employee.

    If you're unlucky, you'll be placed at a site where you get horrible pay and overworked to the point it borderlines slave labor.

    Management makes up rules that are not in the company's own rulebook. Management is also hypocritical. They'll tell you to stop doing things that they themselves do.

    The pay isn't great, but the workload can be very light at times as well.

    Some people you'll encounter on the job will treat you badly because you're a "rent-a-cop" and they don't like to obey rules. The same goes for clients. Security guards have a stigma for being stupid and lazy, so some of the people who work for the client will treat you as such.

    Growth is almost non-existent. U.S. Security Associates branch offices only have a handful of people working there, and the turnover is low since they get paid well to do light work. And openings above branch offices are even more scarce to come by.

    There are no time punches at many of the sites, and the guards are hourly. So if you have a lazy disrespectful relief who shows up late, you'll lose money if he makes it to the site close enough to the start of his shift.

    There are no benefits for security guards. You get no paid vacation, or company-paid health insurance. If you work 8 hours a day, 5 days a week for 1 year you'll receive an extra 40 hour paycheck as a reward for sticking around. That's pretty much it.

    Advice to ManagementAdvice

    There's not really much advice I can give them, since they're at the mercy of their clients.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    A solid part time gig overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Grand Rapids, MI
    Current Employee - Security Officer in Grand Rapids, MI

    I have been working at U.S. Security Associates part-time (more than a year)

    Pros

    Good staff, good supervisors, adequate training.

    Cons

    Pay could be better overall. Only major gripe is that the pay is often inconsistent between sites and the pay doesn't always reflect the complexity/risk factor of one site versus another.

    Advice to ManagementAdvice

    Pay close attention to the needs of each site and ensure that there are enough individuals on deck to fill in scheduling gaps. If you pay (even a little) better, you'll deliver better security services to your sites, and better guarantee your contracts with these clients.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I worked with this company for 7 years. I was very loyal. This company only cares about money. Forget about a raise!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Atlanta, GA
    Former Employee - Security Officer in Atlanta, GA

    I worked at U.S. Security Associates full-time (more than 8 years)

    Pros

    The hours. Depending on the site you work at. Hours can be negotiated.

    Cons

    You will never get a raise. Manager needs a wake up call.

    Advice to ManagementAdvice

    The good officers that work for you need to be recognized, promoted, and respected.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sticks you at a site then your just another guard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Pittsburgh, PA
    Current Employee - Security Guard in Pittsburgh, PA

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    Solid schedule, decent pay

    Cons

    Promise of promotion then ignore you even with a 4 year degree, pay raise rare.

    Advice to ManagementAdvice

    Pay better attention to your guards.

    Recommends
    Negative Outlook
  8.  

    I enjoyed working for US Security Associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Binghamton, NY
    Current Employee - Security Guard in Binghamton, NY

    I have been working at U.S. Security Associates

    Pros

    Good work environment. Great training. Good first step.

    Cons

    Boring. Long hours. Mundane at times.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO

    U.S. Security Associates Response

    Feb 13, 2015Marketing Team

    Thanks for the feedback—we’re glad to hear that we provide the strong training you needed to jumpstart your security career! You may wish to request a transfer to another site where you can apply ... More

  9.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at U.S. Security Associates part-time (more than a year)

    Pros

    Flexible hours, extremely easy to get hired, decent pay

    Cons

    Account Manager is very hard to get a hold of. Sometimes you drive a much farther than just 20 mins away like they promised in the interview.

    Advice to ManagementAdvice

    Be more organized. More career opportunity and recognition to model employees.

    Recommends
    Neutral Outlook

    U.S. Security Associates Response

    Feb 13, 2015Marketing Team

    Thank you for your review. We’re delighted to hear that you’re enjoying the flexibility and stability this career provides. That being said, we’re sorry to find out that your commute is not what you ... More

  10.  

    My experience has been really great with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Ohl, PA
    Current Employee - Security Officer in Ohl, PA

    I have been working at U.S. Security Associates

    Pros

    The company buys lunch, gift cards, for they employees when they do a great job. The managers are very fair.

    Cons

    Its very hard to become a supervisor when you have more experience with them and you don't know higher management.

    Advice to ManagementAdvice

    Have never the people in higher management because they are to busy in the field trying yo get new contracts

    Recommends
    Positive Outlook
    Approves of CEO

    U.S. Security Associates Response

    Feb 13, 2015Marketing Team

    Thank you for your feedback! Employee appreciation is one of the best parts of the work we do. While promotion opportunities are dependent on staffing and site needs, supervisory positions are ... More

  11. 1 person found this helpful  

    If you need a job and have a guard card you're guaranteed a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard
    Former Employee - Security Guard

    I worked at U.S. Security Associates full-time

    Pros

    You are guaranteed a stable paycheck and easy advancement opportunities. This is a very easy company to work for. If you cannot hack it at one site they will just put you at another.

    Cons

    The branch office management can be difficult to deal with. Do not try to correct them on anything because according to them they are always right.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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