U.S. Trust Reviews

Updated September 4, 2015
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U.S. Trust President Keith T. Banks
Keith T. Banks
69 Ratings

Pros
  • There is a good work life balance (in 10 reviews)

  • Good benefits; open architecture of products (in 6 reviews)

Cons
  • Compete internally with Merrill Lynch (in 6 reviews)

  • Thye have lost all client focus (in 3 reviews)

More Pros and Cons

139 Employee Reviews

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  1. Private Client Banking

    Current Employee - Private Client Banking in Washington, DC
    Current Employee - Private Client Banking in Washington, DC

    I have been working at U.S. Trust full-time (More than 3 years)

    Pros

    Great Experience in the field. Most of the Team is pretty good. Decent pay.

    Cons

    Too much micromanagement. Some associates expected to do all of the work for the whole group.

    Advice to Management

    Reward top performers more.


  2. Difficult place for younger associates to grow a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portfolio Manager Associate in Los Angeles, CA
    Former Employee - Portfolio Manager Associate in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U.S. Trust full-time (More than 3 years)

    Pros

    Excellent work life balance. Great benefits such as 3 weeks vacation and 5% matching plus annual 2% 401k company contribution and 3 months paternity leave (that's for dads). Friendly no-jerk culture for the most part (with some exceptions of course).

    Cons

    Lack of career path. Extremely difficult for younger associates to be promoted. This is partially just due to the nature of the industry. Lack of training and structure. You get what you put into it, but you could potentially just do busy/clerical work for many years. While there is an almost unparalleled work life balance, the pay is pretty sad at least for anyone lower than VP. Due to these issues, there is a large amount of turnover and the firm constantly loses its best and brightest associates to other firms and management doesn't seem to care (seen as expendable).

    Advice to Management

    Create clear career paths, promote within, provide more technical training and be willing to pay associates more to retain some of the great talent in house.


  3. Depends on your career goals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to work with great clients.

    Cons

    Sales goals always adjusted upwards regardless of market or economic climate.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Private Client Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at U.S. Trust full-time

    Pros

    Great brand, smart people, legacy

    Cons

    High pressure, product sales, too large

    Advice to Management

    Focus on relationships to grow the business


  6. Helpful (3)

    Imaging Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    Great team, great location, my managers were awesome for the entire time I was an employee from temp to perm,

    Cons

    No cafe, in great need of a year round casual day to relax the atmosphere and better bonuses


  7. SVP, Private Client Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President, Private Client Manager in San Francisco, CA
    Current Employee - Senior Vice President, Private Client Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Trust full-time (More than a year)

    Pros

    Challenging work and customized solutions for clients' needs

    Cons

    Lots of oversight to get business to fruition. Sometimes can be too long.


  8. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Saint Louis, MO
    Current Employee - Administrative Assistant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Trust full-time (More than 10 years)

    Pros

    No micro managing which is great for those who can do it successfully.

    Cons

    Cliques exist but not much you can do about it.

    Advice to Management

    Great job!


  9. Wealth Strategies Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training. Knowledgeable and experience colleagues. Flexible hours.

    Cons

    Compensation could be a little better.

    Advice to Management

    Develop more formal mentoring program.


  10. Helpful (2)

    Culture change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Support Lead II in Glen Rock, NJ
    Former Employee - Business Support Lead II in Glen Rock, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Trust (More than 8 years)

    Pros

    Salaries are competitive. Depending who you work for, there are some good perks.

    Cons

    I think it depends who you work for. Management in the Northeast is the worst. They start "initiatives" and have the support staff run ragged to compile the data only to do nothing with it.

    Advice to Management

    Management has no clue what the clients want. Employees spend so much time trying to keep management happy that there is little time for the client.


  11. US Trust disjointed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Trust full-time

    Pros

    Client teams are staffed with highly skilled professionals who are for the most part excellent colleagues and partners

    Cons

    Incentive structure is poor. Top of house too concerned with growing assets managed with too little regard for revenue or effect on teams



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