U.S. Trust

  www.ustrust.com
  www.ustrust.com

U.S. Trust Reviews

Updated December 18, 2014
Updated December 18, 2014
111 Reviews
3.8
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Trust President Keith T. Banks
Keith T. Banks
60 Ratings

Review Highlights

Pros
  • culture, work/life balance, compensation, benefits (in 10 reviews)

  • Great place to start your career, good benefits, great people (in 6 reviews)


Cons
  • Compete internally with Merrill Lynch (in 6 reviews)

  • Support units lack a sense of urgency and client focus (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Collaborative and supportive environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Support Manager
    Current Employee - Business Support Manager

    I have been working at U.S. Trust full-time (more than 5 years)

    Pros

    Colleagues, market leadership and even divisional leadership help foster in associates' growth in the business and are open to new ideas.

    Management is also supportive when it comes to work/life balance.

    Cons

    Technology has been lagging competitors' CRM systems but they are investing in advancing it. Still have a ways to go.

    Compensation for support associates can be more competitive.

    Advice to ManagementAdvice

    Keep on the path of simplifying processes, especially in making decisions and in the technology associates use on a day to day basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall Great Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Trust

    Pros

    Great exposure to the industry, surrounded by helpful and caring people

    Cons

    None that I can really think of

  3. 1 person found this helpful  

    Good Experience.. I have worked in better place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager
    Current Employee - Portfolio Manager

    I have been working at U.S. Trust full-time (more than 8 years)

    Pros

    Good Investment outlook & decent line up of product & servicves

    Cons

    Below average technology platform, Politics, workload.

    Advice to ManagementAdvice

    Invest in People & pay them well. Invest in a better more efficient technology platform to cut time & enhance employee efficiency.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales & Service Officer in San Antonio, TX
    Current Employee - Client Sales & Service Officer in San Antonio, TX

    I have been working at U.S. Trust full-time (more than 8 years)

    Pros

    Great benefits, great management. Wonderful training and advancement.

    Cons

    some work can be tedious, lots of regulatory rules

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    work here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Trust

    Pros

    great clients and great people.

    Cons

    wish they would pay more in bonuses

  7.  

    Poor morale....

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Trust full-time

    Pros

    Exposure to HNW clients and PMs. Get to sit in on meetings with product suppliers.

    Cons

    Poor morale, extreme cost-cutting culture, very administrative work focus.

    Advice to ManagementAdvice

    Change the PM support staff structure.

  8.  

    Awesome Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Manager in New York, NY
    Former Employee - Client Service Manager in New York, NY

    I worked at U.S. Trust full-time (more than 5 years)

    Pros

    Great Training and Pay and opportunity for advancement

    Cons

    None that I can think off

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at U.S. Trust full-time (more than 3 years)

    Pros

    The pros include good work/ life balance, managers are encouraging if you want to make an internal lateral move, most associates are very bright and personable, open to networking and sharing their knowledge. You have the freedom and flexibility to make your professional experience what you want it to be.

    Cons

    Some associates refuse to perform responsibilities outside of their usual responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Trust

    Pros

    Friendly, hours are good. A lot of smart people

    Cons

    Pay could be a little better

  11.  

    Portfolio Management - Good people and laid back but not challenging and below market pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Manager Associate in Houston, TX
    Current Employee - Portfolio Manager Associate in Houston, TX

    I have been working at U.S. Trust full-time (more than 5 years)

    Pros

    Lots of autonomy. Excellent people that are very intelligent. Very flexible schedule if you need it.

    Cons

    They hire over qualified people for certain positions with little opportunity to advance. Below market pay. Not challenging.

    Neutral Outlook
    No opinion of CEO

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