U.S. Vision

  www.usvision.com
  www.usvision.com

U.S. Vision Reviews

Updated October 29, 2014
Updated October 29, 2014
48 Reviews
2.1
48 Reviews
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Bill Schwartz Jr.
26 Ratings

Employee Reviews

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  1.  

    Waiting but watching

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician in Fort Lauderdale, FL
    Current Employee - Licensed Optician in Fort Lauderdale, FL

    I have been working at U.S. Vision full-time (more than an year)

    Pros

    Good place to start, and grow.

    Cons

    Very little room for growth, with career path and salaries...

    Advice to ManagementAdvice

    Understand the true value of the career minded employees, and compensate them to ensure they stay... Senior management really needs to look at who is really generating the revenue for the company, it is typically the hands in the store level....MUST TREAT AND COMPENSATE BETTER...MAKE IT AN INITIATIVE!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    No

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Optech in Grand Rapids, MI
    Former Employee - Optech in Grand Rapids, MI

    I worked at U.S. Vision full-time (less than an year)

    Pros

    - The job is easy if you are technically savvy and have prior retail experience
    - There are also plenty of opportunities for growth within the company
    - I was able to travel a bit
    - Great job if you're looking for more responsibility
    - Learned plenty of practical skills concerning optics

    Cons

    - I was hired during a time when everyone in my region was either quitting or being fired
    - After being offered a $0.25 raise instead of the initial $2-3 I was told during my interview, I had to leave to pursue better opportunities with better pay
    - Commission s based on sales volume of the store. Make sure you try to work at a store that does $30K+ in sales each month.

    Advice to ManagementAdvice

    Communication channels were a bit disjointed and opposite of how a typical retail company works because of high turnover. I would suggest investing in quality workers by offering better raises and working to developing a more inclusive culture between corporate workers and store employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Keeps getting worse...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Vision full-time (more than an year)

    Pros

    Commissions are decent when you get them. Schedules are flexible. PTO accrues quickly.

    Cons

    Commissions are harder to earn and decrease every year. No 401K match. The lab has horrible quality and turn-around time, but we're expected to keep a customer happy while telling them their glasses will take at least 3 weeks. The company doesn't care about its employees or its customers.

    Advice to ManagementAdvice

    Listen to the people on the front line. Stop making constant excuses for the lab. Bring back the benefits you took away. Satisfied employees make satisfied customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    A good education on how NOT to do business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Optical Department Manager in Allentown, PA
    Former Employee - Optical Department Manager in Allentown, PA

    I worked at U.S. Vision full-time (more than 5 years)

    Pros

    I always got my check.It was direct deposit.

    Cons

    If not for direct deposit,they would have lost it.Seriously,there are more managers than employees.The company is unethical from top down.Illegal at times.They consistently lie to employees and customers alike.Constant turnover of mid management and in store employees.No training system in place.Constantly hypocritical.The lab work is the worst i've ever seen.

    Advice to ManagementAdvice

    Be honest with your employees.Be honest with customers.Don't encourage employees to lie to cover your arses.Take an honest look at your management.Under the new regime some of those field managers will do whatever it takes to keep their jobs.Many would not succeed in real corporate America.Don't know how some got their jobs but more importantly how they keep them.When most employees are unhappy,don't you think that's a problem?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Family oriented and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab in Blackwood, NJ
    Former Employee - Lab in Blackwood, NJ

    I worked at U.S. Vision full-time (more than 3 years)

    Pros

    Good culture and care about the employees. Daycare onsite with flex time.

    Cons

    Benefits are not inline with other companies and not much room for growth.

    Advice to ManagementAdvice

    promote and allow employees to make decisions and have more responsibilities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It was ... ok.... I guess ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Optician in Tucson, AZ
    Former Employee - Optician in Tucson, AZ

    I worked at U.S. Vision part-time (more than an year)

    Pros

    Coworkers were great, loved them! I was lucky enough to have an awesome manager who was patient with teaching me the in's and out's.

    Cons

    The most frustrating thing about working here was no system for patient files and other records (previous purchases were kept in computer files). We were keeping them in shoe boxes in the closet (that wasn't locked)!! I have to agree with others that whenever we called our district manager, she always seemed like we were bothering her. And the workers at the lab would let things pass that were obviously not going to pass our inspection (huge scratch on the lens, etc). I was only part-time and had zero benefits. The pay difference between the manager (who was licensed) and myself was insane! I was getting about $9 an hour plus commission (about $100 per month) and she was getting well over $20 an hour plus commission. I worked here for about 2 years and saw no changes in any of these areas.

    Advice to ManagementAdvice

    Get a REAL system in place for keeping patient files together. Pay the "low level" employees more! NO COMMISSION!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Was good now very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician in Greensboro, NC
    Current Employee - Licensed Optician in Greensboro, NC

    I have been working at U.S. Vision full-time (more than 10 years)

    Pros

    They used to care about their customers. Now all they care about is how few people can work in their stores. I have been here 14 years, seen my hours cut twice in 2 years while making record sales in my location and it's time to go.

    Cons

    See above. They pretty much suck st everything.

    Advice to ManagementAdvice

    Care about your employees. Especially the ones in the field, since they are the ones that actually pay your salary by selling your product. Unhappy workers=less $. Common sense.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Okay for now, still looking elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optech in Lansing, MI
    Current Employee - Optech in Lansing, MI

    I have been working at U.S. Vision part-time (less than an year)

    Pros

    Eventually discounted eyewear for myself and family.

    Cons

    Low starting wages, lab doing bad work lately, losing customers frames on remakes. Had 4 remakes on same customer, kept sending back, then they lost frame. No structure to training, manager is a poor trainer. I've been with company 3 mos. and have had 2 district managers already. No more 401K matches.

    Advice to ManagementAdvice

    I don't know how you think 8.00 an hour is sufficient to clean the store, do your banking, listen to customers complain about lost items, slow turn over for orders and stand on your feet all day. Home depot pays 12.00 an hour. When you have good, honest employees you should reward them. Our store did 30,000 dollars last month, did we get any prize? A coffee mug, a t-shirt , a 25.00 gift card?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It is poor pay for too much work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optician in Danville, IL
    Current Employee - Optician in Danville, IL

    I have been working at U.S. Vision part-time (more than 3 years)

    Pros

    It is a paycheck. That is all there is to it. The pay isnt even that great.

    Cons

    Low pay. Bad hours. Don't care about the employees. If anyone wants free stuff just call and make up some BS complaint.

    Advice to ManagementAdvice

    Train your associates. Pay them an honest wage. ACTUALLY VISIT THE DAMN STORES.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    US Vision quickly became just a paycheck while I look elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at U.S. Vision full-time (more than 5 years)

    Pros

    Wages include a hourly rate plus monthly incentives with direct deposit . Promotional contest are about every quarter, rewards range from gift cards to cash.

    Cons

    Very limited on full time hours, 34hrs for a manager and under 20 for part time employees. District managers seem like they are being bothered when you need to ask them questions. The staff at the Central lab seem to not know what they are doing 60% of the time.

    Advice to ManagementAdvice

    All locations need optometrist, even if it is part time. Optechs need more group training sessions by experienced optechians.

    Doesn't Recommend
    Negative Outlook

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