U.S. Water

  www.uswaterservices.com
  www.uswaterservices.com

U.S. Water Reviews

Updated October 2, 2014
Updated October 2, 2014
6 Reviews
2.9
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Allan Bly
3 Ratings

Employee Reviews

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  1.  

    Fast pace - high growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Water full-time

    Pros

    US Water is an extremely fast growing mid-sized company with opportunity for advancement if you put in the time and effort required to drive results. For sales people this is a sales first culture with a focus on taking care of the customer. Compensation on the sales side is at market or better for top performers.

    Cons

    Trying to keep pace with the rapid growth and acquisitions can be difficult and stressful at times. Aligning culture following the addition of several companies and adding expansion positions has resulted in some erosion of the companies core values.

    Positive Outlook
  2.  

    Keep looking - this place is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Water full-time (more than an year)

    Pros

    There are a few people who are nice, but overall people have a dull look of sadness, unhappiness and resent in their eyes.

    Cons

    Where to begin, they will lie straight out of the gate to get you in the door. This company is not fast growing, no opportunities for a CAREER. If you want a job, sure this will work, career, no. If you are at the St. Michael or Cambridge location you're screwed. You'll never get anywhere.
    They say they have values and ethics, but they don't live up to them. You need to practice what you preach. Saying that the company has "small town values where everyone knows each other" is BS when the CEO/Owner doesn't even introduce himself to new employees and refers to people he doesn't know as "Hey You". Rude, outdated and unprofessional.
    Communication is a huge area of unprofessionalism. The blame game is played a lot - due to Sales Reps that have no idea what they are doing (which should be said, if you're out of the reserves, have no idea what you're doing go to this company - it will be a cake job) and the laziness to back it up. Most samples are sent to the analytical lab (that isn't even certified?! That's crazy) where the management has an IQ of 2.
    All in all I'm embarrassed to say that I worked at this company for the year that I did, it's the skid mark on my resume and the fact that it's the laughing stock of the water treatment industry only proves that theory.

    Advice to ManagementAdvice

    Just because you "have a friend" doesn't mean that they should have a management role. Too many of the managers are either outdated and old, have no idea what they're doing, or more then likely, BOTH!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    If you have minimum ethical standards for an employer...keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Water full-time

    Pros

    There are few pros to working there but here are a few. They are growing, primarily through acquisition. The HQ building has a gym and the shower is incredible because the former owner had put it in. Outside of leadership, there are some terrific people there doing great things daily while serving the tyrant at the top.

    Cons

    They preach values but everything they do lacks values. They write employee agreements which they do not live up to and use an employee long enough to get something out of them before discarding them. Turnover is extremely high and morale extremely low. Nothing gets done without being micro-managed by the top, nothing...except when they are to be held accountable then they are nowhere to be found. Sales force pay was adjusted without notice and the C-suite was nowhere to be found when questions came in from the field, the admin responsible for putting in the data was left to give answers. If you are not a 'yes' person, this is not an environment you will enjoy as those that stay any length of time survive by saying yes regardless of knowing the decision is wrong. Doing what so-called leadership wants is more important than doing the right thing, always. Those with power will do anything to protect that power and as soon as that power is threatened your days are numbered.

    Advice to ManagementAdvice

    Stand up for what is right and actually read/live out the values you preach. Nothing will change without changes at the top, it must start there. Bullying to get your way went out of style like 30 years ago...

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Time Flies...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Water full-time (more than 8 years)

    Pros

    If you're looking for a fast paced work environment where everyday is new, this is the place. Creativity and a "We Can" attitude is encouraged so you can make your job what you want. I've never seen a company so customer focused.

    Cons

    Because it's so fast paced it's easy to feel behind. Also, since the company is growing so fast it can feel like the infrastructure isn't keeping up. The "We Can" attitude often doesn't translate to "We Won't" when the situation/need arises so wasted resources can go after bad opportunities.

    Advice to ManagementAdvice

    Plan ahead for the companies outlook and try to get ahead of the growth curve to keep employee and customer fulfillment high.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ruthless upper management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Michael, MN
    Current Employee - Anonymous Employee in Saint Michael, MN

    I have been working at U.S. Water full-time (more than an year)

    Pros

    Fair salary. Decent employees in corporate headquarters.

    Cons

    BAD office politics. Ruthless upper management, with bad decision making skills. It is who you know here, and NOT what you know. Tend to do lay offs without much thought.

    Advice to ManagementAdvice

    Do investigations before making final decisions.

    Doesn't Recommend
  7.  

    Fair Place for Individuals Willing to Take the Initiative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Water full-time

    Pros

    For individuals willing to take the initiative to do their jobs well, and look at how they can improve their jobs from day to day this is a great company to be. They are open to new ideas and trying new things that bring value to the organization and customers.

    Cons

    There's always so much going on that it is sometimes hard to focus on projects.

    Advice to ManagementAdvice

    Continue to keep an open mind and the flexibility and culture that sets you apart from other companies.

    Recommends
    Positive Outlook

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