U.S. Water Reviews

Updated July 14, 2015
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3.5
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Allan Bly
6 Ratings

12 Employee Reviews

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  1. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked for US Water for a number of years. They treat their employees fairly and pay well above industry standards. They have very good benefits and 401K matching. They are growing extremely fast and hiring folks weekly it seems. They are for the most part the leader in water treatment. As the larger companies get assimilated by even larger companies, it is nice to be a part of a small family oriented company that cares about the folks that got them where they are. The upper management expects excellence from its field staff. Mediocre sales reps and tech reps need not apply. That is why Chemaqua & GC exist. Apply with them.

    Cons

    A word of caution to those that don't want to work hard prove their mettle. You won't be kept around long. One of the downsides of working in a smaller organization is that you cannot hide if you do not have a good work ethic. Those that work hard and have integrity will do VERY well with US Water. Those that don't will fail quickly.

    Advice to Management

    Get a better handle on the SBL's. Some of these guys are out of control and have a God-complex. They think all the sales reps work for them. Communication from them is horrible at best, mostly non-existent. They need to have their wings clipped and follow different leadership. I suspect the way they are compensated perpetuates this ME, ME, ME Attitude they carry around.


  2. Helpful (2)

    Awesome people, explosive growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Water full-time (More than a year)

    Pros

    U.S. Water is staffed with extremely talented people. The growth is so rapid that they can't hire people fast enough!

    Cons

    The growth is so rapid, they can't hire people fast enough!

    Advice to Management

    Keep the machine rolling, keep hiring great people, enjoy the ride!!


  3. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at U.S. Water full-time (More than 8 years)

    Pros

    They are the best company in water.

    Cons

    I don't have any cons as they never say NO!!!

    Advice to Management

    Keep up the good work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Approves of CEO

    Pros

    Fun place to work! Crazy growth means it is never dull. Great group of people to work with and for. The upper management genuinely cares about their people. This is rare these days. I have worked in the industry for many years and US Water has the best overall package of technology, equipment, and chemical products I have ever seen and I have seen a bunch.

    Cons

    Crazy growth means it can be a challenge to keep on top of things. I spend a good percentage of my time interviewing new hire potentials.

    Advice to Management

    Never lose the small company feel. Avoid the pitfalls of the major water treatment companies. Think outside of the box and always, always take care of the folks that got you where you are today.


  6. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at U.S. Water full-time

    Pros

    There is definite Job Security as company continues to expand, the 401k plan was great, and there is good pay

    Cons

    Management is unorganized and environment was uneasy, a lot of pressure and stress everywhere

    Advice to Management

    I would advise to have more core values placed in workplace and have more easygoing environment


  7. Get it in writing....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1.) Very sales focused company, if you're a hunter you can do well. 2.) Generally leave field people alone if you're producing. 3.) Reasonable benfits package that isn't great but not horrible.

    Cons

    1.) Will screw you over on commissions if you don't watch them like a hawk. 2.) You must get your comp conditions in writing. Have a very bad habit of pulling bait and switch with weak HR dept. 3.) Culture has changed dramatically in last few years. For wanting to be different from Big Blue, they've rebuilt the PP.

    Advice to Management

    1.) Trust the people who've been around for more than 5 years, they might actually tell you the truth.


  8. Drivers beware!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Water full-time (More than a year)

    Pros

    Not many pros to this place the pay is average. Good overtime but that's about it

    Cons

    Lots & lots of BS nothing is organized everyone is basically disgruntled no one wants to be there.most of the management can't communicate with one another.If you're on the the transportation side of this you're really in for a treat because everything that goes wrong will end up you're fault.this company is a classic JCL ( Jokers,Clowns&Losers)Al bly's moto is "we can" it should be "we will" screw you.

    Advice to Management

    You will never keep good employees if you have ROTTEN management


  9. Fast pace - high growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at U.S. Water full-time

    Pros

    US Water is an extremely fast growing mid-sized company with opportunity for advancement if you put in the time and effort required to drive results. For sales people this is a sales first culture with a focus on taking care of the customer. Compensation on the sales side is at market or better for top performers.

    Cons

    Trying to keep pace with the rapid growth and acquisitions can be difficult and stressful at times. Aligning culture following the addition of several companies and adding expansion positions has resulted in some erosion of the companies core values.


  10. If you have minimum ethical standards for an employer...keep looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at U.S. Water full-time

    Pros

    There are few pros to working there but here are a few. They are growing, primarily through acquisition. The HQ building has a gym and the shower is incredible because the former owner had put it in. Outside of leadership, there are some terrific people there doing great things daily while serving the tyrant at the top.

    Cons

    They preach values but everything they do lacks values. They write employee agreements which they do not live up to and use an employee long enough to get something out of them before discarding them. Turnover is extremely high and morale extremely low. Nothing gets done without being micro-managed by the top, nothing...except when they are to be held accountable then they are nowhere to be found. Sales force pay was adjusted without notice and the C-suite was nowhere to be found when questions came in from the field, the admin responsible for putting in the data was left to give answers. If you are not a 'yes' person, this is not an environment you will enjoy as those that stay any length of time survive by saying yes regardless of knowing the decision is wrong. Doing what so-called leadership wants is more important than doing the right thing, always. Those with power will do anything to protect that power and as soon as that power is threatened your days are numbered.

    Advice to Management

    Stand up for what is right and actually read/live out the values you preach. Nothing will change without changes at the top, it must start there. Bullying to get your way went out of style like 30 years ago...


  11. Time Flies...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Water full-time (More than 8 years)

    Pros

    If you're looking for a fast paced work environment where everyday is new, this is the place. Creativity and a "We Can" attitude is encouraged so you can make your job what you want. I've never seen a company so customer focused.

    Cons

    Because it's so fast paced it's easy to feel behind. Also, since the company is growing so fast it can feel like the infrastructure isn't keeping up. The "We Can" attitude often doesn't translate to "We Won't" when the situation/need arises so wasted resources can go after bad opportunities.

    Advice to Management

    Plan ahead for the companies outlook and try to get ahead of the growth curve to keep employee and customer fulfillment high.



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