U.S. Xpress Reviews

Updated March 30, 2015
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2.8
108 Reviews
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Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
63 Ratings

Pros
  • Decent Pay, Good equipment, some good people (in 4 reviews)

  • good equipment, decent pay, hired with no experience, lots of work available to drivers that want it, some of the terminals are pretty nice (in 4 reviews)

Cons
  • Same as most big companies; you must fight for your home time and sometimes get ignored by fleet manager (in 4 reviews)

  • Very low pay, especially for someone with much experience (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver in Chattanooga, TN
    Current Employee - Truck Driver in Chattanooga, TN

    I have been working at U.S. Xpress full-time (less than a year)

    Pros

    Plenty of miles, competitive pay, best equipment in the business.

    Cons

    No paid vacation, have to work weeks on the road to earn a few days home.

    Advice to ManagementAdvice

    Pay raises for team drivers instead of just solo drivers. Maybe give 2 days off per 1 week on the road. Give incentives to work over holidays like Thanksgiving and Christmas.

    Recommends
    Positive Outlook
    Approves of CEO
  2. OUTSTANDING COMPANY! They deliver what they promise.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    If you have the hours, they'll have the freight! Also, you can make mmuch more than the recruiter outlines to you. I do and my family reaps the benefits.

    Cons

    No different than other trucking companies. I don't socialize with the drivers too often because I am too busy making money.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at U.S. Xpress full-time (more than 10 years)

    Pros

    I spent 10 years with USX and started at the entry level and had plenty of opportunities to move up with in the company with ample opportunity to advance my career.

    Cons

    really the only item I would say would be communication, sometimes translation is lost between all the different departments of the goals that the company is trying to achieve.

    Advice to ManagementAdvice

    rely on your talent you have hired to achieve goals

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Working here to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    Good entry job. Boss is nice.

    Cons

    Other than top management, pay is not competitive.
    High employee turnover.
    Hard work does not payoff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. There are opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    Casual and comfortable work environment

    Cons

    There are layoffs from time to time

    Recommends
    Neutral Outlook
  7. 1 person found this helpful

    hard work for the pay that u get

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    experience gained on the job

    Cons

    overworked, disorganized one hand not knowing what the other is doing.

  8. A safety and driver-oriented company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Truck Driver in Shippensburg, PA
    Current Employee - Regional Truck Driver in Shippensburg, PA

    I have been working at U.S. Xpress full-time (less than a year)

    Pros

    As a truck driver, you really will be rolling in the best equipment out there. The trucks are equipped with so many state of the art safety features. I have been impressed with the level of professionalism of the trainers too. Finally, the company knows that its drivers are the major revenue sources. I'm hoping for a long and prosperous career.

    Cons

    There is no perfect place to work. This is trucking so Murphy's law applies. And, like any big corporation out there, there are communication issues and sometimes there are mixed messages.

    Advice to ManagementAdvice

    As with any situation, communication is key to keeping everyone on the same page.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck Driver in Chattanooga, TN
    Former Employee - Truck Driver in Chattanooga, TN

    I worked at U.S. Xpress full-time (more than 3 years)

    Pros

    You will definitely be able to say, that you've been to every state, in the continental US.

    Cons

    Being able to keep pre-approved time off, can be challenging.

    Advice to ManagementAdvice

    Some rewards for good drivers, could be a wise investment.

    Doesn't Recommend
    Neutral Outlook
  10. It's ok.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time (more than 3 years)

    Pros

    With the exception of one, all of the managers I have had here have been supportive. I have been fortunate with the co-workers I have been placed with, because they have been really fun and helpful. The environment is more lax than a lot of other work places, but I assume that is because the work can be so stressful.

    Cons

    There is currently a lack of a really good training program. Each position I have held was "sink or swim" which is really frustrating. Communication is generally poor, BUT the owners' kids (who have essentially taken over) are now communicating where we stand which had not been done previously. The compensation is sub-par. They have jobs that only pay half time for over time that aren't exempt salary jobs, which doesn't seem right. There is no matching for 401K and the medical benefits are expensive. I can't not talk about the upper management. It does seem very true that it is more about who you know rather than what you know in many of the departments.

  11. Orientation Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at U.S. Xpress full-time (more than 8 years)

    Pros

    You get a pay check every two weeks.

    Cons

    not enough pay, no raise in 5 plus years, insurance is very expensive, over worked VERY under paid. Managers do not know how to MANAGE employees.

    Advice to ManagementAdvice

    We all have bills and want to actually be able to take care of our family as well. Treat your employees as a asset to the company as you try to treat the drivers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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