U.S. Xpress Reviews

Updated September 1, 2015
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3.0
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Recommend to a friend
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U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
70 Ratings

Pros
  • when u need home time they did what they could to get u there and and they alway kept u running (in 3 reviews)

  • This company DOES care and really listens to it's drivers to help them improve (in 14 reviews)

Cons
  • Forget about home time when team driving (in 4 reviews)

  • Low pay in comparison to the national average (in 4 reviews)

More Pros and Cons

130 Employee Reviews

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  1. NE REGIONAL TRUCK DRIVER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver/Delivery in Hartford, CT
    Current Employee - Truck Driver/Delivery in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Good starter company, new hire .33cpm, Will get miles If available, Good benefits/insurance

    Cons

    Breakdown/layover pay $50day(24hr increments), hometime off schedule.

    Advice to Management

    Need better equipment, Need to work better at getting drivers home.


  2. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Driver in Chattanooga, TN
    Current Employee - Team Driver in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Having an awesome fleet manager makes a huge difference. First fleet manager couldn't get us home on time if his life depended on it. Since we switched, we've gotten lucky. Our fm truly does appreciate us, gets us great miles, and gets us home usually the night before we requested to be home. New trucks are also a plus.

    Cons

    So far in my first year with this company, the only downside I have seen is again, my first fleet manager. Secondly, they have some major improvements they need to make at the terminal shops. The wait time to get your truck serviced is ridiculous.

    Advice to Management

    Fix the hold times with breakdown, and let's get these trucks rolling sooner out of the shops in the terminals. Other than that, keep up the great work.


  3. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Manager in Chattanooga, TN
    Current Employee - Fleet Manager in Chattanooga, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress (More than 5 years)

    Pros

    Great environment, great benefits, and people to work with. The training program is nice as well.

    Cons

    None at this time the company is a great place to work in the area. It is hard to find a job that pays decent in this area.

    Advice to Management

    Annual raises would be a great motivation tool.


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  5. Poor Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay if you are a go getter.

    Cons

    Manager and dispatchers need a lot of employee training.

    Advice to Management

    Get rid of manager and some of the dispatchers and make sure new ones have good employee relationship skills.


  6. Helpful (4)

    Good experience at US Xpress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Seat Lead Driver in San Leandro, CA
    Former Employee - First Seat Lead Driver in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress (More than a year)

    Pros

    We roll hard, and keep the truck moving. Deliver on time, pickup on time, and keep the safety and log book correct at all times. US Xpress kept us rolling, were responsive to our special requests, had good equipment, and I would work for them again.

    Cons

    If you just want to "relax" and get paid for little work, look somewhere else, you don't belong in the trucking industry. If you like to roll hard, take care of yourself, your freight, your truck, and your CDL, then you will have no worries here. Other than that, I hope they have figured out a better way to allocate empty trailers.

    Advice to Management

    I hope they have figured out a better way to allocate empty trailers.


  7. Taking Advantage of New Truck Drivers since 1980s

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, OH
    Former Employee - Anonymous Employee in Springfield, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at U.S. Xpress full-time

    Pros

    Will employ a new driver

    Cons

    1.) There are DAYS of wait time between school, orientation, trainer assignment, and your first load that are UNPAID. 2.) After taking into consideration the many, many tasks (that are not disclosed to you prior to employment) a driver has to perform UNPAID, the new driver makes less than Federal Minimum Wage. 3.) US Express advances new drivers $50 a week, AFTER you are settled in your truck. This is not enough to cover expenses the driver must pay cash for. i.e. weight tickets for 7 days and small repairs to the truck. a.) If a driver has a garnishment, bill or child support, US Express will not advance the full $50 a week. 4.) Orientation: You are NOT an employee of US EXPRESS in orientation. They take care to express that and make you sign documents to that effect. a.) They say you are paid $60 a day in orientation. This is a untrue. You are paid $60 total for 3 days of orientation. b.) The only meal provided is lunch. You are given nothing else the entire time. c.) If they choose to not hire you, you will not be compensated AT ALL for your time. d.) If your truck or trainer is not at the terminal, you may well be given a Greyhound ticket and be forced to take a bus to some far away city. When you get there, you are expected to pay for a cab out of pocket to get to the truck. Hopefully, its there. e.) No matter how small of a hiccup you may have in your background, you are at orientation UNPAID until they choose to release you. i. If there are any hiccups in your background, you will have repetitive conversations with the same group of people. Communication is not easy here. g.) US Express forces drivers to share a room with another driver..a complete stranger.

    Advice to Management

    Read this. Critically evaluate the info.


  8. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time

    Pros

    Team driving can make some good money with the right teammate

    Cons

    Mandatory teaming if your from Texas. Will pair you with whomever and if you have a problem with the team your pulled from the truck stuck home until they find you a new partner!


  9. Helpful (1)

    there are better companies out there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good fo in the terminals. Randy gribble out of tunnel hill is amazing and very friendly. Quick shops at certain terminals.

    Cons

    Lot of the fm's are slackers on a power trip. I don't mind you being a d' bag on your time. Don't do it to your fleet and no holiday pay AT ALL.

    Advice to Management

    You need to make your fm's go out with a driver for at least a month so they know what we go through on a daily basis.


  10. my department, switchboard, is great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at U.S. Xpress part-time

    Pros

    good coworkers, understanding direct supervisor

    Cons

    some other departments aren't helpful.

    Advice to Management

    encourage all employees to do their job correctly.


  11. Helpful (1)

    Thus company is ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Newton, NC
    Current Employee - Class A Truck Driver in Newton, NC
    Recommends
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    New trucks 2014-2015. Company is strict on DOT regulations. Never had a issue with home time but that changes worth each dispatch person.

    Cons

    Being a truck driver in general is not easy. We have no labor laws that protect us from unfair treatment or minimum wage laws to protect our pay if dispatch screws up so that being said if you can't handle a beating don't work here. You need a 9-5 office job.

    Advice to Management

    There needs to be more accountability on the dispatch level/mgmt level and stop blaming drivers. Your main excuse for everything is "well your the professional" lame...



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