U.S. Xpress

www.usxpress.com
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U.S. Xpress Reviews

Updated February 26, 2015
Updated February 26, 2015
98 Reviews
2.7
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
59 Ratings

Review Highlights

Pros
  • Decent Pay, Good equipment, some good people (in 4 reviews)

  • good equipment, decent pay, hired with no experience, lots of work available to drivers that want it, some of the terminals are pretty nice (in 4 reviews)


Cons
  • Same as most big companies; you must fight for your home time and sometimes get ignored by fleet manager (in 4 reviews)

  • Very low pay, especially for someone with much experience (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A safety and driver-oriented company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Truck Driver in Shippensburg, PA
    Current Employee - Regional Truck Driver in Shippensburg, PA

    I have been working at U.S. Xpress full-time (less than a year)

    Pros

    As a truck driver, you really will be rolling in the best equipment out there. The trucks are equipped with so many state of the art safety features. I have been impressed with the level of professionalism of the trainers too. Finally, the company knows that its drivers are the major revenue sources. I'm hoping for a long and prosperous career.

    Cons

    There is no perfect place to work. This is trucking so Murphy's law applies. And, like any big corporation out there, there are communication issues and sometimes there are mixed messages.

    Advice to ManagementAdvice

    As with any situation, communication is key to keeping everyone on the same page.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck Driver in Chattanooga, TN
    Former Employee - Truck Driver in Chattanooga, TN

    I worked at U.S. Xpress full-time (more than 3 years)

    Pros

    You will definitely be able to say, that you've been to every state, in the continental US.

    Cons

    Being able to keep pre-approved time off, can be challenging.

    Advice to ManagementAdvice

    Some rewards for good drivers, could be a wise investment.

    Doesn't Recommend
    Neutral Outlook
  3.  

    A decent job for a greenhorn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Jonesville, SC
    Current Employee - Driver in Jonesville, SC

    I have been working at U.S. Xpress

    Pros

    very good money on dedicated accounts

    Cons

    don't care for the drivers only loads. only the drivers that brown nose get what they want . several don't run out of South Carolina

    Advice to ManagementAdvice

    care more about the drivers.im not sayin money just recognize them with a drawing or something like every quarter. and truck maintenance has to get better

    Doesn't Recommend
    Negative Outlook
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  5.  

    Positive Future Growth Outlook - Inter Office Drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Analyst in Chicago, IL
    Current Employee - Account Analyst in Chicago, IL

    I have been working at U.S. Xpress full-time (more than a year)

    Pros

    ability to advance, competitive pay, adequate benefits, nice office atmosphere, large accounts

    Cons

    Inter officer drama between hq and satellite offices, incentive pay low (commission), tension between asset and logistics side,

    Advice to ManagementAdvice

    promote solid workers, use brokerage logic/policies instead of asset based actions, increase pay to keep talent

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Don't be yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR Tractor Trailer Driver in Laredo, TX
    Current Employee - OTR Tractor Trailer Driver in Laredo, TX

    I have been working at U.S. Xpress full-time (more than 3 years)

    Pros

    Home daily. Good money. Some of the people are great.

    Cons

    You're expendable. Don't show you're a Christian. They'll get rid of you. Some of the people are horribly deceitful.

    Advice to ManagementAdvice

    Treat everyone the same regardless of faith. No Favoritism. Be honest. So much dishonesty in office.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Not what you know but who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chattanooga, TN
    Current Employee - Customer Service Representative in Chattanooga, TN

    I have been working at U.S. Xpress full-time (more than 3 years)

    Pros

    Great company if you are just looking to learn some insight on transportation and logistics. Pay is ok for the area but could be better.

    Cons

    Looking for advancement or good pay this is not the company. Many people are promoted based on who the know and not what they know.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Good equipment, but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time (less than a year)

    Pros

    Equipment is kept in good condition.

    Cons

    forget home time, pay sucks, getting anything from the garage is a chore, dispatchers are useless ( there are a few good ones but good luck finding them) no miles, cannot refuse loads, high turnover rate.

    Advice to ManagementAdvice

    stop treating drivers like you don't need them, get drivers home more. stop hiring anti people dispatchers. a company will not run without employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Alright company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    You get paid hourly wages

    Cons

    everyday there was always something to complain about.

    Advice to ManagementAdvice

    care more about the employee and the numbers will be fine.

  10.  

    I worked on a technology-forward team in a traditional business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer/Analyst in Chattanooga, TN
    Former Employee - Software Developer/Analyst in Chattanooga, TN

    I worked at U.S. Xpress full-time (more than a year)

    Pros

    Stable business, highly competitive salary, good health benefits, decent team autonomy.

    Cons

    Writing applications that must interface with legacy database stored procedures, limited to .NET, noisy cubicle farm.

    Advice to ManagementAdvice

    Let developers brainstorm innovations on more modern technology platforms. Get off the iSeries DB2 - yesterday. Offer more vacation.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great people but terrible management and policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Chattanooga, TN
    Former Employee - Operations in Chattanooga, TN

    I worked at U.S. Xpress

    Pros

    Decent pay but not worth the hassle.

    Cons

    In Operations, they do not put you in a place to succeed. Keep over cramming the system with freight and expect you to make it happen. They then tell you if you can't do it, they'll get someone who will. Training is non-existent. They show you the basics of a new program then tell you to "work with it" once you're on the job.

    They don't care about the people, only the weekly revenue.

    Advice to ManagementAdvice

    Train people more, and treat them like human beings. Stop with the threats if they can't pound ten pounds of crap in a five pound sack!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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