U.S. Xpress Reviews

Updated June 25, 2015
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2.8
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Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
64 Ratings

Pros
  • when u need home time they did what they could to get u there and and they alway kept u running (in 3 reviews)

  • This company DOES care and really listens to it's drivers to help them improve (in 14 reviews)

Cons
  • Forget about home time when team driving (in 4 reviews)

  • Low pay in comparison to the national average (in 4 reviews)

More Pros and Cons

118 Employee Reviews

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  1. dedicated dollar general

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Driver in Jonesville, SC
    Current Employee - Dedicated Driver in Jonesville, SC

    I have been working at U.S. Xpress

    Pros

    Good home time and pay

    Cons

    Hard work trailers aren't always minted long wait times for shop or repair

    Advice to Management

    Take care of drivers


  2. Helpful (1)

    last stop

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time

    Pros

    it is ok just never know what you will make

    Cons

    far to drive if you don't live near New Caney


  3. Awesome company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Joliet, IL
    Current Employee - Account Supervisor in Joliet, IL

    I have been working at U.S. Xpress full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Close to home, my bosses are great and easy to work for, enough work to keep me busy all day without feeling rushed.

    Cons

    Challenges aren't there anymore, driver turnover is high due to the challenges of the account, some of the office staff don't pull their own weight.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. the brokerage side way better than the asset.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Coordinator in Chattanooga, TN
    Current Employee - Logistics Coordinator in Chattanooga, TN

    I have been working at U.S. Xpress (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good people, positive environment, many opportunities to advance.

    Cons

    the asset side has a problem with nepotism. Kind of a good ole boy system. The main building has misery caked on the walls.


  6. start your good foot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    Decent pay, lack of knowledge toward drivers, rumors of good benefits versus facts of uptight B.S. RAT RACE IDEOLOGIES TO GET MONEY

    Cons

    This is just a game, . Posted at deadend signs at this job,...stop lying and telling your drivers you'd back them when your just like the other companies who care about slavedriving, and manipulating for future turnovers and messin with your drivers raking up your profit and keeping up more with messes.

    Advice to Management

    Keep doing what your doing and find out why turnovers will peak.


  7. IT Department's Not Great, Either

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Worker in Chattanooga, TN
    Current Employee - IT Worker in Chattanooga, TN

    I have been working at U.S. Xpress full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salary's good. You can telecommute once a week, if your supervisor likes you enough. Most of the people in the IT crowd are friendly.

    Cons

    Everything else. When I said "most" of the people in the IT crowd are friendly, well, the ones that aren't are trying very hard to make up for them. My supervisor will flat-out verbally assault two of the employees for up to half an hour for the pettiest of things. Those two have been miserable since they've started. There's probably a reason people that join our department quit after a year or less.

    On the telecommuting department, we used to be able to do so more than once a week. In particular, several of us live an hour or more away from work, so they only came in once a week. No problems with their productivity, though. Then the business decided it wasn't "ideal" for those people to telecommute so much, and forced them to hold to the once-a-week standard. Ironically, this made their productivity drop, since they were now losing 10 or more extra hours a week from driving and ended up feeling miserable. But hey, they're in the office, that's good, right?

    Also, raises are not a thing here. Neither are bonuses. If you want a raise, quit the company and get re-hired at a higher rate. It's pathetic, but most of the IT crowd here has learned that, so they'll take a short stint somewhere else, then make the negotiations to get re-hired at a higher rate, because the company REALLY needs skilled IT people. It just doesn't want to pay for them unless it absolutely has to.

    Work/Life balance is largely ignored, as well. The telecommuting thing is just part of it. There's various on-call groups in IT that have to deal with all the junk that wasn't set up properly, and that nobody can ever get approval to fix. These poor sods are spending at least an extra 10 hours a week fixing problems that crop up after-hours, usually between midnight and five in the morning. It's pure torment, and not a week goes by where there isn't a problem. If we could fix the source, that would end the need for this, but nobody will allow it.

    Continuing on the Work/Life note, expect to work overtime quite a bit. Your contract might say you work from 8 to 5, but expect to stay there until 6 or later each day. There's too much work, and, as previously mentioned, nobody wants to hire the people to do it. So, the people that they do have are stuck there working overtime constantly. If you're IT, you're salaried, so no overtime pay for you. 50-60 hour work weeks, quite often more, are a standard.

    Advice to Management

    Look at what the IT team is doing. Listen to how they feel, how they're having to work. And please, do something about it. Nobody there is particularly happy, and fixing the problem should be a high priority. There's no expectation of consistency in your talent pool with how often people are leaving because they can't stand the business anymore, and it's causing difficulties for everyone involved.

    At the same time, nobody seems to have any interest in getting these problems fixed, so everyone's feeling let down by the business. It's going to take a good bit of time and energy to find all of the problems, understand them, and fix the root causes of the unhappiness in the department, but if you get a better employee retention rate, fix the long-standing technical problems, and happier, more dedicated employees, it certainly looks like the business would operate much more fluidly.


  8. Chaotic and disorganized with little direction from upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Chattanooga, TN
    Current Employee - IT in Chattanooga, TN

    I have been working at U.S. Xpress full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Close to home, which is a good thing because teleworking is not accepted or approved.

    Cons

    Stingy vacation and benefits. Below market salaries.

    Advice to Management

    Communicate with your employees so that they feel they are stakeholders in the company's success,


  9. Hard working employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People are willing to help and are very supportive

    Cons

    Sometimes there is little follow through with new programs.


  10. Training great, but HQ dictates everything.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Xpress (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Equipment, benefits, all the folks working at the Irving yard are very helpful.

    Cons

    Do not want yo pay Orientation pay until you get hired!!!!!!

    Advice to Management

    Have recruiter explain everything to new potential employees before spending time just to get grid locked w paperwork & forms.


  11. class a driver walmart dedicated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Auburn, IN
    Current Employee - Class A Truck Driver in Auburn, IN

    I have been working at U.S. Xpress full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    950 minimum pay, walmart and sams club are easy to find and dock into, in comparison to other dedicated accounts. you can get home every night if you drive a day cab . paid vacation

    Cons

    constantly shifting sleep schedule, super Tight schedule keeps you in a constant hurry, having to deal with slow stores is a huge headache. the gps on the drive tech is garbage. no sick day or holidays off. day cab are dirty and drivers smoke in them all the time

    Advice to Management

    minimize the time the drive is awake before his load is due. the Dockout time needs to be 30 minutes sooner. drivers should be give radio to be able to talk to stores. All this on time delivery is bs walmark are open 24hr a day and i get paid by the mile, dont need a monkey on my back



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