U.S. Xpress Reviews

Updated July 30, 2015
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2.9
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Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
69 Ratings

Pros
  • when u need home time they did what they could to get u there and and they alway kept u running (in 3 reviews)

  • This company DOES care and really listens to it's drivers to help them improve (in 14 reviews)

Cons
  • Forget about home time when team driving (in 4 reviews)

  • Low pay in comparison to the national average (in 4 reviews)

More Pros and Cons

125 Employee Reviews

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  1. Helpful (2)

    Good experience at US Xpress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Seat Lead Driver in San Leandro, CA
    Former Employee - First Seat Lead Driver in San Leandro, CA

    I worked at U.S. Xpress (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We roll hard, and keep the truck moving. Deliver on time, pickup on time, and keep the safety and log book correct at all times. US Xpress kept us rolling, were responsive to our special requests, had good equipment, and I would work for them again.

    Cons

    If you just want to "relax" and get paid for little work, look somewhere else, you don't belong in the trucking industry. If you like to roll hard, take care of yourself, your freight, your truck, and your CDL, then you will have no worries here. Other than that, I hope they have figured out a better way to allocate empty trailers.

    Advice to Management

    I hope they have figured out a better way to allocate empty trailers.


  2. Helpful (1)

    there are better companies out there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH

    I have been working at U.S. Xpress

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good fo in the terminals. Randy gribble out of tunnel hill is amazing and very friendly. Quick shops at certain terminals.

    Cons

    Lot of the fm's are slackers on a power trip. I don't mind you being a d' bag on your time. Don't do it to your fleet and no holiday pay AT ALL.

    Advice to Management

    You need to make your fm's go out with a driver for at least a month so they know what we go through on a daily basis.


  3. my department, switchboard, is great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress part-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    good coworkers, understanding direct supervisor

    Cons

    some other departments aren't helpful.

    Advice to Management

    encourage all employees to do their job correctly.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Thus company is ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Newton, NC
    Current Employee - Class A Truck Driver in Newton, NC

    I have been working at U.S. Xpress full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    New trucks 2014-2015. Company is strict on DOT regulations. Never had a issue with home time but that changes worth each dispatch person.

    Cons

    Being a truck driver in general is not easy. We have no labor laws that protect us from unfair treatment or minimum wage laws to protect our pay if dispatch screws up so that being said if you can't handle a beating don't work here. You need a 9-5 office job.

    Advice to Management

    There needs to be more accountability on the dispatch level/mgmt level and stop blaming drivers. Your main excuse for everything is "well your the professional" lame...


  6. Helpful (1)

    Lucrative job turned career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Chattanooga, TN
    Former Employee - OTR Truck Driver in Chattanooga, TN

    I worked at U.S. Xpress full-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The job offers good pay and benefits. There is a great opportunity to travel all across the United States and plenty of room for career advancement.

    Cons

    Management could be improvement, some things get overlooked and drivers following the chain of command may feel intimidated when seeking support.

    Advice to Management

    Appreciate your drivers. They are one of your assets.


  7. Horrible environment - Avoid this place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at U.S. Xpress (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The building is quite attractive

    Cons

    Too many to list. The fact that a huge turnover in staff is constant over the last several years is well documented and should serve as a warning.

    Advice to Management

    Management's kids now run the show. Figure out how Covenant does it better and try to copy. Learn that your employees matter.


  8. dedicated dollar general

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Driver in Jonesville, SC
    Current Employee - Dedicated Driver in Jonesville, SC

    I have been working at U.S. Xpress

    Pros

    Good home time and pay

    Cons

    Hard work trailers aren't always minted long wait times for shop or repair

    Advice to Management

    Take care of drivers


  9. Helpful (1)

    last stop

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time

    Pros

    it is ok just never know what you will make

    Cons

    far to drive if you don't live near New Caney


  10. Awesome company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Joliet, IL
    Current Employee - Account Supervisor in Joliet, IL

    I have been working at U.S. Xpress full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Close to home, my bosses are great and easy to work for, enough work to keep me busy all day without feeling rushed.

    Cons

    Challenges aren't there anymore, driver turnover is high due to the challenges of the account, some of the office staff don't pull their own weight.


  11. Helpful (1)

    start your good foot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress

    Pros

    Decent pay, lack of knowledge toward drivers, rumors of good benefits versus facts of uptight B.S. RAT RACE IDEOLOGIES TO GET MONEY

    Cons

    This is just a game, . Posted at deadend signs at this job,...stop lying and telling your drivers you'd back them when your just like the other companies who care about slavedriving, and manipulating for future turnovers and messin with your drivers raking up your profit and keeping up more with messes.

    Advice to Management

    Keep doing what your doing and find out why turnovers will peak.



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