U.S. Xpress Reviews

Updated August 18, 2015
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3.0
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Recommend to a friend
Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
70 Ratings

Pros
  • when u need home time they did what they could to get u there and and they alway kept u running (in 3 reviews)

  • This company DOES care and really listens to it's drivers to help them improve (in 14 reviews)

Cons
  • Forget about home time when team driving (in 4 reviews)

  • Low pay in comparison to the national average (in 4 reviews)

More Pros and Cons

129 Employee Reviews

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  1. NE REGIONAL TRUCK DRIVER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver/Delivery in Hartford, CT
    Current Employee - Truck Driver/Delivery in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Good starter company, new hire .33cpm, Will get miles If available, Good benefits/insurance

    Cons

    Breakdown/layover pay $50day(24hr increments), hometime off schedule.

    Advice to Management

    Need better equipment, Need to work better at getting drivers home.


  2. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Manager in Chattanooga, TN
    Current Employee - Fleet Manager in Chattanooga, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress (More than 5 years)

    Pros

    Great environment, great benefits, and people to work with. The training program is nice as well.

    Cons

    None at this time the company is a great place to work in the area. It is hard to find a job that pays decent in this area.

    Advice to Management

    Annual raises would be a great motivation tool.


  3. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Driver in Chattanooga, TN
    Current Employee - Team Driver in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Having an awesome fleet manager makes a huge difference. First fleet manager couldn't get us home on time if his life depended on it. Since we switched, we've gotten lucky. Our fm truly does appreciate us, gets us great miles, and gets us home usually the night before we requested to be home. New trucks are also a plus.

    Cons

    So far in my first year with this company, the only downside I have seen is again, my first fleet manager. Secondly, they have some major improvements they need to make at the terminal shops. The wait time to get your truck serviced is ridiculous.

    Advice to Management

    Fix the hold times with breakdown, and let's get these trucks rolling sooner out of the shops in the terminals. Other than that, keep up the great work.


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  5. Poor Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay if you are a go getter.

    Cons

    Manager and dispatchers need a lot of employee training.

    Advice to Management

    Get rid of manager and some of the dispatchers and make sure new ones have good employee relationship skills.


  6. Helpful (4)

    Good experience at US Xpress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Seat Lead Driver in San Leandro, CA
    Former Employee - First Seat Lead Driver in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress (More than a year)

    Pros

    We roll hard, and keep the truck moving. Deliver on time, pickup on time, and keep the safety and log book correct at all times. US Xpress kept us rolling, were responsive to our special requests, had good equipment, and I would work for them again.

    Cons

    If you just want to "relax" and get paid for little work, look somewhere else, you don't belong in the trucking industry. If you like to roll hard, take care of yourself, your freight, your truck, and your CDL, then you will have no worries here. Other than that, I hope they have figured out a better way to allocate empty trailers.

    Advice to Management

    I hope they have figured out a better way to allocate empty trailers.


  7. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time

    Pros

    Team driving can make some good money with the right teammate

    Cons

    Mandatory teaming if your from Texas. Will pair you with whomever and if you have a problem with the team your pulled from the truck stuck home until they find you a new partner!


  8. Helpful (1)

    there are better companies out there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH
    Current Employee - OTR Tractor Trailer Driver in Springfield, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good fo in the terminals. Randy gribble out of tunnel hill is amazing and very friendly. Quick shops at certain terminals.

    Cons

    Lot of the fm's are slackers on a power trip. I don't mind you being a d' bag on your time. Don't do it to your fleet and no holiday pay AT ALL.

    Advice to Management

    You need to make your fm's go out with a driver for at least a month so they know what we go through on a daily basis.


  9. my department, switchboard, is great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at U.S. Xpress part-time

    Pros

    good coworkers, understanding direct supervisor

    Cons

    some other departments aren't helpful.

    Advice to Management

    encourage all employees to do their job correctly.


  10. Helpful (1)

    Thus company is ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Newton, NC
    Current Employee - Class A Truck Driver in Newton, NC
    Recommends
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    New trucks 2014-2015. Company is strict on DOT regulations. Never had a issue with home time but that changes worth each dispatch person.

    Cons

    Being a truck driver in general is not easy. We have no labor laws that protect us from unfair treatment or minimum wage laws to protect our pay if dispatch screws up so that being said if you can't handle a beating don't work here. You need a 9-5 office job.

    Advice to Management

    There needs to be more accountability on the dispatch level/mgmt level and stop blaming drivers. Your main excuse for everything is "well your the professional" lame...


  11. Helpful (1)

    Lucrative job turned career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Chattanooga, TN
    Former Employee - OTR Truck Driver in Chattanooga, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time

    Pros

    The job offers good pay and benefits. There is a great opportunity to travel all across the United States and plenty of room for career advancement.

    Cons

    Management could be improvement, some things get overlooked and drivers following the chain of command may feel intimidated when seeking support.

    Advice to Management

    Appreciate your drivers. They are one of your assets.



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