U.S. Xpress Reviews

Pros

plenty of miles;rewards for doing job well;good benefits;no layoffs

Cons

not enough time at home

Pros

Good equipment And up to date

Cons

Pay and they will put false reports on your Dac report

Advice to Senior Management

Be fair to the drivers because they are human and the also have other things in life to deal with besides the truck

Pros

working at US Xpress was the best job i had. when u need home time they did what they could to get u there and and they alway kept u running. If u had to sit it was never for long and if there was some where u did not want to go they would do what they can to keep u out of there. Me myself i would go back right now if they asked me to.

Cons

well the only bad thing i can say about them is they dont want to hire you back when u leave and they make you wait 2 years before they even think about it. you work your butt off for them and then they make u wait to come back. that is the only bad ting i got to say really.

Advice to Senior Management

When u have a hard worker that would like to come back to work for u then u should really think about it. If they have no tickets or anything bad on there mvr you really nee to think about that. Good drivers over bad drivers what would be the best thing to do?

Pros

They know your name .they treat you like a person.

Cons

No apu on trucks. sometime long wait in between loads

Advice to Senior Management

Please let us lease drivers put apus on our trucks so we can save money on fuel

Pros

U.S. Xpress has a lot of different dedicated and regional runs to offer drivers, the hometime is good and the fleet managers are cool. The drivers are friendly and some are very helpful with certain company issues and the equipment here at U.S. Xpress is very nice.

Cons

Not to much I can say about the cons but most people complain about their pay and trk repairs but it all comes with the territories. Your pay is based on experience and you must wait your turn in line so when they do get to your trk they can focus on getting it fixed properly.

Advice to Senior Management

Again, not much but one bit of advice I would like to share is that the communication level between drivers and fleet managers/owners could be a lot better.

Pros

home time is great i dont really have any problems getting home, i have never had a negative paycheck, and the benifits are good, i have a good relationship with my dispatcher...

Cons

comunication between you and the night and weekend dispatchers arent great and they seem to not want to do their job, some of the breakdown guys have no idea what they are talking about sometimes thats about all i can think of for now

Advice to Senior Management

get rid of the night and weekend dispatchers and hire good night and weekend dispatchers that get things done and in a timely manner

Pros

Good at meeting your time off requests.

Cons

They pay zip code to zip code instead of actual miles.

Pros

good salary
top of the line in tecnology
they took care of me as nobody else did before
they do not lie to you

Cons

two many people is involved in your daily development as a truck driver.
sometimes you do not deal straight with your fleet manager

Advice to Senior Management

they have an overflow of people I think they could get rid of some people that they do not really need.

Pros

personable, always got home ontime or a day early. Was able to keep running to make good $$. I was avg. $1300 a week net.

Cons

driver managers should have a voice mail so drivers can leave a message that could be seen on the AS400 by the driver managers, in such cases there driver tech's are down or not working or if needed to talk to them asap.

Advice to Senior Management

More information about the Lease Program all the little things, such as really need to be forth coming about all the stop/unload pay .

Pros

new equipment, above average pay for truckload, good benefits, short orientation, good miles, terminals well maintained, on board gps

Cons

difficult to get fm on phone, slow sending next job info,poor communications with fm(not always truthful with co. intentions)